Palacio Apartment

La ubicación inmejorable, pero falta mejorar la limpieza/mantenimiento.

Fantástica la amabilidad con la que nos han tratado

Hosts were very easy to work with! Loved the location!

Spacious living/dining room with superb view to the palace and gardens. Kitchen small but everything you need in appliances. 3 bed, 3 bath and all the beds are very comfortable. Great location for walking to main squares and metro station Opera just 5 minutes walk away. There was a mix up over a late check out (my fault!) and they were great about it. Would definitely recommend.

Super locatie

除了不好找，其它都超赞！
地理位置超好，阳台上可以近距离的观赏到马德里皇宫的日出和日落，周围大小超市均有，较大的迪亚天天步行5分钟，食品物品较全，街角都有餐馆，距离地铁站3-4分钟步行
公寓的门是一个临街的绿色单扇门，没有门牌号很难找，我们在这里走了几个来回打了七八次电话都没有注意到，最后店家派人来接我们才入住的。绿门的上方有个“Auto Service" 的牌子，旁边是冰激凌店。

la struttura era ottima in uno stabile di lusso con una bellissima vista, ambiente raffinato ed ampio anche per un folto gruppo. Il confort e gli accessori erano ottimi.
l´ascensore fermava ad una rampa differente e questo lo rendeva poco confortevole x i disabili.

Strutttura e posizione meravigliosa.
Mancanza area condizionata

Great location. The electricity kept cutting out and needed to be reset

Genteel-Home: Dear Peter, we are sorry the inconvenience during your stay. The electricity problem was beyond our control because it was due to works carried out by the electricity company on the street, affecting the entire area. Fortunately it has been fixed. We apologize and hope you enjoyed your stay in Madrid. Regards.
Fatima Roca - Chief of Customer Service

La ubicación y la amplitud del apartamento
Que las habitaciones no tienen aire acondicionado y había muchísimo caló

Genteel-Home: nos alegramos que le haya gustado el apartamento y la ubicación, efectivamente hacía mucho calor en madrid esos días y aunque en el salón si hay aire acondicionado en los dormitorios tenemos unas ventiladores que refrescan el ambiente. Estamos intentando poner más aires acondicionados pero al ser un edificio antiguo protegido no es tan sencillo. Esperamos que lo pasasen bien y vuelvan a visitáramos.

Muy agradable
Departamento amplio

Todo perfecto

Really really good apartment staff so helpful great location would highly recommend 5 *

Great apartment in great location

Je ne peux avoir qu´un mot a dire: PARFAIT !.
Tout sans ex exception

It´s been great to stay at this wonderful apartment

4ª vez que visitamos Madrid e essa foi, sem dúvida, nossa melhor estadia.
Apartamento excelente, amplo, 3 qtos, 03 banheiros, sala imensa, vista imperdível do Palácio Real, próximo de tudo o que Madrid tem de melhor. Voltaremos sempre.
Não há nada de negativo que possa falar a não ser a vontade de ficar mais dias.

the hosts were so so helpfull they were waiting for us in the appartment late at night and helped us when we had a problem when we left. I want to tell them a big THANK YOU again.

Razoável. A localização.
Os quartos tem pouca luz natural .um deles não tem janela.

Genteel-Home: Estimado Antonio, gracias por su comentario. Efectivamente, al ser un apartamento con una ubicación tan excelente frente al Palacio Real, los dormitorios son interiores precisamente para garantizar el descanso de los huéspedes. Sin embargo, el salón es completamente exterior, muy amplio, con grandes ventanales y vistas preciosas. Saludos

Great location and very large apartment, very useful for travelling with group of friends or family. Large living room and beautiful views over the Palace and gardens. Good value for price.
We were here in February and couldn´t get the heating on, so it was very cold. Kitchen supplies very sparse, only coffee supplies for 1 day, not well equipped for cooking. In general it was clean, but carpets and furniture appear a bit worn and could use a cleaning or refresh.

Genteel-Home: Dear Sara, thank you for your comment. We are very happy to know that you liked the apartment, especially for its spaciousness and central location. We will review everything you say to improve and solve those comments and be able to achieve complete satisfaction of our customers. regards

très bon emplacement.Appartement agréable
nous n´avons pas consommé ce qu´il y avait pour le petit déjeuner. Nous avons aimé l´emplacement et l´appartement en général.
Nous n´avions pas le numéro du bâtiment. Nous n´avions pas la clef du local poubelle. L´ancien locataire avait laissé la poubelle dans les étages et c´est à nous qu´on a demandé des comptes. Un monsieur très désagréable est venu nous voir pour nous demander de faire le nécessaire. Nous n´avions pas de torchons pour essuyer la vaisselle. Il faudrait réparer les panneaux de douche.

Genteel-Home: Chère Mercedes, merci pour ton commentaire. Nous sommes heureux de savoir que vous avez aimé la décoration élégante et l´emplacement central de l´appartement. En ce qui concerne l´adresse, nous avons envoyé plusieurs courriels contenant des informations sur le numéro à remplir pour que notre compagnon puisse recevoir, ainsi que d´autres informations telles que l´adresse exacte de l´appartement. Nous sommes désolés pour le problème causé pour le poubelle (nous ne savons pas de quoi monsieus vous parle) et nous apprécions votre commentaire sur les écrans de douche pour le vérifier. Salutations

The apartment roomy enough for a family of 4+ with a breathtaking view for historic Madrid.
Our host was very helpful upon arrival. Check in and check out were very easy. The view of Palacio Real was amazing! And we had a great view from our apartment. I liked the amount of space in the apartment. It gave us the comfort we´re used to in a property when we´re in the states. Traveling with a party of four (one teen), we were all able to have some privacy.
The furniture and carpet need a deep cleaning. And the furniture looked like it was larger scale in the photos, not a bad thing just different from what I expected. The WiFi did not work in the bedrooms and we did receive enough towels (no washcloths) for our 4-day stay. The elevator was extremely small so taking luggage up and down was challenging so travel light.

Una vista impresionante, muy cómodo. Todo excelente.

We have just returned from an excellent ten day stay at Apartment Palacio in Madrid. The flat was perfectly located, just across the street from the Palacio Real gardens, and was clean, spacious and beautifully appointed and well equipped with everything we needed. We particularly appreciated the very comfortable beds with crisp white bed linens. The staff were friendly, competent and efficient, answering all our queries right away. While the flat is located on a main road, it was not noisy when the windows were shut since there was effective sound proofing. In any case, all the bedrooms are at the rear of the flat and quiet. We would not hesitate to recommend this property.

Manglande klimaanlegg, skitne sittemøblar, fulle askebeger.

Perfect location and size of apartment

Locations was outstanding!

Posizione eccellente e presenza di tre bagni.
Sul lato negativo, una stanza e un bagno non hanno finestre

Perfekter Ausgangspunkt für Städte-Trip nach Madrid.
Super Lage direkt am Palast . Altstadt und Shopping Centrum fußläufig. Prado etc über U-Bahn gut zu erreichen. Ausstattung für 5 Erwachsene mit 3 Bädern incl Toiletten ideal. Schlafzimmer nach hinten raus ruhig. Sehr geräumiges Wohn- und Esszimmer zur Straße gelegen mit Blick auf Palast und Palastgarten. Alles liebevoll eingerichtet.
Größe des Wohn-Essbereichs sehr gut, Schlafzimmer etwas wenig Stellfläche, dafür aber großzügige Einbauschränke.

The only good is his location.
It is super noisy.. very small bathroom and very small rooms , only the living room was nice ... no view on the sleeping rooms , windows that do not close .. so prepare yourself not to sleep.. constant noise. NOT worth the money

Vistas preciosas desde la sala, con una puesta del sol espectacular . Un poco molesta las obras en el inmueble.

Mis amigas y yo nos encanto el departamento. Beatriz estuvo en contacto con nosotras y estuvo esperándonos el día que llegamos de Londres. El apartamento esta muy bien ubicada (al lado del Palacio Real y los jardines), muy amplio y precioso. Ojalá pronto podemos regresar.

The apartment has a beautiful view of the Royal Palace and its gardens as well as pretty sunsets. It had plenty of space for our family of four--my children each had their own room. There is a nice restaurant very close by as well as a little market and ice cream store next door. We loved our stay!

El lugar del apartamento y la vista al palacio es fantastico. Nos hemos sentido muy bien, como el apartamiento es limpio, comodo y todo
es muy bien organizado.

The apartment was exceptional! The location, comfort, conveniences and privacy were fantastic! Will definitely stay there again!

We spent three weeks in Spain and Portugal in August of 2016 and the Apartment Palacio was, by far, the best place we stayed. It´s open, airy, with fantastic amenities, and a world-class view. Our photographs from the terrace look like postcards! The rooms are well appointed and the staff was incredibly helpful and friendly. It´s a wonderful apartment in every way.

Everything about the apartment was quality. Next time we are going to Madrid, we are sure to rent this apartment again.

Ignacio Bonnet, the agent I dealt with, was extremely helpful. He received us at the apartment upon our arrival and showed us much courtesy. He also helped us with obtaining transportation to the Atocha station. I highly recommend the agency. The property was spotless.

Excellent apartment with great location overlooking Palacio Real gardens. Accommodation of great quality and comfort. Very clean and easy to manage. Welcome from agency staff very good and great organizing of transport to and from airport. Ideal for families and groups of friends.

Fabulous apartment!! Location was suberb!!
The apartment was lovely in every detail -- great decorating!

Great Apartment & Location.

Very practical for a family trip.

Las vistas son fabulosas, el piso fantástico y está en una de las mejores zonas de Madrid, cerca de los edificios más emblemáticos y muy bien comunicado.

Ubicación perfecta, apartamento ideal para grupos grandes porque tiene tres baños y un salón amplísimo. Todos coincidimos en destacar la comodidad de las camas. Las habitaciones no son muy grandes, pero en general es un apartamento excelente.

We visited Madrid on the week of Sept 26 to Oct 4th. and stayed at Apartment Palacio. The apartment is perfectly located, walking distance to the Opera metro station, and plenty of places, such as Palacio Real, Plaza España, Puerta del Sol, Plaza Mayor, Mercado San Miguel, etc. The apartment is confortable, with a beautiful view of Palacio Real, like in the pictures. It has plenty of space, and worked perfectly for us (6 adults). The bedrooms are not big, but have good closet space to put your things out of the way. The beds are comfortable, the towels and linens are good, there is all you need to prepare some food, if you feel like. We received great service from genteel-home. Consider this is an old building, and as such, to get to the apartment, there are some steps you will have to climb or go down, as the elevator does not leave you in the floor of the apartment. One of the bathrooms had a smell, that we need to let the water run to get it away, but it was reported, so, probably it will be taken care of. Overall, feel comfortable to rent and stay at this place!. We had a great time, and were blessed with great weather!

Appartement très beau et bien placé. Conforme aux photos et à la description. Nous avons eu un problème de lave vaisselle et l´agence a pris en compte immédiatement le problème. Nous avons passé une agréable semaine. Toutes les chambres donnent sur une cour et sont donc très calmes. La vue du séjour est très dégagée. N´hésitez pas un instant.

Great location with view to the Palacio Real and Gardens and very close to 2 Metro stations. We walked everywhere from the apt. The bedrooms are not air-conditioned however opening the windows at night let a strong pleasant cool breeze even in the middle of august.

Todo un 10.
Trato, calidad,...
Perfecto!

Una preciosidad de apartamento. La sensación de alojarse en todo un piso señorial de Madrid: todo un lujo

Très bel appartement à la situation idéale.
Le métro est à 10mn
Les chambres sont très calmes.
Tout était parfait, il manquait juste un tire bouchon pour déguster un Rioja, une sympathique voisine nous en a prêté un.

appartement bien placé, vue magnifique sur le palacio, literie confortable, appartement bien équipé , trés propres.

What a wonderful apartment. My two sons and I spend a marvellous few days in Madrid beginning of February 2015 and I must say it was this apartment that really was the cherry on the cake. Madrid is a beautiful city but the location of this accommodation is perfect. 5 min walk to bus and Metro. Great restaurants, supermarkets and the Palace just a few minutes away. Also The Temple of Debod the only Egyptian temple outside Egypt is a short walk away. The Opera , Cafe Central for flamenco and others. Museums Prado etc a 30 min walk or a few mins by Metro. The apartment is beautifully furnished and bedrooms have own bathrooms and equipped with lovely bed linen for a great nights sleep and
towels. Very quiet no sounds . Thank you Ignacio for a great stay.

The apartment far exceeded our expectations. The location was perfect - right in front of the Sabatini gardens and the Royal Palace. The apartment was absolutely beautiful; with nice furniture and recently renovated. It was also fairly big with decent size rooms (large closets), three full bathrooms and a very large living room (with spectacular views). It was also fully equipped and had a fairly spacious kitchen. I highly recommend it.

We spend a nice week in this apartment. The people of Genteel were very helpfull and friendly. The apartment is spacious and we had room enough for our group of 4. The apartment has 3 quiet bedrooms and 3 well equipped bathrooms, one with a bath. The view from the livingroom is unique. The aera is perfect . From here you can visit all the important sites, museums and shops. Also nice restaurants and opera nearby. The metrostatin Opera is only a few minutes walk. If we visit Madrid again we sure would like to stay here again.

The apartment is absolutely terrific! All high quality furniture, comfortable beds and the views of the Royal Palace from the living room were just amazing.
The agency was so helpful and the girls who received us were really kind and helpful. Thank you for everything, we enjoyed our stay so much we cannot wait to come back.

Nos hemos alojado, 5 personas durante un fin de semana en este apartamento y ha sido una muy grata experiencia. La ubicación es muy buena, tal y como se ve en la foto esta en frente del palacio, y tiene dos parking muy cerca. El apartamento esta en muy buen estado según se ve en las fotos y el salón es enorme y con unas espectaculares vistas.

El trato por parte de la agencia tanto a la llegada como a la salida impecable. Un lugar totalmente recomendable.