Se trata de un magnífico apartamento ubicado en la tercera planta de un exclusivo edificio con portero 24h, situado en la calle San Pablo, en la esquina con la Plaza de la Magdalena.
Al entrar en el apartamento accedemos a un hall distribuidor, que divide el apartamento en dos zonas separadas por una pequeña altura de varios escalones. En la zona de la izquierda está el salón, amueblado con mobiliario de gran calidad y diseño, dando a un gran ventanal con vistas al centro de la ciudad. Además el sofá del salón es sofá-cama doble de 1,40 x 2,00, dotando al apartamento de capacidad para hasta 6 personas. Desde el salón se accede a una pequeña terraza con mobiliario exterior. Desde esta terraza se accede también a uno de los dormitorios, este con dos camas de 0,90 x 2,00 también con vistas a la ciudad y dotado con TV de plasma y baño en suite.
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Respuesta del Departamento de Calidad
Dear Emily,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Sílvio,
Thank you for your feedback. We´re glad to hear that you enjoyed our great location and found the environment comfortable, safe, and pleasant. We appreciate your suggestions regarding the shower boxes and we apologize for any inconvenience caused. We will certainly take them into consideration for improvement. We apologize for any inconvenience caused. We´re pleased that overall you had a great experience and hope to welcome you back soon.
Respuesta del Departamento de Calidad
Dear Dana,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards
Respuesta del Departamento de Calidad
Dear Jonathan,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Midden in het centrum top locatie. Wat een heerlijk groot appartement is het!!!!!!
Alles was goed!
Respuesta del Departamento de Calidad
Dear Patrick,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Rien à dire. Tout était parfait
Respuesta del Departamento de Calidad
Dear Nathalie,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Quality Department.
Todo. Nos gustó más aún que en las fotos. Preciosa decoración, muy amplio y cómodo. Todo súper nuevo. Así da gusto
Respuesta del Departamento de Calidad
Estimada Carmen María,
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.
Saludos cordiales,
Departamento de Calidad
Apartment to avoid, bedding in rooms old, uncomfortable. The sofa in the living room smashed with torn straps, mattress to change. Not possible to sit on this sofa. We rented for 6 people with a supposed use of the sofa bed, impossible, forced to rent another room for 2 people during our stay. Booking to the absent subscriber for a compensation
Respuesta del Departamento de Calidad
Dear Laurent,
Thank you for taking the time to share your detailed feedback with us. We sincerely appreciate your positive acknowledgment of our location, and we regret any inconvenience you experienced during your stay. We would like to emphasize that the noise may be due to external and occasional factors, however, we will work and take the necessary measures to avoid similar situations in the future.
On the other hand, we apologize for falling short of your expectations. Your feedback regarding the sofa bed has been noted, and we will be evaluating the possibility of upgrading or replacing it to provide a more satisfactory experience for our guests.
Our goal is always to achieve customer satisfaction and provide the most enjoyable stay possible. However, we regret that our efforts to offer you compensation, appropriate to the situation, were not sufficient for you and finally you rejected it. We appreciate the aspects you highlight in your review and will take them into account for improvement, with the aim of providing our guests with more pleasant experiences in the future.
Thank you for choosing us. We hope to have the opportunity to improve your impression of our accommodations in the future, and demonstrate our commitment to quality.
Quality Department.
Respuesta del Departamento de Calidad
Dear Donna,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Larisa,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Hristo,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Chris,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department
Konumu çok iyiydi. Ev sahibi güleryüzle karşıladı. Yataklar rahat ve temiz , mutfak eşyaları yeterliydi.
Kahve makinesi çalışmıyordu.
Respuesta del Departamento de Calidad
Dear Nihal,
Thank you for sharing your valuable feedback with us. We appreciate your time in providing us with your thoughts about your stay, and we are pleased to hear that you enjoyed your time with us, leaving satisfied, which is a result of our commitment to maintaining high-quality standards.
We are glad that you found our location convenient and enjoyed the comfort of our beds and the cleanliness of our kitchen supplies. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we will continue to strive for excellence.
We apologize for the inconvenience you experienced with the non-functional coffee machine. Please note that such issues are unusual and not up to our standards. We will take the necessary steps to ensure that such situations do not occur again in the future.
We would be delighted to welcome you back for a future visit, your feedback is important to us as it helps us continually improve our services.
Best regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Wladimir,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Eisel,
Having you as our guest at San Pablo in Seville was a true pleasure. We´re thrilled that you enjoyed your stay and that our accommodations met your expectations. Your feedback encourages us to maintain our commitment to excellent service. We hope to have the opportunity to welcome you back in the near future.
Quality Department
C´est que l´agence qui loue l´appartement Genteel Home ne propose pas de service de transfert aéroport ville. Cela aurait été plus pratique. On a trouvé un drap housse du canapé du séjour taché ! Sinon le reste était très propre.
Respuesta del Departamento de Calidad
Dear Hanane,
We greatly appreciate your detailed feedback about your recent experience. It´s wonderful to hear that Carlos from the check-in team left a positive impression with his kindness, helpfulness, and prompt responsiveness. We´re glad he was able to provide you with valuable city tips to enhance your visit.
We´re also pleased to know that you found the apartment to be well-maintained, spacious, and equipped with all the essentials. Its central location, along with the convenience of having Corte Inglés nearby, truly adds to the overall convenience, especially for families.
Thank you for bringing to our attention the absence of a city transfer service provided by the Genteel Home apartment agency. Your suggestion is duly noted, and we´ll consider such services to enhance the convenience of future stays.
We apologize for any inconvenience caused by the stained fitted sheet on the living room sofa. Rest assured, we will address this issue to ensure a consistently clean and enjoyable environment for all our guests.
Your feedback is valuable to us, and we hope to welcome you back for another pleasant stay in the future.
Kind regards.
Quality Department Manager
Everything was excellent. The location was superb. Apartment well kept and in very good condition!
Respuesta del Departamento de Calidad
Dear Thitiya,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Querido Pablo,
Nos complace saber que disfrutaron de su estancia en nuestro apartamento y agradecemos sus comentarios detallados. Estamos comprometidos a ofrecer una experiencia excepcional a nuestros huéspedes y siempre nos alegra saber que lo estamos logrando. Esperamos darles la bienvenida de nuevo pronto.
Saludos cordiales.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Solen,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Solen,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Los aires acondicionados hacían bastante ruido.
Respuesta del Departamento de Calidad
Estimada Virginia, Gracias por compartir su experiencia con nosotros. Pedimos sinceras disculpas por cualquier inconveniente que pueda haber encontrado durante su estancia. Sus comentarios son cruciales para que podamos mejorar nuestros servicios. Apreciamos mucho su comprensión y sus observaciones constructivas.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimado Michael, gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Jose L.H. Campos
Director de Calidad
assenza del phon
Respuesta del Departamento de Calidad
Dear Andrea,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Jose L.H. Campos
Quality Department Manager
I would not recommend parking near the house. There are plenty of less expensive options on the other side of the river. You can Uber to get back.
Respuesta del Departamento de Calidad
Dear Hristova,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sabine,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
everything was perfect inside the apt and position is great to walk around. staff was very nice and gave us good tips.
Respuesta del Departamento de Calidad
Dear Gaetano,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Seville. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Laura:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Sandra,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
הכל במיוחד המיקום
הכל היה מצוין
Respuesta del Departamento de Calidad
Dear Yosi,
Thank you very much for the praising comment towards the apartment and for the remarks about the surroundings. We are delighted that it would fit your necessities.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Deborah,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Tyylikäs huoneisto, tilava, siisti, hyvällä maulla sisustettu, varsin hyvä varustetaso, rauhallinen, autotalliin suoraan hissillä
Respuesta del Departamento de Calidad
Dear Jukka,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Tout a été parfait : Emplacement, propreté, confort, gentillesse des hôtes, mobilier, équipement, superficie et situation de l´appartement, (tous les commerces , taxis à coté, en plein centre ville, visites des monuments, jardins, on peut tout faire à pieds.
Respuesta del Departamento de Calidad
Dear Christian,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience and that the unbeatable location makes the apartment convenient to explore the city. Thank you once again, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Appartement très spacieux et lumineux avec deux grandes chambres et un salon encore plus grand. Belle cuisine. Propreté excellente. Tout confort, aménagé avec goût. Balcon aménagé en terrasse très sympa. L´équipe de gestion nous a laissé poser nos bagages pendant qu´ils préparaient l´appartement (avant l´heure du check in)
Respuesta del Departamento de Calidad
Dear Paul,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Piso ubicado en zona céntrica, con comercios, bares y restaurantes, pero tranquila por la noche. Piso muy espacioso y luminoso, bien equipado. Gran salón comedor muy agradable con vistas, habitaciones amplias, cada una con su cuarto de baño. Ropa de cama impecable. Pedimos toallas adicionales y nos las entregaron muy rápidamente. Les hicimos algunas consultas por Whatsapp y la respuesta fue inmediata
Respuesta del Departamento de Calidad
Estimado Valentín:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
You need to take a first elevator, cross a parking, then take another elevator to finally arrive to the flat. The most inconvenient thing about this accomadation is that the checkout is at 11:00 AM, and there is no reception service where you can leave your baggages if you have your flight late that day. It means that you need to look for an external luggage storage accross the city. When you have children with you, it is very tyring.
Respuesta del Departamento de Calidad
Dear Ali,
Thank you for this review highlighting the central location in the city centre.
Our check-out time is shown on the advertisement. We are tremendously sorry that on the day we could not offer a late check out due to other guests arriving to the property. Otherwise we would have been delighted to offer it to you.
Thank you again for sharing the review with us. We hope to see you soon in Seville.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Wilhemus,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
As stated in first paragraph of evaluation, the property location, condition and amenities were outstanding in quality and value. Better than any AirBnB we ever used.
Respuesta del Departamento de Calidad
Dear Nicola,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We would like to take the opportunity for praising our staff, as well as thanking you for your loyalty to GenteelHome. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
The apartment is very nice and spacious, to highlight the beds that have super comfortable mattresses. The location of the apartment is great and very central, with a super market right next door and a car park. You can walk everywhere.
Respuesta del Departamento de Calidad
Dear Lucio,
We are delighted to read that you had a more than pleasant stay with us; it is our most satisfying reward.
We look forward to receiving you again very soon.
Jose L.H. Campos
Quality Department Manager
Un poco difícil de encontrar si no eres de la zona y otra cosa que mejoraría es el servicio de limpieza o añadir mas toallas, papel higiénico, etc. Creo que si una familia se queda mas de dos noches, seria bueno tener un día de limpieza incluido para que por lo menos los cuartos de baños esten limpios.
Respuesta del Departamento de Calidad
Estimada Chantal:
En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. gracias igualmente sobre sus comentarios sobre la limpieza. Siempre buscamos nuevas formas de mejorar y este comentario nos ayudará en ello.
Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimado Javier, le damos las gracias por haber elegido nuestro apartamento para sus vacaciones y por compartir su experiencia con nosotros. Esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
no ice maker or trays to make ice
Respuesta del Departamento de Calidad
Dear James, thank you very much for your feedback.
We are glad to know that you had the opportunity to enjoy the unbeatable location of the apartment, and we appreciate your constructive comments.
We hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Victor, thank you very much for your feedback. We are glad to know that our excellent location was a highlight of your stay, and the apartment met your expectations.
Hope to see you soon again.
Aija T.
Quality Department
Central, lively neighborhood. Has everything within 50 meters, supermarket, pastry, pharmacy, cafes, small square with some trees. Clean and cosy apartment. The view is mostly rooftops but with lots of sky.
Totally personal but bedside table lamps are all very bright. In fact most of the lights are too white. The small room is really small but has lots of storage.
Respuesta del Departamento de Calidad
Thank you for sharing your feedback on your holiday experience in our apartment.
We are always strive to offer the best quality in all aspects of the stay, and your comments help us a lot, therefore we highly value your time and constructive criticism.
Hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you for making us your choice apartment for your stay in Seville and for your feedback, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
We greatly appreciate your kind feedback regarding your stay with us. We are glad to read that the apartment met your expectations and we really look forward to serving you again in the future.
Aija Teilane
Quality Department
This is a busy area of town so we were worried about street noise in the front bedroom but once the veranda shutter and bedroom shutters were closed there was very little noise even at the weekend.
The apartment is an easy walking distance from such sights as The Alcazar and the Cathedral.
We loved staying in this apartment and would recommend it without hesitation
Respuesta del Departamento de Calidad
Dear Paul Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Regards Ana García Customer Service