Francos Entretejas II Penthouse

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La ubicación
La incomodidad para subir al cuarto , pensé que era más comodo

Genteel Home: Estimada Marcela, muchas gracias por elegir nuetsro apartamento para su estancia en Sevilla y por sus críticas constructivas.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.

Aija T.
Departamento de Calidad

Great location, great facilities, great stay!
The location is perfectly centered and in a great part of town. The kitchen is incredibly well-equipped and there´s a few close grocery stores nearby. The host was very welcoming and gave us a map with some recommendations for food and overall it was just a great visit. Oh also they have a roof terrace that is nice for relaxing in the evenings and has a decent view

Genteel Home: Dear Travis, thank you very much for your feedback.
We are glad to hear that you experienced our exceptional hospitality and enjoyed the excellent location of the apartment.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

No ha dejado ningún comentario.

Uitstekend
Locatie is goed.

Genteel Home: Dear Etienne, thank you very much for your feedback.
We are glad to know that our superior location was a highlight of your stay, without any doubts our apartment is located is one of the best areas of the city.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

posizione centralissima. appartamento dotato di ogni comfort

Genteel Home: Dear Federica, thank you very much for your feedback and the highlights on the great location and comfort of the apartment.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Estancia perfecta
Las vistas que ofrecía una panorámica del skyline del centro histórico de Sevilla

Genteel Home: Estimado Victor, muchas gracias por elegir nuestro apartamento para su estancia en Sevilla y por destacar su ubicación y excelentes vistas.
Esperamos que nos visite de nuevo en el futuro.

Aija T.
Departamento de Calidad

Great location - right in the center of the old town. 5mins walk from the Royal Alkazar. Place was modern and clean with all the necessary equipment for cooking.
On arrival we had to make the pull out couch depsite stating we would be using it. Also the pull out couch was uncomfortable.

Genteel Home: Thank you very much for choosing our apartment for your stay and sharing your personal experience with us.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Staff were nice but not helpful. They said the booking problem was with Booking.com. Even when proof was given we paid f
Nicely renovated. Excellent location
it was a 1 bedroom and we paid for a 2 bedroom. It was very, very small.

Genteel Home: Dear Judy, thank you very much for choosing our apartment for your stay in Seville and for sharing your personal experience with us.
We are thankful for the highlights on the excellent location of the apartment and we are sorry for the inconveniences you experienced. We would like to take this opportunity to point out that your reservation was made for One-Bedroom Penthouse. You were also sent all the information regarding the apartment you booked after the reservation was confirmed, We are sorry if this information was not clear on the website you used to confirm yoru reservation or for any reason you did not see our messages.
For the future reservation please do not hesitate to contact directly our Reservation Department, so our team will make sure you book the apartment that best meets your holiday needs and wishes.
We do hope that despite your disappointment on this occasion, we will have the opportunity of welcome you back to our apartment at some point in the future.

Aija T.
Quality Department

La limpieza, comodidad y ubicació

good spot, in the center, 2-3 minutes away from every spot you might enjoy for a drink/dinner

Genteel Home: Thank you very much for your feedback. We are glad to hear that you enjoyed our central location of the apartment and we hope to have the opportunity to meet you soon again.

Aija Teilane
Quality Department

Would stay here again.
Fantastic property location, very central to sites we wanted to see and many good options. Walking around was easy. Miriam was also very helpful when there was an issue with sink plumbing.
Adding some seating options for guests to enjoy the rooftop and view would be a good idea.

Genteel Home: Dear Craig, thank you very much for your feedback regarding your stay.
We greatly appreciate the time you took out of your day to share your personal experience in our apartment and your constructive comments.

Thank you for choosing our apartment on this occation and we look forward to serving you again in the future.

Aija Teilane
Quality Department

Volvería y lo recomiendo
Ea todo nuevo , cómodo, linda decoración , ventanas a la calle , dos baños , es muy agradable estar ahí . Llegamos antes del horario del check in y no tuvimos problema para entrar . Muy amable la señorita que nos recibió. La ubicación es excelente

Genteel Home: Estimada Veronica, apreciamos el tiempo dedicado a compartir su experiencia vacacional en nuestro apartamento y agradecemos su amable recomendación a otros huéspedes.

Por otro lado, nos gustaría darle las gracias por sus amables palabras sobre el apartamento y nuestro personal, especialmente en relación con la recepción. Dado que todo el equipo trabaja muy duro, tratando de superar las expectativas de los huéspedes, le transmitiremos su satisfacción con nuestros servicios. Muchas gracias por valorar nuestros esfuerzos.

Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

la localisation est idéale et la décoration agréable la terrasse a une vue incroyable sur la cathédrale
le canapé-lit dans le salon était très inconfortable

Genteel Home: Dear Krystyna, thank you for sharing your personal experience in our apartment. We appreciate your comments regarding your highlights of your stay and the aspects we can still improve to offer the most comfortable experience to our guests.

We look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

Situation parfaite, très bel appartement tout équipé et très confortable
Appartement fait pour 2 et non pour 4! Acoustique moyen par rapport au voisin et à la rue...

Genteel Home: Thank you very much for choosing our apartment for your stay in Seville and your review.

We appreciate your highlights on the prime location and comfort of the apartment. Also we would like to take this opportunity to clarify that the apartment you booked is one bedroom apartment, and it has a doble sofa bed in the living room, so up to 4 guests can stay there. For a future occasion do not hesitate to contact our Reservation Department, our team will be able to give you all the relevant information to make sure that you book the apartment that the best fits your needs.

We hope to see you again in the future.

Aija Teilane
Quality Department

No ha dejado ningún comentario.

A pleasant stay right in the centre of charming Seville
The location was stupendous!! The flat was clean and had all the facilities including an iron and a dishwasher.
The sofa bed made a bit of noise. Also, since we are not used to induction hobs, it took us some time to make it work after consulting You Tube. We should have asked about it.

Genteel Home: Firstly we would like to thank you for the review you shared following your visit to our apartment and are delighted to read that we were able to match your holiday expectations.
For a future occasion please do not hesitate to contact our team during your stay for any assistance you may need, it will be a pleasure to help you so you can fully enjoy your stay.

We look forward to your next visit.

Aija Teilane
Quality Department

Pleno centro, magnífica ubicación, moderno, nuevo y muy comodo
La ubicación excelente

Genteel Home: Queremos darle las gracias por compartir esta opinión sobre su estancia en nuestro apartamento. Estamos encantados de que haya disfrutado de su estancia.
Gracias por señalar la comodidad de nuestras instalaciones, recientemente reformadas y diseñadas para asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes.

Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

No ha dejado ningún comentario.

No ha dejado ningún comentario.

No ha dejado ningún comentario.

single beds

Posizione centralissima Appartamento molto bello

Genteel Home: Thank you very much for your positive review. We are glad to hear that you enjoyed the unbeatable location of the apartment.
It was a pleasure to assist you during your stay in Seville and we look forward to your next visit.

Aija Teilane
Quality Department

très bel appartement
Appartement moderne très lumineux, propre et très bien situé. Conforme aux photos.
Un peu juste pour 4 personnes ( il n’y a que 2 places à table). Appartement mal insonorisé par rapport au bruit de la rue (nettoyage de la rue chaque nuit vers 4h du matin peu réveiller les plus sensibles)

Genteel Home: Thank you for reviewing your stay with us. We are delighted to hear that you really enjoyed the beauty and the excellent location of our apartment.
Although the apartment is located on a pedestrian street and there is no traffic noise, we are sorry for any inconveniences you had caused by the local municipality cleaning services, unfortunately it is not something related to our services and it is beyond our control.

Again we thank you for your review, it has been a pleasure for us to read it and we look forward to serving you again soon.

Aija Teilane
Quality Department

La ubicación y el detalle del apartamento, parecía casi nuevo a estrenar. Muy limpio y con unas bonitas vistas de sevilla
Que los vecinos eran un poco ruidosos

Genteel Home: Le agradecemos su opinión acerca de sus vacaciones en nuestro apartamento. La satisfacción de nuestros huéspedes es nuestro objetivo principal, por ello estamos muy agradecidos por el tiempo dedicado a escribir este comentario.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Genial!
Su ubucación, y la decoración

Genteel Home: Estimado Jone, gracias por sus comentarios, estamos encantados de saber que disfrutó de su estancia. Un saludo
Ana García, Dpto. de calidad

Lo consiglio Ottima posizione centralissimo, appartamento moderno e dispone di tutto il necessario. Personale cordiale e molto disponibile Lo consiglio

Genteel Home: Dear Marco, first and foremost we would like to thank you for choosing our Entretajas apartment for your visit to Sevilla and for recommending us, this is undoubtedly the best reward for us all. Best regards. Ana García, Dpto de calidad