Las Lomas Marbella Apartment

Great

Genteel Home: Thank you Katie for your feedback. We are glad to know you had a great stay with us. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Resaltar la calidad de trato por parte de Begoña

Genteel Home: Estimado Rafael, muchas gracias por valorar su estancia con nosotros y por sus amables palabras hacia nuestro personal. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes y trabaja mucho para crear experiencias únicas y dar la mejor atención.
Sería un placer darle la bienvenida de nuevo en el futuro.

Aija T.
Departamento de Calidad

Gute Unterkunft, aber zu teuer

Genteel Home: Dear Karin, thank you very much for your feedback.
We are glad to know that the apartment met your expectations. Regarding the price, we would like to take the opportunity to explain that our prices always depend on the season. You will be able to check all the information about the apartment and the price online before confirming the reservation.

Thank you for choosing our apartment for your holiday and we look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

It´s a nice apartment with a lovely view from the balcony but there are a few niggles that let this place down. The boiler makes a constant squeak every time you use hot water, the sofas are uncomfortable to sit on and there are some missing kitchen tools that should be addressed. We enjoyed our stay but the apartment needs a little love to bring it up to the price we paid.

Genteel Home: Thank you for taking the time to give us your valuable feedback and for the details we can imrpove to make our guests´ stay more comfortable. Thank you for bringing to our attention the information regarding the boiler, we haven´t had this kind of feedback before. It will be checked as soon as possible.

We highly appreciate your review, and hope to meet you soon gain.

Aija Teilane
Quality Department

No ha dejado ningún comentario.

prachtige ligging, heerlijke vakantie
de ligging, het terras. hulpvaardige verhuurder.
verwarmingsbuizen vies, ontluchting niet in orde, handmatige blinds. apartement niet goed gerenoveerd. geen goede stoelen, zeer laag toilet, wc verhoger gekocht

Genteel Home: Dear Hans, thank you very much for your review.

We highly appreciate your highlights on the location of the apartment and your kind words about our staff, which was trying to assist you in the best possible way during your 3 week stay with us, especially adapting to the needs after your surgery. We are sorry to hear that in some aspects your still did not meet your expectations. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are important in this process therefore we highly value your time and constructive criticism.

Thank you for choosing our apartment for your stay, we hope to see you again in the future.

Aija Teilane
Quality Department

Great flat, very large terrace, very nice complex with pool. Great facilities! Very good wifi for remote work.

Genteel Home: Thank you for the great feedback of your experience in our apartment.
Guest satisfaction is our number one goal and there is nothing better than knowing that we have achieved that.

We are looking forward to meeting you in near future again!

Aija Teilane
Quality Department

Excellent apartments, I recommend this accommodation to everyone!

Genteel Home: We would like to thank you for choosing our apartment for your stay and for recommending us to other travellers, this is undoubtedly the best reward for all our team.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Loved it!

Genteel Home: Thank you for this very kind review of our apartment and we look forward to serving you again in the future. Aija Teilane Quality Department

Great check in and attentive host. Lovely apartment which was spacious and clean. My recommendation would be rent a car if you plan to stay here. Otherwise you will need taxis to move around. Would return!

Genteel Home: We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting the area.
We look forward to welcoming you back again very soon.

Aija Teilane
Quality Department

Rocio is a great host, her place is spacious, clean and located in a tranquil area. The terrace view is stunning and we had a chance to relax during our stay. The pool is also great ( even in October )! Overall, highly recommend it!!

Genteel Home: We would like to express our gratitude for the comments you made about your experience. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum guest satisfaction and we are delighted to hear that your stay in our apartment was an enjoyable one.

We look forward to serving you again in the future.

Aija Teilane
Quality Department

Flat is ok. Best 3 things: 1. big terasse, 2. fast & good communication with begoña (host), 3. clean; 3 not so good things: 1. location (nothing around, on a hill ((no bikes can be used)), need definetely a car), 2. a bit industrial look and feel (seems to be a investment object, has industrial atmosphere, "led-coldlighstyle", isolation: you can hear every fart from neighbours), 3. a kitchen you dont want to cook in (pans desolate status etc.). Too expensive for what you get in total...would not go again.

Genteel Home: Dear Mathias We first would like to thank you for choosing our GH Las Lomas apartment for your holidays in Marbella and for sharing your comments on your experience among us. We are sorry that you did not fully enjoy your stay. As it is an exclusive area, it is a bit far from the center of Puerto Banus, about 9 minutes on car more or less, but in this way we can offer tranquility and privacy to our guests. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Regards

A wonderful, relaxing break in a light, modern apartment
The view from the huge balcony and the modern furniture
Nothing really but would have liked extra towels to be provided for the pool area.

Genteel Home: Dear Rebecca
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting the area. We look forward to welcoming you back again very soon. Regards, Ana García, customer service

The location and the easy access to the building

Genteel Home: Dear Ziad, thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Nice urbanisation. Good location. Perfect terrace for sunny mornings and day long sunshine. The best thing is privacy. Nobody can see You from front building or street. Would recommend and come back again.

Bel appartement, bien situé, meublé et décoré avec goût, agréable et fonctionnel, lits très confortables, grande terrasse avec dégagement et bien équipée, garage avec accès facile. Begoña a été très serviable et réactive. Seul désagrément l’appartement est mal insonorisé. Je peux certainement le recommander.

Wonderful place, fresh, clean and stylish. The furniture is modern. The terrace is big and has a lovely free view. The garage has an easy access. The walls are not very well soundproofed, but in total a great apartment!

Appartement was mooi op foto maar was sterk verouderd en niet proper! Zelfs geen deftige koffiezet, was Italiaans model

Genteel Home: Estimados Ann y Tom, que sorpresa vuestro mensaje! Pensé que la estancia durante las dos semanas que habéis disfrutado el apartamento habría sido de vuestro agrado. No recibimos quejas de limpieza durante ese periodo. La cafetera americana se cambio por una nespresso, el mismo día que me comentaron que les parecia pequeña.