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Antonia Díaz
Apartment

Seville · El Arenal

9.1 (51 valuations)


1-6
Guests

3
Bedrooms

2
Bathrooms

120 m2
Surface

About accommodation

Antonia Díaz is an apartment in which everything is taken care to the smallest detail, making it a cozy space in where to feel at home.
Its more than 100m2 extension and high ceilings give it a present in each of the rooms in the property scale.

The living room has two comfortable sofas and dining area. The large windows give plenty of light, creating a very pleasant atmosphere.
The first bedroom has a double bed and a large built in wardrobe, and a complete bathroom en suite with bathtub; The second bedroom also has a double bed and the third one, two single beds.
The second bathroom is independent and fully equipped, like the kitchen where you can find all the necessary utensils.
The private terrace with access outside the apartment was perfectly accommodated with table and chairs, sun loungers and an umbrella. From it, you’ll have the privilege to enjoy a coffee or a fine wine watching the Cathedral and Giralda.
The Antonia Díaz street in the neighborhood of El Arenal is quiet and peaceful in spite of being a few metres from Constitution Avenue, one of the main roads in central Seville where such iconic sights as the Cathedral is located. Also in this area, you’ll find many restaurants and bars to relax.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Terrace Private
Floor 3rd Floor
Elevator Available
WiFi Free
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VFT/SE/01203


>
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Apartment’s Rating

9.1 (51 Valuations)

Location
7.3
Quality
6.4
Cleaning
6.7
Staff
6.9
Facilities
0
Recommendable
0

We are interested in your opinion


Our Guests’ Opinions

Stephanie10
MAR 2020
Très bel appartement , très bon accueil. Et surtout hyper bien situé . Plein de petit restaurant autour.

Fermin Flores Ortiz7.3
JAN 2020
Muy bien salvo algún detalle La ubicación,la limpieza,muy cómodo el apartamento,y repito :superbien situado. La valoración de mis acompañantes es mejor que la mía porque ellos no suelen utilizar la bañera. El agua caliente muy justa,el termo tenía roto el regulador..por lo que era posible ducharse pero no pude usar la bañera . Por lo demás todo bien. Algún detalle sin mucha importancia como que algunas puertas como la del baño y la del salón no cierran bien, En uno de los dormitorios había olor a cañería, que solucionamos dejando un po co abierta la ventana para dormir.
Response from the Quality Department

Estimado Fermin, Muchas gracias por el tiempo dedicado en compartir sus impresiones personales sobre su estancia en nuestro apartamento. Siempre estamos abiertos a recibir sus comentarios, ya que ello nos permite mejorar continuamente la experiencia que creamos para nuestros clientes. Sentimos mucho leer acerca de las perturbaciones causadas por el agua caliente y no haber sido informados de inmediato ya que hubiéramos sido capaces de enviar un técnico e intentar solucionarlo en cualquier momento para que usted pudiera disfrutar plenamente de su estancia. Para un futura ocasión por favor, no dude en ponerse en contacto con nuestro departamento de atención al cliente para cualquier cosa que podamos hacer para que disfrute plenamente de su estancia entre nosotros. Esperamos servirle nuevamente. Fátima Roca-responsable Dpto. de calidad.

Aisling Costello10
JAN 2020
Wonderful spacious apartment
It´s a little noisy at the front of the property on weekend evenings, but two of the bedrooms face the rear and are perfectly quiet
It is a wonderful place, in a really central location. When we had a small problem, they came and fixed it that day.
Response from the Quality Department

Dear Aisling, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior noise. Sometimes it is impossible to guarantee that. Please accept our apologies. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. We look forward to see you in the future. Fátima Roca-chief of Customer Service.

Mossy10
DEC 2019
El piso es muy bueno, esta con detalles lindos muchos, las camas muy cómodas, el lugar muy muy bien ubicado puedes llegar caminando a muchos lugares de interés de la ciudad, esta en el mero centro a 5 minutos de la catedral , muy limpio, la llegada fue muy buena, y nos explicaron todo y nos hablaron de lugares cercanos para cenar, hay elevador, y una de las recámaras tiene un balcón divino!!!! No duden es un lugar muy bueno

Barbara8
DEC 2019
A wonderful Sevilla destination location
beautiful very clean apartment with well appointed kitchen. decor beautiful and very well stocked with china and lovely glassware. location fantastic.
unfortunately the elevator was not working and we had to walk up four flights for 4 days. the key to the door of the apartment was also a problem
Response from the Quality Department

Dear Barbara,
Thank you for your kind review, as well as highlighting the decoration and cleanliness of our apartment. We are pleased to know that you loved the location and could enjoy the area. We apologize for the inconvenience of the elevator, but we dont have any information about it, we would have liked to be able to help you from the available customer service numbers. Regarding the keys, we don´t know what could have happened, we checked after your departure and we did not perceive any failure in this regard. Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again in a future.
Fátima Roca-chief of Customer Service.

Esther7.8
DEC 2019
Estupenda La ubicación y la casa en general El olor a repollo al entrar en la casa es muy desagradable; ... y no hemos podido hacer café porque las dos cafeteras estaban sucias y una hasta con moho en el filtro; no hemos podido acceder a la terraza
Response from the Quality Department

Estimada Esther, Gracias por compartir su opinión sobre el apartamento Antonia Díaz. Por lo que usted describe, parece que algunos aspectos de su estancia no cumplieron con nuestras normas habituales de servicio; por favor, acepte nuestras más sinceras disculpas por no hacer de su estancia con nosotros un momento perfecto de relajación y apreciamos enormemente que se haya tomado tiempo para hacérnoslo saber. Sin embargo, nos habría gustado haber sido informados del inconveniente de las cafeteras, para poder actuar de inmediato y resolverlo. También nos gustaría haberle ayudado a acceder a la terraza si se hubieran puesto en contacto con nuestro servicio de atención al cliente. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas. Fátima Roca-responsable dpto. de Calidad.

Karl9.5
NOV 2019
guter Ausgangspunkt für Reisen in Andalusien
Response from the Quality Department

Dear Karl, Thank you for making our apartment your choice on this occasion and for your very kind recommendation to the travellers community, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to serving you again soon. Fátima Roca-chief of Customer Service.

yishen10
NOV 2019
非常好 很方便,价格也很好。非常干净 就是楼下有点吵
Response from the Quality Department

Dear Yishen, We appreciate the time spent leaving us a comment about your stay at our Antonia Diaz apartment. We thank you for pointing out the cleanliness of our facilities, being fully aware that this is an aspect of vital importance for our guests to feel comfortable. We would also like to thank you for pointing out the good value for money in our apartment as we always strive to ensure that our customers are satisfied. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Fátima Roca-chief of Customer Service.

Kris10
OCT 2019
The house was great. Perfect location in the city, walking distance to many tourist attractions. Really enjoyed staying here!

Rianne8
OCT 2019
Zeer centraal gelegen. Mooi luxe appartement.
Dat in een van de kamers een rioollucht hing. Soms meer en soms minder. De klacht werd serieus genomen maar was zo snel niet op te lossen. De sloten van de deur gingen lastig open.
Response from the Quality Department

Dear guest, thanks for your comment. We are sorry about the smell problem during your stay. It was a punctual issue possibly due to the rain of the previous day. After your departure we a technician was checking it and did a treatment, it seems to have been resolved. In any case, we apologize for it and hope that despite this you have enjoyed your stay. Regards

Fatima Roca - Chief of Customer Service

Florescu10
OCT 2019
Position, clean and spacious room. It is a lift for the baggages.

Catherine Ranty7
OCT 2019
très beau séjour! la situation de l´appartement tout en étant très au calme. la disposition de l´appartement et son équipement.
la propreté de l´appartement à notre arrivée et notamment les sols laissant clairement à désirer.
Response from the Quality Department

Chère Catherine, merci pour votre commentaire. Nous sommes désolés pour votre insatisfaction à propos de l´appartement. Récemment, les salles de bains ont été entièrement rénovées. Pour ce qui est de la propreté, c’est un aspect très important pour nous et généralement très apprécié de nos clients. Nous allons donc vérifier ce qui aurait pu se passer dans votre cas et travailler à l’améliorer. Nous aurions aimé nous informer lors de votre séjour si, à votre arrivée, l´appartement n´était pas assez propre pour vous envoyer un nettoyeur et le réparer. Nous espérons que malgré cela, ils ont apprécié leur séjour à Séville. Salutations

Fatima Roca - Chef du service clientèle

agustina6.5
JUL 2019
Bien ubicado
Demasiado caro para el apartamento en si ; se paga la ubicación eso si es verdad El olor a humedad en alguna habitación , aunque hay que decir que la propiedad lo supo y quiso “ arreglarlo “pero para los días que quedaban no nos mereció la pena, tampoco sabemos de donde procedía, pues en baños y cocina no olía .
Response from the Quality Department

Estimada Agustina, gracias por su comentario. Sentimos mucho el problema del olor que menciona durante su estancia. Como usted dice, no se percibía en todas las estancias del apartamento y por tanto quizá el problema podía ser alguna incidencia puntual en los bajantes del edificio. Por eso nos ofrecimos a acercarnos al apartamento y hacer un tratamiento de olores que solucionara el problema, a lo que usted no accedió. Nos alegra saber que la ubicación fuera de su agrado y esperamos que a pesar de esto hayan disfrutado de su estancia en Sevilla. Saludos

Janice10
MAY 2019
Great location clean and comfortable apartment
Great location clean and comfortable accommodation with good heating during the cold spells. Supermarket just across the road.
Not being able to access the property till 3pm. We had an early flight and had to leave and pay for luggage to be stored some way from the property. A little noisy in front bedroom from Bars nearby.
Response from the Quality Department

Great location clean and comfortable accommodation with good heating during the cold spells. Supermarket just across the road.
Not being able to access the property till 3pm. We had an early flight and had to leave and pay for luggage to be stored some way from the property. A little noisy in front bedroom from Bars nearby.

Catalina10
MAY 2019
Everything was super nice!!!!

Marie-Joelle8.8
FEB 2019
Le lit de bébé et la chaise haute nous ont été prêtées très gentiment. Bon accueil aimable et efficace. L´appartement est fonctionnel, il est bien conçu et dispose de 3 vraies chambres et de 2 salles de bains. La petite terrasse permet de profiter du soleil et d´une belle vue sur la cathédrale. La localisation de l´appartement est idéale pour visiter le centre ville à pied.
L´équipement électroménager de la cuisine devrait être rénové (la cafetière est minuscule et le micro ondes peu efficace).
Response from the Quality Department

Cher invité, merci pour votre gentil commentaire. Nous sommes très heureux de savoir que vous avez apprécié l´accueil que nous vous avons réservé et que vous avez apprécié l´appartement, en particulier pour son emplacement central et son espace. Nous apprécions vos suggestions sur la cuisine pour améliorer et offrir une satisfaction complète à nos clients. Salutations

Birthe10
FEB 2019
Skøn lejlighed og skøn beliggenhed.

Szymon5
FEB 2019
When the person intrducing the apartment opened the door there was a very bad smell. Ahe said its surprising and to open the windows etc. But the very bad smell stayed. Airco on heating also smelled bad. Very bad experience
Response from the Quality Department

Dear Szymon, thank you for your comment. However, when we received you in the apartment we did not feel any bad smell in the apartment. Your bad comment as you know is because you told us that as you came to run the marathon, you was leaving the apartment at 12 o´clock, and we told you that it was not possible and you had to leave it at 11 o´clock at the latest as detailed in the conditions because that same day we had another reservation and we needed to clean and prepare the apartment so that new guests could use it from 3pm as you could also do. Regards

Weiguo8
FEB 2019
Location OK, rooms OK, but service not good enough.
Rooms are big enough, enough for family of 4people.
Not much service, they cannot print documents for the guest; they cannot call a taxi for you; coffee machine not workable; beds very hard
Response from the Quality Department

Dear Weiguo, we are sorry we could not have helped you in everything you needed during your stay. We have taken action on these problems and something like this will not happen again in the future. Our goal is always to help our guests in everything they need. On the other hand, we will check the coffee machine to fix it or replace it, because we did not know it would not work. We do not understand what exactly does not work, because it is a traditional Italian coffee maker. We are glad to at least know that the apartment has pleased you in all aspects. We hope you enjoyed your stay. Regards

Alexandra7.5
JAN 2019
Very shabby accommodation. In the photos the apartment looks very nice, but in reality it is old and in bad conditions, especially the bathrooms, the bathtubs are in very poor condition. It is the third year that we stayed in Seville with Gentlehomes and the two previous ones were very successful. This year we were advised by company and they recommended this apartment for our stay, and so far this has been our worst experience with Genteelhome. It is not acceptable that such a professional company offers apartments in so bad conditions.

It is important to mention that the location was great and the staff was very attentive and helpful as always.

Olatz8
JAN 2019
La ubicación y la terraza.

Camila8.5
DEC 2018
Estancia cómoda. Las camas cómodas. La decoración.
Los baños necesitan una reforma.

Knut8
NOV 2018
Lelligheten var bra, men kloakklukten drog ned inntrykket.
Veldig sentral beliggenhet i forhold til severdigheter og restauranter. Forholdsvis rolig gate, noe trafikk, men hørte lite til støyen. Godt utstyrt leilighet, med alt det nødvendige utstyret vi trengte,
Var en kloakklukt i leilighet, noe som var til sjenanse, Utleier skyldte på at det hadde regnet mye i forveien! Adgangen til uteplassen på taket var avlåst, noe som gjorde at vi ikke fikk bruke den (skyldte også her på at det hadde regnet noen dager i forveien.

Dvir10
OCT 2018
The apartment´s location was excellent, very close to the cathedral. It was roomy and comfortable. It was equipped with books and card games - always a nice touch.

Rob7.5
SEP 2018
De ligging is goed. Dicht bij de kathedraal etc. alles bijna op loopafstand. Meubilair en bedden waren prima in orde. Weinig geluidsoverlast. De ruimten waren goed schoon.
De accommodatie is wat verouderd en verlichting defect (schemerlampen). Dakterras op een hogere verdieping zwaar verouderd.Hierdoor gen gebruik van gemaakt. Trapverlichtingschakelaars zijn onverlicht en in het donker niet te vinden. Levensgevaarlijk.

ZN7.3
AUG 2018
Great location! The hot water was very finicky. Barely got a good shower!
Response from the Quality Department

Dear Zafreen, thank you very much for your comment. We are glad to know that you have enjoyed the wonderful location of the apartment. We are sorry to read that they had problems with the shower, but our incident department did not receive any notice of this during your stay. If we had known, we could have acted immediately and send a technician to solve it. After your check out it has been verified and solved so that the shower has more water current. Regards

Lei Wang10
JUL 2018
值得体验的公寓!
员工服务态度好,房间干净,用具齐全,位置到周边景点便利
临街房间噪音大

Monique9.5
NOV 2017
Très bel appartement correspondant aux photos et très bien place pour les visites
On retiens l adresse et on´la revommande
Le plus la terrasse avec vue

Roberta Sangster10
OCT 2017
Great apartment in a perfect location!

florence9.3
MAY 2017
appartement trés agréable et trés bien situé.

Robin Bailey9.8
FEB 2017
Apartment Antonia Diaz is a great apartment centrally located and close to the Cathedral and some great restaurants. Street noise in the front bedroom is an issue however we found the same in the apartment we had in Barcelona and therefore it is just part of city living. The heating and hot water were a bit of a mystery but seemed to work ok most of the time. The wi-fi was excellent. We really enjoyed sitting out on the roof terrace. The staff were really helpful. One really nice touch was that essentials like toilet paper, kitchen towel, salt pepper, coffee filters, oil, a few dishwasher tabs and washing machine powder were left for your use and you did not have to buy a box leaving a load behind wasted as we have elsewhere which we really appreciated. The flat was spotlessly clean when we arrived.

Ryan10
DEC 2016
We found the Apartment to be just what was advertised. The location was perfect.

ann cross9.5
OCT 2016
We enjoyed our stay at this apartment. Well equipped, close to attractions, friendly driver, undated appliances.

Sonja Lunderskov10
SEP 2016
Lovely apartment, very tastefull decorated. Lots of light.

pascale9.5
AUG 2016
SUPER EMPLACEMENT POUR VISITER SEVILLE À PIEDS. TRES BON ACCUEIL AVEC EN PRIME UNE BOUTEILLE DE VIN GENTILLEMENT OFFERTE. APPARTEMENT SPACIEUX ET TRÈS CONFORTABLE.

David Harvey9.8
JUN 2016
We rented this apartment as a couple and it more than met all our expectations and needs. Light and airy, plenty of room, very clean and great beds, extremely well situated. The Genteel staff were also delightful and extremely quick resolving our queries.
We will certainly look to use Genteel apartments again.

David Harvey9.8
MAY 2016
We rented this apartment as a couple and it more than met all our expectations and needs. Light and airy, plenty of room, very clean and great beds, extremely well situated. The Genteel staff were also delightful and extremely quick resolving our queries.
We will certainly look to use Genteel apartments again.

LOURDES9.3
DEC 2015
Super céntrico. Bien cuidado. Decorado con gusto.
hemos estado cómodos.

Peter K10
NOV 2015
Great place in a very good location. We would return any time!

Apartment:
Very bright, very clean, very nice view from the roof terrace. Real beds (no cheap cots). All appliances and installations worked well, we felt very comfortable and had absolutely no reason to complain.

Location:
Calle Anonio Diaz is located very centrally, with many bars and restaurants around.
The apartment is perfect for exploring the city on your own. Cathedral, Giralda and Palace are literylly down the street. Most other sights are also in walking distance, including Encarnacion/Parasol and Santa Cruz behind the Cathedral (see terrace photo), but also Triana market across the river. Also, the tram and buses are nearby (and very reasonably priced) if you don´t want to walk to Plaza de Espana.

Company:
We had a very friendly mail contact and received a warm and punctual welcome, everything seemed well organized.

Cons:
We (a group of four adults) loved both the apartment and the location.
If anything, I could point out two general things:
(1) The nearest supermarkets (Spar and MAS) are a few minutes away (might be irrelevant for most visitors). Drinks for the apartment can be bought in a small store right around the corner.
(2) One bedroom faces the front. During the week, the street bustle calms down after midnight. On weekends, don´t expect any street in the center to be calm at night, at least if you sleep with an open window.
However, the two bedrooms facing the lightwell were perfectly quiet at any time.

Maria de la cruz8
MAY 2015
Apartamento estupendo ,limpio ,camas comodas y muy centrico

Tina10
MAY 2015
Lovely apartment in a great location. Walking distance to loads of great sites. Clean and modern. The kitchen was a bit basic but we were probably unusual in wanting to do much cooking with so many great restaurants around!

Hugues8
MAY 2015
Très agréable séjour. Appartement propre et fonctionnel.
Belle prestation et confortable.
Séjour en famille à 6 personnes.

Juste pour dire ou conseiller au loueur : Des modes d´emplois , climatisation, poubelles et commerces proches.

Sinon je recommande c´était parfait.

Raquel10
MAY 2015
Todo estupendo, ninguna pega, súper céntrico.
Volveré.

Alexandra ospina10
JAN 2015
Nos gustó mucho el apartamento. La ubicación es excelente así como la decoración y equipamiento del mismo.

Eloisa10
NOV 2014
I had the real pleasure of staying in this apartment for approximately 2 months during the summer 2014 – and I’ve been raving about it since I arrived there. The apartment was newly painted and furnished and incredibly clean and well appointed. It is located in a quiet residential building with very few untis. All the amenities were in working order, including the air conditioner clothes washer, and internet. If I needed anything (even something as minor as a corkscrew for my red wine), the realtor, Ignacio, was there immediately.

The apartment is centrally located, within waling distance of the Cathedral, shopping district, Triana, the river, and the tram, and only a few steps from the bullring. You have views of the city from the upper floor private terrace, and the Cathedral is particularly spectacular when lit. The staff at the delicious neighborhood restaurants were very friendly.

I stayed alone for the first month and felt very safe and comfortable. Overall, it felt like a home away from home. It surpassed my expectations! I’m looking forward to staying there again next summer.

Paola10
NOV 2014
Siamo stati nell´appartamento Antonia Diaz per due settimane a settembre. L´appartamento è esattamente come si vede dalle foto. Luminoso, centrale, spazioso, arredato benissimo e con gusto, dotato di tutti i comfort e tutti gli accessori necessari. Non manca assolutamente nulla.
La posizione centralissima poi aumenta ancora di più il giudizio favorevole sull´appartamento. E inoltre ha una terrazza (esterna all´appartamento) con una vista bellissima sulla Cattedrale.
Ci torneremo sicuramente!

Juliet10
SEP 2014
A wonderful apartment for a stay in Seville. Good location with easy access to main sites. Beautifully furnished and well equipped. We felt the terrace was a bit disappointing by proximity to building work next door - would expect this is a temporary issue.

Brigitte10
AUG 2014
Je n´ai que des louanges à faire à l´ensemble de l´équipe de l´agence pour la qualité de l´accueil et de la prise en charge et sa réactivité à toute question de notre part.
Concernant l´appartement, tout était simplement parfait.
Un lieu spacieux et très élégant avec une terrasse où il fait bon prendre le petit déjeuner et le diner face à la Cathédrale et la Giralda illuminées.
L´appartement est idéalement situé au cœur de ville, jouxtant l´arène mais également à quelques pas de la Cathédrale de l´Alcazar et des rues commerçantes.
Le petit plus: possibilité d´un abonnement en parking surveillé pour environ 6 €/jour.
Je reviendrai en toute certitude vers ce lieu lors d´un prochain voyage.
Encore merci à l´agence qui nous a permis de passer un merveilleux séjour.

Marta C.10
JUL 2014
EL apartamento Antonia Díaz cumplió con todas nuestras expectativas no solo por su gran ubicación en el centro de todo, solo a minutos de los lugares más importantes de Sevilla, sino también por los Excelentes restaurantes, caferías, almacenes etc. a solo pasos del lugar.
El apartamento como tal, absolutamente NUEVO, perfectamente bien equipado. Un aire acondicionado fabuloso para calmar las temperaturas extremas del verano, las habitaciones perfectamente dotadas, cocina completa, dos baños muy amplios, algo raro de encontrar en Europa, excelente servicio de internet, lavadora de ropa y sin dejar de mencionar el trato fabuloso de los miembros de Geentel homes para todas nuestras preguntas . Sin duda, fue el mejor apartamento que nos hemos quedado en toda Andalusia.
Gracias a Ignacio y Remedios por siempre estar ahí para ayudarnos. Nuestras vacaciones no pudieron ser más agradables sin vuestra ayuda.

Joel F. Dixon10
JUL 2014
We had a perfect stay here. All is completely new, quality furnishment, the beds are really comfortable,... Undoubtedly one of the best apartment we´ve been to. Thank you very much to the Genteel team for their constant attention and quick resolution with the keys issue. We hope to return to Seville very soon and of course we´ll get back to this apartment!

John M.10
JUN 2014
One thing I´d highlight of this apartment is that everything was taken care to the finest detail and perfectly clean, something really welcome. The terrace is also great and the neighbourhood has lots of magnificent restaurants and it´s very centrical, in less than five minutes on foot I could arrive to The very same Cathedral!