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Maison
Palais Abades Terrace

Séville · Santa Cruz

9,3 (55 évaluations)


1-14
Voyageurs

7
Chambres

7
Salles de bain

700 m2
Surface

À propos du logement

C’est une maison-palais unique. Le bâtiment a de hauts plafonds, des planchers en bois et des plafonds à caissons, des espaces spacieux, de grandes baies vitrées, des patios et des galeries ... C’est sans aucun doute l’un des endroits les plus spéciaux de Séville. C’est la maison parfaite pour ceux qui recherchent quelque chose de plus qu’un séjour à Séville, une occasion unique, un moment unique et une expérience inoubliable.

(Remarque importante: la maison est située dans un immeuble qui partage l’entrée et l’ascenseur avec deux autres appartements indépendants).

L’accès à la maison se fait par un patio typique de la maison du palais sévillan. Par le patio, vous pouvez accéder à deux grandes chambres, toutes deux avec un coin salon privé, une salle de bains privative et deux lits simples (1,05 x 2,00 m chacun).

Par le patio privé, vous pouvez également accéder à l’escalier de la maison, qui mène à une mezzanine avec une troisième chambre très spacieuse avec un lit double (1,80 x 2,00m), une salle de bains et un salon privé.

Grâce à une belle galerie du rez-de-chaussée, vous pouvez accéder à une cuisine très spacieuse entièrement équipée et à un beau salon majestueux avec salon et salle à manger séparés. La qualité, les plafonds et la décoration méritent une mention spéciale.

Dans la même galerie centrale, vous pouvez accéder à trois autres chambres, toutes dotées d’un salon privé et d’une salle de bains privative. Deux d’entre elles ont deux lits individuels (1,05 x 2,00 m chacun) et l’autre un lit double (1,80 x 2,00 m).

A cet étage, vous aurez également accès à une salle de bain indépendante qui sera principalement utilisée par les hôtes séjournant dans la septième chambre, accessible par un petit escalier. Cette chambre dispose d’un lit double (1,50 x 2,00 m).

Enfin, la maison dispose également d’une terrasse privée meublée à laquelle on accède par un espace commun que la maison partage avec deux appartements et qui monte d’un étage de plus. Malgré la nécessité de sortir dans un espace commun pour accéder à la terrasse, cela est totalement exclusif à l’usage des invités de la maison.

L’appartement est situé rue Abades, au cœur du quartier de Santa Cruz, à quelques mètres de la cathédrale, du palais de l’Alcazar, de la tour Giralda, etc. C’est le quartier le plus ancien et le plus historique de Séville, principalement avec des rues piétonnes et entouré par de vieilles églises, palais, monuments, etc.

Dans la région, il y a une épicerie et toutes sortes de magasins, ainsi que de nombreux bars à tapas et restaurants où vous pourrez déguster la meilleure cuisine sévillane et andalouse.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage Rez-de-chaussée
Ascenseur Disponible
WiFi Gratuite
Balcon Vues vers l’extérieur
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/06937


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :



• Service de restauration dont le menu peut être consulté ici


• Service de réception et de garde de bagages. 5€ par valise et par jour.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

9,3 (55 Évaluations)

Emplacement
9,8
Qualite
9
Nettoyage
9,4
Personnel
9,4
Équipements
9,1
Recommandable
9,4

Votre avis nous intéresse


Avis de nos clients

Annie Dockett8
FÉVR. 2024
An amazing location for a large group of people. Overall we were happy with the accommodation. Great facilities in the kitchen, lovely living space. Although during February it was very cold in the ground floor rooms even with the radiators on, it wasn’t easy to control the temperature (some very hot areas some cold). There was also an issue with the hot water downstairs, only enough water for 2 hot short showers were available each morning, it was then freezing cold. Otherwise it was a brilliant location close to the cathedral for a large group of people. It felt like an old palace! Would recommend! (Just shower upstairs!)
Réponse du service qualité

Dear Annie,

Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our apartment incredible for accommodating a large group of people and that you were overall satisfied with your stay. We´re glad you appreciated the excellent facilities in the kitchen and the beautiful living room.

We apologize for any inconvenience caused by the cold temperatures in the ground floor bedrooms. Additionally, we regret the issue with the hot water supply on the ground floor. Please rest assured that we will address these concerns to ensure a more comfortable experience for future guests.

Nonetheless, we´re pleased to hear that you enjoyed the brilliant location near the cathedral and that the property´s historical charm resembling an ancient palace left a positive impression. We sincerely appreciate your recommendation. Thank you once again for your valuable feedback. Should your travels bring you back to the area, we would be honored to host you again and ensure a more comfortable stay.

Frederick Dalton10
FÉVR. 2024
The place was perfect for us. Most bedroom bedrooms were evenly sized and equally comfortable
Réponse du service qualité

Dear Frederick,

Thank you for sharing your experience with us. We´re thrilled to hear that our place was perfect for your needs. It´s great to know that you found the bedrooms to be evenly sized and equally comfortable. We strive to provide our guests with a comfortable and enjoyable stay, and we´re glad that we were able to meet your expectations in this regard. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.

Maddalena Campagnoli10
JANV. 2024
A pochi passi dalla cattedrale ideale per amici o famiglie
Struttura unica, palazzo storico, ambienti ampi e confortevoli
La stanza all’ultimo piano ha una scala un po’ ripida
Réponse du service qualité

Dear Maddalena,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.

Regarding the stairs, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future.
Warm regards,
Quality Department

Luke Gamble6
JANV. 2024
Place is amazing, super big. Wifi was very slow, not suitable for remote work.
Réponse du service qualité

Dear Luke,

Thank you for sharing your positive feedback about our amazing and spacious place. We appreciate your mention of the issue with the WiFi, and we sincerely apologize for any inconvenience it may have caused during your stay. Please know that this is an isolated incident, and we are actively working to address and prevent its recurrence in the future. We value your input and hope to have the opportunity to provide an improved experience for any future visits.

Victor Perard10
JANV. 2024
Très bon séjour dans ce magnifique appartement !
Réponse du service qualité

Dear Victor,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department

Florence Storey10
DÉC. 2023
Évaluation sans commentaire.

Edgar Colon10
NOV. 2023
Espectacular localización, céntrico, servicio excelente. Nos hicieron sentir acogidos.
Réponse du service qualité

Estimado Edgar,
Valoramos inmensamente sus comentarios positivos acerca de su experiencia en nuestro apartamento. Nos complace saber que su estancia fue agradable y satisfactoria. Gracias por confiar en nuestros servicios; su satisfacción es nuestra máxima prioridad.
Saludos cordiales,
Departamento de Calidad

Lorraine Millan10
NOV. 2023
As beautiful as the pictures and quite comfortable and clean. Great location, with sites, restaurants and local markets within 5 minutes of the property. I’ve stayed at over 20 tourists appartments and this is by far my favorite. Sevilla is a wonderful city and this property was a great experience and incredibly affordable for a large group.
Réponse du service qualité

Dear Lorraine,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

Veikko Fuhrmann10
NOV. 2023
Wonderful City Villa on the heart of sevilla. Close to everything. Easy access to restaurant bars and shopping. Great for families and large groups looking for privacy as the house is every large and has lot of space
Réponse du service qualité

Dear Veikko,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Joanne Rolls10
NOV. 2023
Great space for all 9 of nine us on our yearly city break. fabulous location. beautiful and very comfortable
Réponse du service qualité

Dear Joanne,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Raphael Noblecourt10
NOV. 2023
Idéalement placé, un très très beau logement typique très calme . Excellente literie, belles salle de bain . Nous avons passé un très très agréable séjour
Réponse du service qualité

Dear Raphael,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department

Janette Woitynek6
OCT. 2023
Renovierungsbedürftige Unterkunft in guter Lage mit schlechtem Preis Leistungsverhältnis.
Lage, Sauberkeit, Einrichtung, Kommunikation, Checkin
Geruch in den unteren Zimmern, Einige Zimmer ungepflegt, Küchenausstattung gering, Preis- Leistungsverhältnis passt nicht. Ein Zimmer ist nicht nutzbar wegen der gefährlichen Treppe. Ingesamt müsste die gesamte Lokation gewartet werden.
Réponse du service qualité

Dear Janette,

Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the convenient location, cleanliness and communication with the staff.

We deeply regret that you experienced about the unusual odor during your stay, it happens at specific times, and it depends of the weather situation, even so, we have taken direct measures to avoid any similar situation with our future guests. We aplogise, aswell, for kitchen equipment low. We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response. However, We have already replenished all the necessary utensils.

Regarding the room mentioned in the review, we would like to specify that it is located in a wonderful attic representative of the old Sevillian houses. Access to this room is via the staircase you mentioned, which we wanted to preserve in order to maintain the authenticity of our palace house. We regret that it has not been to your liking.

We hope you enjoyed your stay and that we will have the opportunity to host you in the future.
Kind regards,
Quality Department.

Anthea Mazzawi10
SEPT. 2023
We had a very special stay in this villa. We were 5 couples traveling together and there was more than enough room to accommodate the group. The villa is located in a very centralized location - walkable to just about everything in Sevilla. You feel like a local - actually, you feel like Spanish royalty in this home! The host team was very responsive, and addressed any needs in a timely manner. I would highly recommend and I would stay again!
Réponse du service qualité

Dear Anthea,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,

Quality Department

Blanca de Pasquali3
SEPT. 2023
My worst experience with booking ever
It’s a beautiful old house with ample spaces
The most important problem in the house is the air conditioners that do not work and I am convinced that it is something known to its owners. The heat in the house and rooms was more intense than outside in the streets of Seville. The week we were there was not one of the hottest, so I guess in the middle of summer the house must be hell. The heat was so intense in a couple of rooms that one of my relatives decided to leave the house to an NH hotel (2 rooms) even under consideration of double payment. I requested fans to try to compensate and the response was negative. Scarce kitchen utensils for a house of 14 guests. Non-functional washing machine. I definitely do not recommend it and would not return.
Réponse du service qualité

Dear Blanca,

We appreciate you taking the time to write a review about your recent stay. We are glad to know that you found the house beautiful and spacious. On the other hand, we regret any inconvenience you have experienced during your stay.
We know how important is the air conditioning work properly for our guests, so we apologise if in this case it was not up to standard. We also apologise for any inconvenience you experienced with the kitchen utensils, we know that our customer service team as soon as they received your complaint took immediate action to resolve the issue and they brought everything that you asked for. I hope this helped to make your stay more pleasant. Furthermore, about the washing machine, we are very sorry that it did not work properly, we tried to solve the problem during your stay but it was not possible due to technical problems, so it took longer than expected to fix it, in this case we proceeded to offer you a discount for this inconvenience to compensate for the discomfort due to this.

We want to assure you that we have already taken steps to rectify all the issues you encountered, including a thorough inspection of the apartment to ensure everything is in proper working order to avoid these inconveniences with our future clients. Your comfort and satisfaction are of the utmost importance to us, and we appreciate your understanding in this matter and your feedback which help us to improve.

We hope you will give us another opportunity in the future to give you the experience you deserve, and we will make your stay as rewarding as possible.
Kind regards,

Quality Department.

Julie Clark10
AOÛT 2023
We stayed at this property with our 8 adult children and 3 year old granddaughter, and it was fabulous! VERY spacious with well appointed bathrooms, luxurious large towels, shampoo/conditioner/soap provided. Well stocked kitchen with dish soap, coffee, sugar, etc., plenty of dishes/pans for a large group, quality appliances. Beds/linens were very comfortable. Washing machine was much appreciated, but no dryer - just a drying rack. The upper level single bedroom was too warm during our stay so we doubled up in a lower level bedroom where the AC was much better. Rooftop was great for morning coffee or evening drinks - but it is up several stairs. Elevator serviced the first 2 levels of our apartment. Beautiful historic building in a very convenient location (historic area). There was a restaurant within 2 minutes walking where we enjoyed tapas several times. 7-10 minute walk to the Cathedral, shops and restaurants. Host was very responsive before and during our stay. Would definitely recommend this property for large family or friend groups. There were a couple other apartments in the building - so it could be rented for an even larger group for a wedding or vacation. Seville was our favorite city in Spain - and if we are back, we will definitely stay here again!
Réponse du service qualité

Dear Julie,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,
Quality Department

Charles Crespigny Husey Lord Vivion8
JUIL. 2023
The space we rented was absolutely gorgeous and better than the pictures, perfect for our group of 10. Unfortunately the AC did not work properly anywhere in the home which was an issue in the heat. Pablo was extremely responsive and moved us to four apartments, in the same building, with amazing AC! It was in a lovely neighborhood and allowed us to continue our vacation as planned. Kudos to Pablo and his team for being so responsive and willing and able to work things out. And I will definitely rent the exact space again, I’ve been assured the AC is fixed, as it is stunning!
Réponse du service qualité

Dear Saweda,
We want to extend our sincerest gratitude for choosing our apartment for your recent stay. We are truly sorry for any inconvenience you may have encountered during your time with us. Your feedback is invaluable, and we are working diligently to address the issue and prevent any recurrence. It would be an honor to have the opportunity to host you again, and we promise to provide you with an impeccable experience that reflects our commitment to your satisfaction.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Bello Obed9
JUIN 2023
We had a great time and hope to find homes like these and future trips
The space and the intimacy of the home. Appropriate for the region and it’s history and culture. I enjoyed that the kids that were with us had space to play.
There are several items that need to be kept up with that need repairs and that we found a roach on the bottom floor
Réponse du service qualité

Dear Bello,
Thank you for your feedback. We´re glad you had a great time and appreciated the spaciousness and intimacy of the home, which aligns with the region´s history and culture. We apologize for any maintenance issues you encountered and assure you that we will address them promptly. We apologize for any inconvenience caused by the presence of a roach and will take measures to address this as well. We appreciate your input and hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Julie Webb10
MAI 2023
The photos are beautiful and this place was even better than I expected! It was PERFECT for our group of 9 friends - 2 couples and 5 singles so everyone had their own bedroom and space! We loved that it was just a short walk to coffee shops, bars, restaurants, the cathedral, and the palace. I definitely recommend this place to anyone visiting Seville with a larger group.
Réponse du service qualité

Dear Julie,
Thank you for your review. We´re thrilled to hear that our place exceeded your expectations. We appreciate your recommendation for larger groups visiting Seville. Thank you for choosing our place!
Jose L.H. Campos
Quality Department Manager

Dorra Medjani10
MAI 2023
The ideal quiet yet central location Cleanliness Very tasteful decorative furnishings
RAS.
Réponse du service qualité

Dear Dorra. We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
kind regards.
Jose L.H. Campos.
Quality Department Manager.

Fernando Torre8
AVR. 2023
La única observación es que al aire acondicionado no estaba funcionando la primera noche, se solucionó al día siguiente
Réponse du service qualité

Estimado Fernando:
Apreciamos su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho cualquier problema o inconveniente que haya experimentado durante su estancia. Sus críticas constructivas son extremadamente valiosas para nosotros y las utilizaremos para mejorar nuestros servicios. Esperamos que nos brinde otra oportunidad de servirle y que podamos brindarle una experiencia mucho más agradable y sin problemas.

Jose L.H. Campos
Director de Calidad

Marc Laisne8
AVR. 2023
Top
Réponse du service qualité

Dear Marc,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Elizabeth Baldacci10
AVR. 2023
Pablo´s place was absolutely stunning and exceed our expectations. We couldn´t believe how large and well appointed the bedrooms rooms were. Shampoo/toiletries/bathrobes/slippers were all left for us in our beautiful rooms. Living room and dining area was beautiful with soaring antique coffered ceiings. The rooftop deck has a direct view of La Giralda and at night we´d gather there and enjoyed listening to the din of the Santa Cruz neighborhood below and admiring the beautifully lit tower. The children performed "flamenco" dancing for us at night in the interior private courtyard. We felt like royalty in this place! *You may need to walk a few blocks to Calle Abades if your transportation is larger than a very small car. The streets are extremely narrow - which adds to the charm of the Santa Cruz neighborhood, but makes it a little bit of a challenge with private transport for a large group
Réponse du service qualité

Dear Elisabeth,
Thank you for sharing your experience at our place with such detail. We are honored to have exceeded your expectations and provided you with a memorable stay. We are thrilled to hear that you were impressed by the size and luxurious appointments of our bedrooms and living spaces, and that you appreciated the thoughtful amenities provided for your comfort. Your kind words about the flamenco dancing and our private courtyard mean a lot to us. We appreciate your understanding and patience with the narrow streets of the Santa Cruz neighborhood, which indeed add to its charm, and we hope this did not detract from your overall experience. We look forward to the opportunity to host you again in the future, and thank you for choosing our place for your visit to Seville.

Jose L.H. Campos
Quality Department Manager

Gabriela Sigala10
AVR. 2023
Era aún viaje familiar, fue absolutamente maravilloso todo! Eficientes, la casa más linda u el staff estupendo. Gracias por todo
Réponse du service qualité

Estimada Gabriela:
Estamos emocionados de leer su reseña positiva de nuestro apartamento. Gracias por destacar la comodidad y servicio excepcional que proporcionamos. Fue un placer hospedarlo, y esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro cercano.

Jose L.H. Campos
Director de Calidad

Dana Rozental10
AVR. 2023
Amazing place
Réponse du service qualité

Dear Dana,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Carey McCombie Schuster10
AVR. 2023
Absolutely perfect location, hosts were amazing.
Réponse du service qualité

Dear Carey,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Lauren Stewart10
MARS 2023
Lovely lovely place and great for a big group. Also an excellent location. Very happy with our stay!
Réponse du service qualité

Dear Lauren,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Amber Hensley Benitez10
MARS 2023
This place was beautiful and amazing. It was perfect for our family to stay together with plenty of space. The check in and out was super easy and they were super responsive and helpful. I would definitely stay here again!
Réponse du service qualité

Dear Amber,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.


Jose L.H. Campos
Quality Department Manager

Daan Kuitems8
FÉVR. 2023
Prima en uitstekend verblijf voor grotere groepen. Naast de centrale locatie waar zo’n beetje alles op loopafstand is, het ook leuk vinden om samen nog wat gezamenlijks te doen in huis; grote eettafel en dakterras. Top 👍
Réponse du service qualité

Dear Daan,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.


Jose L.H. Campos
Quality Department Manager

Elena Requena Miquel8
FÉVR. 2023
Évaluation sans commentaire.

Denis Labric10
FÉVR. 2023
Une magnifique maison andalouse à quelques pas de la cathédrale, idéale si vous voyagez en groupe d´amis ou grande famille, les espaces communes permettent à se retrouver, au salon ou sur la terrasse avec la vue sur la Giralda. Les chambres spacieuses, aménagées et décorées avec beaucoup de goût, literie très confortable, propreté irréprochable. L´accueil parfait, à nos petits soins. Nous nous sentions "chez nous", nous recommandons vivement.
Réponse du service qualité

Dear Denis,
First and foremost thank you for making us your choice apartment for your stay in Seville. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Elena Ciccone10
JANV. 2023
Tutto perfetto casa bellissima, posizione ottima, disponibilità da parte dell´Host nel suggerire ristoranti e posti da visitare e nel risolvere piccoli contrattempi. Ci ritornerei volentieri.
Réponse du service qualité

Dear Elena,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It has been a pleasure to read your review and we look forward to receiving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Dawn Reiss10
DÉC. 2022
We could not have asked for a better place to stay. It was absolutely stunning. It provided everything we needed and the location was unbeatable. Would definitely stay here again.
Réponse du service qualité

Dear Dawn,
Thank you very much for this wonderful review of our apartment. We are delighted that it coul match all of your expectations.

Jose L.H. Campos
Quality Department Manager

Norman Wooding10
DÉC. 2022
Fantastic venue, great host. Would recommend.
Réponse du service qualité

Dear Norman,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Jose L.H. Campos
Quality Department Manager

Jose Rossignoli10
NOV. 2022
Incredible, beautiful palace, fantastic location. By far my favorite place in Sevilla. Perfect for a family reunion. We had the best time!
Réponse du service qualité

Dear Jose,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

Jose L.H. Campos
Quality Department Manager

Tony Hay9,3
NOV. 2022
We had a great stay in Pablo´s place. Perfect location. The property was just as described, in fact better. I would thoroughly recommend it to any large groups staying in Seville.
Réponse du service qualité

Dear Tony,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Samir Bhatia10
NOV. 2022
Lovely place. Each room gets full privacy, and fully equipped.
Réponse du service qualité

Dear Samir,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Philippe FOLTZER9,2
NOV. 2022
Location Comfort -Spacious Typical
Shower without hot water -A leaking flush
Réponse du service qualité

Dear Philippe,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Jose L.H. Campos
Quality Department Manager

James MacVane10
OCT. 2022
WOW.... couldn´t ask for a better place to stay. Stunning home with great amenities and right in the downtown areas.. Easy walk to great sights and food...I was attending my daughters wedding and this place of seven bedrooms was perfect for myself and friends to stay at.....!!!!!!
Réponse du service qualité

Dear James,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Patrick Jandausch10
SEPT. 2022
Die Stadtvilla ist ein absoluter Traum, liegt superzentral gelegen und hat alles was man sich wünscht. Der Empfang war sehr herzlich und die Kommunikation war hervorragend. Wir würden jederzeit wieder kommen.
Réponse du service qualité

Dear Patrick, thank you very much for your positive feedback. We are glad to know that our prime location was ahighlight of your stay, in additiona to our services provided by our team.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Rajul Bhargava9,7
AOÛT 2022
Huge place , right 5-7 mins walk from the cathedral and about 25 mins from the Plaza. Architecture is amazing. Beautiful mix of modern and classic Seville. Top notch furniture , decoration and communication was amazing on what is app. We noticed a few cockroaches in the bathroom sometimes. They were prompt to send someone to help. Great place for kids as lot of space to run around. Highly recommended for families. Very good kitchen.
Réponse du service qualité

Dear Rajul, thank you very much for choosing our Palace House for your stay in Seville.
We are delighted to know that the unique architecture, decoration and prime location was a highlight of your stay, in addition to our helpful staff.
We are glad to know that you had a memorable stay with us and look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Sugu Sharma10
JUIL. 2022
Beautiful property for a family gathering, well furnished . Great location.
Our family enjoyed the property, the location was great everything was walking distance- restaurants, bars, coffee/ Ice cream shops. Sightseeing was close by. The genteel home staff were very easy to work with, they were very responsive to all of our needs. Will definitely stay at one of they properties on our next trip
Réponse du service qualité

Thank you very much for taking the time to review your stay in our Palace House. It was a pleasure to host your family on this occasion and we hope to have the opportunity to meet you again in the future.

Aija T.
Quality Department

Langdon Holzman10
JUIL. 2022
Extraordinary palace apartment
We were traveling with another family and rented this gorgeous apartment in the heart of the old city of Seville. The apartment exceeded our expectations in every way. Fantastic bedrooms and bathrooms, with an amazing kitchen. We hope to return!!
Réponse du service qualité

Thank you very much for taking the time to review your stay in our unique Abades Palace House.
We are glad to know that you enjoyed your stay in our property so much and would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

Alejandro9,7
JUIN 2022
Excelente estancia. La casa es una verdadera mansión tradicional restaurada que mantiene muchos elementos originales y todas las comodidades modernas. Además se encuentra a una corta distancia a pie de la mayoría de las atracciones de Sevilla. Altamente recomendada.
Réponse du service qualité

Estimado Alejandro, agradecemos el tiempo que se tomó para compartir sus comentarios sobre su estancia en nuestra casa-palacio. Estamos encantados de que haya disfrutado de su estancia y nos encantaría que volviera a disfrutar de más días inolvidables con nosotros.

Aija T.
Quality Department

Edward10
JUIN 2022
We enjoyed our stay within the spacious, furnished accommodations and common areas. Location was central and convenient. All rooms were cool to let us hide from the heat and found the kitchen and bathrooms had everything we needed. We will plan to stay with Pablo again!
Réponse du service qualité

Dear Edward, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.

Aija T.
Quality Department

Sabre10
MAI 2022
Beautiful place to stay in prime location

Jen Williams10
AVR. 2022
Exceeded expectations! Beautiful house in the perfect location - just a couple of minutes walk to the centre of Seville. Huge bedrooms, each with an ensuite and walk in wardrobe - it felt like a luxury hotel! Beautifully decorated with large comfortable living and dining areas. This really is a house to remember and I hope to come back soon!
Réponse du service qualité

Dear Jen,
We would like to express our gratitude for the comment you have made about your visit, since it helps us understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our clients and we are delighted to hear that your group enjoyed your vacations in our Abades Palace house.

We are glad to know that you went home with beautiful memories of your time in Seville.

Aija T.
Quality Department

gianni8,3
AVR. 2022
(+)posizione
(-) riscaldamento e un pizzico caro
Réponse du service qualité

Dear Gianni, thank you very much for sharing your opinion regarding yoru stay with us.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

monica9,6
AVR. 2022
la calefaccion o bomba de calor no funcionaba. El grifo del cuarto del entresuelo no estaba completo.
Réponse du service qualité

Estimada Mónica,
Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestra propiedad Palacio Abades Terrace. Sus comentarios nos ayudarán a continuar mejorando la calidad de nuestros servicios.

Gracias por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas.

Aija T.
Departamento de Calidad

Taylor Mecham8
AVR. 2022
Clean, Personal Spaces for Group Living
I stayed at this location with 7 of my colleagues, and we enjoyed the apartment-style living that gave each of us our personal space. Each bedroom had it´s own bathroom, and the common area was large enough to fit us all when we wanted to come together. The location in the city is perfect—quiet street, but right around the corner from a bustling city center.
Réponse du service qualité

Dear Taylor, thank you very much for your kind review regarding your stay in our Abades Palace House.
We are glad to know that our property met your expectations, and you enjoyed its perfect location.

Hope to meet you in near future again.

Aija Teilane
Quality Department

Joshua6,7
MARS 2022
This is a great space with many bedrooms to host a family gathering. There were some issues with a broken toilet that was never addressed during our stay. The internet connection is really slow and was unable to work remote from this location.
Réponse du service qualité

Dear Joshua, thank you very much for your feedback. We are glad to know that this property adapted your needs. We do apologize for the technical problems you experienced during your stay. We would like to inform you that it has been checked with the owner and the internet connection has been improved.

We hope to have the opportunity to host you in near future again.

Aija Teilane
Quality Department

Joao9
FÉVR. 2022
Great Location, but, because of that, reaching it is difficult. Not host’s fall, but impossible to reach by car. You must park 10 minutes away and if you have a lot of luggage it’s a nightmare. If the host could offer (and charge for) groceries, it would be a lot easier. The house is great, but we wish we knew some of the bedrooms are in the ground floor and feel separate.
Réponse du service qualité

Dear Joao, thank you so much for making an effort to share your feedback thoughts with us. We really appreciate your comments.

Our Abades Palace house is located in the very heart of city and offers our guests the prime location to enjoy the stay in Seville without a need to use the car. For the future occasion please do not hesitate to contact our team, so we can indicate you the easiest access and the closest parking places.

We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija Teilane
Quality Department

Andrés10
JANV. 2022
¡Toda una experiencia!
Amplitud, estancias independientes y confortables.
Réponse du service qualité

Muchas gracias por elegir nuestra propiedad en esta ocasión. Estamos muy contentos de leer que estuvo muy satisfecho con la comodidad nuestra casa-palacio que ofrece una experiencia inolvidable para nuestros huéspedes.

Apreciamos el tiempo que tomó para compartir su experiencia y esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

Andres10
JANV. 2022
Nada negativo que decir. El sitio vale cada centavo.
Réponse du service qualité

Nos gustaría darle las gracias por compartir esta maravillosa opinión sobre su reciente estancia con nosotros. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Benedicte10
NOV. 2021
Maison magnifique avec de très grandes chambres et de très beaux espaces en plein centre de Séville ! Hôte très réactif, nous avons eu un problème d’eau chaude et il a été solutionné dans la matinée ! Superbe séjour
Réponse du service qualité

We would like to thank you for choosing our property for your stay.
We highly appreciate this wonderful review, it has been a pleasure for us to read it and we look forward to serving you again soon.

Aija Teilane
Quality Department

Jim9,7
OCT. 2021
10 of us had a wonderful time. Very spacious, comfortable, great beds beds etc. Totally recommend, and would book again for sure. If I was being very fussy maybe a few extra cooking utensils in the kitchen would have helped - saucepans etc, but plenty of glasses, plates etc.
Réponse du service qualité

Thank you for choosing our property on this occasion and for the courtesy of your time to leave us your feedback.

We highly appreciate your comments as they help us to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department