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MADRID SEVILLE GRANADA MALAGA COSTA DEL SOL FLORENCE CADIZ CORDOBA GIJON PISA
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Pajaritos
Apartment

Seville · Alfalfa

9.2 (107 valuations)


1-6
Guests

2
Bedrooms

1
Bathroom

73 m2
Surface

About accommodation

Modern and exclusive apartment located in the historic heart of Seville.

The apartment Pajaritos has two bedrooms, one of them with double bed, size 1,50x0,90, and the other one with two single beds, size 0,90x1,90. Both bedrooms have quality beds and had been furnished and decorated to detail.

The living room is spacious, luminous, and decorated in detail as well. It has a double sofa bed. The kitchen is open both to the living room and to the entrance. It is modern, spacious and equipped with everything our guests might need. The bathroom is spacious, modern, comfortable and is independent of the bedrooms.

Pajaritos street is located in the distric of Santa Cruz, in the oldest area of Seville. It is a very quiet street, though, at the same time, very close to all the important places in the city: The Cathedral with the Giralda, The Alcázar Palace… Everything is within a walking distance.

Futhermore, in the area there are many gourment shops, small shops and the best bars and restaurants in the city, where you can taste the best andalusian cuisine.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 3rd Floor
Elevator Not available
Sofa-bed Capacity 1-2 persons
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/SE/03382


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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Apartment’s Rating

9.2 (107 Valuations)

Location
9.7
Quality
9
Cleaning
9.4
Staff
9.5
Facilities
9
Recommendable
9.4

We are interested in your opinion


Our Guests’ Opinions

Catherine David10
FEB 2024
Appartement - idéalement situé pour rayonner à pied vers tous les sites à visite - très bien conçu et équipé, très au calme
Response from the Quality Department

Dear Catherine,

Thank you for your kind feedback. We´re delighted to hear that you found our apartment ideally located for exploring all the sites on foot and that you enjoyed its design and amenities. It´s wonderful to know that you found it peaceful and quiet, allowing for a relaxing stay. We appreciate your positive comments and hope that you had a fantastic time visiting the attractions. Should you plan to return to the area, we would be delighted to welcome you back for another enjoyable stay.

Luis Díaz10
FEB 2024
El departamento es impecable y muy bien equipado. La ubicación es excelente para recorrer los lugares más importantes del casco histórico de Sevilla. Muy recomendable
Response from the Quality Department

Estimado Luis:

Agradecemos sus elogio sobre nuestro departamento. Nos alegra saber que disfrutó de la excelente ubicación para explorar el casco histórico de Sevilla. Su recomendación es valiosa para nosotros. Esperamos darle la bienvenida nuevamente en el futuro. Gracias por elegirnos y compartir su experiencia.

Sánchez Vázquez Sebastián5
FEB 2024
Estaba bien decorado y el mobiliario estaba aparentemente nuevo. Aunque la limpieza estaba regular (se observaba polvo en las lámparas, un cuadro del baño tenía la pegatina de haberlo comprado y las sillas de plástico tenían algo de suciedad).
No sabíamos que estaba en reformas el edificio. Había un olor desagradable en los pasillos que entraba en el piso(pese a que tenían puestos ambientadores de frutos rojos en cada una de las ventanas). En la entrada al edificio el olor era bastante desagradable. Se adjuntan fotos del exterior y del pasillo de entrada. No se corresponden todas las fotos que tienen publicadas con el alojamiento.
Response from the Quality Department

Estimado Sebastián:

Agradecemos sus comentarios detallados sobre su reciente estancia en nuestro apartamento. Nos alegra saber que encontró la decoración y el mobiliario nuevos y de su agrado. Sin embargo, lamentamos que su experiencia no haya sido satisfactoria debido a los inconvenientes que nos menciona. Nos hubiera gustado ser informados durante su estancia sobre los problemas con la limpieza para abordar rápidamente cualquier preocupación con la misma, de esta forma habríamos tomado medidas inmediatas para garantizar su comodidad.
Respecto a las obras y el olor comprendemos su molestia. Queremos destacar que estas circunstancias son externas a nuestras competencias directas como proveedores de alojamiento. Sin embargo, hemos tomado medidas para mitigar cualquier inconveniente similar en el futuro, gestionándolo directamente con la administración del edificio.
Valoramos su confianza en nosotros y lamentamos sinceramente cualquier inconveniente que haya experimentado durante su estancia. Si decide volver a alojarse con nosotros en el futuro, estaremos encantados de brindarle una experiencia más positiva y satisfactoria.

Departamento de Calidad.

Safet Sabic8
JAN 2024
Nice appartment, five stars location in the heart of Seville. Everything is 5 to 10 minutes away ...
Response from the Quality Department

Dear Safet,

Thank you for your wonderful review. We´re delighted to hear that you enjoyed our nice apartment and appreciated the five star location in the heart of Seville. It´s great to know that everything you needed was within a 5 to 10-minute reach.

We truly appreciate your feedback, and we look forward to welcoming you back for another excellent stay in the future.

Asier Blas Mendoza9
JAN 2024
Review without any comments.

Anita Kerrigan8
JAN 2024
Review without any comments.

Harsha Nagaraju8
DEC 2023
Nice apt and hosts. We had an issue on day 1 when we couldnt find the remotes for the heaters. We spent an hour on facetime trying to figure it out but we couldnt and we had a very cold night. They did send me a small compensation. Other than that the house was smaller than expected and the bathrooms need work (poor ventilation). 6 people in that space is very difficult. We loved everything else about the place. Location was excellent, communication was very good and house was clean
Response from the Quality Department

Dear Harsha,

Thank you for your valuable feedback. We´re glad you appreciated the nice apartment, excellent location, and effective communication. We apologize for the inconvenience with the heaters on your first day and the challenges with the bathroom ventilation. Your concerns are noted, and we´re working to address them. It´s worth mentioning that the unusual odor in the bathrooms can sometimes be influenced by factors like weather, making it more noticeable. We appreciate your understanding and are pleased that you loved other aspects of the place. We hope to have the opportunity to host you again for an improved experience.

Stefan Cristian Bunea8
DEC 2023
Review without any comments.

Caitriona Hartnett8
NOV 2023
Location was amazing, close to all sights and on a side street so quiet at night, Apartment was just like the photos and had everything, the tv did not work and had to be replaced and we were compensated for the nights without it, the host was very responsive to our issues with the broken tv, ideal spot for visiting the city center
Response from the Quality Department

Dear Caitriona,

We appreciate your valuable feedback. We´re glad to hear you enjoyed the incredible location and the tranquility of the apartment, despite the TV issue. We apologize for any inconvenience and appreciate your understanding. It´s great to know our team addressed the situation promptly. Your experience is paramount to us, and we hope to have the opportunity to welcome you again, ensuring an even more enjoyable stay.

Max De Arce Stöver8
NOV 2023
Perfect location for a really fair price!
Response from the Quality Department

Dear Max,

We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Anne Et Arthur Benderitter8
NOV 2023
Le logement est très agréable et confortable, totalement conforme aux photos et à la description, bien équipé. Il est également parfaitement situé, à quelques minutes à pied des sites phares de la ville. Le seul bémol que nous aurions préféré connaître avant de réserver est que l’immeuble est en cours de rénovation, avec des ouvriers présents toute la journée et occasionnant beaucoup de nuisances sonores (surtout que l’immeuble est très mal isolé phoniquement). Pas génial pour le repos, surtout avec un enfant en bas âge. Cependant l’hôte a été très réactif et compréhensif et a pu nous offrir une compensation satisfaisante. Nous recommandons donc ce logement pour passer quelques jours à Séville.
Response from the Quality Department

Dear Anne Et Arthur,

Thank you for taking the time to share your feedback. We´re delighted to hear that you found our accommodation pleasant, comfortable, and well-equipped, meeting your expectations in terms of location. We sincerely apologize for any inconvenience caused by the ongoing renovation, and we appreciate your understanding thar this is an external situation over which we have no control, however, we will work to improve the soundproofing of our flats to prevent such situations from recurring in the future. We´re glad our team could offer a satisfactory compensation to mitigate the disruption during your stay. Your recommendation means a lot to us, and we look forward to the opportunity to host you again and offer a better experience.

Cat Odasso10
OCT 2023
Emplacement idéal. Appartement et literie confortable pour une famille de quatre. Merci pour les petites attentions qui facilitent l’arrivée : café, eau, sucre, huile, sel… Seville est une ville merveilleuse !
Response from the Quality Department

Dear Cat,
Your positive experience in the city truly brings us joy. We´re thrilled that Seville left a lasting impression on you. It´s fantastic to know that you enjoyed your stay at Pajaritos as well. We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service. Thank you for choosing us and for your kind words.
Kind regards,
Quality Department

Rosaria Portanova10
OCT 2023
Dear Rosaria,
Thank you for your feedback, and we´re delighted to hear that you found the apartment´s location, furniture, and cleanliness to your liking.

We understand that personal preferences can vary, and we aim to provide as much transparency as possible by offering photos and descriptions on our website to help guests make informed decisions about their stays.

We appreciate your insights and hope you had an enjoyable visit to the city. If you have any further questions or require assistance in the future, please don´t hesitate to reach out. We hope to have the opportunity to host you again.
Kind regards,
Quality Department
Response from the Quality Department

Dear Rosaria,
Thank you for your feedback, and we´re delighted to hear that you found the apartment´s location, furniture, and cleanliness to your liking.

We understand that personal preferences can vary, and we aim to provide as much transparency as possible by offering photos and descriptions on our website to help guests make informed decisions about their stays.

We appreciate your insights and hope you had an enjoyable visit to the city. If you have any further questions or require assistance in the future, please don´t hesitate to reach out. We hope to have the opportunity to host you again.
Kind regards,
Quality Department

MARÍA GARCÍA MIÑANO9
OCT 2023
Preciosa Sevilla
La ubicación era perfecta, muy cerca de la Catedral, la Giralda y todos los sitios de interés, los restaurantes y sitios para tapear también estaban muy cerca. El apartamento muy bien, estaba muy bonito decorado, las camas muy cómodas, hasta el sofá era bastante cómodo, había de todo lo necesario incluso horno aparte de microhondas, cafetera, tostador, en fin muy contentas
Por ponerle un pero, al ser un apartamento para máximo 6 personas, (nosotras fuimos 5), faltaría que tuviera un cuarto de baño más, aunque fuese más pequeño, pero bueno tampoco fue un impedimento mayor.
Response from the Quality Department

Estimada Maria,
Gracias por compartir sus comentarios sobre su estancia en Sevilla.

Nos complace saber que disfrutaron de la ubicación perfecta del apartamento, lo cerca que está de los principales lugares de interés, restaurantes y lugares para degustar tapas. También nos alegra que apreciaran la decoración del apartamento y encontraran las camas y el sofá cómodos.

Agradecemos su sugerencia sobre tener un cuarto de baño adicional, entendemos que esto podría ser una mejora. Siempre intentamos ser lo más transparentes posible al proporcionar descripciones detalladas y fotos para que nuestros clientes sepan lo que están reservando de antemano. Su retroalimentación es valiosa y contribuye a que podamos seguir mejorando.

Esperamos que considere quedarse con nosotros nuevamente en el futuro y que tenga otra maravillosa experiencia en Sevilla.

Saludos cordiales,

Departamento de Calidad

amanda westerfield9
OCT 2023
A great apartment in the centre of town - definitely recommend!
Beautiful modern apartment. Very clean and comfortable.
The downstairs entry was being renovated so was not in a good state and had equipment and materials all over the place. It will be absolutely lovely when it´s finished though.
Response from the Quality Department

Dear Amanda,
Thank you for your positive feedback, and we are delighted to hear that you enjoyed the apartment and would recommend it.

We apologize for any inconvenience caused by the renovation work in the downstairs entry. This situation was indeed unusual and not indicative of our usual standards. We´re glad to know that you appreciated the modernity, cleanliness, and comfort of the apartment. Once the renovation is complete, we´re confident that the entry will match the overall quality of the apartment.

We appreciate your understanding and your recommendation. We look forward to hosting you again, and we´re sure your next stay will be even more enjoyable.

Warm regards,
Quality Department

Danica Marks10
OCT 2023
The location of this place is phenomenal - walking distance to everything. It is down a very quiet street but very close to the hustle and bustle. I would recommend staying here!
Response from the Quality Department

Dear Danica,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Malcolm Leigh Biddle8
OCT 2023
Review without any comments.

Yini Cheung8
SEP 2023
Top!
Fijne locatie, alles op loopafstand. Communicatie met het bedrijf ook heel prettig. Alles via de whatsapp en snelle reactie. Kamer was netjes, leuk ingericht.
Ze zijn beneden bezig met een verbouwing. De entree en begane grond is niet erg uitnodigend.
Response from the Quality Department

Dear Yini,
Thank you for sharing your feedback on your recent stay with us. We´re thrilled to hear that you had a top-notch experience and appreciated the great location, the communication with our company, and the neat and nicely decorated room.

We want to acknowledge your comment regarding the ongoing remodeling work happening in the stairwell. We apologize for any inconvenience this may have caused during your stay. Please rest assured that we always strive to ensure our guests´ well-being and comfort.

The remodeling work in the stairwell is indeed external to our company´s operations, and while we may not have control over it, it´s important to note that such remodeling projects are typically punctual and temporary in nature.

Your satisfaction is important to us, and we hope you had an overall enjoyable stay.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future

Warm regards,

Quality Department

Alexander Santos10
SEP 2023
Bonito Apartamento, ubicado en el casco antiguo con muchas cosas que ver en los alrededores, muchos restaurantes , la Iglesia esta muy cerca ademas hay varios sitios de interés histórico muy accesibles caminando, 100% recomendable.
Response from the Quality Department

Querido Alexander,
Valoramos sinceramente sus comentarios y estamos agradecidos por sus altos elogios. Su satisfacción es nuestra mayor recompensa. Esperamos con anticipación su próxima estancia con nosotros.
Saludos cordiales,

Departamento de Calidad

Blanca Garcia Solórzano8
AUG 2023
La ubicación perfecta y el piso perfectamente equipado
El portal es cutre, especialmente la entrada con el almacén de la derecha lleno de trastos (casi siempre estaba la puerta abierta) y mal olor y el perro echado en la puerta. En uno de los otros dos pisos de nuestro pasillo estaban de obras y uno de los días estaban al punto de la mañana hablando a voces por el pasillo y haciendo ruido por las obras En la última noche dos personas discutiendo a voces (no sé si era en el patio) y el perro de uno de ellos ladrando
Response from the Quality Department

Querida Blanca,
Agradecemos sus comentarios sobre tu estancia. Nos alegra saber que encontró la ubicación perfecta y que el apartamento estaba completamente equipado para su comodidad.

Lamentamos mucho cualquier inconveniente que haya experimentado. Queremos aclarar que las obras y las discusiones entre vecinos son situaciones puntuales y no representan la experiencia que normalmente ofrecemos. No tenemos control directo sobre las acciones de los vecinos y tratamos de intervenir en la medida de lo posible para garantizar la comodidad de nuestros huéspedes. Nos habría encantado haber tenido esta información durante su estancia para haberles ofrecido una solución adecuada a los inconvenientes que nos menciona en su reseña. Por otro lado, respecto al problema que nos comenta del portal, le pedimos nuestras más sinceras disculpas, aun siendo un problema externo a nuestra empresa estamos trabajando en ello tomando medidas legales para darle una solución lo antes posible y evitar que situaciones como la que nos comenta se vuelvan repetir en el fututo.

La comodidad de nuestros huéspedes es de suma importancia para nosotros, y lamentamos cualquier molestia que pueda haber sentido. Apreciamos su comprensión y esperamos nos dé la oportunidad en el futuro de alojarle para poder ofrecerle una estancia más placentera.

Saludos cordiales.

Departamento de Calidad

Omar Kahlain10
AUG 2023
Tout était bien Mention spéciale pour l’accueil : très professionnel et souriant
Response from the Quality Department

Dear Omar,
We extend our heartfelt gratitude for your generous review praising our team. It brings us immense joy to know that our staff played a significant role in enhancing your experience during your time with us.
Your words of appreciation will undoubtedly serve as a source of encouragement for our team members who strive to deliver exceptional service. We consider guest satisfaction to be our utmost priority and hearing about the positive impact our staff had on your stay reaffirms our commitment.
Should your travels bring you back this way, we would be honored to welcome you again. Your feedback is truly valuable to us and we eagerly anticipate the opportunity to serve you once more.
Kind regards.

Quality Department Manager

Jo Kebra10
JUL 2023
Recepção fantástica Atendimento também Boa localização .
Response from the Quality Department

Dear Jo,
We genuinely appreciate your positive and detailed review, especially your praise for our committed staff. It´s truly heartening to realize that our team´s dedication and service were significant highlights of your stay. Your uplifting feedback serves as a strong motivation for us to keep up the good work, always aiming to create a memorable experience for our guests. We look forward to the pleasure of hosting you again on your next visit.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Diane Davidson10
JUN 2023
Beautiful home within walking distance to all of the major attractions in Sevilla. Very close to shopping but tucked away. Highly recommend.
Response from the Quality Department

Dear Diane,
Thank you for your lovely words. We´re grateful that you enjoyed your stay in our beautiful home and appreciated its convenient location. Your recommendation means a lot to us. We hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Karan Batra10
JUN 2023
What a great place this was. Very centrally located, just a 5 min walk to the Cathedral and 5 min walk to Setas de Sevilla. The place was just as it is shown in the pictures. Even though it is centrally located, it is extremely quiet and we had no issues with anything during our stay. Thank you Teresa!
Response from the Quality Department

Dear Karan,
Thank you for your kind words. We´re delighted you enjoyed your stay and the central yet peaceful location. You´re welcome back anytime.
kind regards.
Jose L.H. Campos
Quality Department Manager

Stergios Georgopoulos10
JUN 2023
Great location, walkable to every sight of the city, calm, good amenities.
Response from the Quality Department

Dear Stergios, Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.

Jose L.H. Campos
Quality Department Manager

James Baughman10
JUN 2023
This property is in a perfect location for visiting all of Seville. It is centrally located close to the Alcazar and Cathedral. There are many restaurants and bars that are within walking distance. The apartment is well equipped and very comfortable!
Response from the Quality Department

Dear James. We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible. Jose L.H. Campos. Quality Department Manager.

Stephanie Bittner9
MAY 2023
Comfortable beds, good amenities, location was fantastic and easy check in with lovely staff who provided local recommendations. Heaps of bars and restaurants close by and the Flamenco museum is just 2minutes walk!
Shower doors did not close properly, meaning water seeped onto bathroom floor. Loud construction works in apartment next door starting at 8am each weekday, but ok as we left by 9.30 each day.
Response from the Quality Department

Dear Stephanie,
We sincerely appreciate your comment about your stay in our apartment. We are very sorry that you experienced some issues during your stay, and we apologize for any inconvenience caused. We value your feedback and will use it to improve our services in the future. We hope to have the opportunity to welcome you back in the future so you can experience the best version of our accommodation.

Jose L.H. Campos
Quality Department Manager

Romeu Fonseca10
APR 2023
Foi uma estadia de 2 noites bastante boa. A localização e top. Está perto dos grandes pontos Turisticos de Sevilha.
Response from the Quality Department

Dear Romeu,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Aman Kumar10
APR 2023
This place is awesome! Perfect location to walk down and enjoy many bar , restaurants and all the monuments. Host is super responsive via WhatApp. This place is in old town with very narrow roads. Make sure you have internet to use maps to walk here. Place was very clean with all the amenities. Highly recommended.
Response from the Quality Department

Dear Aman,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

REMY BALMOSSIERE8
APR 2023
Pas de vue
Response from the Quality Department

Dear Remy,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Paula Goulão D’Avelar8
APR 2023
The communication was great and the location was fantastic.
Response from the Quality Department

Dear Paula,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Paola Herrera van Hooijdonk8
MAR 2023
Review without any comments.

Elias Balka10
MAR 2023
Great stay right in the center
great location right in the center, clean modern and comfortable house, very friendly staff attentive and professional
Response from the Quality Department

Dear Elias,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Suzanne Maloney10
FEB 2023
This place was fantastic! The location in incredible, in the heart of everything but tucked away on a smaller street. The apartment is decorated beautifully, very stylish. Both bedrooms were roomy with big closets! It made us feel like we lived in Seville, not just visiting. I would highly recommend!
Response from the Quality Department

Dear Suzanne,
Thank you for choosing our apartment for your stay in Seville and for these wonderful words towards it. We are thrilled that you felt just like if you lived in Seville.
Thank you again, we look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Belén López Sánchez10
FEB 2023
Estupendo servicio por parte del personal. Un 10/10
Response from the Quality Department

Estimada Belén:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento y por remarcar el trato del personal. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

emilio zaplana polo9
JAN 2023
La ubicación es excepcional. Las camas muy cómodas y el apartamento muy agradable.
Que tuviera un solo aseo.
Response from the Quality Department

Estimado Emilio:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Milena Maseva9
DEC 2022
The apartment is in the heart of Seville. It is very stylish. The beds are comfortable.
The communication just before our arrival was a bit slow and we weren’t told that we can’t reach the apartment by car. Otherwise everything was fine and we had a pleasant stay.
Response from the Quality Department

Dear Milena,
We are most grateful for this review and the time you have taken out of your day to write it.
Thank you for the remarks on the communication. This will help us know which aspects can we still improve.
We hope to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Laura Marcela Jiménez Mancera10
DEC 2022
El departamento es tal cual se ve en las fotos. Muy lindo y espacioso. Al llegar te dan recomendaciones de actividades por hacer y un mapa donde te señalan los puntos de interés, restaurantes, etc. La verdad nos ayudo muchísimo las recomendaciones que nos dieron. Esta súper cerca caminando a los sitios de interés. Lo recomiendo muchísimo.
Response from the Quality Department

Estimada Laura:
Muchas gracias por esta maravillosa evaluación. Estamos encantados de que haya disfrutado de su estancia en Sevilla con nosotros y de que las recomendaciones fueran de utilidad. Estaremos encantado de volver a recibirle en su próxima visita a Sevilla.

Jose L.H. Campos
Director de Calidad

Paola Aguilar10
DEC 2022
Muy céntrico , departamento adornado muy bonito , cerca de lugares turísticos y restaurantes, muy amables al recibirnos .
Response from the Quality Department

Estimada Paola:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento con nosotros. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Bobby Acon9.6
NOV 2022
Review without any comments.

Stephane MARMIE10
NOV 2022
excellent location
very good location quiet street
nothing
Response from the Quality Department

Dear Marmie,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

María Acero10
NOV 2022
Review without any comments.

Ann-Christin Schaper10
NOV 2022
Great location, very good facilities, clean, everything was fine
Response from the Quality Department

Dear Ann- Christin, Thank you for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Yoanna Breycheva10
NOV 2022
Stylish, cosy apartment, equipped with everything you need. In the heart of the the old town, within walking distance to all sightseeings. The hosts were very responsive. The only thing was that there were some repair works in the building and woke us up quite early but this is something temporary I guess.
Response from the Quality Department

Dear Yoanna, First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations. We are sorry if any puntual noise disturbed you during your stay. As you mention, this was just something temporary and should not be a problem for future guests.

Jose L.H. Campos
Quality Department Manager

stephane pastor8.8
OCT 2022
Apartment very well located
We were very well-received for the recovery of the keys (very flexible and available), our host installed us and gave us some very appreciable practical explanations on the neighborhood, restaurants etc... You can do everything on foot from the apartment which is very well located. There were 5 of us with 2 double rooms and 1 sofa bed where we actually only had to sleep with 1 person.
A ordeal to arrive by car, fortunately we returned the car to the station on our arrival because it is impossible to circulate and park. In the building you live with the neighbors :) !
Response from the Quality Department

Dear Stephanie,
Thank you for your lovely review of the apartment.
As you mention, driving in the city centre might be harsh due to the nature of the narrow streets. We suggest visiting the city on foot. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager

Yuanzheng Zhang10
OCT 2022
Great location. Very clean and roomy.Excellent communication and service.

Eva María Marín5.4
OCT 2022
no repetiremos
la ubicación
Olor a humedad y tubería constante. El agua caliente no funcionaba.
Response from the Quality Department

Estimada Eva María:
Aunque lamentamos sinceramente leer que su estancia en nuestro apartamento estuviera por debajo de sus expectativas, agradecemos el tiempo dedicado a compartir esta información sobre su experiencia. Sin duda creemos que siempre hay margen de mejora y su opinión constructiva es muy valiosa para nosotros.
Nos hubiera encantando que nos hiciera participes del problema de los olores y del termo antes de su salida para poder ayudarle a hacer su estancia más placentera. No dude en contactarnos tan pronto encuentre un problema si decide volver a darnos la oportunidad de alojarse con nosotros en el futuro.
Una vez más le damos las gracias por compartir esta valiosa información con nosotros, puede estar seguro de que la información que ha proporcionado será utilizada en consecuencia para mejorar la experiencia de nuestros futuros huéspedes.
Jose L.H. Campos
Director de Calidad

July Loaiza Zapata9.3
OCT 2022
Excelente ubicación, gran servicio de check in, muy amables y pendientes de los huéspedes. Es un excelente lugar para pasar unos días en Sevilla! Recomendado!

Inge frost9.2
SEP 2022
Review without any comments.

Marion9.6
SEP 2022
très bon séjour
literie confortable, appartement spacieux et lumineux, climatisation dans les chambres, bien localisé
climatisation dans le salon qui fonctionnait mal (on ne sentait pas l’air frais)
Response from the Quality Department

Dear Marion, thank you very much for taking the time to review your stay with us,
We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location and comfortable installations. We are sorry for any issues with the air conditioning. For next time please do not hesitate to conact our team for anything you may need to make your stay more comfortable.
We certainly hope you will give us the pleasure of welcoming you back in the near future.

Aija T.
Quality Department

Alla KISHEK10
SEP 2022
Family size apartment
Perfect stay for a family. Beautiful spacious apartment in the centre close to everything.

Manuel3.3
SEP 2022
No me a gustado.
el apartamento en si normal.
la explicación a la entrega de las llaves bien justa , parece que la persona de la entrega de las llaves no era la responsable y si una amiga de quien era la encargada y responsable, a las dos horas re recoger las llaves intentemos contactar con esta persona y fue posible asta el día siguiente. cuando contactamos con la persona le comunicamos que las sabanas de una de las camas no las avían cambiado ni tan siquiera habían echo la cama ya que las sabanas estaban manchadas simplemente las avían estirado, la solución fue decirnos que si queremos en un par de horas podían pasarse por el apartamento y dejarnos un juego limpio, bueno para que la finca donde esta este apartamento en el zaguán nada mas entrar hay una planta baja que sale una olor a orín y suciedad que te echa para tras, la ubicación difícil de llegar asta la puerta en coche, el tema de garaje próximo al apartamento muy difícil, en conclusión no lo recomendaría a un amigo.

Christy Green10
AUG 2022
Very quick to respond. Very clean apartment in a very good location. The interior was decorated great with lots of good lighting. They gave good recommendations and were very helpful throughout our stay. Thank you!
Response from the Quality Department

Dear Christy, thank you very much for staying with us and for sharing your personal experience. We are glad that our prime location was a highlight of your stay, in addition to the cleanliness and decoration of the apartment.
We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Davinia8.3
AUG 2022
central
iron wasn’t working
Response from the Quality Department

Dear Davinia, thank you very much for choosing our apartment for your stay and for taking teh time to share your constructive comments
We are glad to know that you enjoyed our central location, and we are sorry for any inconveniences with the iron. Next time, please do not hesitate to contact our team for any assistance you may need. It is always a pleasure to assist our guests to make sure they have the most comfortable stay possible in our apartment.
We look forward to serving you again in the future.

Aija T.
Quality Department

Farid8
JUL 2022
Review without any comments.

Marta Maiso Fontecha9.6
JUN 2022
La ubicación y apartamento amplio con todas las comodidades
Response from the Quality Department

Estimada Marta, gracias por dedicarnos su tiempo y valorarnos. Es un placer saber que disfrutaron tanto de la ubicación del apartamento como de sus instalaciones.
Esperamos su próxima visita.

Aija T.
Departamento de Calidad

MARC10
JUN 2022
Review without any comments.

Damir10
MAY 2022
Review without any comments.

Nerea10
MAY 2022
Bonito, limpio y céntrico
El alojamiento tenía todas las comodidades, es muy bonito y céntrico.
Response from the Quality Department

Estimada Nerea, muchas gracias por compartir su opinión y por destacar la comodidad, limpieza y la excelente ubicación de nuestro apartamento.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

JAVIER10
MAY 2022
Review without any comments.

fernandpxyz9.2
MAY 2022
L´accueil L´emplacement La propreté.
Le bruit de la climatisation dans la petite chambre, Une révision est nécessaire.
Response from the Quality Department

Thank you for staying with us and also for taking the time to share your opinion regarding your your recent visit.
We are glad to hear that you experienced our exceptional hospitality, and appreciate your highlights on the excellent location of the apartment.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Angela10
MAY 2022
perfect
tastefully decorated. Relaxing. lovely finishing touches like scent diffusers!! I love the yellow sofa!!
I liked everything.

Gabriele9.2
APR 2022
Review without any comments.

Troy10
APR 2022
Great location and the flat has everything we needed.

Cecile9.6
MAR 2022
Appartement magnifique et très bien placé.
Situation top Ascenseur -pratique quand on a des valises Literie très confortable Décoration très sympa
Pas de machine à café pratique. La cafetière italienne n´est pas facile à utiliser. Voisins bruyants le soir (musique forte).
Response from the Quality Department

Dear Cecile, thank you very much for your kind review and for your highlights of your stay.
We also appreciate your comments about what we still can improve to make our guests´ stay more comfortable.

Thank you for making us your choice apartment on this occation. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija Teilane
Quality Department

Richard10
MAR 2022
top zeker een aanrader
De ligging is top midden in centrum in een rustig straatje mooi ingericht goede bedden
de toilet: De wc bril past niet op de toilet douchecabine sluit niet goed af
Response from the Quality Department

Dear Richard, thank you very much for your kind review.

We would like to thank you for choosing our apartment for your visit to Seville and for recommending us to other guests, this is undoubtedly the best reward for us.
We would like to take this opportunity to confirm that the imperfections mentioned in your comments have been checked and fixed by our team. Thank you very much.

We hope to see you again in the future.

Aija Teilane
Quality Department

Varga8.3
FEB 2022
Review without any comments.

Arnaud8.3
FEB 2022
Review without any comments.

Davide9.6
FEB 2022
Posizione in pieno centro, rapporto qualità prezzo Ottimo!
Response from the Quality Department

Thank you for your positive review. We are lad to hear that you enjoyed the excellent location of the apartment.

It was a pleasure to assist you during your stay in Seville and we hope to see you again in the future.

Aija Teilane
Quality Department

Elena8.3
FEB 2022
Struttura comoda e pulita
La struttura si trova presso il centro. A piedi si possono raggiungere tutte le attrazioni. La zona è tranquilla e i letti sono comodi. La struttura è dotata di tutti i comfort necessari, il frigo è capiente.
Il getto della doccia passa in fretta dal caldo al freddo, probabilmente perché lo scaldabagno è a gas.
Response from the Quality Department

Thank you very much for your feedback regarding your stay.

We appreciate your highlights on the comfort and clenaliness of the apartment. We are delighted to read that we were able to match your holiday expectations.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

aharon10
FEB 2022
Review without any comments.

Edoardo10
JAN 2022
Review without any comments.

Elena9.3
JAN 2022
muy lindo apartamento, limpio, tranquilo.
Response from the Quality Department

Muchas gracias por sus comentarios tan positivos que ha compartido referente a su estancia con nosotros, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Yassine10
NOV 2021
very good
cleanliness, proximity, in the heart of the city center, no noise in the building, the apartment is very clean. Also, Andrea (Staff) is helpful and she is available all the time to answer our questions and requests
Response from the Quality Department

Thank you for reviewing your recent stay in our apartment.
We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our greatest strengths.
It was a pleasure to assist you during your stay in Seville and we look forward to your next visit.

Aija Teilane
Quality Department

Ivan10
NOV 2021
la decoración, la comodidad de las camas, la ubicación ideal para hacer turismo en el centro
Response from the Quality Department

Le damos las gracias por compartir su opinión sobre sus vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir su opinión.

Aija Teilane
Departamento de Calidad

James Raine10
APR 2020
Well located!!

Soraya9
MAR 2020
Estancia Cuki en Sevilla
Una decoración fantástica , camas y almohadas cómodas.

rayane rodriguez10
FEB 2020
Ótimo custo x benefício. Linda decoração. Localização perfeita. Adoramos.

François9.3
FEB 2020
Juste une petite erreur sur le prix du parking Nous avons payé 48 euros alors que vous nous aviez dit que ce serait 42 euros pour 3 jours
Response from the Quality Department

Cher François, Tout d’abord, nous tenons à vous remercier d’avoir choisi notre appartement pour vos vacances à Séville et pour l’opinion que vous avez partagée avec nous, nous sommes heureux de savoir comment votre séjour a été. Nous regrettons l’incompréhension liée au stationnement, même avoir un accord avec eux, la société de stationnement a fait un changement de tarifs après la nouvelle année, mais la variation des prix par jour est à peine perceptible et nos clients quittent toujours bénéficié s’ils réservent par nous. Nous sommes impatients de vous servir à nouveau à l’avenir. Fátima Roca - Chef du service clientèle

Isabelle9.8
FEB 2020
Excellent séjour dans appartement calme et très bien situé.
Appartement très bien situé, au calme. Proche des monuments et du centre. Fonctionnel et bien agencé. Interlocuteurs disponibles et serviables.
Rien.

Marina10
FEB 2020
GENIAL

Rafa10
FEB 2020
Magnífico

greco799.3
JAN 2020
È stato fantastico

Renata10
JAN 2020
Maravilhosa!!! Lugar excelente, no meio do centrinho de Sevilha. Tudo muito limpo, funcionando bem. Elevador no prédio. Lola nos recepcionou com as chaves no local, muito simpática! Foi uma estadia maravilhosa!!! Tudo ótimo!!
Response from the Quality Department

Estimada Renata, Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto. Fátima Roca-responsable Dpto.de calidad.

Leyre10
JAN 2020
Beautiful quiet apartment in the heart of Sevilla We have nothing but good things to say about this apartment. Our stay was wonderful thanks to its super centric location. Right in the middle of the viejo, less than 5 minute walk from the Giralda and the Alcazar. The apartment is right in the middle of the bustling old town, but since the street is a little side street there is complete silence, which is wonderful for having a great night sleep. The apartment is very cute, the decoration very modern and pretty. It is fully equipped with all that you need. We were 4 people and felt very comfortable with the size. The beds are a dream, so comfortable. Will definitely consider using this apartments again if we come back to Seville.
Response from the Quality Department

Dear Leyre, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Genteel Home was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We look forward to welcoming you back again very soon. Fátima Roca-chief of Customer Service.

Sylvie Bayon6.8
SEP 2019
L emplacement
Le manque de disponibilité de l accueillante et appartement prévu surtout pour 4 (4 chaises 4 tabourets..) parking non réservé malgré ma demande...
Response from the Quality Department

Chère Sylvie, merci pour ton commentaire. Chère Sylvie, merci pour ton commentaire. Nous sommes désolé que l´appartement n´a pas répondu à vos attentes en matière de confort. En effet, vous pouvez voir sur les photos le mobilier qui a la cuisine et le salon, et bien qu’il ait une capacité maximale de six personnes par canapé-lit, ses 2 chambres à coucher + 1 salle de bain le rendent plus approprié pour une occupation de 4 personnes. En ce qui concerne le stationnement, nous nous excusons pour la gêne occasionnée. Lorsque nous avons reçu votre demande à l´avance, nous l´avons gérée et avons demandé la réservation au parking, mais pour une raison quelconque, nous ne le savons pas, ils ne l´ont pas gérée. Heureusement, nous avons pu le résoudre et faire la réservation à nouveau sans problèmes à notre arrivée. Nous espérons que malgré cela, vous avez apprécié votre séjour à Séville. Salutations

Rainer10
AUG 2019
Die Lage, sehr zentral, keine 5 Minuten zu Fuß zur Kathedrale, Aufzug vorhanden, gute Kommunikation vor der Ankunft (Parkplatzvermittlung).
Nix - alles Top

Francisco10
AUG 2019
Que bonita resultó la esperencia
Las camas comodisimas
Lo bien recibidos esta todo

Sonia9.8
JUL 2019
Location was close to restaurants and attractions.
In the shower the water gets hot or cold without warning. The shower door doesn’t seal completely causing the water to leak out.

Julio José10
JUL 2019
Perfecto

Adilson9
JUL 2019
Agradavel

Tamara7
MAY 2019
Ons verblijf was aangenaam, in het centrum en geen last van geluidsoverlast.
De uitleg over de accommodatie was goed. We kregen ook een plannetje overhandigd alsook een lijst met de beste tapas-bars.
We hebben een uur moeten wachten tot iemand langs kwam met de sleutels.
Response from the Quality Department

Dear Tamara, thank you for your comment. We are happy to know that you liked the apartment, especially for its central but quiet location. However, we are surprised that this aspect is the one that worse has valued us, perhaps for a mistake.

Regarding the delay at the time of arrival, we apologize, but being your stay in Semana Santa, there are delays inevitably for reasons beyond our control, either due to the processions or street cuts. This is why it is especially important as we inform you that the arrival in this Week would be as soon as possible to avoid delays and crowds. We hope that despite this you have enjoyed your stay. Regards

Juan10
APR 2019
Muy acogedor y recomendable!
La ubicación excelente! En pleno barrio De la Cruz, silencioso con las camas comodisimas, limpio y con todo tipo de utensilios. La anfitriona Loli, muy atenta y pendiente en todo Momento, muy recomendable!!
Nada grave, pero, La calefacción en las habitaciones le faltaba un poco de potencia.

Trinidad10
MAR 2019
Genial. Si vuelvo repito
Todo en general. No tengo queja ninguna

Katia9
MAR 2019
Appartamento arredato con gusto e molto silenzioso.
Luogo super centrale e molto silenzioso
Doccia scomoda. Se viene agganciato il soffione si inonda il bagno! Stanza verso la cucina un po’ esigua. Manca a mio avviso qualche bustina per il te della sera dopo giornate fresche

juliette9.3
MAR 2019
L´appartement est calme Les literies sont bonnes
Le lavabo de la salle de bain est un peu trop près du mur Le tableau dans la chambre principale est une caricature peu appréciable dans un tel endroit

Olivier8.5
FEB 2019
Excellente adresse. Localisation parfaite, appartement propre, de bon goût.
Un peu juste pour plus de 4 personnes.

ilaria rossi10
DEC 2018
appartamento molto curato e vicino al centro di siviglia. consigliatissimo

Laura Marusinska10
NOV 2018
Wszystko naprawdę super! Szczerze polecam!Apartament świetnie wyposażony we wszystkie sprzęty jak się należy, czysto i bez niespodzianek! Internet w naszym przypadku używany przez 5 osób bez żadnych problemów. Elegancko urządzony ze smakiem , co ważne, łóżka mega wygodne. Apartament z windą w budynku, polecam wyjście na taras, który mieści się na dachu budynku z którego roztacza się widok na dachy Sewilli!! A do tego wspaniałe położenie apartamentu jest kolejnym dodatkowym plusem bo znajduje się na pięknym starym mieście w samym sercu Sewilli ฿) wszystkie najważniejsze punkty zwiedzania są oddalone o jedyne 5-10 do 15 minut spacerkiem po przepięknych starych uliczkach. Supermarkety od 2 do 5 minut wszędzie bliziutko w koło piękne knajpy i butiki. My byliśmy zachwyceni!👍 Co jeszcze, żadnego problemu z zameldowaniem i wymeldowaniem bardzo dobry kontakt z właścicielem. Super! Bardzo dziekujemy ! To był nasz drugi pobyt w Sewilli ale z chęcią wrócimy raz jeszcze do tego apartamentu👍👍Pozdrawiamy właścicielkę.

Fernando8
NOV 2018
Ubicacion muy centrica,apartamento muy limpio y comodo.
Llegar con el coche y salir con esas calles tan estrechas es complicado. Parking del propio apartamento mas cerca

Piers10
NOV 2018
Very comfortable apartment great location. Parking is a pain but that’s just Seville.

Stephen10
NOV 2018
This was such a nice place. Super clean and well decorated. The location was fantastic, close to great restaurants, shopping and the cathedral. Very friendly staff and easy to check in. Very good value for our money.

PAQUI9.5
SEP 2018
Espectacular

Juan Tejero9.5
SEP 2018
Todo perfecto. La proximidad a todos los sitios

François9.8
AUG 2018
La grande qualité de la décoration
Juste un problème d´étanchéité des joints de la douche.

Agna9
JUN 2018
Appartamento recentemente strutturato con due camere con letti matrimoniali e un soggiorno cucina con divano letto. Cucina fornita di vari utensili a disposizione dei clienti. Ottima la posizione a due passi dalla cattedrale e dai punti strategici della città. Fondamentali i condizionatori nell´appartamento.
Purtroppo era leggermente intasato lo scarico della doccia ed essendo 6 ragazzi nel bagno si creava ripetutamente un lago.

Lourdes9.8
MAY 2018
La Ubicación es fantastica, limpio, el apartamento es muy bonito.