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  4. Santa Teresa IV

Apartamento
Santa Teresa IV

Sevilla · Santa Cruz

9,5 (103 valoraciones)


1-6
Huéspedes

3
Dormitorios

3
Baños

110 m2
Superficie

Sobre el alojamiento

Este fantástico apartamento de diseño y recién inaugurado, está ubicado en un edificio histórico entre la calle Santa Teresa y la Plaza de Santa Cruz.

El apartamento tiene la disposición ideal para disfrutar de todas las comodidades: de 3 dormitorios, dos de ellos con cama individuales de 0.90*1.90 m, y el otro con cama de matrimonio de 1.50*1.90, tres baños completos con ducha, estando dos de ellos en suite en una de las habitaciones con dos camas y en la de cama de matrimonio, un salón muy luminoso con vistas a los Jardines y a la Plaza de Santa Cruz desde un acogedor balcón amueblado, y una moderna cocina completamente equipada.

En la restauración de la casa se han conservado todos los elementos arquitectónicos posibles originales y se ha creado un espacio y entorno únicos donde el huésped podrá disfrutar de una tranquilidad absoluta con todo el confort y la comodidad actuales.

El entorno del apartamento es único, la calle Santa Teresa y la Plaza de Santa Cruz son dos de los lugares más hermosos de Sevilla, llenos de historia y tradición. En los alrededores del apartamento hay pequeños bares tradicionales donde degustar la mejores tapas de la ciudad, pequeñas tiendas y un sin fin de lugares y rincones para visitar. La Catedral, el Alcázar, la Giralda..., todo queda a escasos metros caminando.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Planta 1ª Planta
Ascensor Disponible
Fibra óptica Gratis
Balcón Con vistas al exterior
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> VUT/SE/05484


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:



• Servicio de restauración cuya carta puede consultar aquí


• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,5 (103 Valoraciones)

Ubicación
9,9
Calidad
9,1
Limpieza
9,4
Personal
9,1
Instalaciones
9,4
Recomendación
9,5

Nos interesa tu opinión


Opiniones de nuestros clientes

Francisca Steverlynck10
FEB 2024
Everything was just perfect! The neighborhood is THE place to stay while visiting Sevilla. The apartment very nice remodeled plus clean and confortable. We had a perfect stay in sevilla!
Respuesta del Departamento de Calidad

Dear Francisca,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department

Maud Vergez10
ENE 2024
Nous avons passé un sejour inoubliable, grâce à la localisation et le confort de l´appartement. MERCI
Respuesta del Departamento de Calidad

Dear Maud,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Sasha Zakharka10
ENE 2024
We had a wonderful time in this apartment! Highly recommend it. And the location is perfect too. We will be back :)
Respuesta del Departamento de Calidad

Dear Sasha,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department

Nadia Widmann10
ENE 2024
Alloggio ampio e perfetto per visitare la città . Host preciso e amichevole. Ottima comunicazione
Respuesta del Departamento de Calidad

Dear Nadia,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department

Kristine Geddes10
DIC 2023
This property was a 10/10 for us! Exactly as pictured (beautiful) and plenty of space for the four of us (parents plus 2 adult children 21 and 24). The 3 bedrooms/ 3 bath layout was wonderful so everyone could have their personal space. 5 minutes walking to Cathedral/ Alcazar and steps away from great shops/ restaurants. VERY QUIET street located right by park. Slept like a baby at night! Our family commented how happy we were to have a chosen a quiet location but in the heart of everything. I would HIGHLY recommend! If we return to Spain I would absolutely love to stay here again! Note: Hosts were VERY responsive and great communication all the way through from before booking through our entire trip!
Respuesta del Departamento de Calidad

Dear Kristine,
Thank you for your glowing review. We´re thrilled you found our place amazing and enjoyed its convenient location. It´s wonderful to hear that the apartment met your expectations and you found our host friendly. We would be honored to host you again in the future.
Kind regards,
Quality Department

Maria Jose Tomas Martinez8
NOV 2023
La ubicación, y tener un baño en cada habitación
Respuesta del Departamento de Calidad

Estimada Maria Jose,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirla en un futuro cercano.
Saludos cordiales,
Departamento de Calidad

Patricia Saef10
NOV 2023
We loved the apartment was as described. Noisy from construction but didn’t interfere with our stay.
Respuesta del Departamento de Calidad

Dear Patricia,

Thank you for your gracious review of your recent stay at our apartment. We apologize for any inconvenience about the external construction, we appreciate your understanding that this is an external situation and out of our control, however, we are taking steps to avoid any inconvenience with this in the future. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Quality Department.

Abhishek Hasija10
OCT 2023
We’re a family of 6 and this place was perfect for us. It’s in the middle of the city and walking distance to every major attraction there is. Pablo and team were very responsive, helpful and friendly. Airbnb was as shown in the pictures. Would 10/10 recommend staying here.
Respuesta del Departamento de Calidad

Dear Abhishek,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department

Niloufar Lamakan10
OCT 2023
Fantastic location. Near everything but very quiet. Well equipped. Lovely balcony overlooking Santa Cruz square.
Respuesta del Departamento de Calidad

Dear Niloufar,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

dominique cordier8
OCT 2023
Retard remise des clefs, et travaux de rénovation dans l´immeuble.
Respuesta del Departamento de Calidad

Dear Dominique,
We appreciate your feedback about your stay. We always aim to provide punctual service and apologize for any delay in handing over the keys. We´ll review our processes to ensure this doesn´t happen in the future.

Regarding the renovation work in the building, we apologize for any inconvenience you experienced. Please note that such work is external to our control, and it´s not the usual state of our apartments. We´ll take your comments into consideration and do our best to minimize any potential disturbances during our guests´ stays.

Thank you for choosing to stay with us, and we hope you consider us for your future visits to ensure a smoother and more enjoyable experience.
Kind regards,
Quality Department

Louise Zuzarte10
OCT 2023
A wonderful stay in Seville- central, beautifully presented, air conditioned apartment. Very quiet and comfortable.
Respuesta del Departamento de Calidad

Dear Louise,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Kind regards,
Quality Department

Elisabeth Oliveira10
OCT 2023
Adoramos o apartamento e a localização, espaço bem decorado muito aconchegante cozinha completa tudo impecável
Respuesta del Departamento de Calidad

Dear Elisabeth,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department

Elizabeth Barnes10
OCT 2023
Location was prime!! Everything we planned to do was within walking 5-10 minutes distance. Apartment was perfect for our family. 3 bedrooms all with en suites gave everyone their own space and privacy. Would stay here again should we return to Seville.
Respuesta del Departamento de Calidad

Dear Elizabeth,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Cora Munoz10
SEP 2023
Excelente Opción , con una increíble ubicación , por supuesto que volvería a hospedarme en este Depto .
Respuesta del Departamento de Calidad

Estimada Cora,
Valoramos inmensamente sus comentarios positivos acerca de su experiencia en nuestro apartamento. Nos complace saber que su estancia fue agradable y satisfactoria. Gracias por confiar en nuestros servicios; su satisfacción es nuestra máxima prioridad.
Saludos cordiales,

Departamento de Calidad

Josef Pape8
SEP 2023
Sehr gut. Leider war ein Schlafzimmer nicht nutzbar, da -wahrscheinlich die Klimaanlage- ein stärkendes Geräusch machte
Respuesta del Departamento de Calidad

Dear Josef,
Thank you for taking the time to provide feedback about your recent stay at our apartment. We appreciate your valuable input and apologize for any inconvenience you experienced.

We are pleased to hear that you had an overall positive experience. However, we are truly sorry to learn that one of the rooms was not suitable for your stay due to an unusual noise issue, possibly related to the air conditioning. We understand how frustrating this must have been for you, and we would have liked to have been informed about this matter during your stay so that we could have promptly addressed it to ensure your comfort.

Please accept our apologies for any inconvenience this may have caused you, and rest assured that we will investigate and rectify this issue to prevent similar occurrences in the future.

We appreciate your feedback, and we hope that you will consider staying with us again in the future. Your comments help us in our ongoing efforts to improve our accommodations and services.

If you have any further questions or concerns, please do not hesitate to contact us.

Warm regards,

Quality Department

Geries Dibbene10
AGO 2023
A very good choice , if you come with car , then it is not easy to find a parking
Respuesta del Departamento de Calidad

Dear جريس,
We´re pleased to know that you made a very good choice by staying with us. As our property is located in the heart of Sevilla, specifically in the Santa Cruz neighborhood, we understand that parking can be a challenge due to the central location. However, we´d like to highlight that the Cano y Cueto parking facility is conveniently situated just a quick 3-minute walk from Santa Teresa street. This parking option might provide a convenient solution for guests arriving by car.

We appreciate your understanding of the dynamics of staying in such a vibrant and historic area. If you decide to visit us again, we´re here to ensure you have a comfortable and enjoyable experience.

Best regards,

Quality Department

Ali Benslimane5
AGO 2023
Place was nice but managment was not great.
Good location and clean.
The management staff couldnt speak english very well and were not very accomodating. Didnt let us keep the luggage to pick up later and made us empty the property and send us to another place to keep our luggage. There was no coffee for the machine, no detergent for the washing machine.
Respuesta del Departamento de Calidad

Dear Ricardo,
We appreciate you sharing your experience with us. We apologize for the inconvenience you faced with the management staff´s English proficiency and their level of accommodation. Communication and customer service are important aspects of our service, and we´re sorry that you didn´t receive the assistance you needed.

We understand that the luggage situation was frustrating, and we apologize for any inconvenience it caused. We´ll address this issue to ensure that our guests have a smoother experience in the future.

We also apologize for the absence of coffee for the machine and detergent for the washing machine. Providing these amenities is essential for a comfortable stay, and we´re sorry for any oversight on our part. We´ll make sure to replenish these items for future guests.

Your feedback is valuable in helping us improve our services and provide a better experience for our guests. If you have any further comments or concerns, please don´t hesitate to let us know. We´re committed to addressing these issues and making your future stays more enjoyable.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Eddie Dillon10
JUL 2023
Location, location, location. The apartment was absolutely perfect for everything we needed as a family of 6. It was in the heartbeat of all the attractions. Pablo was exceptional when it came to communications and the team were incredibly helpful with suggestions and tip. Highly recommend this apartment.
Respuesta del Departamento de Calidad

Dear Eddie,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Yanping Liu8
JUL 2023
房源很大,住置也很好。
Respuesta del Departamento de Calidad

Dear Yanping,
We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We value your feedback and will use it to further improve our services and amenities. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Francesca Dorman10
JUL 2023
Had a wonderful stay in Sevilla. The apartment was lovely, had everything we needed and in a perfect location. Would highly recommend.
Respuesta del Departamento de Calidad

Dear Francesca,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Kriti Christoforidou8
JUL 2023
The apartment is beautifully furnished with a balcony that overlooks a garden/square in Santa Cruz. It´s a nice quiet neighbourhood, and the street next to the apartment is accessible by car/taxi. The location is perfect for first-time travellers in Seville, as it´s within walking distance to all the landmarks. The apartment owner is quick to reply to messages, and the check-in process was easy. The beds are comfortable, and the kitchen is well stocked. All the kitchen appliances work perfectly.
The master bedroom (the one with the double bed) is the smallest of the three and doesn´t have much space to store your belongings. The clothes horse is very small for a group of 6 people who need to do laundry while travelling. The air-conditioning units are controlled by a central console instead of separately in each bedroom, which can be inconvenient with a group of 6 people.
Respuesta del Departamento de Calidad

Dear Kriti,

We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.

Jose L.H. Campos
Quality Department Manager

Denise Gardner10
JUN 2023
So central, we loved it!
Respuesta del Departamento de Calidad

Dear Denise,

Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Jose L.H. Campos
Quality Department Manager

Mircea Munteanu10
JUN 2023
A delightful place steps away from Real Alcazar and the Seville Cathedral. You can walk anywhere and it´s very quiet, and very nice.
Respuesta del Departamento de Calidad

Dear Mircea,
Thank you for your kind words! We´re thrilled you enjoyed your stay and the convenient location of the apartment. We hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

OtávioXavier Xavier10
JUN 2023
Apartamento confortável, bem localizado, em ótimo estado de conservação.
Respuesta del Departamento de Calidad

Dear guest,
Thank you for your kind review. We´re delighted you found the apartment comfortable and in excellent condition.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Anne Ellison10
JUN 2023
Darling apartment close to everything in Jewish corridor. Walking distance to cathedral and the Alcazar and amazing restaurants and rooftop bars. Would definitely rent again.
Respuesta del Departamento de Calidad

Dear Anne.
Thank you for your fantastic review! We´re thrilled to hear that you loved the location of our darling apartment in the Jewish corridor. It´s wonderful that you found it conveniently close to the cathedral, Alcazar, and a variety of amazing restaurants and rooftop bars. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Lauren Monteagudo10
JUN 2023
We loved our stay! It was extremely close to everything!
Respuesta del Departamento de Calidad

Dear Lauren, Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Laura Knox10
JUN 2023
Fantastic location

We have just returned from a week long stay, the flat’s location is perfect, a few minutes walk to the Cathedral, Alcazar and everything Seville has to offer. The flat itself was ideal and offered plenty of space for 4 adults. The beds were very comfortable, the kitchen is well equipped and all 3 bedrooms have en-suite facilities. We would not hesitate to re-book in the future. Fir your information - if you check-in after 10pm there is a 30Euro charge which increases to 50Euro after midnight.
Respuesta del Departamento de Calidad

Dear Laura,
Thank you for your fantastic review. We´re thrilled that you enjoyed the perfect location of our apartment. It´s great to hear that the flat provided ample space for your group of 4 and that you found the beds comfortable and the kitchen well-equipped. We appreciate your feedback and will take it into consideration. We would be delighted to welcome you back in the future. Thank you for choosing our apartment.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Anne Le Jeune10
MAY 2023
Séjour très agréable Appartement bien situé pour les visites Propre bien équipé Bien reçus malgré notre arrivée tardive
Respuesta del Departamento de Calidad

Dear Anne,
Thank you for sharing your feedback about your pleasant stay at our apartment. We are delighted to hear that you had a wonderful time and that the apartment´s location was convenient for your sightseeing activities.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Warm regards.
Jose L.H. Campos
Quality Department Manager

Natalie Jarvey10
MAY 2023
Pablo’s place was perfect for our stay in Sevilla. The area was walkable and we loved being so close to the Alcazar. It was nice to wake up to the beautiful view.
Respuesta del Departamento de Calidad

Dear Natalie, We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon. Javier S.V. Quality Department.

christine lebettre9
MAY 2023
Superbe
Emplacement parfait .jolei décoration... confortable et grand pour 3 couples d amis. Bien agencé ´
Aucune possibilité de laisser les bagages quelques heures a. Un endroit proche.. malentendu à ce sujet car j avais pose la question avant notre départ
Respuesta del Departamento de Calidad

Dear Christine,
We appreciate your comment about your stay in our apartment. We are very sorry for any issues or inconvenience you experienced during your stay. Please note that our check-out policy is upon availability. Your constructive criticism is extremely valuable to us, and we will use it to improve our services. We hope you will give us another opportunity to serve you and provide you with a much more enjoyable and problem-free experience.

Jose L.H. Campos
Quality Department Manager

Semira Ansari10
MAY 2023
We had a wonderful time at this property. The location was perfect--right in the heart of Sevilla close to so many bars, tapas restaurants, and shops, as well as the Alcaraz and a 15 minute walk to Plaza de Espana! The apartment was great but it can definitely use some new paint as it´s clear that there have been many renters in the space. Walls are scuffed and lots of chips and knicks, but the layout was perfect and a large enough space for our family. Samuel was also very communicative and helped whenever we needed anything like with a broken toilet. Overall, I highly recommend!
Respuesta del Departamento de Calidad

Dear Semira Ansari, thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

manuela imbrogno7
ABR 2023
No ha dejado ningún comentario.

Melissa Weinstein10
ABR 2023
Really responsive, helpful, great apartment great location
Respuesta del Departamento de Calidad

Dear Melissa,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Ben van der Sanden7
ABR 2023
Geweldige locatie maar met wat puntjes op de i kan het appartement zelf beter
De locatie was geweldig, aan een klein plein met parkje, midden in het oude centrum.
De keukenkastjes waren allemaal wat krakkemikkig en de hoeveelheid bestek en servies was beperkt voor 5 personen. De drie douches met elk een toilet waren niet echt goed schoon. De hoeveelheid handdoeken per persoon was voor drie nachten wat aan de krappe kant. De bedden waren hard maar dat is een kwestie van smaak.
Respuesta del Departamento de Calidad

Dear Ben,
Thank you for taking the time to leave a review of your stay at our apartment. We are thrilled to hear that you had a great experience and that our team made your stay memorable. We apologize for any inconvenience caused during your stay and appreciate your feedback as it helps us to improve. Thank you again for your review, and we hope to see you again soon.

Jose L.H. Campos
Quality Department Manager

Van Doorn Barbara8
ABR 2023
No ha dejado ningún comentario.

Nidhi Tuteja8
ABR 2023
Very nice location.
Unhelpful host. No flexibility around check out timings. No luggage storage facility. Roof Terrace is private and not for all the apartments ,which didn´t say clearly in the booking.
Respuesta del Departamento de Calidad

Dear Nidhi,

First and foremost, we would like to express our gratitude for choosing our establishment and for sharing your valuable impressions. We are truly sorry for any inconvenience caused by the check-out time. At the same time, we want to let you know that we always strive to meet our guests´ needs and provide a late check-out when possible. We are impressed by your complaint about the lack of flexibility, as no request for late check-out was made. We also recall that, despite our standard check-in time being at 15h, we agreed to meet you at 14h for check-in. However, at your request, we managed to make it even earlier, at 13h, and had you in the apartment by 12:30. Therefore, we are confused by your comment regarding our staff´s willingness to assist.

Regarding the roof terrace, we apologize for any confusion. In every advertisement you can find the specific equipment and distribution of each apartment.
We are happy to hear that you enjoyed the location of the apartment, and we hope that this positive aspect of your stay will encourage you to consider us for your future travel plans.

Thank you again for choosing our property, and we hope to have the opportunity to host you again in the future.

Jose L.H. Campos
Quality Department Manager

Amanda McGovern10
ABR 2023
We had a wonderful stay at this perfectly located flat right next to the historical sights and tons of restaurants. I never interacted with Pablo, but the company managing the flat was very helpful with check-in during busy Semana Santa and this was the perfect location from which to enjoy all the festivities. Will definitely rent this flat again the next time we are in Sevilla.
Respuesta del Departamento de Calidad

Dear Amanda,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Amanda McGovern10
ABR 2023
We had a wonderful stay at this perfectly located flat right next to the historical sights and tons of restaurants. I never interacted with Pablo, but the company managing the flat was very helpful with check-in during busy Semana Santa and this was the perfect location from which to enjoy all the festivities. Will definitely rent this flat again the next time we are in Sevilla.
Respuesta del Departamento de Calidad

Dear Amanda,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Seville. It gives us immense pleasure to hear that our apartment and staff contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Edgar Duque Zuluaga10
MAR 2023
Ubicación perfecta, todo muy limpio. Tal cual como se ve en las fotos. Disfruté mucho mi estadía. Lo recomendaría a ojos cerrados.
Respuesta del Departamento de Calidad

Estimado Edgar,
Estamos encantados de leer su reseña y saber que tuvo una estancia memorable en nuestro apartamento. Apreciamos mucho sus comentarios y es gratificante saber que disfrutó del alojamiento y los servicios que brindamos. Será un honor para nosotros recibirlo nuevamente en un futuro cercano.

Jose L.H. Campos
Director de Calidad

RANJEET PAWAR10
MAR 2023
The apartment and the experience we had with both its location and quality was superb. The apartment is wonderful and located in a beautiful plaza like none other in Seville.

kathiuska mellado herrera10
MAR 2023
Apartamenro con Encanto
lo amplio que es y sobre todo la ubicación. Carlos ha sido muy bien anfitrión y sobre todo me aconsejo bares típicas de Sevilla.
Respuesta del Departamento de Calidad

Dear Kathiuska,
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por Carlos. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Christopher Ngai10
MAR 2023
What a great location! We wanted to visit the oldest parts of the city and this home is at the right place. It is at the edge, I think, as no car is able to get in from here. It is in a cul-de-sac. Below the balcony, there is a small plaza with blossoming orange trees. The fragrance is captivating, unmistakably Sevilla - bitter orange aroma. Because it is on the edge, foot traffic around the home is less. Right by the house, however, we have a very nice restaurant that opens from breakfast ´til dinner. One day, after visiting the Alcázar, we could not find a restaurant to seat 10 of us along Calle Mateos Gago but was able to find tranquil space at this restaurant next door. You can walk to all major sites under 30 minutes, including the Plaza de España. The home itself is modernly decorated. Three bedrooms and 2.5 bathrooms. A comfortable home for 5 of us. The kitchen is equipped with necessary items though we only boiled water, use the fridge from wine and Jamon, and the washer. I can image that this can easily be a home away from home for a month or more. We would definitely recommend this home and would come back to stay again.
Respuesta del Departamento de Calidad

Dear Christopher,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Jenny Wojcikowski10
MAR 2023
I don’t even know where to begin. This apartment was just like the pictures and even better! It is located right on plaza Santa Cruz, a historic area by the gardens and just a 5 minute walk from the Alcazar. We were within a few minutes walk to everything Sevilla had to offer. The apartment is clean and spacious with three bedrooms all with their own private bathroom. It is quiet and very peaceful. The staff at Genteel Home who manage the property are very responsive and had great recommendations. We felt so fortunate to have found this apartment and hope to be back soon.
Respuesta del Departamento de Calidad

Dear Jenny,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Sylvia Caiñas Muxo10
FEB 2023
El apto es ideal! Lo recomiendo altamente y a todos los que vengan a Sevilla. La localización es ideal y el servicio y atención, impecable! El mejor lugar para hospedarse cuando visité Sevilla.
Respuesta del Departamento de Calidad

Estimada Sylvia,
Le agradecemos sinceramente por su positiva reseña de su estancia en nuestro apartamento en Sevilla. Nos complace saber que nuestro equipo le proporcionó un servicio excepcional y que nuestras instalaciones superaron sus expectativas. Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano.

Jose L.H. Campos
Director de Calidad

Robert Nimmo10
FEB 2023
Pablo´s apartment is a wonderful place to stay when visiting Seville. It´s is clean, easily accessible, and in a superb location particularly if you are a first time visitor to the city. The team who manage the apartment are exceptionally helpful and responsive; we managed to lock ourselves out of the apartment (entirely our fault!) on a Sunday morning and they quickly arranged the necessary help we needed , keeping us advised all the time as to what was happening- couldn´t have asked for more. Will definitely stay here again.
Respuesta del Departamento de Calidad

Dear Robert,
We read with great pleasure the kind words you write to our apartment and our team. We are extremely happy to know that they were most helpful in times of need.
Thank you again, we look forward to having the opportunity to hosting you again in the near future.

Jose L.H. Campos
Quality Department Manager

XISCO AGUILO CAPO9
ENE 2023
La situación centrica
Camas dobles
Respuesta del Departamento de Calidad

Estimado Xisco:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.

Jose L.H. Campos
Director de Calidad

Serafin Alonso10
ENE 2023
No ha dejado ningún comentario.

Sara Elliott10
ENE 2023
Lovely apartment
We enjoyed our stay. Great location! The apartment was nicely decorated and as pictured. We would stay here again!
Respuesta del Departamento de Calidad

Dear Sarah,
It is our pleasure to read that you enjoyed your stay at our apartment. Our entire team works hard to deliver luxury experiences and reading your kind words encourages us to keep the hard work. We hope to have the oportunity to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Miguel Arroyo8
ENE 2023
No ha dejado ningún comentario.

Cristin Sharp10
DIC 2022
Quiet and convenient location, clean, well appointed unit
This apartment was everything I was hoping it to be. Located in Santa Cruz plaza, it’s far enough away to be quiet, especially at night, yet still so close to all you could want and need. The three bathrooms were perfect for my family and afforded everyone the privacy they need. The apartment was also light and airy. We really enjoyed our time there.
Respuesta del Departamento de Calidad

Dear Cristin,
Thank you for the great feedback of your recent holiday experience at our Santa Teresa IV apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy we were able to meet all your needs during your stay.
Thank you for sharing your insights about the privacy the three en-suite bedrooms provide and the quiet, yet central location.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Sevilla. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Lia Fowler10
DIC 2022
The apartment was perfectly situated by a beautuful little plaza on a quiet street. Everything was within walking distance. The apartment was very well-equipped, the kitchen and bathrooms were modern and bery clean. Beds were very comfortable. We had a great experience here.
Respuesta del Departamento de Calidad

Dear Lia,
Thank you for this wonderful review. We could not be happier that you had a memorable time with us.

Jose L.H. Campos
Quality Department Manager

Jacquelin Hernández10
DIC 2022
No ha dejado ningún comentario.

Monica Veronica Ventaja Martinez9,2
DIC 2022
La ubicación
Que no me avisaron de dejar las llaves dentro e irme y estuvimos esperando 30 minutos a ver si alguien venía para devolver la llave. Fue un mal entendido. El resto genial
Respuesta del Departamento de Calidad

Estimada Olga:
Gracias por elegirnos y por dejarnos esta reseña. Lamentamos el malentendido, aunque nos alegramos de que respecto al apartamento todo estuviera a la altura de sus expectativas. Esperamos volver a recibirle pronto en Sevilla.

Jose L.H. Campos
Director de Calidad

Paloma Gonzalez10
NOV 2022
No ha dejado ningún comentario.

Ingrid Bogers8,8
NOV 2022
the location is really top!! very nice apartment - simple and fast welcome - I recommend

Martinus René Prins Prins10
OCT 2022
Beautiful stay in Seville
Location. All at walking distance

Telma Correia10
OCT 2022
The location was great! 4 minutes from the car park and others to several restaurants. The accommodation offers coffee and water, I found it very attentive.
nothing to point
Respuesta del Departamento de Calidad

Dear Tema,
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Mohamed Al Suwaidi9
OCT 2022
It is worth every cent paid. The location and views were amazing. The apartment was really clean, modern, and fresh. It satisfied all my needs

Bethany Downes7,3
OCT 2022
Unfortunately we had an incident with the host after we left, whom accused us of causing damage to the property. Thankfully Airbnb closed this case as there was no evidence to support his claims. Apartment block is very loud at night from other guests. The accommodation is in a lovely location, just ideal for exploring the city- but it’s a shame as it does not live up to the expectations of the pictures. The rooms were furnished to a basic standard- misleading compared to the photos. There are loads of marks all over the walls which need painting because it appears unkept and also the cleanliness of the bathrooms were not up to standard. The showers were dirty and had orange grease marks, dirty grout and splatter marks all over the walls, which was very unpleasant. Disappointing overall really- other than the location which was spot on!
Respuesta del Departamento de Calidad

Dear Bethany, We are really sorry to hear that you did not enjoy the experience in our apartment to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments. We do apologize for the marks and imperfections you encountered; there are absolutely no excuses for details to be overlooked as all of our apartments are regularly checked. We will make sure that the procedure is being reinforced. Also we apologize if any of the neighbors misbehaved at certain occasions. We regret not being immediately informed so as to be able to intervene in no time for you to fully enjoy your stay. For a future occasion, please do not hesitate to contact us for anything you may need, the team will do its utmost to find an immediate solution for you. Regarding the mentioned case, I’m happy to confirm that it could be successfully closed after studying it along with Airbnb. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Regards, Jose L.H. Campos

Mariarita9,6
SEP 2022
No ha dejado ningún comentario.

Carlos Martínez9,2
SEP 2022
No ha dejado ningún comentario.

Ram Agarwal10
SEP 2022
A very well maintained apartment.
Respuesta del Departamento de Calidad

Dear Ram, thank you very much for your valuable review.
Our team works hard to create unique experiences, so we are delighted to know that we are achieving it.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Ana &Amp; David Los Wanderlusters10
SEP 2022
Great apartment! Excellent location!
Respuesta del Departamento de Calidad

We are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment. We hope you will visit us again in not too distant a future.

Aija T.
Quality Department

Elena Alexeeva10
SEP 2022
Very spacious apartment in central location
Awesome apartment! Great location (short walk to all museums and restaurants). Lots of space, well equipped and had everything we needed.
Respuesta del Departamento de Calidad

Dear Elena, thank you very much for your review.
We are delighted to know that the apartment met your holiday expectations and you enjoyed our prime location and we hope to see you on your future trips to Seville.

Aija T.
Quality Department

gregsanchez9,2
AGO 2022
Apartamento limpio, cómodo y con una excelente situación, en pleno barrio de Santa Cruz y cerca del centro
Respuesta del Departamento de Calidad

Muchas gracias por esta revisión reconfortante sobre su estancia con nosotros, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos su próxima visita.

Aija T.
Departamento de Calidad

Felipe Rincon7
AGO 2022
Departamento después de 3 horas de checkinn no estaba disponible por falta de limpieza
Respuesta del Departamento de Calidad

Estimado Felipe, gracias por elegir nuestro apartamento para su estancia en Sevilla y por compartir su experiencia personal. Queremos hacerle llegar nuestras más sinceras disculpas por la espera excepcional que experimentó a su llegada y si ello hubiera podido causar algún inconveniente a usted y a su familia. Esta situación ha sido discutida con nuestro equipo con el fin de evitar que este tipo de situaciones se repitan en el futuro.
Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.

Aija T.
Departamento de Calidad

Susana10
AGO 2022
estancia perfecta en Sevilla
la ubicación perfecta, súper limpio, muy amplio, habitaciones muy grandes y camas muy cómodas. los baños muy completos y muy cómodos
me gusto todo
Respuesta del Departamento de Calidad

Estimada Susana, muchas gracias por los comentarios tan positivos que ha compartido referente a su estancia en nuestro apartamento, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.
Nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.

Aija T.
Departamento de Calidad

louise miller10
JUL 2022
un appartement exceptionnel

Nous avons apprécié l´appartement au plus haut point. Tout était prévu pour rendre notre séjour relax et sans souci pour profiter de la ville, malgré les grandes chaleurs. Air climatisé essentiel au retour de nos visites, des ascenseurs fonctionnels. Il y a l´équipement nécesssaire pour la lessive, faire la cuisine (café fourni) et relaxer dans un bel environnement décoré avec beaucoup de goût. Trois salles de bain pour nous quatre, grand luxe! Manuel nous a accueilli chaleureusement et donné beaucoup d´informations utiles à notre séjour, suggestions de restos, visites, épicerie, etc avec une carte bien utile. Propreté impeccable. J´y retournerais sans et je le recommanderai à des amis. Merci
Respuesta del Departamento de Calidad

Dear Louise, thank you very much for staying with us and for sharing your personal experience in our apartment. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
We look forward to serving you again in the future.

Aija T.
Quality Department

Claudia San Roman10
JUL 2022
Loved the location. Totally updated. Very clean, comfortable, safe, quiet. They let us checkin earlier. Very easy to get a hold off Pablo. Has an elevator. In the building and ac unit inside works great. Will be back for sure!
Respuesta del Departamento de Calidad

Dear Claudia, thank you very much for your kind review. It was a pleasure to assit you and we hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Juan Carlos Brito10
JUL 2022
Excelente ubicación, muy cómodo y completo. No se requiere más para unas vacaciones familiares.
Respuesta del Departamento de Calidad

Estimado Juan Carlos, muchas gracias por su comentario elogiando su reciente estancia en nuestro apartamento. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.

Aija T.
Departamento de Calidad

Dean10
JUN 2022
Pablo was great with communication during our stay. He replied quickly to our questions or concerns and was always ready to help.
Respuesta del Departamento de Calidad

Thank you Dean, for the lovely review about your stay with us. We are delighted to read that we were able to match your holiday expectations and look forward to serving you again in the near future.

Aija T.
Quality Department

TJ Tejera10
JUN 2022
Great location and large apartment. Highly recommend!
Respuesta del Departamento de Calidad

Thank you very much for your kind review, we are glad to know that the apartment met your holiday expectations.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Trish10
MAR 2022
This is a lovely apartment in a perfect location, Walking distance to all the attractions, best bars and restaurants. Very comfortable beds and very clean. Modern, bright decoration with a cute little balcony overlooking a square planted with orange trees and other greenery. Highly recommend this host and property.
Respuesta del Departamento de Calidad

Dear Trish,
First of all, we would like to thank you for choosing our accommodation for your vacation and for the review you shared, all your kind words about your stay with us are great to hear.
We are also very pleased to read your complete satisfaction with the comfort of the room in which we accommodate you and we thank you for highlighting the beauty of our accommodation aimed at ensuring a memorable stay.

Jennifer10
MAR 2022
Nice apartment, really cute balcony and great location. 10/10 would definitely recommend :) host was super helpful too!

Carla8
FEB 2022
Zeer mooi appartement in hele leuke buurt

Emma10
FEB 2022
Clean, modern apartment. Beautiful views across a quiet square. Location couldn’t have been better - perfectly situated so we could enjoy the vibes of the old town & explore the rest of Seville on foot. Hosts were helpful & always on hand with communication. We would definitely stay here again.

GM19667,9
FEB 2022
Un departamento hermoso frente a una placita muy linda. Totalmente recomentable
La ubicación es muy buena, el departamento es hermoso, decorado con muy buen gusto, Muy bien equipada la cocina. Como detalle menor, sería bueno dejar un rollo de papel, o servilletas de papel.
Respuesta del Departamento de Calidad

Muchas gracias por su opinión. Sus comentarios nos ayudan a a entender como nuestros huéspedes disfrutan de su estancia con nosotros y nos sirven de ayuda para conocer los puntos en los que todavía podemos mejorar su experiencia.

Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Sevilla.

Aija Teilane
Departamento de Calidad

Marta10
ENE 2022
La casa es preciosa, está en un edificio rehabilitado completamente por dentro, es muy espaciosa y cómoda. Cada uno de los tres dormitorios tiene su propio baño y tiene cocina, salón y un pequeño balcón a la Plaza de Santa Cruz muy agradable, donde da el sol por la mañana. La realidad concuerda perfectamente con lo que publican en la web. La zona es muy céntrica y tranquila a la vez, cercana a los jardines del Alcázar y a 5 minutos caminando de la Catedral. La entrada y la salida fueron muy cómodas y las personas que lo gestionan muy amables y se puede comunicar con ellas fácilmente.
Respuesta del Departamento de Calidad

En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su estancia en nuestro apartamento, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

valeria m10
ENE 2022
Cómodo, limpio, camas grandes y sala de estar con tv y balcón con linda vista
Súper comodo, buen ubicado, limpio y con mucha amabilidad ! Barrio tranquilo y cerca de restaurantes pequeños, muy lindos. Cerca de la catedral a 7’ y el palacio..
Respuesta del Departamento de Calidad

Gracias por su reseña que compartió después de su estancia en nuestro apartamento, estamos encantados de leer que pudimos cumplir con sus expectativas de vacaciones y esperamos verlo nuevamente en el futuro.

Aija Teilane
Departamento de Calidad

Tara9,7
DIC 2021
Very nice apartment centrally located. Super professional guest service! We had some problems with electricity in the Apartment and we got help, immediately! Definitely recommend!
Respuesta del Departamento de Calidad

Thank you very much for your kind feedback.

We are delighted that our superior location was a highlight of your stay, in addition to our hardworking staff. Our team will be happy to hear that their hard work has paid off!

We look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

Fanny8,7
NOV 2021
Nous avons passé un excellent séjour en famille, pour cette première visite de Séville 😍 L’emplacement était parfait, au pied des jardins de l’Alcazar et non loin de la cathédrale. l’appartement très fonctionnel et confortable, point très positif pour la literie ! Notre seule déception le manque d’une machine à café à expresso pour bien commencer la journée.
Respuesta del Departamento de Calidad

Thank you very much for the time you spent to share your personal impressions of your stay in our apartment. We always highly appreciate feedback, as it allows us to continually improve the experience we create for our guests.

Aija Teilane
Quality Department

Eva8,8
NOV 2021
No ha dejado ningún comentario.

Sara10
MAY 2021
El alojamiento es inmejorable!

Philippe8,8
NOV 2020
séjour très agréable, nous en avons pleinement profité !
+ L´accueil de Carmen, sympathique et enthousiaste La localisation de l´appartement, à 3 minutes de la cathédrale La vue de l´appartement, sur un petit square très sympa La propreté, la salle de bain / toilette par chambre, l´appartement refait avec goût et fonctionnel.
- Rien de bien méchant, peut-être un poil plus d´équipements en cuisine ?

Amandine M.9
JUL 2020
Une super emplacement proche de tout

Karine10
MAR 2020
Séjour inoubliable
+ Cet appartement est fabuleux ! Il est d´abord très bien placé. Il donne sur la place Santa Cruz qui est très jolie et qui fleure bon les orangers. C´est en plein coeur du quartier historique, devant les jardins Murillo. Tout est à bonne distance à pieds, nous n´avons pas utilisé la voiture de la semaine. Malgré cet emplacement central, c´est très calme ! L´appartement est très confortable, il y a tout le nécessaire pour passer un excellent séjour. Les lits sont très confortables, la décoration est très belle, tout est fait avec gout dans ce vieil immeuble rénové. Tout est dans le détail. L´accueil par Lola (qui nous attendait dans l´appartement) est chaleureux et elle explique tout ce qu´on peut faire à Séville. Ensuite Fatima a pris le relais par message afin de savoir si nous avions besoin de quoi que ce soit et si tout se passait bien. Une bouteille d´eau et des pâtisseries dans le frigo pour notre arrivée. Nous étions comme à la maison, et nous séjournerions à nouveau avec plaisir dans cet appartement.
Tout était parfait.

Fernando9,8
FEB 2020
El alojamiento merece muchísimo la pena. Bien ubicado, limpio, camas muy cómodas y muy acogedor. El único problema: el acceso a la terraza. Fue una de las razones por las cuales reservamos este alojamiento y, aunque no hizo "tiempo de terraza", tratamos de acceder a la misma (comunitaria para todo el edificio) la puerta estaba cerrada y no teníamos las llaves que permitían el acceso a la misma. Supongo que habríamos insistido en poder usarla de haber hecho mejor tiempo. No obstante, la valoración global es muy muy buena.
Respuesta del Departamento de Calidad

Muchas gracias por su comentario Fernando. Lamentablemente este apartamento no dispone de terraza, la terraza que está arriba del edificio es privada. No obstante, tiene un balcón bastante amplio con unas inmejorables vistas de la Plaza de Santa Cruz. Fátima - responsable de calidad de Genteel Home

Maansi & Siddharth10
ENE 2020
We loved our stay in Seville at this apartment. Perfect location and such a smooth, personal check-in process with lots of local tips and support. A gorgeous stylish apartment space, with lots of space for all six of us.

Mireia10
ENE 2020
El apartamento está en el centro pero su ubicación con vista a la plaza de Santa Cruz te da la sensación de estar fuera de la una ciudad. Es luminoso y tiene una decoración bonita. Es muy comodo el hecho de que cada habitación cuente con su baño. Todas las personas con las que contactamos fueron extremadamente amables y seviciales. Olvidamos un neceser en el apartamento y acudieron para volvernos a abrir. Muy recomendable!!!

Olivia10
ENE 2020
Perfect location close to cathedral!! Walked everywhere no need for Uber’s. Communication was great!! Place was clean and perfect for 3 couples or families. I would definitely stay there again

Daryl10
DIC 2019
Fantastic location right in the middle of the historic center. Nicely renovated with modern touches while getting the old world charm of Sevilla. Also the host, who greeted us and showed us everything we needed to know, gave a couple of delicious restaurant recommendations. My family had a great stay!

Neila9,5
NOV 2019
Confortable et agréable

Tamy10
NOV 2019
Lovely flat in a perfect location

JESUS ALBERTO8,5
NOV 2019
Un piso cómodo y bonito Ubicación, amplitud, diseño Faltan repisas y cajones en baños y duchas
Respuesta del Departamento de Calidad

Estimado Jesús Alberto, Apreciamos el tiempo dedicado a compartir su experiencia vacacional en nuestro apartamento Santa Teresa IV. También estamos muy contentos de leer que estuvo muy satisfecho con la ubicación y comodidad del apartamento. En relación al mobiliario, trasladamos directamente la información a nuestro equipo y valorarán su opinión al respecto. Muchas gracias de nuevo y esperamos servirle próximamente. Fátima Roca-responsable Dpto. de Calidad.

Maninder8,8
NOV 2019
Great Location. Definitely pricey . Else a clean and neat apartment . At about 15% below what they charged , it would be a great place. And should not charge extra for a 6 year old.
Respuesta del Departamento de Calidad

Thank you for your review Maninder! Note that we don´t charge any extra fee if your are coming with children. You could see the full price before your reservation. Anyway, we hope that you had a nice stay and we will be glad to host you again in the future. Fátima - responsable de calidad de Genteel Home

Irasema9,3
OCT 2019
Muy buena ubicación. Buen diseño, todo nuevo. Lugar muy céntrico y edificio característico de la zona. A tener en cuenta, si llegas más tarde de las 21h son 30 euros, más tarde de las 24h 50 euros y hay que pagar en metálico.

Jan10
OCT 2019
A great location and very quiet. Staff is very responsive. The beds are comfortable and the air conditioning is great.

Niloufar10
AGO 2019
The apartment was really clean, spacious and well equipped. Great location with a responsive host.

Sierra10
AGO 2019
Great place, excellent location

Eric10
AGO 2019
Fantastic location. Right in the heart of Seville / Bario Santa Cruz and near attractions, yet down a quiet side street. So, you get the best of both. Apartment was clean, modern style and had the basic necessities.

Achin10
AGO 2019
Everything about the apartment was excellent.Apartments were recently renovated and very spacious.we were in a group of 12 with children and took 2 apartments and everyone was comfortable.

Latia10
JUN 2019
The team at Genteel began communicating with me regarding the check in process within a couple of days of my arrival and they couldn´t have been more helpful. I stayed at a different hotel the night before until my party arrived and the team was great about letting us drop our bags early. This was a definite bonus, so we didn´t have to break up plans mid day to drop off our bags. The property was in a great location and the patio over looked a spot on walking tours. No disturbance issues at all. Additionally, in the same square is a location for a Flamenco Show.

Ramon7,8
MAY 2019
Very well located
We had power outlets every single night and we only had the A/C turned on.
Respuesta del Departamento de Calidad

Thank you very much for taken your time to leave us your review, it always helps us to imprive and become better hosts. First of all I want to apologize for any inconvinience yu might suffer during your stay. It´s a pity you didn´t inform us about the power outlets you suffered, because we would have been able to solved it on the moment if we knew, but we didn´t know, as you didn´t mentioned and the rest of our guests on the same property didn´t have any trouble. Anyway, thanks to you comments, we have proceeded to check all the electricity equipment on the apartment and everything is working properly. We are happy to know you have enjoyed the great location of our apartment. Regards