Santa Teresa I Suite

Het appartement was sfeervol ingericht vlakbij allerlei bezienswaardiheden in het mooie buurtje van Santa Cruz.
Het appartement lag aan een steegje van Santa Cruz met veel voorbijgangers, dus wel wat lawaaiierig. Het raam kon daardoor niet echt open. Het appartement was vochtig en had daardoor een muffe lucht. Ik miste een buitenplek welke ik wel had gezien op de fotopresentatie

Genteel-Home: Dear RMA,
We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests´ expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are sincerly sorry to read your dissatisfaction with the noise perceived from your apartment. However, we would like to take this opportunity to clarify that on our website you can check the location and all the details of our apartments. For a future occasion, we recommend you visit our website or contact our reservations department directly, to make sure you book the type of accommodation that best suits your vacation needs and wishes. Once more we thank you and look forward to serving you again soon.
Fátima Roca- chief of Customer Service.

Sevilla cautiva. La ubicación y la limpieza. Al ser un bajo, era difícil ventilar

Genteel-Home: Estimada María, Agradecemos su comentario después de su reciente visita a Sevilla. Gracias por señalar la limpieza y la ubicación de nuestro apartamento. Se encuentra recientemente reformado y diseñado para que nuestros huéspedes disfruten de una estancia lo más cómoda posible. En cuanto a la ventilación, lamentamos el inconveniente, sin embargo, nos gustaría señalar que todas las ventanas son oscilobatientes y permiten que se airee los espacios. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto. Fátima Roca-responsable Dpto. de Calidad

We really enjoyed our stay here, the location was perfect and it was very quiet. We felt the room was quite damp with the old walls and had a peculiar smell, though this did not detract much from the enjoyment of the room.

Ottima posizione nel cuore di Siviglia, che consente di raggiungere comodamente le principali attrazioni della città. L’appartamento è di recente ristrutturazione e ben arredato. Gli spazi sono perfetti per una coppia.
Unica nota negativa: abbiamo dovuto attendere 20 minuti l’arrivo della ragazza addetta al check-in.

Excellent location! Would definitely stay here again!
Apartment distribution, location, shampoo and shower gel availability.
It would be great to have a water filter like Brita. Some days we would walk so many kilometers that we would be very tired at the end of the day and we could not find a convenience store close by to get water.

الموقع جدا ممتاز يوجد عده خيارات لمواقف السيارات من 18 الى 25 يورو في اليوم جميع المطاعم والمعالم السياحيه المهمة قريبه استقبال ممتاز وتعاون
لايوجد

Nel complesso più che positivo
La posizione e l´arredamento.
Non c´è bidet, doccia troppo grande e poche basi d´appoggio.

Genteel-Home: Thank you very much for your review Carla, we really appreciate you took your time to write it down, but I have to admit I´m a little bit surprised due to is the first time some of our guests complait because the shower is too big, and about the bidet, it´s informed on Booking.com that we don´t have it, we are sorry if you didn´t see it when you made your reservation. We are very happy you have enjoyed the location of our apartment. Regards

Locatie en appartement modern en als nieuw.
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