Gran apartamento de diseño de 4 dormitorios y 3 baños ubicado en pleno corazón del Barrio de Santa Cruz, en el centro de Sevilla.
Se trata de un magnífico apartamento ubicado en una preciosa casa-palacio totalmente renovada, la cual cuenta por supuesto con ascensor hasta la entrada de la vivienda.
El apartamento está compuesto de dos plantas, es un dúplex invertido, es decir, el acceso es por la planta alta en la cual se encuentra un precioso y gran salón amueblado con mobiliario de primera calidad y de diseño, la cocina, amplia espaciosa y perfectamente equipada, la terraza con piscina, con acceso desde el salón y dos dormitorios, ambos con cama de matrimonio de 1,50 x 2,00. Temporada de piscina del 1 de Abril al 31 de Octubre.
Para acceder a los otros dos dormitorios hay que bajar por unas escaleras, donde nos encontraremos con los otros dos dormitorios, uno de ellos con dos camas de 0,90 x 2,00 y el otro con dos camas de 0,90 x 1,90, Además hay un baño completo e independiente a compartir por ambos.
El apartamento se encuentra en la calle Abades, en pleno corazón de Santa Cruz, a escasos metros de la Catedral, el Alcázar, la Giralda, etc. Es la zona mas antigua e histórica de Sevilla, mayormente peatonal y rodeada de antiguas iglesias, casas palacios, monumentos, etc.
En la zona hay tienda de alimentación y todo tipo, así como numerosos bares de tapas y restaurantes donde disfrutar de la mejor gastronomía sevillana y andaluza.
Excellent location. Comfortable beds and lounge. Peaceful.
One bathroom for 4 downstairs. Minimal kitchen and bathroom consumables. No tea towels provided. No extra blankets for cold nights. Balcony / terrace run down.
L’établissement était très bien situé, spacieux . Et service de conciergerie est réactif
Le logement est très bruyant, tout résonne, les bruits de la rue vous réveille toute la nuit, les fenêtres ne sont absolument pas isolées du bruit. On attend également tous les bruits des gens qui circulent dans l’escalier la nuit et de ceux qui circulent dans le patio, il est très difficile de passer une nuit calme. La cuisine manque également d’équipements, carafe à eau, théière, des poêles en meilleur état . Nous n’avons pas pu avoir des couvertures supplémentaires comme demandé et en février il fait encore froid …
Respuesta del Departamento de Calidad
Dear 민영 우,
Thank you for your kind review. We are pleased to hear that you enjoyed the spaciousness of the apartment and its excellent location.
Regarding your comment about the cushions, we are unsure which cushions you are referring to, but we understand that you may be referring to those on the terrace. It is possible that they were affected by the rain, as we occasionally experience weather conditions that may cause them to get wet. However, we have taken note of your feedback and will look into ways to prevent this from happening in the future, ensuring that all outdoor furniture receives the proper maintenance.
Once again, we sincerely appreciate your comments, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Henri,
Thank you for your kind feedback. We are delighted to hear that you and your family enjoyed your stay and found the apartment’s central location convenient.
We hope to have the pleasure of welcoming you again in the future.
Jó elhelyezkedésű, nagy méretű apartman.
A fényképek alapján sokkal jobb állapotúnak gondoltam. Mivel több apartmanjuk van, válogatott képek vannak a szebb helyiségekről. A terasz rettenetes állapotban van, a fürdőszoba tusolójába/ kádjába konkrétan be nem tenném a lábam. A pinceszinten lévő szobákba sem szeretnék eltölteni egy éjszakát sem. Az látszik az apartmanon, hogy egyszer szépen felújították, de azóta nem történt vele semmi, nagyon le van “harcolva”. Kb.fél órát töltöttünk az apartmanban, amíg egy másik szállást kerestünk.
Respuesta del Departamento de Calidad
Dear Gábor,
Thank you for sharing your feedback with us. We are pleased to know that you found the apartment to be spacious and well-located.
However, we deeply regret that your experience did not meet your expectations, and we would like to clarify a few points. Regarding the photos, we are committed to maintaining transparency in the information we provide. It is important to highlight that the images displayed on our platforms correspond to all the apartments available within the same building. When selecting your desired apartment, the specific photos of the chosen property are presented to ensure greater clarity and help you make an informed decision. We appreciate your understanding in this regard.
On the othe hand, we would like to emphasize that our customer service team is available 24 hours a day to address any issues that may arise during our guests´ stay, with the aim of ensuring their experience is as pleasant as possible. Unfortunately, we were not informed of the concerns you mention, which prevented us from having the opportunity to rectify anything that may not have been in perfect condition during your visit. Nevertheless, we want to assure you that we have taken note of your comments and have coordinated with the relevant department to conduct a thorough review of the apartment. This review will ensure that any areas requiring attention are corrected and improved.
Thank you once again for your feedback, as it helps us identify areas for improvement. We look forward to the opportunity to welcome you again in the future and provide you with a better experience.
Quality Department.
This is not the first time that the difference between the photos and the reality is huge.
Also the place was in bad conditions with terrible beds, closet not clean, lack of automated locks, pretty bad internet service, some doors were dysfunctional, etc
Respuesta del Departamento de Calidad
Dear Edilmo Palencia,
Thank you for taking the time to share your experience with us. We would like to personally address your concerns and extend our sincerest apologies that your stay did not meet your expectations.
Firstly, we sincerely regret the discrepancy you perceived regarding the accuracy between the photos and the actual condition of the property. As a company committed to transparency, we strive to provide accommodations that faithfully align with the information and images presented on our platforms. We deeply apologize if this was not the case in your experience. Please rest assured that we will conduct a thorough review to ensure the photos accurately reflect the current state of the property. Should we identify any areas in need of updates, we will take immediate action to maintain our commitment to accuracy and transparency.
Furthermore, we deeply regret the additional issues you experienced during your stay. These matters are of great concern to us, and we have already initiated an internal review to address them thoroughly. We are fully committed to implementing the necessary improvements to ensure such situations do not arise in the future. It is also unfortunate that we were not informed of these concerns during your stay, as our team is always available to assist and would have been more than willing to resolve these matters promptly to ensure your experience was as comfortable as possible. Your satisfaction is our top priority, and we sincerely regret not being able to provide you with the flawless experience we strive to deliver.
We would like to sincerely thank you for choosing us for your stay. Your feedback is invaluable to us, and we deeply regret that we did not meet your expectations on this occasion. We truly hope you will grant us the opportunity to welcome you again in the future, allowing us to restore your trust and provide you with the exceptional experience we are committed to delivering. Should you decide to return, it would be our privilege to ensure your stay is nothing short of perfect.
Sincerely,
Andrea Prieto
Quality Department Manager
Genteel-Home
Respuesta del Departamento de Calidad
Estimada Adriana:
Muchas gracias por su amable reseña. Nos alegra saber que la casa fue ideal para su fin de semana en Sevilla y que todo cumplió con sus expectativas. Nos enorgullece saber que la comunicación fue excelente y que nuestros esfuerzos por ofrecer flexibilidad fueron de su agrado. Agradecemos mucho su valoración sobre la limpieza y el cuidado del lugar. Será un placer recibirlos nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Lisa,
Thank you for sharing your positive experience with us. We truly enjoyed hosting you and look forward to your next visit.
Nada
Respuesta del Departamento de Calidad
Dear Pierluigi, Thank you for your review. We’re glad you enjoyed the central location, the spacious house, and the terrace. We appreciate your feedback about the bathroom products and will work to improve. We look forward to welcoming you again.
Respuesta del Departamento de Calidad
Dear Danielle, Thank you for sharing your feedback. We are pleased to hear that the location and amenities of the apartment were perfect for your group, and that the elevator was helpful for both the children and the person with the injured knee.
We sincerely apologize for the inconvenience caused by the internet connection during your stay. While we always strive to be quick and responsive when addressing any issues, in this case, the solution depended on external processes related to the Wi-Fi provider. Sometimes these procedures take longer than expected, despite our best efforts to resolve the matter promptly. We appreciate your understanding and will take your comments into account to prevent future issues.
Thank you again for your valuable feedback. We look forward to welcoming you back in the future and providing you with an even better experience.
Minden tökéletes volt. Az érkezés nem volt zökkenőmentes, de Eugenia megmentett mindent.
Nem tudtuk, hova kell tenni a szemetet.
Respuesta del Departamento de Calidad
Dear Janos,
Thank you very much for your review and kind words. We are delighted to hear that you were satisfied with every aspect of your stay and that Eugenia was able to assist you with the initial arrival difficulties.
The information about where to dispose of the rubbish can be found in the QR code provided, which includes all the essential details about the apartment for your convenience. Additionally, our customer service team is always available to help with any questions that may arise. It was a pleasure serving you, and we look forward to welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Humayun,
Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Bakimchandra,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you and your group enjoyed the accommodation and that its quality and location contributed to a memorable stay. Silvia and the team truly appreciate your kind words and are delighted to know they could assist in making your experience enjoyable. We would be honored to welcome you back on a future visit to this beautiful city.
Respuesta del Departamento de Calidad
Dear Sylvie,
Thank you very much for your kind review. We´re delighted that you had an excellent family stay and that the apartment exceeded your expectations. It was a pleasure to host you, and we would be happy to welcome you back to Seville, this beautiful city.
What didn´t I like? This is easily my favorite property ever and I have travelled extensively. This particular trip was 3 weeks in 5 cities and Seville was my favorite in large part due to this property. It is stunning. Clean. Beautifully appointed. Remarkably well equipped. Beyond comfortable. They have thought of everything and I absolutely loved it. Wonderful location too!
Nothing. It was an amazing apartment.
Respuesta del Departamento de Calidad
Dear Barbara,
Thank you for your exceptional review. We are delighted to hear that you enjoyed your stay so thoroughly and that our property was a highlight of your trip. It’s wonderful to know that you found the apartment stunning, clean, well-equipped, and comfortable, and that the location contributed positively to your experience.
Your kind words and high praise mean a great deal to us. We strive to create memorable stays for our guests, and we’re thrilled to have achieved that for you. We look forward to the opportunity to welcome you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Sucheng,
Thank you for your kind review! We are delighted that you enjoyed the wonderful location near the cathedral and appreciated the charm of the house. It’s also great to hear that you found our host to be nice and responsive. We hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Tom,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Chris,
Thank you for your wonderful review. We´re delighted to hear that you enjoyed the perfect location and found the apartment great. It was a pleasure hosting you, and we hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Kelly,
Thank you for your wonderful review. We are delighted to hear that you were so impressed with the accommodation and that it provided the privacy and comfort needed for your group.
We’re pleased that the communication for your arrival went smoothly and that our team could meet you at the front door. It´s fantastic to hear that you found the location incredible and enjoyed the comfortable beds, well-equipped kitchen, large bathrooms, amenities, and the huge terrace.
Thank you once again for your kind words. We hope to welcome you back on your next trip to Spain.
Respuesta del Departamento de Calidad
Dear Chrissy,
Thank you for your wonderful review. We´re delighted to hear that you enjoyed the perfect location and found the apartment great. It was a pleasure hosting you, and we hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Valerie,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Respuesta del Departamento de Calidad
Dear Sophie,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Respuesta del Departamento de Calidad
Dear Thom,
Thank you for your wonderful feedback. We´re thrilled to hear that you enjoyed the spaciousness of the apartment and that the rooftop terrace was a delightful spot for you, especially in the spring. We appreciate your enthusiasm for Seville and Betis. If you ever plan to visit again, we´d be more than happy to welcome you back.
Respuesta del Departamento de Calidad
Dear Jason,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Respuesta del Departamento de Calidad
Estimado Derek:
Le agradecemos mucho por compartir su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de atenderle nuevamente en un futuro cercano.
Respuesta del Departamento de Calidad
Dear Kari,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Quality Department.
Respuesta del Departamento de Calidad
Dear Michael,
Thank you for your wonderful review. We´re thrilled to hear that you had a great stay with us and that you found our location to be very convenient, with close proximity to all the major attractions such as the cathedral and Plaza España. We´re glad to hear that you enjoyed the great food options nearby at Plaza Alfalfa and that you found our bedrooms clean and comfortable. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Respuesta del Departamento de Calidad
Dear Heather,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Anne-Cecile,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
Regarding the wifi, we will check immediately what could have happened for this unusual functioning as well as what happened with the shower. We would have liked to have known about these inconveniences during your stay in order to solve them as soon as possible. We hope to have the opportunity to host you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Gared,
Thank you so much for your kind words. We´re thrilled to hear that our accommodations were a perfect fit for your large group. It´s wonderful to know that the ample space, strategic location, and well-stocked kitchen contributed to a comfortable and enjoyable stay. We appreciate your thoughtful feedback and hope to welcome you and your group back in the future.
Respuesta del Departamento de Calidad
Estimada Alexandra,
Gracias por sus amables palabras. Nos alegra saber que el apartamento cumplió con las expectativas sus expectativas, que lo encontraron bien ubicado, y que encontraron todo lo necesario para una estancia placentera. Trasladaremos con mucha ilusión sus amables palabras sobre nuestra compañera Macarena, nuestro objetivo es siempre la satisfacción del cliente y nos enorgullece saber que en su caso lo hemos cumplido.
Es un placer atender a clientes como usted y esperamos volver a darle la bienvenida pronto.
Respuesta del Departamento de Calidad
Dear Tau,
We appreciate your feedback regarding the beautiful and accurately described place. It´s always essential for us to receive comments from our guests to ensure we maintain the highest standards of quality and safety.
Regarding the issue with the courtyard door, we take it seriously and will thoroughly investigate the locking mechanism to prevent any similar situations in the future. Our aim is to provide a comfortable and secure environment for our guests, and your feedback helps us achieve that.
We look forward to hosting you again and providing an even better experience on your next stay. Your satisfaction is our priority, and we will continue to work on improvements based on your input. Thank you for choosing our accommodations.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear M,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Jodie,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Estimada Maite,
Le agradecemos mucho por compartir su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de atenderle nuevamente en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Georg,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Genevieve,
We want to express our appreciation for choosing our accommodation and for sharing your feedback with us. Your insights are highly valuable as they help us improve our services.
We sincerely regret that your experience was not typical of our establishment and that you encountered several unusual issues during your stay.
We deeply apologize for the presence of ants in the living room and the discovery of an insect in one of the bedrooms. Such occurrences are indeed unusual in our apartments, and we are taking immediate action to address this issue to ensure it does not recur.
We understand how disruptive construction noise can be, especially when dealing with jetlag. It´s important to note that this noise is caused by external factors beyond our control. We typically maintain a quiet environment throughout the year to ensure a peaceful stay for our guests.
We regret that you did not have the opportunity to fully enjoy the patio and pool due to cleanliness issues and missing cushions. This does not reflect our standard of quality, and we are taking measures to ensure that these areas are in optimal condition for our future guests.
We appreciate your positive comments about the location and the peacefulness of the neighborhood during other times. We are glad you found some positives during your stay.
Once again, we apologize for the unusual inconveniences you experienced and appreciate your feedback. We hope you will consider giving our accommodation another chance in the future, as we are committed to providing an improved experience that aligns with your expectations.
Thank you for your trust in us.
Warm regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Elijah,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Querido Daniel,
Queremos expresar nuestro sincero agradecimiento por su positiva reseña. Nos llena de satisfacción saber que su experiencia fue satisfactoria y que pudimos contribuir a su estancia. Esperamos tener el placer de recibirlo nuevamente en el futuro y seguir siendo parte de sus viajes.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Querida Victoria,
Su generosa retroalimentación es profundamente apreciada e importante para nosotros. Siempre es alentador escuchar que nuestros huéspedes tuvieron una gran experiencia y disfrutaron de su estancia. Nos esforzamos por brindar un servicio de calidad y esperamos la oportunidad de servirle de nuevo.
Saludos cordiales,
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jo, We´re thrilled that you enjoyed your stay in the heart of Seville. Ensuring our guests´ comfort is a top priority, and we´re glad that the apartment´s amenities, spaciousness, cleanliness, and tidiness met your expectations. Our team is dedicated to providing a great experience, and we´re pleased to hear you found our host accommodating. It´s important to note that while the summer months can be warm, the rest of the year offers milder and more comfortable weather. We appreciate your mention of the nearby parking recommendations and the tapas bar, as well as your love for Las Setas. If you decide to visit again, we´ll be here to provide another enjoyable stay.
Best regards,
Quality Department Manager
Respuesta del Departamento de Calidad
Dear J Ronny,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards.
Quality Department Manager
the terrace needs improvement, as does the fence that separates the views from the front flat. the room facing the small pool has a lot of daylight, which on summer days makes it light early in the morning because the windows need to be repaired. as in the same room we had a lot of ants coming from the terrace, and in the living room too, you have to be careful with food left by accident.
Respuesta del Departamento de Calidad
Dear Jorge,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Molly,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Rudi,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Serena,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Alison,
Thank you for your wonderful review. We´re delighted to hear that you enjoyed the central location, amenities, and our responsiveness. We appreciate your understanding of the authentic Sevilla experience. It was a pleasure hosting you, and we hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sebastian.
Thank you for your kind words. We´re delighted to hear that you enjoyed your stay and found our place comfortable and suitable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Prachtige accomodatie midden in het historische centrum. Alles aanwezig in het appartement, zelfs een zwembadje op het buitenterras. Ruim opgezet en ook lift aanwezig.
We hadden gehoopt op uitzicht over de stad, maar dat dakterras behoort aan een ander appartement. Ons dakterras was wel zeer ruim en zonnig.
Respuesta del Departamento de Calidad
Dear Ariene,
Thank you for your generous review. We are thrilled that you appreciated our apartment´s location, amenities, and spacious layout, including the delightful outdoor pool. While we regret that the view from the rooftop terrace didn´t meet your expectations, we are glad that you found your terrace sunny and spacious. Your feedback is highly appreciated and serves as an inspiration for us to continuously improve our services. We hope to have the pleasure of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Becky,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Nicole,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Tim,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Angela,
Thank you for choosing our apartment for your holiday in Seville and for sharing your wonderful review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Magnien,
Thank you for staying with us and for giving us the opportunity of assisting you when you had a problem. It has been our pleasure to help making your stay more confortable. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Noelia:
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Natacha,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Katie,
What a pleasure it is for us to know how much you have enjoyed our apartment and your time in Seville. Thank you truly for the recommendation. We very much look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Annabelle,
It is always a pleasure for us to read how much you have enjoyed your time with us. Thank you for choosing us and for highlighting the great benefits of the apartment and the entire team. It has been a pleasure hosting and assisting you during your stay and we very much look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Matteo,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Sevilla. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Pedro,
Thank you for choosing out Abades Palace III for your stay in Seville and for taking the time to write a review. Please accept our most sincere apologies for the inconveniences you describe, as it seems it did not meet our usual standards. We has passed the information on to our CS department to investigate what could have gone wrong.
Thank you again for your feedback, we look forward to having the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sofia,
It has been a real pleasure for us to read how much you have enjoyed your stay with us. Thank for for taking the time to write such a wonderful review.
We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Sandra:
Muchas gracias por el tiempo para valorarnos. Estamos encantados de que haya disfrutado de su estancia con nosotros en nuestro apartamento en Sevilla. Estaremos encantados de recibirle de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimada Janina:
Ante todo queremos agradecerle el habernos elegido para su estancia en Sevilla y por el tiempo que se ha tomado para evaluarnos. Nos alegramos enormemente de usted y sus compañeros de viaje tuvieran una agradable estancia. Gracias también por resaltar las comodidades del apartamento, así como la amabilidad de nuestro personal.
Esperamos sinceramente tener la oportunidad de volver a recibirle de nuevo pronto en uno de nuestros apartamentos.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Hervé,
Thank you for choosing our apartment for your stay in Seville and for leaving a review on it. We appreciate all the remarks you mentioned. We sincerely hope you will give us the oportunity to host you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Kiersten,
First and foremost we thank you for staying with us and for taking the time to review us.
We are very sorry for the inconveniences you describe. Rest assured that we have taken good note of them and will address them in the right way to amend them.
We hope you will give us the oportunity to host you again and regain your trust in us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Miguel Ángel:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Brilliant appartment for a group of friends. Beds really comfy and everything was clean. Very spacious inside too.
More mirrors needed in bedrooms
Respuesta del Departamento de Calidad
Dear Kathryn,
We would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Joana, thank you very much for staying with us and for your feedback. Comments like yours help us to understand how our guests enjoy their stay with us.
We look forward to welcoming you back for another visit in Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Hugh, thank you very much for staying with us and taking the time to share your comments and positive feedback about the communication with our team. We are also glad to read that you enjoyed the central location of our property.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Ron, thank you for staying with us. We appreciate your kind review of our apartment and we look forward to serving you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Graham, thank you for this wonderful review, it has been a pleasure for us to read it and we look forward to serving you again soon.
Aija T.
Quality Department
Propreté, emplacement, tranquillité, confort..etc.
Nous avons passé un très bon séjour dans cette location.
Petit bémol pour l´ascenseur en panne, malgré un message envoyé. Mais ça n´a pas gâché notre séjour.
Je recommande fortement.
Respuesta del Departamento de Calidad
Thank you David for choosing our apartment. We are pleased you enjoyed your stay with us and appreciated the comfort we provide. We would love the opportunity to welcome you back the next time you are visiting Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Marius, thank you very much for choosing our apartment. We are glad to hear that it met your group´s expectations and needs.
We really appreciate yourconstructive feedback and hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Estimada Martha, muchas gracias por valorar su estancia. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Yassine, thank you very much for your kind feedback, it was a pleasure to assist you during your stay in Seville.
Hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Michelle, thank you for choosing our apartment for your stay in Seville. We are glad to hear that you took the advantage of our excellent location in the heart of the city.
Next time you visit our city, we would love to have you stay with us again!
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Muriel,
We would like to express our gratitude for the comments you have made about your recent visit, as they help us understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our clients and we are delighted to hear that they enjoyed their vacations in our apartment with an unbeatable location. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations.
We hope to receive you again.
Respuesta del Departamento de Calidad
We would like to thank you for choosing our apartment for your visit to Seville and for recommending us to other guests, this is undoubtedly the best reward for us all.
Thank you again for your kind review and we we look forward to serving you again soon.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your positive review.
We are very pleased to read your complete satisfaction with the comfort, location and decoration of the apartment, and that our property helped you to have a memorable stay in Seville.
Thank you for sharing your experience with us and we look forward to serving you again soon.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Le damos las gracias por compartir su opinión sobre sus vacaciones con nosotros. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.
Muchas gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Fantástico
Dificuldade em obter a password do wifi
Respuesta del Departamento de Calidad
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticism.
We look forward to your next visit.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
We greatly appreciate the time you spent to share your recent holiday experience at our apartment. Your detailed review will certainly help other travellers.
Thank you for choosing our apartment for your stay in Seville and we very much look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
- La hora de chek Outlook y no tener instalaciones para guardar equipaje
Respuesta del Departamento de Calidad
Le agradecemos el tiempo que ha dedicado en compartir su opinión sobre su experiencia con nosotros.
Gracias por señalar la limpieza y belleza de nuestro apartamento, recientemente reformado y diseñado para que nuestros huéspedes disfruten de una estancia lo más cómoda posible.
En cuanto al horario de checkout, ofrecemos la posibilidad de salir más tarde del apartamento siempre y cuando no haya una entrada prevista para ese mismo día, ya que nuestro equipo debe dejar preparado el apartamento para la llegada de los próximos huéspedes. En este caso, lamentamos si no haya sido posible.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad