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Penthouse
Castilla Terrace

Séville · Triana

9,2 (71 évaluations)


1-2
Voyageurs

1
Chambre

1
Salle de Bain

64 m2
Surface

À propos du logement

C’est un petit mais magnifique appartement situé dans l’un des endroits les plus pittoresques et charmants de la ville, Rue Castilla, sur le bord du fleuve Guadalquivir et au cœur du quartier de Triana.

L’appartement a un format studio. Il a le salon avec canapé et TV dans le même espace où se trouve le lit doublé (1,40 x 2,00). Indépendamment, il y a la cuisine, petite mais très bien équipée. D’autre part, il y a la salle de bain, simple mais confortable et pratique.

Le meilleur de l’appartement est la spectaculaire terrasse qui est privée. Il est meublé avec des meubles de jardin, parfaits et très confortables pour profiter du climat et du soleil tout au long de la journée. D’autre part les vues sont tout simplement spectaculaires. C’est l’endroit idéal pour passer des heures à se détendre sur la terrasse, à admirer la vue, à lire, à bronzer ou à profiter d’un dîner ou d’un déjeuner spectaculaire avec une vue incroyable sur la ville.

Le quartier de l’appartement est l’un des plus recherchés de la ville, et surtout la rue Castilla est unique car elle se trouve juste sur le bord du fleuve, à proximité de tout. Dans les environs de l’appartement, il y a de nombreux supermarchés, pharmacies, un
marché alimentaire et des produits locaux frais, et un grand nombre de bars et de restaurants où vous pourrez profiter de la meilleure gastronomie de la ville.

Climatisation Split
Chauffage Split
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage 3e Étage
Ascenseur Disponible
WiFi Gratuite
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/07935


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,2 (71 Évaluations)

Emplacement
9,7
Qualite
8,5
Nettoyage
9,5
Personnel
9,2
Équipements
9
Recommandable
9,2

Votre avis nous intéresse


Avis de nos clients

Vien Ismail9
MARS 2024
Évaluation sans commentaire.

Ole Rømer Hansen9
FÉVR. 2024
Dejlig central og rolig beliggenhed i et spændende kvarter, med gå afstand til langt de fleste seværdigheder.
Réponse du service qualité

Dear Ole,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

ANDRES MATEU10
JANV. 2024
Évaluation sans commentaire.

Rachel Georgiades9
JANV. 2024
Great little apartment in the quiet but vibrant neighbourhood of Triana. The apartment was clean and comfortable with all the basic bits you need (huge kudos for leaving decent ground coffee and a cafetiere - we didn´t actually use it because we went out for breakfast every morning but it was so nice to know we could have a decent coffee if we wanted one). The apartment was quiet at night and the only noises we woke to in the morning were the birds and the distant calls from the coaches of rowers on the river. The balcony was wonderful although the weather wasn´t great so we didn´t use it much. Staff were all friendly and helpful.
The only thing I didn´t like was the feather pillows, I came home with a crick in my neck after a few nights on those but that´s just personal preference and literally the only thing I could think of.
Réponse du service qualité

Dear Rachel,
Thank you for taking the time to share your detailed and thoughtful review of your recent stay in our apartment in the vibrant neighborhood of Triana. We are pleased to hear that you enjoyed the cleanliness and comfort of the space, as well as the quiet and serene ambiance of the area. Your positive comments about the balcony, the friendly staff, and the provision of coffee are greatly appreciated.

We understand that preferences for pillows can be highly personal, and we regret to learn that the feather pillows did not meet your comfort expectations. Your feedback is important to us, and we will certainly take this into consideration as we strive to enhance the overall guest experience. In the future, please do not hesitate to inform us during your stay, and we will make every effort to provide alternative pillow options to better suit your preference.

We are grateful for your stay and hope to have the pleasure of hosting you again in the future. If there are any specific preferences or requirements you´d like us to note for your next visit, please feel free to communicate them in advance.

Warm regards,
Quality Department

Günther Karck7
DÉC. 2023
Schöne Lage guter Standart der Wohnung, empfehlenswert
Fahrstuhl und die Super Lage mit toller Terrasse. Nun war es kühl über Weihnachten. aber in der Sonne konnte man auch Mittags schön sitzen. Im Sommer sicher ein Highlight
Das Wohnungstürschloss sollte einmal gängig gemacht werden . Das hakt ständig
Réponse du service qualité

Dear Günther,
Thank you for sharing your positive experience with us! We´re delighted to hear that you enjoyed the nice location, the apartment´s good standard, and the recommendation. It´s wonderful to know that you found the elevator and the terrace, especially during Christmas, to be highlights of your stay.

We appreciate your feedback regarding the apartment door lock. Our sincere apologies for any inconvenience caused. Your comment is valuable, and we will promptly address this issue to ensure a smoother experience for our future guests.

We hope you had a fantastic time over the Christmas season and that you consider staying with us again in the future.
Kind regards,
Quality Department

Elena Bautista Cabello10
DÉC. 2023
Todo
Réponse du service qualité

Estimada Elena,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad

Sarah Brown9
OCT. 2023
The location is amazing. Beautiful views out over the river and of Seville. There are lots of tapas bars and restaurants very close by. We had a wonderful stay. The terrace and outside space was incredible and the studio apartment itself plenty big enough and comfortable for the two of us.
The internet was very slow. I used my roaming 4g on my phone instead. We were there for 5 nights and we only had one set of towels, an extra couple of bath towels would have been nice.
Réponse du service qualité

Dear Sarah,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.

Regarding the internet connection,we apologize for the atypical nature of the connection that was provided in our flats. We recognize the significant importance of a reliable Wi-Fi signal for our guests, and we deeply regret any inconvenience caused by the situation. Rest assured, we will thoroughly examine the connectivity issue to ensure it meets our usual standards, and we will promptly implement a solution to rectify any deficiencies.

Your feedback is instrumental in helping us improve our service. We appreciate your understanding and look forward to the opportunity to make your next stay more enjoyable.
Kind regards,
Quality Department

Barbara Mason10
OCT. 2023
We really enjoyed the terrace. It was entertaining watching the boats, the rowers, and the kayakers go by. It was a very quiet building and neighbourhood yet just a short walk into the old city of Sevilla.
Réponse du service qualité

Dear Barbara,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Eleonore De Laet9
SEPT. 2023
Het is altijd heerlijk om in deze studio te verblijven (het was de tweede keer).
Geweldig terras en mooie kamer, alles hygiënisch en aangenaam.
Het bed is nogal klein en de matras ligt op planken, wat het bed te hard maakt. Een iets groter bed en, vooral een met vering, zou een heel goede investering zijn. Het ware ook goed om de plank die de kleerkast halveert, weg te nemen, want nu is het onmogelijk om er kleedjes in op te hangen.
Réponse du service qualité

Dear Eleonore,
We sincerely appreciate you taking the time to provide feedback on your recent stay in our apartment. Your comments are valuable to us, and we´re pleased to hear that you enjoyed our great terrace and the overall cleanliness and comfort of the room.

We apologize for any inconvenience you experienced with the bed. Your feedback regarding the size and mattress is duly noted. It´s important for us to ensure our guests have a comfortable night´s sleep, and we will review and, if necessary, replace the mattress to offer a better sleep experience.

Additionally, we appreciate your suggestion to remove the shelf that divides the wardrobe. This is a practical observation, and we will assess the feasibility of making this adjustment to improve the storage space for our guests.

We genuinely wish you had informed us of these issues during your stay as we would have taken immediate action to address them and enhance your overall experience. Your comfort is our priority, and your input helps us continually improve our accommodations.

Thank you once again for choosing our apartment, and we look forward to the opportunity to host you again in the future, offering an even more enjoyable stay.

Warm regards,

Quality Department

Helen Eklund10
SEPT. 2023
Nice apartment with a fantastic view in Triana a really nice area close to everything.
Réponse du service qualité

Dear Helen,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards,

Quality Department

Carl Primeau10
AOÛT 2023
Très belle terrasse, réponse rapide et proactive du propriétaire. Très beau séjour, idéal pour deux personnes.
Réponse du service qualité

Dear Carl,
Thank you for staying at Castilla Terrace. We´re delighted to hear that you enjoyed your time with us. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional experiences for our guests. We look forward to the possibility of hosting you again in the future.
Kind regards,

Quality Department

Serena Calcagnolo9
AOÛT 2023
Évaluation sans commentaire.

Inmaculada Canelq Fraile10
AOÛT 2023
ESPECTACULAR!!!
Todo, la ubicación, limpieza, instalaciones, detalles en el baño (gel, Champú...) Y en la cocina (agua, café cápsulas, aceite, vinagre, sal y azúcar)
Réponse du service qualité

Querida Inmaculada,
Apreciamos enormemente tu reseña positiva y el impacto favorable que tiene en nuestro equipo. Tu satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decides emprender un nuevo viaje, sería un honor recibirte nuevamente. Tus comentarios nos inspiran a seguir brindando experiencias inolvidables. Te agradecemos compartir tu satisfacción con nosotros y por habernos elegido como tu opción de alojamiento.
Saludos cordiales.

Director de Calidad

Leonya Nasso10
JUIN 2023
We made a last minute change to our travel plans and decided to head to Sevilla. We are so glad we did. Found this amazing studio apartment in Triana that overlooks the river. We enjoyed morning coffee and late evenings on the huge terrace. The bed was extremely comfortable allowing us to have a great nights rest after long days exploring. The location is located within walking distance to many sites and restaurants. The property managers are very responsive and check in was easy
Réponse du service qualité

Dear Leonya,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Alexander Schelbert9
JUIN 2023
Schönes Apartment! Sauber! Schöne Lage am Fluß!
Réponse du service qualité

Dear Alexander,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Jose L.H. Campos
Quality Department Manager

Karl Vancorenland9
MAI 2023
Aanrader.
Zeer rustig. Super privé terras met zicht op Sevilla. Prima ontvangst en communicatie. Sanitair is OK.
Studio zonder extra kamer en dus wat klein, maar prima voor Citytrip als je het enkel bekijkt als slaapplaats maar h et dakterras maakt dat dan weer goed.
Réponse du service qualité

Dear Karl,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Jessica Fochler9
MAI 2023
Aussicht ist phänomenal
Das die Hausnummer nicht angegeben war in der Adresse und unser Taxifahrer mit der Unterkunft telefonieren musste. Dieser hat mir deswegen dann eine schlechte Bewertung hinterlassen, weil ich die Adresse nicht genauer angeben konnte
Réponse du service qualité

Dear Jessica,
First and foremost, we want to thank you for choosing our apartment and for taking the time to write a review. We are delighted to know that you enjoyed the views and convenient location. On the other hand, we regret if there has been any confusion regarding the address. This is sent in our first communication message after the reservation, but we will look into the matter to make it clearer to avoid situations like this from happening in the future.

Nevertheless, we are thrilled that you enjoyed your overall stay and we look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Vladimir Boguc8
MAI 2023
breathtaking view of seville. private terrace where you can relax, eat and sunbathe. The host was very helpful. close to streets full of cafes. close to the market and the museum of ceramics with factory shops
the doors to the bathroom and to the terrace need to be calibrated. as it blows, it knocks. Very hard to find parking space but its normal in old city :)
Réponse du service qualité

Dear Vladimir:
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Kim Simpson10
MAI 2023
The apartment was beautiful and exactly what we needed. The location is very near Puente de Triana and Torre de Sevilla. Walking to the Center is super fast and easy. Beautiful neighborhood. But TUE BEST PART is the terraza looking out over the Guadalquivir!! Breathtaking! Do not hesitate!! The best!
Réponse du service qualité

Dear Kim,
We read with great joy your review. It brings us great pleasure to know that you have enjoyed the convenient location in Triana and the amazing views of the river from the terrace. On your next trip to Seville, we will be delighted to welcome you again.

philip frey8
MAI 2023
Tolle Lage, tolle Terrasse, im Hochsommer wahrscheinlich kaum zu benutzen aufgrund der Hitze.
Réponse du service qualité

Dear Philip,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.

Jose L.H. Campos
Quality Department Manager

Emma Amos10
AVR. 2023
stunning views of river and the city. comfortable brigh clean and an oasis a few minutes walk away from the vibrant city
bright clean comfortable and quiet
couldn’t fault it
Réponse du service qualité

Dear Emma,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.

Jose L.H. Campos
Quality Department Manager

Emma Amos10
AVR. 2023
Vistas impresionantes del río y la ciudad. brigh limpio cómodo y un oasis a pocos minutos caminando de la vibrante ciudad
limpio luminoso cómodo y tranquilo
no me puedo quejar
Réponse du service qualité

Dear Emma,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Sevilla. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Manuel GOURON9
AVR. 2023
Très bon choix, à proximité du centre historique mais sans son agitation
Emplacement idéal dans le quartier de Triana, à l´ecart de l´agitation du centre mais à 20 min à pied de la cathédrale. Et le studio Castilla Terrace a une grande terrasse avec vue sur Seville et le canal : parfait pour le petit-déjeuner au soleil ou la détente au frais en soirée. Pas de nuisances de voitures car le bord du quai est piéton. Literie confortable et bon équipement (lave linge wifi etc...). Accueil avenant par l´agence
L´arrivée n´est donc pas très simple si vous ne parlez pas espagnol: L´adresse précise dans la rue n´est pas indiquée sur Booking (en fait c´est au n°40), et on vous demande d´appeler 40 minutes avant, mais on vous dit pas si quelqu´un a bien prévu d´être là à cette heure précise...et pas de réponse au SMS. Mais c´est juste un petit détail à caler. Sinon, un peu de résonance le matin dans la cour intérieure, mais c´est inhérent à un immeuble résidentiel (certains voisins se lèvent plus tôt pour aller travailler, etc...)
Réponse du service qualité

Dear Manuel,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Seville. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We lament if you felt there were some confusion for the check-in -our multilingual team makes their best to make this process easy. Please accept our apologies if this was not your case. We hope to have the honour of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Caroline Dunleavy10
AVR. 2023
Évaluation sans commentaire.

Casanova Alvarez Romel10
AVR. 2023
Évaluation sans commentaire.

Demey Frans7
MARS 2023
mooie locatie en zeer mooi uitzicht op de stad vanop het terras.
Prachtig terras, super mooi zicht op de stad, niet ver van het centrum en super vriendelijke ontvangst door een hostesse die de sleutel kwam brengen;, Wasmachine was wel handig en super grote koelkast.
Duidelijke tekenen van slijtage, salontafel wiebelt, alle kasten Ikea rommel, bij een schuiflade van een kastje in de badkamer zat het front paneel helemaal los, alle schuifdeuren naar terras en ook deze van de douche zijn stroef.
Réponse du service qualité

Dear Demey,
Thank you for choosing our apartment in Seville and for this review. We are happy that you enjoyed the location and the magnificent views from the terrace.
However, it seems that some aspects of the apartment did not meet your expectations. Please accept our most sincere apologies. We wish we had known about these during your stay in order to have an opportunity to assist you and make your stay more comfortable. Nevertheless, we have taken good note of your suggestions in order to take the necessary actions.
Once again thank you for letting us know your constructives critics and feedback, we look forward to having the opportunity of serving you again very soon.

Jose L.H. Campos
Quality Department Manager

AGNES NUNGUET9
MARS 2023
Évaluation sans commentaire.

Cristiana Aguzzi10
MARS 2023
Posizione incantevole e appartamento curato
posizione eccellente, bellissima la vista dalla terrazza, appartamento curato, pulito e attrezzato (bottiglia d’acqua in frigo all’arrivo, una cialda di caffè al giorno - una in due, ma c’era anche del caffè in polvere, il necessario per pulizia e cucina, sdraio e ombrellone per sfruttare il terrazzo). Staff gentile e disponibile
I cuscini purtroppo erano davvero scomodi e forse un asciugamano in più non avrebbe guastato (ce n’era uno solo in due per il viso e due teli grandi da doccia). Mancava la possibilità di differenziare la spazzatura.
Réponse du service qualité

Dear Cristiana:
Thank you for choosing our apartment for your stay in Seville. We are delighted to read that you enjoyed the apartment, the views and the amenities provided. Moreover, we appreciate that you let us know aspects that we can improve to offer better services.
Thank you again for the review. We look forward to your next stay with us.

Jose L.H. Campos
Quality Department Manager

Anali Cariño10
MARS 2023
la vista en la terraza es magnífica 😻
Réponse du service qualité

Estimada Anali:
Muchas gracias por este maravilloso comentario después de su estancia. Nos alegra enormemente que disfrutara de las vistas del río desde la terraza privada del apartamento. Esperamos poder volver a recibirle de nuevo en un futuro próximo.

Jose L.H. Campos
Director de Calidad

Dagmar Kaste10
FÉVR. 2023
Ausgezeichnete Unterkunft in hervorragender Lage
Das Penthouse-Appartment spricht für sich, fantastischer Blick über die Stadt, Privatsphäre, gemütliche Ausstattung innen und auf der Terrasse. Die gute Ausstattung der Küche mit Extras an Reinigungsmitteln/Waschmaschinenliquid und Kaffee-Teezubehör. Das Parkhaus fußläufig 5 Minuten entfernt zum Tagespreis von 19 €, sehr hilfsbereites englischsprachiges Personal. Wir haben uns insgesamt gut aufgehoben gefühlt.
Eine zusätzliches Wollplaid für die Nutzung auf der Terrasse wäre gut.
Réponse du service qualité

Dear Dagmar,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. For your next visit, we would like to highlight that there are cushions available for the sunbeds inside of the wardrobe. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Manuel Felipe Gonzalez Rodríguez10
FÉVR. 2023
grand studio super cosy
tres Jolie chambre avec une cuisine séparée, confortable et superbe vue. très calme avec les ouvertures sur le fleuve. dans un quartier tranquille mais proche du centre pour les visites.
Réponse du service qualité

Dear Manuel,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Keene Ivor3
FÉVR. 2023
The view.
Had to wait 2 hours in the street for someone to let us in. Property was very cold and the wrong side of the river for the sun. Not luxury as in the description. Power kept tripping out all the time. Lift broke down. Could hear a constant knocking noise all the time. No dishwasher or even a drying cloth. Very disappointing.
Réponse du service qualité

Dear Ivor,
First and foremost we thank you the time you have taken out of your day to write a review about your stay.
We lament reading that some aspects of your stay were not up to our usual standards. Of those inconveniences you mention we can improve, rest assured we will have a look at them. Also we would like to take the opportunity to clarify some aspects that you have mentioned: we understand that the power cuts were uncomfortable to deal with, but these were general of the area due to some works taking place on that day, and not specific of the apartment. Moreover, our check-in team greeted you at the specified check-in time, which is 15h. Upon availability, we grant early access to our guests, but due to an earlier reservation checking-out on that same day, this was not a possibility. We are tremendously sorry that you felt cold during your stay. We wish we would have know about this in order to have the chance to bring you extra heaters.

On top of this, we apologize for everyone of the inconveniences and hope that you will give us an opportunity in the future to regain your trust in us.

Jose L.H. Campos
Quality Department Manager

Mark Verstuyft9
JANV. 2023
Évaluation sans commentaire.

Ian HARDEN9,9
JANV. 2023
The apartment is perfect for one person or a couple. On the third (top) floor, with a lift, it is light, airy and quiet. The view from the terrace is wondeerful. The Triana bridge and market are a short walk away and one can walk into the centre of the city (Cathedral and Alcázar in 12 minutes.
Réponse du service qualité

Dear Ian,
Thank you for these praising words towards our apartment and for the detailed description. Surely future guests will find it most useful.
It has been a pleaure for us to read how much you have enjoyed your stay and we look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

László Beck9
JANV. 2023
Évaluation sans commentaire.

Andrew Norris10
DÉC. 2022
Évaluation sans commentaire.

Yolimar Marquez de Pilz8,8
DÉC. 2022
Évaluation sans commentaire.

Marta Del Moral10
DÉC. 2022
La ubicación es perfecta para ir dando un paseo hasta el centro cruzando el puente de Triana. Pudimos aparcar en la calle con suerte y no tuvimos que dejar el coche en parking, porque la zona no tiene parquímetro, pero suele estar lleno.
Todo perfecto. La pena es que no pudimos disfrutar de la terraza porque llovía a mares, pero es ideal.
Réponse du service qualité

Estimada Marta:
Gracias por esta maravillosa reseña sobre nuestro apartamento. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Radi Hamudeh8
DÉC. 2022
su ubicación y sus vistas , es cómodo sin barreras , y tranquilidad.
Réponse du service qualité

Estimada Radi:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto

Jose L.H. Campos
Director de Calidad

Louis Marmen9,6
NOV. 2022
Bright accommodation with superb views
Beautiful terrace with beautiful views of the Guadalquivir. Well lit, clean and comfortable accommodation. Friendly neighborhood with all services not far from the center.
Nothing!
Réponse du service qualité

Dear Louis,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy that we were able to meet all your needs during your stay.

Jose L.H. Campos
Quality Department Manager

Maria Segura Balderas8,8
NOV. 2022
Buena ubicación y magnifica terraza
Las vistas desde la terraza son preciosas, la cama es muy cómoda y no hay nada de ruido por las noches, lo que permite descansar a pierna suelta, el apartamento está en pleno barrio de Triana - parada obligatoria si visitas Sevilla - muy cerquita del puente que lleva al casco antiguo de la ciudad (unos 20 min andando) . Al llegar vimos que nos habían dejado capsulas de café y una botella de agua en la nevera, es un detalle, ¡gracias! Hay secador y calefactor en el baño.
Por poner algún pero, las sillas de la terraza son bastante incomodas, el gel de ducha y el champú tienen una fragancia muy masculina y el armario no permite colgar vestidos, es muy corto.
Réponse du service qualité

Estimada María:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.

Jose L.H. Campos
Director de Calidad

susana antona8,8
OCT. 2022
La terraza con vistas espectaculares. La cama súper cómoda. Bien equipado. Decorado con muy buen gusto. El detalle del café, infusiones y agua.
La espera de algo más de media hora en la calle para hacer el checkin en el apartamento.
Réponse du service qualité

Estimada Susana:
Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos.
Hemos tomado nota de sus observaciones relacionadas con el servicio que recibió en el check in y nos disculpamos por la espera excepcional que experimentó a su llegada, haremos todo lo posible para mejorar en este aspecto nuestros servicios. Queremos hacerle llegar nuestras más sinceras disculpas por si ello hubiera podido causar algún inconveniente.
Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Irantzu arana barandiaran10
OCT. 2022
El piso encantador,un 10 en todo
Réponse du service qualité

Estimada Irantzu:
Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos para su visita a Sevilla. Esperamos poder darle la bienvenida de nuevo muy pronto.

Jose L.H. Campos
Director de Calidad

Michael Gilles9,6
OCT. 2022
Évaluation sans commentaire.

Manuel Riera Delcros9,6
OCT. 2022
La vista , la tranquilidad y una decoración minimalista
Réponse du service qualité

Estimado Manuel:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Esperamos nos dé la oportunidad de volver a recibirle pronto.

Jose L.H. Campos
Quality Department Manager

ALEXis Notman9,6
OCT. 2022
Évaluation sans commentaire.

Steven Fairclough9,6
OCT. 2022
Évaluation sans commentaire.

Florin Pavel9,2
SEPT. 2022
good communication with the host. very good location
Réponse du service qualité

Dear Florin,
We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Casas7,9
SEPT. 2022
Apartamento precioso !
La ubicación y las vistas .La cama muy cómoda. La persona que nos recibió encantadora.
No me gustó que en el apartamento que es una monada faltase una cafetera de las buenas y una tostadora.
Réponse du service qualité

Le damos las gracias por compartir su opinión sobre su estancia con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos y esperamos su próxima visita.

Aija T.
Departamento de Calidad

Nathalie9,2
SEPT. 2022
Localização excelente e vista maravillosa !! Sevilla e Triana me encanta !!
Optimo estudio com amplo terraço en ultimo piso de um edifício residencial e tranquilo. Excelente localização com vista extraordinaria sobre o Rio Guadalquivir, Ponte de Triana e centro de Sevilla. Proximo de tudo, esplanadas,restaurantes, mercado de Triana a 5 minutos à pé. Centro de Sevilla à 15 minutos. Estacionamento gratuito na Rua. Recommendo !! Supero as expectativas !
O terraço necessita de alguma manutenção. Ausência de Oferta de Boas-Vindas. Informei de que ira ser o meu Aniversario durante à estadia e não houve nenhuma atenção nasse sentido.
Réponse du service qualité

Dear Nathalie, thank you very much for staying with us and taking the time to review your stay. We are glad to know that you had a great stay in our prime location, and the views was a highlight of your stay. We also appreciate your constructive comments as they help us to understand how we can succeed in exceeding your expectations.
We hope to see you on future trips to Seville.

Aija T.
Quality Department

Robert8,3
SEPT. 2022
Mooi appartement met een mooi uitzicht.
Een prachtig appartement met een prachtig uitzicht. Van alle gemakken voorzien. Redelijk dichtbij het centrum op 20 min lopen. De host had alles goed uitgelegd en had ook nog tips voor restaurants.
De douche is krap en dus is het lastig douchen. Verder was het prima!
Réponse du service qualité

Dear Robert, thank you very much for your kind review about your stay in our apartment. We are glad to know that our location and views were highlights of your stay and you had a memorable stay. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Kev Ta10
SEPT. 2022
Emplacement de 1er choix, vue imprenable sur le guadalquivir de la terrasse qui par ailleurs est gigantesque. Les places de parkings sont gratuites dans la rue ! ce qui est 1 vrais plus en Espagne. Vous pouvez visiter la ville à pied (ou en trottinettes) de l´appartement vous serais à 15, 20 minutes de la grande cathédrale. allez y en amoureux, c´est juste un petit paradis.
Réponse du service qualité

Dear Kev, thank you very much for making us your choice accommodation and for sharing your personal experience. We are glad to know you had a pleasant stay in our prime location, and we look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Enrique Martin9,6
AOÛT 2022
La ubicación frente al río en el barrio de Triana, es excelente. A un paso de gran parte de los atractivos turísticos de la ciudad, en una zona tranquila y concurrida. Tiene una terraza muy cómoda, desde donde se puede disfrutar del aire libre y las vistas al Guadalquivir, durante las comidas y charlas
Es muy difícil estacionar en la zona, sin recurrir a un parking. La puerta de ingreso tiene algún problema y cuesta un poco abrirla

Thomas8,8
AOÛT 2022
Évaluation sans commentaire.

Alexander Bravo9,2
AOÛT 2022
Évaluation sans commentaire.

valentin10
JUIN 2022
perfect
ideal for a couple... everything was perfect... spacious and well-appointed apartment, terrace with magnificent view, cleanliness, location, welcome and support from the agency... don´t miss it if you go to Sevillia
Réponse du service qualité

Dear Valentin, thank you for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
We hope to see you again soon.

Aija T.
Quality Department

Feriel10
JUIN 2022
Superbe studio avec vue sur le fleuve
Studio superbe, emplacement top pour visiter la ville. terrasse avec une vue incroyable. Tout était parfait !
Réponse du service qualité

Thank you for making us your choice apartment on this occasion and we are glad to know that the stay with us made such a positive vacation memories for you.
We look forward to serving you again in the near future.

Aija T.
Quality Department

jose raul7,5
MAI 2022
El ruido por la noche
Réponse du service qualité

Estimado Jose Raul, muchas gracias por evaluar su estancia con nosotros.
El apartamento está ubicado en una zona privilegiada de la ciudad, que en algún momento del día puede ser una zona bastante animada debido a la cercanía a muy buenos restaurantes locales, lugares para visitar, etc. Lamentamos si esto le ha causado algún inconveniente durante su estancia.
Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

Aija T.
Departamento de Calidad

Eleonore9,6
AVR. 2022
Uitstekend !
Prachtig terras met zicht over rivier, privacy, mooie kamer, praktisch ingericht (veel opbergruimte, grote en kleine vakjes ook in badkamer, rustig, goede wifi.
Kleerkast verticaal in twee gedeeld, dus lastig om kleedjes op te bergen. Douchecel nogal klein, maar dit kan niet anders wegens beschikbare ruimte.
Réponse du service qualité

Dear Eleonore, thank you very much for choosing our apartment for your stay and for your kind feedback. We really appreciate the highlights of your stay, as theu help us to understand how our guests enjoy their stay with us.
We hope we will see you on your future trips to Seville.

Aija T.
Quality Department

Micaela9,2
AVR. 2022
Herrliche Tage in Sevilla - wir kommen gerne wieder.
Die Lage ist perfekt: etwas außerhalb des Zentrums, aber sehr lebendig, mit netten Kneipen und Restaurants. Schöne Aussicht auf den Fluss und die Stadt
Die Klimaanlage der Nachbarn ist - wenn sie an ist - stark hörbar. Da sie aber nur selten lief, war das letztlich nicht wirklich störend.
Réponse du service qualité

Dear Micaela, thank you very much for your review.
We are glad to know that you enjoyed our unbeatable location in the heart of Seville, and we hope to have the opportunity to assist you in near future again.

Aija T.
Quality Department

An7,9
MARS 2022
Évaluation sans commentaire.

marc8,3
MARS 2022
Idéal pour découvrir Seville
Studio parfait pour découvrir Seville. Tout est accessible à pied en 15-30mn, avec juste un pont à traverser. Appartement conforme au descriptif et au photo, rénovation relativement récente.
De petits détails mais allons y quand même : - Compteur électrique pas assez puissant : quand on fait fonctionner le chauffage d’appoint (et oui il faisait frais mi mars), le grille pain et la bouilloire par exemple, les plombs sautent. - Les clés sont des doubles mal finies, et nous avons eu à chaque fois des difficultés pour rentrer dans l’appartement.
Réponse du service qualité

Dear Marc, we appreciate the time you took to leave us your comments regarding your stay with us.
Thank you very much for your highlights on the excellent location and installations of the apartment, and for pointing out what we still can improve of our services.

Thank you for making us your choice apartment, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija Teilane
Quality Department

Andrea10
FÉVR. 2022
Best location and great value
I felt like I stayed at the best location in the entire city. Triana is an excellent neighborhood that is centrally located so you can walk to all the attractions. The Triana market is minutes away but the area I quiet and scenic. The apartment is essentially a penthouse with a large deck over looking the river. I loved watching people row and paddle by and the bridges light up at night. other things I liked is how clean the apartment was and had every amenity I could need. The woman who oriented me to the apartment was super nice, informative, flexible, and friendly.
Réponse du service qualité

Thank you very much for sharing this great review of your stay with us.

We are glad to hear that our superior location was a highlight of your stay, in addition to the cleanliness and comfort of teh apartment. Also we appreciate your kind words regarding our staff.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Anja9,6
FÉVR. 2022
Perfekt lejlighed, centralt beliggende og stadig i roligt område. God service fra værten, som også hjalp med diverse anb
centralt beliggende med helt perfekt og stor terrasse lige ude til floden.
der manglede intet.
Réponse du service qualité

Thank you very much for your positive feedback regarding your stay in our apartment. We are glad to read that we were able to match your holiday expectations.

We look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

Joana10
JANV. 2022
Évaluation sans commentaire.

Myriam10
JANV. 2022
La terraza
Réponse du service qualité

Muchas gracias por sus comentarios. Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos para su estancia en Sevilla y esperamos poder darle la bienvenida de nuevo muy pronto. Aija Teilane Departamento de Calidad

Raquel10
DÉC. 2021
Évaluation sans commentaire.

Daniela8,8
DÉC. 2021
Évaluation sans commentaire.

Timothy8
OCT. 2021
Great view. The apartment has a foul smell and the pillows smell quite bad.
Réponse du service qualité

Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay.

We are sincerely sorry to read your dissatisfaction with the conditions of the pillows. We are fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable. For a future ocasion please do not hesitate to contact our team to point out any service imperfection in order to assit you and correct any situation that is not in accordance with our established standards.

Thank you again for your visit and constructuve critics, we are eager to regain your confidence during another occasion if you gave us that chance.

Enrique10
OCT. 2021
La terraza era impresionante, la limpieza , comodidad, ubicación….

Andrew Hilton10
SEPT. 2021
Perfect location, unbeatable terrace. An absolutely amazing place for a couple to stay and experience Seville. Thankyou so much!
Réponse du service qualité

Dear Andrew
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Regards