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Appartement
Murillo

Séville · La Encarnación

9,4 (100 évaluations)


1-4
Voyageurs

1
Chambre

1
Salle de Bain

52 m2
Surface

À propos du logement

Cet appartement confortable et lumineux, est situé dans la rue Murillo, l’une des rues les plus centrales de la ville, alors il n’est pas neccesaire de vous inquiéter pour les transports pendant votre séjour, car tout se trouve à distance de marche de l’appartement.

Il se compose d’un salon moderne avec un canapé-lit de 1,35 * 1,90 m et d’un coin repas, d’une cuisine ouverte sur le séjour avec tout le nécessaire por cuisiner, d’une chambre avec un lit double de 1,50 * 1,90 cm et d’un dressing, ainsi que d’une salle de bains. En outre, il dispose d’un joli balcon équipé d’une table et de chaises pour profiter de la vue sur la Plaza de la Magdalena.

Et le meilleur de tous est qu’en plus du confort offert par l’appartement, il est entouré des principales rues commerçantes de la ville, de nombreux bars à tapas et restaurants où vous pourrez profiter du meilleur de la gastronomie sévillane, et à quelques minutes à pied du les principales attractions touristiques de la ville telles que la cathédrale, la Giralda ou les Reales Alcázares.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage 3e Étage
Ascenseur Disponible
Canapé-lit Capacité 1-2 personnes
WiFi Gratuite
Téléviseur Smart TV
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/05148


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,4 (100 Évaluations)

Emplacement
9,7
Qualite
9,1
Nettoyage
9,6
Personnel
9,2
Équipements
9,5
Recommandable
9,6

Votre avis nous intéresse


Avis de nos clients

Tracy Meeker10
FÉVR. 2024
The location is amazing, great views from the balcony and super clean.
Réponse du service qualité

Dear Tracy,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Rosileia Given10
FÉVR. 2024
Évaluation sans commentaire.

luisa greco10
JANV. 2024
Fantastico!!!⁷
La posizione della casa con tutte le attrazioni vicino
Niente tutto perfetto
Réponse du service qualité

Dear Luisa,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department

ALFIYA SAGIDULLINA8
DÉC. 2023
Nice apartment in the center of Seville
The apartment was very nice, perfect location in the center of the city. The place has all necessary amenities. There are plenty of restaurants nearby, the main tourist attractions are within 20 min walk. There is a large grocery store in the adjacent building.
It was a bit difficult to find the apartment at first, because the GPS coordinates led us to another building, and there was no actual address at the booking page.
Réponse du service qualité

Dear Alfiya,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.

We are deeply sorry for the problems you had in finding the flat. In our confirmation email after booking we gave you detailed instructions on how to get to the flat. We are sorry if there was any misunderstanding and hope to have the opportunity to host you again in the future.
Best regards,
Quality Department

Doris Baur10
DÉC. 2023
Zentral und schön
Wohnungsübergabe mit What’s App Problemlos, Zentrale Lage, 1 -2 Minuten zu Fuss, Supermarkt, Bäckerei, Restaurant. Fußgängerzone - Wohnung ist ruhig und gut eingerichtet. Es hat alles was es braucht. Genügend und große flauschige Badetücher. Es sind die Kleinigkeiten wie Wc-Papier, Geschirrspülertaps ect. die einen guten Start ermöglichen .
Réponse du service qualité

Dear Doris,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Patricia Chivite Fernandez9
DÉC. 2023
Évaluation sans commentaire.

Sandy Phillips10
NOV. 2023
Cute apartment, perfect size for two people, fantastic location for all the sight-seeing we wanted to do. Quiet area yet in the middle of all the action. Would highly recommend this property.
Réponse du service qualité

Dear Sandy,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,
Quality Department

Wilbur van der Bas8
NOV. 2023
Design (luxury), balcony, view, large closet
Toilet didn´t flush very well.
Réponse du service qualité

Dear Wilbur,

Thank you for your fantastic review. We´re thrilled to hear that you enjoyed the luxurious design, balcony, expansive views, and spacious closet in our apartment.

We appreciate your feedback regarding the toilet flushing issue. Our sincere apologies for any inconvenience this may have caused. Rest assured, we´ll address this promptly to ensure a flawless experience for our guests in the future.

Thank you for choosing us, and we look forward to the pleasure of hosting you again for another fantastic stay.

Quality Department.

Danielle Wong8
NOV. 2023
Very responsive and centrally located. Washing machine was a plus.
Réponse du service qualité

Dear Danielle. We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Quality Department.

David Ferrera Martinez10
NOV. 2023
Évaluation sans commentaire.

Barbara Murphy8
OCT. 2023
Location was excellent. Daytime lively shopping and eating area. I was happy to be able to use a washing machine in the middle of my trip.
A lively area comes with a little downside. It’s lively all night! You won’t want to open windows at night because of the noise. The mattress was way too soft and I like a soft mattress. It seemed new. Maybe the kind that come in a box? Also, the bottom sheet was a flat sheet that was too small. Additionally there wasn’t a mattress pad on the bed. The bottom sheet wouldn’t stay tucked in and consequently I ended up sleeping on a bare mattress every night. Not comfortable or sanitary. That was my biggest issue with this property. It needs a mattress pad and a contour bottom sheet. essendo posta al piano terra, è molto buia.
Réponse du service qualité

Dear Barbara,

Thank you for sharing your feedback about your recent stay. We are glad to learn that found the location convenient, next the shopping and eating area. However, we appreciate your note about the lively area. We are sincerely sorry to hear about the inconvenience caused by the noise and the bedding.

We understand the importance of a good night´s sleep, and we apologize for any discomfort you experienced. Although mattress preferences may vary from person to person, we take note of your comment to make any necessary changes, and we will do our best to avoid any similar situation about the mattress pad and contour bottom sheet. On the other hand, regarding the noise, this can vary depending on the time of year or events that may occur in the city center. However, we are pleased that by closing the windows, you can avoid any external noise, ensuring a peaceful and quiet rest.

Your insights are invaluable to us, and we hope to have the opportunity to welcome you back and provide an improved stay.

Quality Department.

Luis Valenzuela10
OCT. 2023
Sevilla una ciudad auténtica
Me gustó todo en realidad además la buena comunicación con el equipo es lo mejor
No tengo nada malo que decir
Réponse du service qualité

Estimado Luis,
Muchas gracias por tomarse el tiempo para compartir sus pensamientos sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutaron su estadía y esperamos que hayan creado algunos recuerdos maravillosos durante su tiempo con nosotros. Esperamos con ansias su próxima visita.
Saludos cordiales,
Departamento de Calidad

Gabrielle Gulo10
OCT. 2023
Great location, very walkable to major sights. They also have a washer, which was crucial for our long trip. No dryer, but you can just use their drying rack, set it on the balcony, and your clothes will dry in a day in the Seville heat. Would probably stay again.
Réponse du service qualité

Dear Gabrielle,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Hugo van der Wilk10
SEPT. 2023
Geweldig
De ligging en het comfort
Niet van toepassing
Réponse du service qualité

Dear Hugo,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,

Quality Department

Fatima Azzahra Laajaibi10
AOÛT 2023
Séjour impeccable, hôte réactive, excellent emplacement, je recommande vivement.
Réponse du service qualité

Dear Fatima,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,

Quality Department

Jana Černochová10
JUIL. 2023
Évaluation sans commentaire.

John Van Der Veen10
JUIN 2023
Super locatie om Sevilla te ontdekken. Rustige buurt, in de nacht is het echt stil. Het bed en douche zijn heerlijk en je hebt verder alle gemak aanwezig in het appartement. Wasmachine, vaatwasser, koffiezetapparaat, water koker, strijkplank/strijkbout, föhn etcetera. Goede airco! Enig minpuntje is dat je bij aankomst na 21:00 uur en 24:00 uur respectievelijk €30,- en €50,- cash moet betalen… Volgend bezoek aan Sevilla boeken we absoluut weer dit appartement!
Réponse du service qualité

Dear John, We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Sally Luttrell8
MAI 2023
Location is brilliant! Everywhere is easily accessible by walking. Apartment is immaculate with a lovely view over Place Madgalena which is always interesting and lively. Really appreciated the mid stay clean, new sheets etc. There is an El Corte Ingles store with a massive basement supermarket in the square! We were not told that. So convenient. Loved eating on the balcony. The apartment is very small - about 35-40 square metres.
Réponse du service qualité

Dear Sally, your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Jose L.H. Campos
Quality Department Manager

Subha Khan9
MAI 2023
We loved the apartment, very comfortable and homey. It also allowed us to do some washing and make coffee in the morning which was a nice treat after 2 weeks of travelling.
Réponse du service qualité

Dear Subha, Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Alan Ewell9
MAI 2023
We loved the location because we could walk everywhere we wanted to go. The plaza below our terrace was lovely and interesting. We so enjoyed hanging out on the terrace after returning from a long day of sight seeing.
We would have liked to have instructions on the use of the washing machine.
Réponse du service qualité

Dear Alan, We appreciate you taking the time to write a review. We are happy to know that you enjoyed the time in our apartment. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve. We´re grateful for your comments and assure you we will address your concerns.

Jose L.H. Campos
Quality Department Manager

Linda Lin10
MAI 2023
Our property was managed by Genteel Home Apartments and it was as beautiful as the pictures. The apt was clean, comfortable, and in a very nice location. We loved looking down on Plaza Magdalena and stepping out or sitting on our balcony to enjoy the weather was also a favorite. Genteel management company was excellent. they met us and oriented us to the apt when we arrived. They refreshed our linens since we were there for 9 days. They promptly fixed our shower head when it would no longer work. But the very best thing they did was retrieve my husband´s wedding band and class ring when we accidentally left it in the apt after we checked out. We discovered it when we were at the airport. We called and they immediately went and retrieved it and let us know they had it for safe keeping til we could make arrangements to get it. We cannot thank them enough for their integrity and quick response to our needs.We highly recommend this apartment as well as this management company.
Réponse du service qualité

Dear Linda,
Thank you kindly for taking the time to share your wonderful experience at Genteel Home. We are delighted to hear that you appreciated the beautiful apartment, our dedicated service, and our response to your needs. Your satisfaction is our utmost priority. We deeply regret any inconvenience caused by the shower head and we are glad we were able to promptly fix it. We wew delighted to help retrieveing your valuables and keeping them afe until you could recover them. We look forward to welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Stephanie Lowry10
MAI 2023
perfect would return
location- convenient but not in the very heart of Seville. balcony a real bonus. good quality accommodation
Réponse du service qualité

Dear Stephanie,
On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.

Jose L.H. Campos
Quality Department Manager

Tanja Linhard8
AVR. 2023
Schöne komfortable Wohnung in einer tollen Lage!
Die Lage der Wohnung war perfekt!
Das Bad war etwas klein
Réponse du service qualité

Dear Tanja,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Jose L.H. Campos
Quality Department Manager

Clara Miller10
MARS 2023
Wonderful apartment in a fabulous location in Seville. Would highly recommend staying there and visiting Seville.
Réponse du service qualité

Dear Clara,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Magdalena Smolarska10
MARS 2023
Perfect location, very comfortable and clean apartment.
We were impressed how clean was the apartment, location of it and communication process before and during the stay.l including early check in .
Réponse du service qualité

Dear Magdalena,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Joyce O´Goan10
MARS 2023
Great place to stay. Walking distance to all the major attractions and lots of restaurants, bars close by. You really couldn´t have a better location. Apartment was clean and well equipped. Never used kitchen as there was too many options for food out! Small balcony gets sun in morning but not in the evening, was lovely to have breakfast there. Bed was comfy and didn´t hear any noise at night. Communication and all contact was superb.
Réponse du service qualité

Dear Joyce,
Thank you for this detailed review of the apartment after your stay. It is a great joy for us to know that you have enjoyed every aspect of your stay.

Jose L.H. Campos
Quality Department Manager

Rauno Naukkarinen10
MARS 2023
asunto on loistavalla sijainnilla ajatellen turistikohteita.Asunto vastaa täysin kuvausta .
Réponse du service qualité

Dear Rauno,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Jose L.H. Campos
Quality Department Manager

Saad Achir8
FÉVR. 2023
l’emplacement est idéal pour visiter Séville p
chekin tardif entre 21h00 et minuit c’est 30 euros et après minuit c’est 50euros .. Alors s’il on arrive à exactement 00h02, il fallait payer 50 euros quand même!! c’était pas gentil
Réponse du service qualité

Dear Saad,
Thank you for staying with us for your visit to Seville and for taking the time to write a review. We lament if the late check-in fees have caused you discomfort.The information about these are available on the advertisement prior to making the reservation.
Again thank you for chossing us and for taking the time to rate us. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Silvia Peneva10
FÉVR. 2023
Teresa’s flat was immaculate and right at the heart of Seville. You have everything you need for a short stay in the flat and all the amenities and local attractions within minutes as soon as you step out! Absolutely wonderful experience and host. Communication was great throughout as well and the host was exceptionally helpful and forthcoming with information. We would definitely stay here again during our next trip to Seville.
Réponse du service qualité

Dear Silvia,
We read with great joy the kind words you have written towards our apartment and staff. It is our pleasure to know that you had a wonderful stay and that you could enjoy the city from the unbeatable location.
Thank you again, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Elodie Vouillon10
FÉVR. 2023
Agence réactive aux demandes
Réponse du service qualité

Dear Elodie,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Marcin Czernecki10
JANV. 2023
Great place!
Réponse du service qualité

Dear Marcin,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

michele orsogna9
JANV. 2023
appartamento perfetto per 2 persone, materasso e pulizia super !! bagno nuovissimo ..super !!
Réponse du service qualité

Dear Michele,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Adrian Fertu10
DÉC. 2022
Warm apartment for a family with 2 children (3 and 5 yrs old), in the city center close to all main objectives within walking distance (5-10 min to the cathedral and the Alcazar Palace), with a lot of restaurants close by.
Réponse du service qualité

Dear Adrian,
We could not be happier that you enjoyed our apartment and the city. Thank you for reviewing us.

Jose L.H. Campos
Quality Department Manager

Xin Liu10
DÉC. 2022
Évaluation sans commentaire.

MARIA URTEAGA9
DÉC. 2022
Évaluation sans commentaire.

Natalia Liebnitz10
DÉC. 2022
Fantastic location with an amazing balcony that overlooks the plaza. Will definitely return!
Réponse du service qualité

Dear Natalia,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

BJORN DE SMET10
NOV. 2022
Beautiful appartment with sunny terrace for breakfast Very central located between transport to airport, sightseeing locations and restaurants.
Nothing
Réponse du service qualité

Dear Bjorn,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Sevilla. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Mathew Blanch8,3
OCT. 2022
Plusses are great location and close to key attractions with excellent bars and restaurants including recommendations. Apartment is clean and tidy with everything you need in a quiet area. Good AC and washing machine. A couple of things that needed attention were done within a day so very responsive by the host’s managing agent. Things to be aware of are either in the fine print or covered in other reviews including penalties for arrival after 9pm, we had train problems and arrived at 10pm with a cost of €30, it’s a double bed in a very small bedroom, we’re a small couple and found it very cosy. Despite two lights in the bathroom the shower is very poorly lit and very different to the website photo. Whilst the apartment is neat and tidy the balcony needs painting and the floor tiles need to be fixed, the staircase lighting does go off or does not work and leaves you in the dark and is generally shabby which gives a poor first impression. Opportunity for improvement, reconsider the fee after 9pm, it’s an expensive Airbnb to start with and the penalty sends the wrong message, change the bathroom lighting or change the website photo and given the high cost add some personal touches such as welcome drink and snacks and sufficient bathroom supplies to last the duration of the stay
Réponse du service qualité

Dear Mathew,
We first would like to thank you for choosing our Murillo apartment for your holidays in Seville and for taking the time to let us know your concerns relating to your time in our apartment. We take our customer’s feedback very seriously as it gives us an opportunity to look at areas which may have for improvement. We are happy to know that you enjoyed the new appliances of the apartment and the efficacy of our maintenance personnel who were able to fix the imperfections you found on the first day of your stay. Regarding the lights, as well as the details on the terrace, we would have loved to know about these during your stay to be able to assist you. We thank you for bringing your comments to our attention as it is important for us to keep providing an exquisite service to our future guests. We hope we can serve you again in the not too distant future.

Jose L.H. Campos
Quality Department Manager

Bruce Disbury10
SEPT. 2022
Nice, clean unit, centrally located. An easy walk to all the major attractions
Réponse du service qualité

Dear Bruce, thank you for making us your choice accommodation. We are glad to know that you enjoyed our central location, and we appreciate your highlights on the cleanliness of our apartment.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Antonella8,3
AOÛT 2022
very nice stay except for lift
location, layout, bright and private
lift wasn’t working on 2 days. it was always with trepidation that one used them.
Réponse du service qualité

Dear Antonella, thank you very much for staying with us and for your constructive comments. we are very sorry for the inconveniences with the lift. We would like to take the opportunity to inform you and our future guests that the priblems has been resolved.
Thank you again for your feedback, we hope to meet you soon again.

Aija T.
Quality Department

Pedro Carvalho7,3
AOÛT 2022
La localizaciom és magnífica! De qq forma peca por lo check in, apoio al parking de coche no és muy Bueno! La habitacion és ok pero deveria tener lo ascensor funcionando correctamente y algumas reparaciones necessárias em la terrasa! Magnífica ambiente de la terrassa sobre la plaza Magdalena!
Réponse du service qualité

Dear Pedro, thank you very much for your feedback. We appreciate your constructive comments regarding your personal experience in our apartment.
We are sorry about the issues with the elevator in the building. We would like to inform you that it is repaired already. Sorry for any inconveniences during your stay.
Thank you once again for taking the time to review your stay. It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Aleena Nasir10
AOÛT 2022
Great Airbnb in a great location in central Seville. Check in was great and had everything we needed.
Réponse du service qualité

Dear Aleena thank you very much for yor highlights on our great location and the service you received upon your arrival. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Kristin Tracy10
JUIL. 2022
Clean and nice. Someone in an adjoining was smoking which we could smell which I didn’t care for. Also the hall ways outside the apt were very dark and motioned activated and took a while to turn on so you find yourself “feeling” ur way Ainu don’t bump into anything
Réponse du service qualité

Dear Kristin, thank you very much for staying with us and for sharing your constructive feedback. To keep offering memorable stays for our guests, we really appreciate your comments about your personal experience.
We hope we will see you again soon.

Aija T.
Quality Department

Max Philipp Müller10
JUIL. 2022
Das Apartment ist super gelegen, sehr geräumig und absolut sauber. Die Küche funktioniert top, Bett & Bad ebenso. Die Klima ist sehr angenehm. Kann das Apartment im Stadtkern gerade zu dem Preis nur empfehlen! Hotel Niveau!
Réponse du service qualité

Dear Max, thank you very much for your valuable review.
Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Christine9,7
JUIN 2022
If you’re staying in Seville, book this place! We were lucky to find this last minute and Teresa’s apartment was an amazing stay! Highly recommend! The location was 10/10 and we were a short walk to everything including monuments, booked tours and booked activities. Air conditioned, clean, and really comfortable. Teresa was so communicative and helpful, and even though we had a late check in, Marina checked us in with ease and gave us 3 restaurant recommendations which we deeply appreciated because they were AMAZING! Our best food in Seville definitely. Thank you Marina & Teresa!
Réponse du service qualité

Dear Christine, thank you very much for this wonderful feedback.
We are glad to hear that our team’s performance exceeded your expectations and you enjoyed our unbeatable location in the hearth of the city.
We would love you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

Sophie9,2
JUIN 2022
Super appartement au milieu de tout
Très bel appartement bien équipé. Emplacement au top!
Réponse du service qualité

Thank you Sophie for your kind review, we are glad to know that you had a memorable stay with us and we hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Sora9,7
JUIN 2022
숙소의 위치가 정말 좋았어요! 세비야대성당 등 도보로 쉽게 다닐수 있었구요. (세비야의 유명한 추러스집도 근방이었어요ㅎㅎ) 숙소 앞 광장이 굉장히 맘에 들었습니다. 광장을 내려다보며 테라스에서 저녁에 맥주 한잔 하기 좋았어요. 크기는 생각한거보다는 작았지만 사진과 비슷했습니다. 문을 다 닫으면 소음이 들리지 않아 조용히 잘수 있었어요. 세비야는 더워서 샤워를 자주 하다보니 수건이 좀 모자란게 좀 아쉬웠어요 (여분의 추가 수건은 5박 이상시 준다고 합니다!) + 화장실 조명이 좀 어두웠고 수압이 약했어요 ! 그래도 2박 편안히 잘 묵다 갑니다 :)
Réponse du service qualité

Thank you very much for such a great review. We really appreciate your detailled comments regarding our great location, which offers an easy way to discover the wonders of Seville.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Karim9
MAI 2022
GH organization performed professionally. The apartment was clean, and in a good location. Communication was effective. We would have given them 5 stars had the apartment not been on the pricier side for Seville. All in all, a good experience.
Réponse du service qualité

Dera Karim, thank you very much for choosing our apartment and for taking the time to review your stay.
We appreciate your highlights on the service you received, cleanliness and the great location of the apartment.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Lucas10
MAI 2022
The location is great, the Airbnb is right in the heart of Sevilla. You can get to all the major attractions of Sevilla within walking distance, they were also very nice with the check-in and communication.
Réponse du service qualité

Dear Lucas, thank you very much for choosing our apartment for your stay in Seville. Your opinion is very important to us.
We are glad to know that you enjoyed our central location, and thank you for highlighting the service you received upon your arrival and during the stay.
We hope to meet you soon again.

Aija T.
Quality Department

Cynthia10
MAI 2022
This apartment is centrally located. It is clean and neat. We did not cook while we were there, but the kitchen seemed well inventoried. I would definitely stay here again!
Réponse du service qualité

Cynthia, thank you very much for your review.
We are glad to know that our central location was a highlight of your stay, in addition to our excellent cleaning service.
It would be a pleasure to assist you in the future again.

Aija T.
Quality Department

Scott10
MAI 2022
Couldn’t have been happier would recommend.
Réponse du service qualité

Dear Scott, thank you for making us your choice accommodation in Seville. We are delighted to read that we were able to match your expectations and hope to see you soon again.

Aija T.
Quality Department

Nour9,6
MAI 2022
Évaluation sans commentaire.

Simone9,7
AVR. 2022
Eberything was really good. Location is perfect.
Réponse du service qualité

Dear Simone, thank you for your feedback. We are delighted to read that we were able to match your expectations.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Angeles10
AVR. 2022
Está propiedad está genial. Teresa y su compañera han sido muy amables y han facilitado la comunicación. 10/10

Tomas10
AVR. 2022
Nice, clean, convenient with great location, good management and great value. You will not be disappointed.

Sandra Carolina10
AVR. 2022
Évaluation sans commentaire.

Norma10
AVR. 2022
This is a beautiful modern apartment perfect for two people. We were able to walk to everything and even be close to taxi pickup or metro. Wifi worked great as we needed it for work. The terrace/balcony was perfect to enjoy a glass of wine and watch the plaza below.

Michal Kaspi Shapira10
MARS 2022
Very good

Aude Montanier10
MARS 2022
Appartement bien décoré, propre et bien placé, on peut tout faire à pieds. nous avons étébien accueilli, l´appartement est très fonctionnel avec une jolie vue :)

Oliver Nattmann9
MARS 2022
Very clean, modern and cozy apartment in the old city center of Sevilla. Allthough you can walk all places of interest within 15 minutes it is still a pretty quiet part of town. Everything new and modern in the apartment and everything you need for a short stay. Very good communication for all and therefore very recommended.

Olesya10
FÉVR. 2022
Great location, you can easily walk to all major sights. A lot of shops and cafes around. Parking Magdalena just 1 minute away, if you’re traveling with a car. Easy communication and very comfortable beds!

VICENTE7,5
FÉVR. 2022
La ubicación.
Para ser tan nuevo, había cosas que estaban rotas. Baldosas de la terraza. El soporte para la ducha. Las toallas eran pequeñas de tamaño.
Réponse du service qualité

Estimado Vicente, muchas gracias por su opinión.
Hemos tomado nota de sus observaciones, y por favor acepte nuestras más sinceras disculpas por las imperfecciones que usted describe en sus comentarios. La próxima vez, por favor no dude en ponerse en contacto con nuestro equipo para cualquier cosa que pueda necesitar para disfrutar plenamente de sus vacaciones entre nosotros.

Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Olivier10
FÉVR. 2022
Very good stay

Laura9,7
JANV. 2022
L´appartement est vraiment incroyablement situé. Nous avons pris nos petits déjeuner au soleil tous les matins c´est un grand luxe. Il est idéalement situé en plein centre ville. Il est pas trop bruyant pour l´emplacement. On recommande vivement !
Réponse du service qualité

We highly appreciate you positive feedback regarding your stay with us.

Thank you for your highlights on the excellent location and we appreciate your recommendation to other guests.

We hope to be able to welcome you back very soon.

Galya10
DÉC. 2021
Just perfect!! Thank you!
Réponse du service qualité

Thank you very much for your kind review.
It was a pleasure to host you and we hope to see you again in the future.

Aija Teilane
Quality Department

Georgia Oakes9,3
SEPT. 2021
Great location that allows you to walk easily to almost everything you need. Apartment was very clean and tidy and communication about check in/greeting on arrival was fantastic. Teresa is an excellent host!
Réponse du service qualité

Dear Georgia
Thank you for the great feedback of your recent holiday experience at our Murillo apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Regards

Nuno Filipe Ferreira Mimoso9,6
SEPT. 2021

Isabel Santos Sánchez7,1
SEPT. 2021
Limpio y nuevo
La cama no era muy cómoda, poco espacio en la habitación. El apartamento estaba poco equipado. Nos dieron mucha prisa para salir del alojamiento e insistieron en exceso en que asegurásemos que no habría fiestas ni invitados, etc, cuando solo fuimos una pareja muy tranquila para ver unos días la ciudad.
Réponse du service qualité

Estimada Isabel, sentimos mucho que se sintiera incomoda por nuestras preguntas, pero tenemos que asegurarnos de que nuestros clientes no van a organizar ningún evento ruidoso, ya que nuestra máxima es respetar el descanso del resto de los huéspedes del edificio. Por otro lado agradecemos sus comentarios después de su reciente visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro. Un saludo. Ana García, Dpto. de calidad

Fabrice9,8
JUIN 2021
L´appartement est idéalement situé, et fonctionnel. La terrasse, ensoléillée tout le matin et très lumineuse jusqu´au soir est très agréable. Le fenêtre qui s´ouvre totalement donne vraiment l´impression d´être ouvert sur l´extérieur. L´appartement est bien isolé. Les alentours sont passants sans être spécialement bruyants. Super appartement !

Paula9,3
AVR. 2021
El piso es muy confortable, limpio y la ubicación es inmejorable. Además, la comunicación con el anfitrión, fue rápida. Mi único inconveniente fue el ruido externo, dado que había obras, pero me dieron una solución.

Juan10
FÉVR. 2021
I really liked staying at this place. Very good location, comfy bed, extra sheets, towels, and very good service. Teresa made sure I had everything I needed in order to make my stay a good one. Will come back.

Emma8,3
OCT. 2020
Great property, lovely space and well decorated in a great location for everything
There was a lot of building work and noise from the traffic. Out of the company’s control but a heads up would have been nice as it was very noisy in the mornings.

Lorena10
OCT. 2020
Todo genial!

Danielle7
MARS 2020
Sa situation est vraiment bien. Facile d´aller partout à pied. Appartement petit mais bien aménagé et confortable. Ok pour 2, à 4 ce serait trop exigu. Cuisine très rudimentaire mais frigo bien gros!
Je n´ai pas du tout apprécié ne pas avoir été avisée qu´il y avait d´importants travaux de rénovation dans l´édifice, au 1er étage. Tout d´abord, à l´arrivée, on entendait le vacarme des scies et autres outils, on voyait le 1er étage sans dessus dessous, sans fenêtre, poussière et cie. L´entrée de l´immeuble est en piteux état. On se demandait vraiment si nous étions au bon endroit! L´appartement loué était au 3e, un étage tout beau, tout rénové, avec d´autres appartements. Rien à redire. Sauf que notre séjour a été agrémenté des bruits sourds et vibrations provenant de la rénovation. Et tous nos réveils aussi. Donc, je pense qu´il aurait été important qu´on nous avise. C´est la moindre des choses. J´aurais peut-être accepté ou peut-être changé d´appartement, mais au moins ç´aurait été ma décision. En tant que cliente, je

nicoletta10
JANV. 2020
Ottimo
Complimenti alle ragazze per la gentilezza e l’accoglienza perfetta . Ottimo tutto , pulizia , posizione , organizzazione . Consiglio di cuore
Réponse du service qualité

Estimada Nicoletta, Le damos las gracias por compartir su opinión sobre su estancia en el apartamento Murillo. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. También estamos muy contentos de leer que considera que nuestro equipo de recepción es eficiente, servicial y verdaderamente amable en todo momento. Gracias por recomendarnos a futuros huéspedes, esperamos servirle nuevamente. Fátima Roca-responsable Dpto. de calidad.

Marcus6,8
JANV. 2020
Perfektes Apartment; Check-in muss optimiert werden Schönes modernes Apartment; zentral gelegen. Alles kann man von dort aus zu Fuss besichtigen. Befindet sich mitten im Shoppingviertel. Insgesamt gute Ausstattung, sogar mit Balkon.
Der Check-in hätte besser klappen müssen (45 Minuten vor dem Haus darauf zu warten, ist kein Service).
Réponse du service qualité

Dear Marcus, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We have taken good note of your comments and are truly sorry you did not feel attended enough on this occasion, we work daily to provide the best possible service, and we do agree that you should not have had to waste your time. We are deeply sorry, but due to high occupancy our colleagues were delayed more than usual. So sorry for the inconveniences. We look forward to serving you again in the near future. Fátima Roca-chief of Customer Service.

Oihana10
DÉC. 2019
El alojamiento está impecable, limpísimo, la cama es comodísima, no le falta detalle y las calidades son estupendas. El sofá cama también es cómodo y hay edredones, sábanas y toallas para 4 sin escasez. Está en buen lugar y no hay ruidos. La atención es muy buena. Se lo recomendaría a cualquiera. Repetiremos.

Alexandra9,5
OCT. 2019
Sehr schöne, moderne, kleine Wohnung mitten im Zentrum von Sevilla, fußläufig zu allen Hotspots
Das Apartment ist neu und gepflegt, schick eingerichtet. Die Lage sehr zentral, fußläufig alles erreichbar. Parkmöglichkeiten sind natürlich nicht vorhanden, außer teure Parkhäuser, aber die Vermieter haben sich sehr bemüht und kreative Vorschläge gemacht, so daß wir tatsächlich deutlich weniger zahlen mussten. Perfekt gelaufen.
Durch die zentrale Lage war es natürlich ein wenig laut, aber daran gewöhnt man sich schnell, lässt sich in der Innenstadt auch nicht vermeiden.

Francisco10
OCT. 2019
Todo perfecto. Lo único negativo es que la salida sea las 11am

Janice10
OCT. 2019
We were met at the apartment by the agent, who was friendly and made us feel welcome. The location was at the centre of all of the locations we wanted to visit and surrounded by shopping. The apartment was well appointed and roomy for two. We were able to relax on the tiny balcony in the evening.

Sue10
OCT. 2019
Great location and balcony from which to watch the world go by.
AC fan was a little noisy

阿苹8,3
OCT. 2019
清洁干净,设施不够到位,服务一般。
设施较新
淋浴房没有放洗发露和沐浴露的地方

Lee9,8
OCT. 2019
Great location an decorated very nicely
Nothing really, maybe door to patio alittle stiff

Viktoria10
OCT. 2019
Wunderschöne, sehr gepflegte und super saubere Unterkunft in bester Lage!!! Alles hat gestimmt und wir waren total überzeugt! Das apartment ist mit allem (wirklich allem!!) ausgestattet! Nichts ist abgewohnt und alles wirkt neu! Man kann alles fußläufig erlaufen! Immer gerne wieder!

Anna10
OCT. 2019
Great stay.
The location is fabulous! Even though there are many other apartments that are stricly in the city centre, I can assure anyone they probably won´t find a better one. The apartment´s located on the third floor, and the view from the balcony is on a small square that gives you the impression you´re actually far from the heat of the city which allows you to relax after a day of sightseeing. AMAZING!
There´s nothing to complain about, but maybe IF I had to find something, it would be the balcony door. We´ve never really understood or been able to open/close it properly, and the only instruction we´d received was to "use the knob". (The lights in the bathroom are a bit dim.)

Aleksandra10
OCT. 2019
Everything was perfect

Louise8,8
OCT. 2019
The room was very beautiful and comfortable it was perfect for me and my boyfriend. We particularly loved the opening doors to the balcony.
We waited one hour for our host to arrive and give us our keys. After travelling for hours it wasn’t the first thing we wanted or needed. It was hard to get in touch with the host and we were not sure where we were. We were a little disappointed that the balcony view was slightly ruined by the building work happening opposite. The noise of the building work was not very peaceful and quite loud. I understand this cannot be helped but perhaps the price could have been a little less knowing this was happening. Nether the less we enjoyed our stay in our lovely apartment.
Réponse du service qualité

Thank you very much for your comment Louise. We really sorry that you had to wait to do the check in. We always try to coordinate the guest arrival in advance to avoid inconvenience and uncomfortable waiting. That is why in the booking confirmation we provide a phone number to contact us to notify the arrival time in advance but we never receive your response. We are sorry for this misunderstood. About the noise for the building work, we are sorry if this clouded his stay, but it is something beyond our control and we did not know. Likewise, we would have liked you to inform us about it to have tried to solve the problem and have made your stay as pleasant as possible.
Fátima Roca - Customer Service

Alexander10
JUIL. 2019
Wunderschönes Appartement, super zentral gelegen, alles super für einen 3 Tagesaufenthalt in Sevilla

Annie7,3
JUIL. 2019
Hosts were unsympathetic and tried to say that no demolition work was taking place, quite insulting.
The apartment is modern and bright will all the necessary facilities you need for a city break
The building opposite is currently (May 2019) being demolished, meaning that industrial and pneumatic machinery is running from early in the morning until late in the afternoon.
Réponse du service qualité

Dear Annie, thank you for your comment. As we indicated you during your stay, we had no news of demolition works in another building in front of the square (they are not even in the same apartment building), which are completely legal and beyond our control. We can not accept a refund of your stay as you requested because the views from the terrace were not as nice as in the photo at that time. We hope that, despite this, you have enjoyed your stay and we are glad that you liked the apartment for his decoration and equipment. Regards

Emanuele Piras10
JUIN 2019
Posizione ottima appartamento accogliente e pulito staff(Fatima)molto professionale .

Giovanni Rossi7,5
MAI 2019
Mala relación calidad-precio
El apartamento estaba muy limpio, tenía todo nuevo y es céntrico..
El apartamento era de 40 metros cuadrados, si llega, y no de 60. Aparcamos en un parking más alejado porque en teoría tenía un convenio con el apartamento, según nos garantizó Lola, y cuando llegamos a pagar nos dicen que no saben de lo que le hablo, que ellos no tienen ningún aviso... Como viajamos con un bebé y después de llamar a Lola y ver que nos iba llevar tiempo solucionarlo decidimos pagar e irnos.. Pero para eso hubiéramos aparcado en una zona más cercana... Y luego nunca nos había sucedido que tuviéramos que tirar la basura pagando 150 euros la noche. Encima no había contenedores cerca y tenías que ir por la calle buscando...
Réponse du service qualité

Estimado Giovanni, gracias por su comentario. Sentimos que el apartamento no haya cumplido con sus expectativas en algunos aspectos. Las dimensiones del mismo son reales y pueden comprobarse en el catastro. Sentimos el problema con el parking y nos hubiera gustado haberle ayudado en ese mismo instante. Para poder beneficiarse del precio especial que tenemos acordado, es necesario que se nos confirme el deseo de reservar plaza, y hemos estado comprobando todos los mensajes que hemos tenido con usted y no llegó en ningún momento a solicitarnos ni confirmar su deseo de reservar plaza de parking antes de su llegada, por eso el parking no tenía ninguna reserva a su nombre. Podríamos haberlo solucionado rápidamente contactando con el parking para que le aplicara el precio especial de haber conocido este problema. Sentimos todas estas molestias y nos alegra saber que les ha gustado al menos la limpieza y ubicación del apartamento. Saludos

Anónimo9,8
MAI 2019
Limpeza Localização Muito bem equipado
Sala pequena. No máximo 4-5 pessoas

David9
AVR. 2019
The location was great. The apartment was very well decorated and we loved the bi-folding doors and balcony.
It was quite expensive.
Réponse du service qualité

Dear David, thank you very much for your comment. We are very happy to know that you liked the apartment, especially for his central location and elegant decoration. Regarding the price, keep in mind that you have stayed during Holy Week in Seville, so the prices in the city are usually higher than the rest of the year. We are happy to know that you have enjoyed your stay, and for us it has been a pleasure to have hosted you. Regards

Antonio7,3
AVR. 2019
Nos pareció surrealista que nos pidieran bajar la basura para ayudar a la señora de la limpieza. Muy rigurosos con la hora de salida y llegada
Réponse du service qualité

Estimado Antonio, lamentamos que le haya molestado el gesto de tirar la basura, pero nos parece un acto comprensible y razonable el que los huéspedes tiren la basura tras su salida de los apartamentos, estando indicado en las normas del mismo. Por otro lado, sentimos no haber podido ser más flexibles en los horarios de entrada y salida, pero siempre dependen de la disponibilidad que tengamos, ya que si ese mismo día llegan nuevos clientes, necesitamos unas horas para limpiar y preparar el apartamento para que puedan disponer del mismo a partir de las 15h. Saludos

Isla10
MARS 2019
Loved it. Apartment was tastefully styled and great location

Judy9
MARS 2019
Very new fittings. Loved the way they left coffee, tea, oil etc. They thought of everything if you want to cook. We loved the balcony and the view.
The bed and bedroom is small. One of us used the sofa bed because the main bed was small. I wouldn’t put so many items like flowers on bedside tables or the second side table. People need space for suitcases. I think uncluttered is better.

hotshot7610
MARS 2019
Nice location, clean and smart apartment.
Great location, great neighbourhood. Perfect if you want to walk around town, and also to Triana district. Quiet, close to bus station. Friendly staff, and great communication to get to our room from the bus station. Kitchen is convenient if you want to cook yourself. Bed is confortable. Perfect to visit Sevilla !
Small hot water shower tank.

Behzad7
MARS 2019
The flat is modern and well furnished with all appliances.
The flat does not have a safe and on checkout I had to empty the rubbish by taking it to a building 6 minutes walk away. The check-in people were very rude. I called at 2 pm to say we have arrived. Lora said the flat will be available just before three pm and she,ll call us when it is ready. I said I will go have a quick bite and wait for her call. She did not call back. I called her back at 2:45 pm. Another lady answered the call said that she was walking in the street and will call me back in ten minutes. I told her that we will be by the flat by three pm. She did not call back. We arrived at the flat at 3 pm, no one was there. We waited until 3:20 pm, still no one arrived. I called back the same lady answered. She said her colleague is on her way to the flat. I asked her hon long she will be and she told me that she will be as long as it takes? I told her she is being very rude and asked for her name. She put the phone down on me. At 3:30 Lora arrived. When I reminded her that the check-in was meant to be at 3pm she blamed me for not calling?? I am a reasonable man, I know that people make mistakes, but when they do I expect an apology. Instead she started arguing with me. To this day no one has apologised to me. They ruined our first day in Seville.
Réponse du service qualité

Dear Behzad, thank you for your comment. We are sorry that you did not like the service we offered, but there was possibly some misunderstanding. You called us several times during the morning to do the check in before the stipulated time, to which we always answered that until 3pm it would not be possible because the previous clients had left at 11am and we needed time to clean and prepare your apartment. You told us that you had already informed us in advance that you would arrive before 3:00 p.m., but unfortunately we could not receive you at that time, although you repeatedly called us during the morning. We are very sorry for the wait if our colleague arrived a few minutes later to your apartment because she was also receiving other clients in another apartment. On the other hand, you threw our colleaguen out of the apartment when she arrived and you did not want she to explain you everything, and for that reason you had to call us because you did not know how to lock the terrace door, that our colleague could have it explained if you had not told her to leave. We certainly do not have a safe in the apartment, but it is not advertised in any place that has it, so we do not understand your confusion regarding this. In any case, we are glad to know that the apartment liked you. Regards

Jonas10
JANV. 2019
Nous avons tout aimé ! Fidèle en tout point à la description et aux photos. Les commentaires sont vérifiés. Tout à été simple avec Genteel home du Check in au Check out. Ils sont très disponible, gentil et arrangeant. Emplacement impeccable pour visiter Séville Je recommande sans hésitation !

David Flores10
JANV. 2019
Precioso apartamento , nuevo , decorado con muy buen gusto,todo impecable y perfectamente equipado, terraza de lujo, personal muy amable y correcto. Posibilidad de dejar las maletas unas horas si se necesita, si vuelvo a Sevilla repetiré.
No poder salir un poco más tarde de las 11:00 aunque fuese pagando mas. Si te toca un vecino ruidoso a las horas que se supone que no se puede hacer ruido , la solución que te dan es que llames a la policía, aunque la chica que nos atendió ( que además era la 01:00 de la madrugada ) fue muy amable y tampoco tenía en su mano otra solución.