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Santa Teresa Terrace VIII

Séville · Santa Cruz

9,3 (78 évaluations)


1-6
Voyageurs

3
Chambres

2
Salles de bain

104 m2
Surface

À propos du logement

Fabuleux appartement en duplex de 3 chambres situé au cœur du quartier de Santa Cruz, dans un bâtiment historique restauré, dont les éléments architecturaux d’origine ont été préservés.

En entrant dans l’appartement, nous trouvons un couloir qui mène aux 3 chambres. La chambre principale dispose de 2 lits simples de 0,90 x 2 m , des armoires et d’une salle de bain complète avec douche. La chambre suivante a un lit double de 1,50 x 2 m, des armoires et un balcon. Au bout du couloir, on trouve la dernière chambre, avec 2 lits simples de 0,90 x 1,90 m et des armoires.

À côté des escaliers, il y a la deuxième salle de bain complète avec douche.

En montant les escaliers, nous accédons à l’étage supérieur, où se trouve le salon-salle à manger, une chambre spacieuse avec un canapé, une Smart TV et une table à manger pouvant accueillir 6 personnes. De là, nous pouvons sortir sur la terrasse, qui dispose de 2 chaises longues pour profiter du bon climat sévillan et d’une table d’extérieur pouvant accueillir 6 personnes. De la terrasse, nous pouvons admirer la vue sur les rues historiques du quartier traditionnel de Santa Cruz.

En revenant au salon, on retrouve la cuisine ouverte sur le salon. C’est une cuisine spacieuse et lumineuse avec tous les ustensiles nécessaires pour le confort de l’invité.

Le cadre de l’appartement est unique, la Calle Santa Teresa et la Plaza de Santa Cruz sont deux des plus beaux endroits de Séville, chargés d’histoire et de tradition. Dans les environs de l’appartement, il y a de petits bars traditionnels où vous pourrez déguster les meilleures tapas de la ville, de petites boutiques et d’innombrables lieux et coins à visiter. La Cathédrale, l’Alcazar, la Giralda..., tout est à quelques mètres à pied.

Climatisation Split
Chauffage Split
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage 2e Étage
Ascenseur Disponible
Fibre optique Gratuite
Balcon Vues vers l’extérieur
Téléviseur Smart TV
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/07892


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :



• Service de restauration dont le menu peut être consulté ici


• Service de réception et de garde de bagages. 5€ par valise et par jour.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

9,3 (78 Évaluations)

Emplacement
9,9
Qualite
9,4
Nettoyage
9,2
Personnel
9,5
Équipements
9,4
Recommandable
9,6

Votre avis nous intéresse


Avis de nos clients

Anita Bennett10
FÉVR. 2024
This location is absolutely perfect for exploring old town Seville!! It is close to great restaurants, the Alcazar and Cathedral. The patio has a beautiful view and is lovely place to sit and relax. The furnishings were modern and the beds were very comfortable. The washing machine was fabulous to have in the unit. Alex was helpful before check in and Inma met us at the unit. She gave us wonderful recommendations! (Just a side note for breakfast..we loved Jesters coffee. Close walk each morning from the unit.) Really enjoyed our stay!
Réponse du service qualité

Dear Anita,

Thank you very much for your wonderful review. We´re thrilled to hear that our location was perfect for exploring old town Seville, and that you enjoyed its proximity to great restaurants, the Alcazar, and Cathedral. It´s fantastic that you found the patio view beautiful and relaxing, and that the furnishings were modern and comfortable. We´re glad the washing machine was convenient for you. It´s great to hear that Alex and Inma were helpful and provided you with wonderful recommendations. Thank you for the side note about Jesters coffee for breakfast; we´ll be sure to check it out. We´re delighted that you really enjoyed your stay, and we hope to welcome you back again in the future.

Jenny Fox10
FÉVR. 2024
Great apartment in great location.
Réponse du service qualité

Dear Jenny,

Thank you for your review. We´re thrilled to hear that you enjoyed your stay in our apartment and that you found the location to be great.

We strive to provide our guests with a comfortable and convenient experience, and we´re delighted that we succeeded during your visit. We hope to have the opportunity to welcome you back again soon.

Isabelle Hassan10
FÉVR. 2024
Tout était parfait merci
Réponse du service qualité

Dear Isabelle,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Marcin Majchrzak10
FÉVR. 2024
Perfect location close to old town and beautiful park. Walking distance to many interesting places, restaurants, shops and gren area. Nice, elegant, comfortable and clean appartment. Perfect communication and support during checkin. Place looks like in description and on the photos. Perfect choice.
Réponse du service qualité

Dear Marcin,

Thank you very much for your wonderful review. We´re thrilled to hear that you enjoyed the perfect location close to the old town and beautiful park, as well as the walking distance to many interesting places, restaurants, shops, and green areas. We´re delighted that you found the apartment nice, elegant, comfortable, and clean. It´s fantastic to know that your check-in experience went smoothly and that the place lived up to the description and photos. We truly appreciate your kind words and recommendation. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

Mariana Sá10
JANV. 2024
Dear [Reviewer´s Name],

Thank you for your kind review. We´re pleased to hear that the apartment met your expectations, being spacious and impeccably clean, just as depicted in the photos. We apologize for any inconvenience caused by the smell from the bathroom drain and appreciate you bringing it to our attention. Rest assured, we will address this issue to ensure a more pleasant experience in the future. We look forward to welcoming you back to Pablo´s apartment.
Réponse du service qualité

Dear Mariana,

Thank you for your kind review. We´re pleased to hear that the apartment met your expectations, being spacious and impeccably clean, just as depicted in the photos. We apologize for any inconvenience caused by the smell from the bathroom drain, and appreciate you bringing it to our attention. The smell issue is an isolated incident and may be due to external factors, but rest assured, we will address this issue to ensure a more pleasant experience in the future. We look forward to welcoming you back to Pablo´s apartment.

Youssef Seffar5
DÉC. 2023
Appartement sur 2 niveaux en centre ville de Séville mais très étroit et un peu vestuste
L´emplacement de l´appartement est idéal. La proximité avec Alcazar et la Giralda est pratique pour visiter le centre ville.
L´appartement est très étriqué et dispose d´escalier pour accéder au salon cuisine à l´étage. Les escaliers ne sont pas sécurisés et ont posé problème car nous avions 3 bébés lors de ce voyage. Les photos ne sont pas à l´image de la réalité de l´appartement. Les chambres sont très petites, le couloir de distribution très étroit et la terrasse à l´étage n´est pas utilisable, elle donne sur des travaux et des maçons qui sont tous les jours de 8h à 19h. Les odeurs des égouts sont très fortes dans les salles de bains. L´humidité est apparente sur les murs de l´appartement à proximité des ouvertures. L´accès en voiture est compliqué et le parking le plus proche est constamment plein. On a du se garer à plus de 1km de l´appartement.
Réponse du service qualité

Dear Youssef,
We are grateful for your positive review highlighting our apartment's central location.

We want to express our regret for the inconvenience caused by parking challenges. Due to the central location, parking can be challenging, and we recommend exploring alternative transportation options.
Being located in the city centre limits the possibility of being able to park in the central areas as most streets are pedestrian, however, we are next to the wonderful Plaza de Santa Cruz where you can stop for a few minutes to unload luggage. On the other hand, we regret that as it was a holiday period, the nearest car park was full and we were forced to park a few metres further away.

On the other hand, we do apologize if you didn't find apartment to your liking. Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.

Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department

Lori Shellenberger10
DÉC. 2023
This is a gorgeous apartment in the perfect location. Great layout for our family vacation! It’s even more lovely than the photos, has great bedding and towels, and a smart TV. The terrace has a beautiful view and is quite large for outdoor cocktails and dining!
Réponse du service qualité

Dear Lori,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department

Zak Barbarosh10
DÉC. 2023
The place was perfect. Awesome location and super CLEAN!
Réponse du service qualité

Dear Zak,
Thank you for your kind words in your review. It´s truly gratifying to hear that our attention to cleanliness was noticed during your stay. Creating a welcoming and hygienic environment is something we take to heart, and we´re pleased to know that it contributed positively to your experience.
Your feedback encourages us to continue upholding these high standards. We appreciate your choice to stay with us and hope to have the privilege of hosting you again.
Kind regards,
Quality Department

Inma Losas González9
DÉC. 2023
Évaluation sans commentaire.

Mélissa Creiche8
NOV. 2023
L’appartement est très bien situé pour visiter Séville à pied. L’appartement est conforme à la description, il est propre, bien équipé et confortable. Le seul point négatif est la mauvaise odeur permanente dans la salle de bain. Un four dans la cuisine serait un plus.
Réponse du service qualité

Dear Mélissa,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.


We deeply regret that you experienced about odor during your stay. One of our main objectives is customer satisfaction, so it saddens us to know that in your case we have not met it.
Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests.
We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department

Sabra Ives10
NOV. 2023
Our stay was short but we felt right at home. Easy to get to restaurants and shopping. Pablo was easy to communicate with and gave us good recommendations. I would stay here again.
Réponse du service qualité

Dear Sabra,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

Angel Benito Guzman Ortega10
NOV. 2023
Muy buena ubicación, cerca de la Catedral y de otros lugares de interés turístico. Fuimos a pie a muchos lugares. Hay locales de baile flamenco y de artesanía tradicional muy cerca. También está cerca de la estación de trenes.
Réponse du service qualité

Estimado Angel Benito,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad

Angélique Phelippeau10
NOV. 2023
Juste un problème d´odeur nauséabonde dans une salle de bain qui nous a empêché de l´utiliser. Sinon tout était parfait !!!
Réponse du service qualité

Dear Angélique,

Thank you for sharing your feedback. We sincerely apologize for the unpleasant experience with the malodorous bathroom. Please be assured that we take your comments seriously and will address the issue promptly to ensure it doesn´t recur. We appreciate your kind words regarding the rest of your experience and are delighted to hear that overall, everything met your expectations. Your input is invaluable to us as we strive to provide the best possible service. We look forward to welcoming you back for an improved experience.

Marie Claude Greteau8
NOV. 2023
Très bel appartement, lumineux , décoration soignée et un très bel emplacement dans le quartier animé de santa cruz , tout en étant très calme. Je recommande vivement
Réponse du service qualité

Dear Marie Claude,

Thank you for your kind words and positive review. We´re delighted to hear that you enjoyed our beautiful and bright apartment with its carefully curated decor. It´s wonderful to know that the location in the lively Santa Cruz neighborhood offered a perfect balance of vibrancy and tranquility. Your recommendation is greatly appreciated. We hope to have the pleasure of hosting you again for another enjoyable stay.

Bart Calleeuw10
OCT. 2023
De host was goed bereikbaar via Whatapp en heel behulpzaam. We konden, na overleg met de host, onze koffers reeds voor het check-in tijdstip achterlaten. Appartement was proper en volledig zoals beschreven. Via een QR code kon allerhande nuttige info geraadpleegd worden die heel up-to-date en zeer bruikbaar was. Een aanrader !
Réponse du service qualité

Dear Bart,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department

Virginie Dubuisson6
OCT. 2023
Bonjour, Nous n’avons pas pu utiliser la deuxième salle de bain tellement que les odeurs d’évacuation étaient fortes. Impossible s’ouvrir la porte de la douche car odeurs très désagréables. A 6 avec 1 seule salle de douche pas évident . L’emplacement était parfait
Réponse du service qualité

Dear Virginie,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.

We deeply regret that you experienced about odor during your stay. We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response. One of our main objectives is customer satisfaction, so it saddens us to know that in your case we have not met it. Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests.

Your feedback is important, and we will use it to improve our processes and provide a better experience for our guests. If you choose to stay with us again in the future, we´ll make sure your experience is more in line with our usual high standards. Thank you for bringing these matters to our attention.

Kind regards,
Quality Department

Linnea LoPresti8
OCT. 2023
The space was great…the location could not have been better..so walkable to everything. Nice outside space. The only issue was the fact that we had dirty bedding on one of the beds but Pablo was very responsive & got his cleaning service in right away. Pablo was consistently responsive & communicative. Strongly recommend
Réponse du service qualité

Dear Linnea,
Thank you for your feedback and for choosing our apartment for your stay. We´re pleased to hear that you enjoyed the space and the excellent location.

We apologize for the issue with the bedding but are glad to know that our cleaning service promptly addressed the matter to your satisfaction. Ensuring the cleanliness and comfort of our apartments is a top priority for us.

We appreciate your recommendation, and we´d be delighted to host you again should you return to the area.
Kind regards,
Quality Department

Stacey Lyons10
SEPT. 2023
We had such a wonderful stay at Pablo’s Airbnb! The location and setup of the apartment was brilliant! We especially loved the rooftop terrace and closeness to walk to the old town! I would definitely stay again with my family!
Réponse du service qualité

Dear Stacey,
We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience.
Kind regards,

Quality Department

Denise French6
SEPT. 2023
Recomiendo no ir en esta fecha ya que están remodelando el edificio de al lado y nos despertamos la primera mañana a las 7:45am con unos martillazos fuertísimos tanto que vibraban las paredes y ventanas. El anfitrión respondió rápidamente y nos reubicó en otro departamento pero fue un trastorno y una pérdida de tiempo y energía tener que mudarnos al día siguiente, volver a hacer las valijas y caminar varias cuadras arrastrandolas hasta el nuevo lugar. Considero que deberían habernos advertido previamente de la situación y no esperar hasta qué hiciéramos el reclamo. El departamento muy lindo, nuevo, limpio y coincide con las fotos. Se provee todo lo necesario para la estadía.
Réponse du service qualité

Estimada Denise,
Agradecemos sinceramente que se haya tomado el tiempo para compartir sus comentarios con nosotros después de su estancia en nuestro apartamento.

Lamentamos mucho cualquier inconveniente que haya experimentado. Queremos aclarar que las obras son situaciones puntuales y no representan la experiencia que normalmente ofrecemos. No tenemos control directo sobre las acciones de los vecinos. Dicha información la obtuvimos el día de su llegada, y aunque tratamos de intervenir en la medida de lo posible para garantizar la comodidad de nuestros huéspedes, en este caso no fue posible, ya que es algo ajeno a nosotros.

Esperamos que, a pesar de este contratiempo inicial, las acciones tomadas por nuestro equipo, ofreciéndoles una alternativa de alojamiento, haya repercutido positivamente en su estancia. Nuestro objetivo principal es brindar a nuestros huéspedes una experiencia cómoda y agradable, y esperamos que esta segunda opción haya cumplido con sus expectativas.

Sería un placer recibirles en el futuro para ofrecerles una experiencia lo más satisfactoria posible.

Departamento de Calidad

Chris Talbot8
SEPT. 2023
The apartment was in an excellent location close to all amenities. It was clean and well maintained apart from the tap which was loose in the main bathroom sink. The noisy and disturbing building work in a neighbouring apartment started early morning and continued with a short break for lunch throughout the day. Without this it would have been a peaceful and quiet location.
Réponse du service qualité

Dear Chris,
Thank you for sharing your feedback. We´re pleased to hear that you appreciated the apartment´s location and cleanliness during your stay. We apologize for the inconvenience caused by the loose tap in the main bathroom sink. We take these matters seriously and will address it immediately to ensure it meets our high-quality standards.We would have greatly appreciated it if you had informed us of this problem during your stay so that we could have addressed it promptly.

Regarding the noisy construction work in a neighboring apartment, we understand that this was disruptive. Please note that this construction work is an isolated incident and does not reflect the typical experience in our apartments. Unfortunately, such external factors are beyond our control, but we appreciate your understanding.

We value your feedback and will use it to continually improve our services. Despite these inconveniences, we hope you had an enjoyable stay in Seville and would consider staying with us again in the future.
Kind regards,

Quality Department

Louisa Desousa10
SEPT. 2023
We loved our stay here. The perfect location I Seville, close to everything. The accommodations had everything you need and the beds were very comfortable. Highly recommend
Réponse du service qualité

Dear Louisa,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Santa Teresa VIII in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards,

Quality Department

Julien Quehen10
AOÛT 2023
Super logement. Rien a dire de plus.
Réponse du service qualité

Dear Julien,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,

Quality Department

Emilie Léger10
AOÛT 2023
Beautiful place! Family of 6, slept very comfortably there, were very well located. Couldn´t ask for more.
Réponse du service qualité

Dear Emilie,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,

Quality Department

Clarice Deaville6
AOÛT 2023
Overall great location, close to everything and easy to find. The place needs some maintenance, there are scuffs on the wall, the sun beds were ripped and broken. No tea and coffee was provided (until we asked) and we also had to ask for toilet roll on the first night as it was forgotten. There were also some stains on the bedsheets. I mentioned the issues and was told someone would look at this. I had to chase this twice as no one came. On the last night of our 4 night stay, we did get coffee. The host did however let us check out later which was perfect as our flight was later in the evening.
Réponse du service qualité

Dear Clarice,
We deeply regret that upon your arrival, you did not find coffee or toilet paper in the apartment. As a courtesy to all our guests, we always provide these essentials on the day of their arrival to make their stay more enjoyable. We are pleased that upon reporting this inconvenience, our colleagues promptly provided them to you.
. Regarding the maintenance and other issues you mentioned, we will thoroughly inspect and address them to ensure the best experience for our future guests. Your feedback is instrumental in helping us improve, and we appreciate your understanding.

We hope that despite the inconveniences you encountered, you were able to enjoy our wonderful city, and that the late check-out offered by our colleagues made your stay a bit more comfortable and pleasant. We hope you will give us another chance in the future.
Kind regards,

Quality Department

Kathryn Nisch8
AOÛT 2023
Apartment was great. Check in very easy and great communication with host. Cannot beat the location of the apartment. Only downside was elevator was not working. Upon check in we were told it would be fixed within a day, however even when it was fixed did not work properly. Made it a challenge with luggage and strollers but the apartment itself and location were outstanding.
Réponse du service qualité

Dear Kathryn,
We´re pleased to hear that you had a great experience with the apartment and found the check-in process and communication with the host to be effective. We understand that the elevator issue posed some challenges during your stay, and we apologize for any inconvenience this may have caused. We´re glad to inform you that the elevator has been repaired and is now in working condition.

Your feedback is valuable to us as it helps us improve our services and facilities. We´re delighted that despite this challenge, you were able to enjoy the apartment´s exceptional location. Thank you for choosing our accommodation, and we hope to welcome you back for a more comfortable stay in the future.
Kind regards,

Quality Department

Ryan Bates10
AOÛT 2023
We loved our stay at Pablo´s apartment - the location is exceptional, just minutes from everything we came to see in Seville, and it was a wonderfully quiet and cool respite from the tourist hubbub outside. We had a minor hiccup with checkin, but everything worked out with great communication. Highly recommended.
Réponse du service qualité

Dear Ryan,
Thank you for highlighting the positive aspects of our location in Seville. Being near the main attractions is a key focus for us. We´re pleased that our location enhanced your experience. We look forward to welcoming you back to Seville in the future.
Kind regards.

Quality Department Manager

Mala Ramakrishnan10
JUIL. 2023
Excellent location, clean and comfortable. We enjoyed our stay.
Réponse du service qualité

Dear Mala,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Sinead Howard9
JUIL. 2023
Lovely apartment in a lovely location!
Location was ideal! The terrace was really great, the whole apartment was lovely. Would 100% return!
The apartment could do with more mirrors - in particular each bedroom should have a full length mirror. Also housekeeping should leave more toilet paper. We had a group of 6 and had to buy our own toilet paper after two days. All very minor complaints though!
Réponse du service qualité

Dear Sinead,
Thank you for sharing your positive experience about the apartment´s location and amenities. We´re glad to hear that you enjoyed the terrace and the overall ambiance. We´d be thrilled to welcome you back anytime!

Your feedback is greatly appreciated. We´ll certainly take note of your suggestion regarding mirrors, especially full-length mirrors in the bedrooms. We´ll also address the issue with housekeeping not leaving enough toilet paper. Your comments help us identify areas for improvement, and we´re committed to ensuring a more seamless and comfortable stay for all guests.

Thank you for your understanding of these minor concerns. We´re dedicated to enhancing the guest experience and making your next stay even more enjoyable. If you have any more thoughts to share or questions, please feel free to reach out.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Dawn McLeish10
JUIL. 2023
Great location and lovely apartment. Stairs in the apartment are quite steep. Balcony great to have.
Réponse du service qualité

Dear Dawn,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Diana Wilcox10
JUIL. 2023
Beautiful apartment. Clean and comfortable with a lovely terrace for early morning or late evening relaxing. The apartment is on two levels with bedrooms and bathrooms downstairs and kitchen-living room upstairs. Perfect location. Situated in a most interesting small plaza right in the most beautiful old town area of the city. There is a well known Flamenco performance venue right across the street. Around the corner are endless tapas bars and restaurants on a lovely old street leading to the Cathedral. Easy walking everywhere. Parks and plazas everywhere. Sevilla is our favorite city in Spain. Wonderful visit!
Réponse du service qualité

Dear Diana,
Muchas gracias por tu maravillosa reseña. Nos alegra que hayas disfrutado de tu estancia en nuestro hermoso apartamento y de la encantadora ubicación en el corazón de Sevilla. Esperamos verte de nuevo pronto.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Shaista Thomas8
JUIN 2023
The condo was as described. Walkable to all major attractions. Beds were comfortable and clean. Closets were helpful. No ironing board was provided, bathroom spaces are tight. Coffee was not good. They were nice to leave two bottles of water for us. Checkin was 2 hrs late. Construction noise loud hammering from 7:30 am to 10 am.
Réponse du service qualité

Dear Shaista,
Thank you for sharing your experience and for staying with us. We appreciate your feedback and will take your comments into consideration to improve our services. We hope you still had an enjoyable stay in Sevilla.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Michelle Klekamp10
JUIN 2023
The apartment was lovely and perfectly located in the beautiful Santa Cruz neighborhood of Sevilla!
Réponse du service qualité

Dear Michelle.
Thank you for your wonderful review! We´re delighted to hear that you enjoyed the beautifully decorated apartment and its convenient location. We appreciate your kind words.We look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Jason Ramsey10
JUIN 2023
The place is very modern and comfortable. Most importantly, it is located on a quiet street but very close to all of the “action.” I highly recommend!
Réponse du service qualité

Dear Jason.
Thank you for your wonderful review. We´re thrilled that you found our place modern, comfortable, and conveniently located. We appreciate your recommendation.
Kind regard.
Jose L.H. Campos
Quality Department Manager

Alan Lowden10
MAI 2023
Great place in a perfect location. Communication with Pablo was excellent too!
Réponse du service qualité

Dear Alan,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Jose L.H. Campos
Quality Department Manager

Jorge Silva8
MAI 2023
Un lugar excepcional. La ubicación es todo. Sales caminando a todos lados sin problema. Ojo con el showerdoor tiende a golpear.
Réponse du service qualité

Estimado Jorge. Agradecemos sinceramente sus comentarios y sugerencias, y lamentamos cualquier inconveniente que haya experimentado. Nos gustaría asegurarnos de que sepa que tomamos en serio cualquier feedback de nuestros huéspedes. Esperamos tener la oportunidad de mostrarles nuestra mejora en su próxima estadía. Javier S.V. Departamento de Calidad.

William Vonah10
MAI 2023
Wonderful flat in excellent location in old city. Beds comfortable and outdoor terrace nice to relax
Réponse du service qualité

Dear William,
Thank you for your wonderful review! We´re delighted to hear that you enjoyed our flat.
Kind regards
Jose L.H. Campos
Quality Department Manager

Christine Lamson10
MAI 2023
This apartment was spacious size for our family of 4 (2 grown boys). The location was so central - 5 min walk to everything- alcazar, cathedral, restaurants, flamenco The apartment was clean and modern. Beds are very comfortable and since they are on lower floor they are so quiet with minimal light - we slept so well here. Upstairs has a great patio and sunny living- dining room and kitchen. Patio table was nice spot with warm breeze and one morning we enjoyed breakfast home. The host was friendly and flexible, allowing us to check in early and responsive to all questions. Very easy stay here. Wonderful memories from our stay in Sevilla!
Réponse du service qualité

Dear Christine,
Thank you for your kind review. We´re delighted to hear that our spacious apartment was perfect for your family and that the location allowed you to easily explore the best of our city. We take pride in the cleanliness and modernity of our apartment, and we´re glad you found it comfortable. It was a pleasure being your host, and we´re happy to have contributed to your wonderful memories of Sevilla.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Deepa Baliga10
MAI 2023
Location is fantastic with lovely views of orange tree courtyard. It’s walkable to most sights and we enjoyed wandering around the Santa Cruz neighborhood. We loved our stay at Pablo’s apartment.
Réponse du service qualité

Dear Deepa,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Jose L.H. Campos
Quality Department Manager

茉莉mm G10
AVR. 2023
The apartment is well-equipped and the location is perfect. There are peacocks in the morning, which is a surprise. It is quiet at night. All in all, it is perfect. I will recommend it to friends and will come again next time!
Réponse du service qualité

Dear guest,
we´re thrilled to read your positive review of our apartment. Thank you for highlighting the cleanliness, comfort, and exceptional service we provide. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the near future.

Jose L.H. Campos
Quality Department Manager

Ronica Ruparelia10
AVR. 2023
Wonderful place - highly recommend
Réponse du service qualité

Dear Ronica,
Thank you for choosing our apartment for your holiday in Serville and for sharing your wonderful review with us. We are pleased to know that you found everything to be up to your expectations. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Emilien Jay10
AVR. 2023
Appartement très bien tenu et conforme à la description Emplacement idéal pour visiter Séville à pied À refaire!
Réponse du service qualité

Dear Emilien,
We would like to thank you for choosing to stay at our apartment in Seville and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Anónimo10
MARS 2023
perfecte locatie, een groot dakterras, fijn bed, en de bereikbaarheid/communicatie met de eigenaar . overdracht sleu
de locatie, het dakterras
Réponse du service qualité

Dear guest,
Thank you for choosing our apartment and for the description of the facilities, as well as the surroundings. We are delighted to know that you have enjoyed the area and very much look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Kim Burton10
MARS 2023
Can’t say enough about this place! Location is perfect, very walkable to everything you need! The place is very clean and we loved the balcony! Used the kitchen a lot and it was very well stocked! The team was so responsive and beyond helpful! I will absolutely be back and wouldn’t think of staying anywhere else!
Réponse du service qualité

Dear Kim,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Thank you for the great words to the many perks the facilites has to offer, specially the remarks about the kitchen.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Adam Likavec10
MARS 2023
Perfect location. Can walk to everything. Wonderful place. Beautiful outdoor patio. Highly recommend!
Réponse du service qualité

Dear Adam,
Thank you for this heartwarming review after your stay with us. To know that you have enjoyed the apartment and its location in one of the most historical places of Seville fills us with great joy. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Jeremy Hughes10
MARS 2023
This was such a wonderful place located so close to great food, parks, and more. I loved the smell of the orange blossoms and flowering vines right out front every time we walked outside. Such a cute little plaza right at your doorstep to sit and relax as well as so much to see and do in the historic part of Seville.
Réponse du service qualité

Dear Jeremy,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Anónimo5
MARS 2023
La falta de agua caliente nos estropeó la estancia en el apartamento.
La ubicación y la decoración del lugar.
El olor desagradable de un baño y el no disponer de agua caliente durante la estancia. Aunque avisamos en la mañana, tardaron dos horas en comunicar con nosotros, por lo que no pudimos resolver la situación. Tiene muchas escaleras para subir a la segunda planta y eran muy estrechas.
Réponse du service qualité

Estimado Huésped:
Sentimos profundamente escuchar que no disfrutara al máximo de su experiencia en nuestro apartamento, ya que nos esforzamos día a día en convertir cada estancia en algo inolvidable.
Sobre los inconvenientes que describe, contamos con un teléfono disponible las 24 horas del día para llamadas de emergencia. Nuestro equipo de atención al cliente respondió a su mensaje por mensajería instantánea tan pronto como la oficina abrió el domingo por la mañana. Nos agrada informar de que, tras estudiar su incidencia, se ha procedido a la sustitución del termo y a la colocación de dispositivos inhibidores de olores para garantizar la máxima comodidad de nuestros huéspedes.
Aunque lamentamos que tras la atención y soluciones ofrecidas durante su estancia nos evalúe con esta puntuación, queremos aprovechar para agradecerle elegirnos para su estancia en Sevilla y por el tiempo dedicado en escribir una reseña. Esperamos nos dé la oportunidad de recibirle de nuevo pronto, asegurando que cumplimos todos nuestros estándares para demostrarle nuestro verdadero nivel de calidad.

Jose L.H. Campos
Director de Calidad

June Sun10
MARS 2023
Great location and awesome place, would recommend!
Réponse du service qualité

Dear June,
We are thrilled that every aspect of your stay in our Santa Teresa VIII apartment was perfect. Thank you for this gran review and for the recommendation. We look forward to hosting you again in the near future.

Jose L.H. Campos
Quality Department Manager

inez de vrome8
MARS 2023
Top locatie, mooie terras, ruim appartement, leuk ingericht. Vriendelijk onthaal.
Er was een vochtprobleem, zichtbaar op de muur van de woonkamer maar vooral veel hinder door de geur. Er is geen mogelijkheid om je bagage ergens achter te laten als je vroeger toekomt/later vertrekt. Na veel vragen van ons zijn we uiteindelijk doorverwezen naar een bagage opslagplaats in de stad. Een spiegel in elke kamer zou handig zijn.
Réponse du service qualité

Dear Inez,
Thank you for choosing us for your stay in Seville and for taking the time to review us.
It seems that some aspects of your stay prevented it from being perfect. We would like to inform that we have already adressed the problems with the smell and has been solved now. Should a early check-in or late check-out not be available out of our stated times, we suugest the most convenience concierge/lockers services to our guests. Finally, we want to thank you for all your valuable feedback. We will certainly have it under consideration.
We look forward to having the opportunity of hosting you again, ensuring we exeed your expectations.

Jose L.H. Campos
Quality Department Manager

Bernadette Mckeown10
FÉVR. 2023
Loved this apartment! The location is beautiful, overlooking a peaceful square with orange trees yet only a few minutes walk to great restaurants/the cathedral square. Space inside is perfect, comfortable bedrooms, nice living space and stunning terrace. When we return to Seville (which we will) i´ll be hoping to book again. Thank you for a wonderful stay!
Réponse du service qualité

Dear Bernadette,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Vitalii Yasan9
FÉVR. 2023
Évaluation sans commentaire.

Veridiana Martínez10
FÉVR. 2023
El piso es muy bonito, estaba muy limpio y tenía todo lo necesario. Las camas son muy cómodas. Es muy acogedor. Muy céntrico. La terraza es fantástica.
Réponse du service qualité

Estimada Veridiana:
Gracias por esta gran reseña tras su estancia en nuestro apartamento. Leemos con satisfacción que hemos sido capaces de ofrecer un buen servicio en comodidad y limpieza. Esperamos tener la oportunidad de volver a alojarle de nuevo muy pronto.

Jose L.H. Campos
Director de Calidad

Marc Antoine LE CAP - FOURCY10
FÉVR. 2023
Évaluation sans commentaire.

Monique Kin8
JANV. 2023
complete heerlijkheid
twee verdiepingen, terras, goede bedden en aan alles was gedacht. zeer compleet
niets
Réponse du service qualité

Dear Monique,
Thank you for choosing us and for writing this review. We could not be happier that you enjoyed your stay. We hope to receive you again soon.

Jose L.H. Campos
Quality Department Manager

Jason Sheriff6
JANV. 2023
The apartment is in a fantastic location, the terrace is great and Elena who came to check us in was lovely and had good suggestions for what to do in Seville. However, the apartment could have been cleaner and it has a real problem with damp. In particular downstairs had a persistent smell. We stayed in winter so perhaps this isn’t an issue if you visit in summer.
Réponse du service qualité

Dear Jason,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. Rest assured we have taken good note of it and we are already looking into the problem. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.

Jose L.H. Campos
Quality Department Manager

Omar El jayidi8,8
DÉC. 2022
La teraza y las habitaciones igual que las fotos..
Réponse du service qualité

Estimado Omar:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Kelly Kang10
DÉC. 2022
I had originally reserved a different apartment, but that location had a problem, so the host rebooked this location. I was initially disappointed, but we were pleased with this one. The location was excellent. It´s in a quiet neighborhood but is still within walking distance of everything.
Réponse du service qualité

Dear Kelly,
We are very happy that this new apartment could match your expectations and that everything worked out in the end. Thank you for this review, we will be delighted to receive you again in the future.

Jose L.H. Campos
Quality Department Manager

Ajay Sharma10
DÉC. 2022
Nice and clean apartment in a prime location. Close to the Cathedral, park and dozens of restaurants. Pablo and Andrea were great communicators. Andrea met us at the apartment. She showed us how everything worked and mapped out some nice restaurants close by. I would highly recommend this apartment to anyone visiting Seville.
Réponse du service qualité

Dear Ajay,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

Luis Diego Zuñiga Rivera10
DÉC. 2022
Definitivamente volvería donde Pablo. Excelente atención. El apartamento en excelentes condiciones, muy limpio, bien equipado, muy buena ubicación (casco antiguo) y una terraza preciosa.
Réponse du service qualité

Estimado Luis, Muchísimas gracias por esta maravillosa evaluación. Es la mejor de las recompensas que podemos recibir. Estaremos encantados de volver a recibirle en su próxima visita a Sevilla.

Jose L.H. Campos
Director de Calidad

Isabelle Parmentier10
DÉC. 2022
Magnificent apartment located in the heart of the historic city, it was a real pleasure to stay there. Impeccably clean, very comfortable bedding. Thank you Pablo.
Réponse du service qualité

Dear Isabelle,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Alex Soto9,3
NOV. 2022
Clean. Great location.

Adrianus Bastiaansen9,3
NOV. 2022
Prima lokatie om te verblijven, mooi uitgeruste keuken en verder van alle gemakken voorzien. Door de centrale ligging kun je alle evenementen lopend bereiken.
Réponse du service qualité

Dear John, Thank you for the magnificent review highlighting the great location of the apartment and the equipment of the kitchen. We look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager
Jose L.H. Campos
Quality Department Manager

Rikard Haapala10
NOV. 2022
An incredibly nice apartment located right in the heart of Seville. It was incredibly easy communication and check-in. I can recommend this apartment to anyone who wants to visit this fine city. A huge balcony which was really wonderful both in the day and night.
Réponse du service qualité

Dear Rikard, We are happy that we could match your expectations and that we could help to make of your trip to Seville a memorable event. Thank you again for praising our staff and for recommending us to the travel community. We hope to welcome you again in the near future.

Jose L.H. Campos
Quality Department Manager

Andrea Hallam10
OCT. 2022
The apartment was perfect for us. Clean, spacious and everything we needed. A lovely spacious terrace to relax after dinner in the evenings. Very quiet location but within walking distance to the main sites. I would definitely recommend this apartment. It was perfect for us. Excellent communication with the host.

ofer shoshani9,2
OCT. 2022
The apartment was spacious, the living room was very good, excellent balcony, excellent location
There was a problem with the hot water the first day after that it was solved
Réponse du service qualité

Dear Ofer,
Thank you for writing this wonderful review. We are happy that the problem with the hot water could be fixed promtly and you could enjoy your stay.

Jose L.H. Campos
Quality Department Manager

David Keane10
OCT. 2022
Perfect location. Very close to all the sights but in a quiet little square. Spotlessly clean. Excellent communication with the host. Highly recommend

Stuart Smith10
AOÛT 2022
Brilliant place. Quirky, spacious and the balcony was great. Absolutely perfect location too.
Réponse du service qualité

Dear Stuart, thank you for this very kind review of our apartment and we look forward to serving you again in the future.

Aija T.
Quality Department

Cécile Meyer10
AOÛT 2022
Appartement, quartier et accueil au top.
Réponse du service qualité

Dear Cécile, thank you very much for your kind feedback. It is a pleasure for us to know that you had a memorable stay with us.
Hope to meet you again in the future.

Aija T.
Quality Department

Paul Kelly10
JUIL. 2022
Fantastic location, great apartment. Communication was 10/10. We will definitely return. Only regret is that our time was too short. See you again. Kelly family
Réponse du service qualité

Dear Paul, thank you very much for your kind feedback. It was a pleasure to assist you family during your stay in Seville and we hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Dorothy Rumbaugh10
JUIL. 2022
This place was perfect! The host was there and waiting even though we arrived a little early. He was wonderful, answering any questions and had lots of suggestions and information to make our trip special. It is the perfect location, close to everything but still in a nice quiet spot. Everything was spotlessly clean and decorated nicely. I hope I am able to come back soon. If so, this will be my first choice to stay!
Réponse du service qualité

Dear Dorothy, thank you very much for choosing our apartment for your stay. We are delighted that our superior location was a highlight of your stay, in addition to the cleanliness and decoration of the apartment.
We are glad to know that we were able to match your holiday expectations and look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Ana Maria10
JUIL. 2022
Localisation excellente, en plein cœur du centre historique, à deux pas des principales attractions. Terrasse très agréable. Bel accueil de l’hôte.
Réponse du service qualité

Dear Ana Maria, thank you very much for sharing your personal opinion about your stay in our great location which offers an easy access many key sites in the city and gives great local feel. We are glad to know that you enjoyed your time with us.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Trisha10
JUIN 2022
Pablo’s place was everything we had hoped for! Close to Real Alcazar, restaurants and shopping. Communication was great, very responsive to any questions we had. We had an enjoyable stay and would definitely recommend!
Réponse du service qualité

Thank you Trisha for your positive feedback. We are glad to know that the apartment met your expectations and you had an enjoyable stay with us.
We appreciate your kind recommendation and we would love to have you stay with us again.

Aija T.
Quality Department

Andrew10
JUIN 2022
This was a great apartment. We loved the deck - every night is like a free concert with the Flamenco hall next door. The location is amazing - a bit challenging to move in due to the location without parking but we just pulled over in a temporary spot to unload and move the bags in and then took the car to the garage a short walk away. The rooms were comfortable for two adults and three kids and the proximity to all of the side streets and alleyways was perfect - we didn´t miss the car as everything was close by.
Réponse du service qualité

Dear Andrew, thank you for your feedback. We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience and we would love for you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Deb9,7
JUIN 2022
Great host
Réponse du service qualité

Dear Deb, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay.
We would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

Cate10
JUIN 2022
Awesome apartment in an amazing location in the old town. The terrace was a real highlight! Easy check in and great communication. Would definitely stay here again.
Réponse du service qualité

Dear Cate, thank you very much for your kind comments regarding your stay. It was a pleasure to assist you on this occasion and we hope we will see you on future trips to Seville.

Aija T.
Quality Department

John10
JUIN 2022
Everything was perfect. 100% Recommend!
Réponse du service qualité

Dear John, thank you very much for your kind feedback and recommendation to other guests.
We look forward to serving you again in the near future.

Aija T.
Quality Department

Laura10
JUIN 2022
Apartamento muy acogedor con excelente ubicación y bien equipado.
Réponse du service qualité

Estimada Laura, le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Aija T.
Departamento de Calidad

Robert9
JUIN 2022
very clean and well situated apartment close to the old town. the apartment was very well furnished and the hosts met us promptly when we arrived. I would fully recommend a stay there when visiting seville
Réponse du service qualité

Dear Robert, thank you very much for your kind feedback and for sharing the highlights of your stay with us.
We look forward to meet you soon again.

Aija T.
Quality Department

Nathalie9,9
AVR. 2022
Tres beau duplex extremement bien placé dans une rue calme proche se tout. Superbe teraasse nous avons pu manger dehors tous les jours avec une jolie vue. Cuisine très bien equipée avec su mateeiel de qualité. Superbe.
Réponse du service qualité

Dear Nathalie,
First of all, we would like to thank you for choosing one of our apartments for your vacations in Seville and for the opinion you shared with us and our future guests. We are delighted to know your personal experience about your stay in one of our unbeatable locations.
We are looking forward to seeing you again soon.

Aija T.
Quality Department