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  4. Galera Terrace III

Dúplex
Galera Terrace III

Sevilla · El Arenal

9,4 (87 valoraciones)


1-6
Huéspedes

3
Dormitorios

2
Baños

73 m2
Superficie

Sobre el alojamiento

Galera III es un piso dúplex de 3 dormitorios, dos de ellos, con camas de 1,50 x 2,00 cm, situados en planta principal, donde además se encuentra el salón abierto a una moderna cocina completamente equipada con todo lo necesario. También en la misma planta, hay un baño completo e independiente. En la planta de arriba nos encontramos con el tercer dormitorio, con cama de matrimonio de 1,50 x 1,90, un baño completo en suite, y la salida a la magnífica terraza, amueblada con mobiliario de jardín

El apartamento ha sido amueblado y decorado con todo detalle, utilizando mobiliario de primera calidad y buscando en todo momento el máximo confort de los huéspedes.

La calle Galera está enclavada en pleno centro de Sevilla, en la zona del Arenal, quizás la más codiciada y exclusiva de la ciudad. Podrá disfrutar de mucha tranquila pues es semi-peatonal, y no tiene comercios ni bares, pero en las calle colindantes nos encontramos con numerosos bares y restaurantes donde degustar la mejor gastronomía y las famosas tapas, pequeñas tiendas de comestibles, tiendas gourmet, supermercados, y hasta un mercado de abastos, situado a pocos metros del apartamento, donde comprar los mejores productos frescos clásicos de la gastronomía andaluza y sevillana.

Los monumentos más importantes de Sevilla como La Catedral, el Alcázar, la Giralda, etc., se encuentran también a pocos minutos caminando desde el apartamento.

Aire acondicionado Split
Calefacción Split
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas Permitidas
Cuna Disponible
Terraza Privada
Planta 2ª Planta
Ascensor No disponible
Fibra óptica Gratis
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h

Información Adicional


> VUT/SE/05406


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:



• Servicio de restauración cuya carta puede consultar aquí


• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,4 (87 Valoraciones)

Ubicación
9,8
Calidad
9,1
Limpieza
9,6
Personal
9,5
Instalaciones
9,6
Recomendación
9,5

Nos interesa tu opinión


Opiniones de nuestros clientes

Anna Golub10
MAR 2024
Great stay at a lovely home! Everything was perfect, just as on pictures and then some. The appt is perfectly located, homey, comfortable, quiet and very well designed. We had a fantastic time and would highly recommend this home to everyone!
Respuesta del Departamento de Calidad

Dear Anna,

Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Anna Marlena Buscemi10
FEB 2024
La casa è molto graziosa e comoda per le principali zone di interesse. Host estremamente gentile e disponibile nel fornire info e servizi, come taxi o il giro in barca. In 4 siamo siamo state benissimo. Molto consigliato!
Respuesta del Departamento de Calidad

Dear Marlena,

Thank you for your lovely feedback. We´re delighted to hear that you found our home charming and conveniently located for exploring the main attractions. It´s wonderful to know that our host was extremely kind and helpful in providing information and services such as arranging taxis or boat tours. We´re thrilled that you and your group had a fantastic time during your stay. Your recommendation means a lot to us, and we sincerely appreciate you taking the time to share your experience. We would be honored to welcome you back again in the future.

Nacho De pascual samper10
FEB 2024
No ha dejado ningún comentario.

Claire Ampomah10
FEB 2024
Great staying here with friends, 3 couples. Quiet street but close to everything we wanted to see. Clean, well presented, modern feeling apartment. Lovely roof terrace, a great place to have breakfast or a drink in the evening before heading out. Only small addition could have been a mirror in each bedroom. Thank you to all the team!
Respuesta del Departamento de Calidad

Dear Claire,

Thank you for your wonderful feedback. We´re delighted to hear that you and your friends had a great stay in our apartment. It´s fantastic that you found the location convenient and the apartment clean, modern, and well-presented. We´re thrilled that you enjoyed the rooftop terrace for breakfast and evening drinks. Your suggestion regarding mirrors in each bedroom is duly noted, and we appreciate your input. Thank you for acknowledging our team´s efforts. It was our pleasure to host you, and we hope to welcome you back in the future.

Sandra Griffin9
FEB 2024
Lived Seville and the accommodation was great
Excellent location. Very well fitted out. We couldn’t use the outside space as it rained so much but a great asset in the sunshine
The stairs after a long day walking but we expected them !
Respuesta del Departamento de Calidad

Dear Edward,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay in Seville and that you found the accommodation to be great.

It´s wonderful to know that you appreciated our excellent location and the well-fitted amenities. We apologize for the inconvenience caused by the rain preventing you from using the outside space, but we´re glad you recognized it as a great asset for sunny days.

Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.

Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future.
Warm regards,
Quality Department

Joelson Rocha10
ENE 2024
Apartamento de alto padrão, com um charmoso quarto de casal no andar superior e um maravilhoso terraço, com vista para a rua e para os arredores. O check-in funciona por senhas às portas, o que facilita a entrada. A mobília é nova e de muito bom gosto! Decoração e acabamento projetados para máxima satisfação dos hóspedes. Localização perfeita: faz-se tudo a pé: Catedral, Setas... Há muitos bares, restaurantes e lojas comerciais nos arredores. Os pretendentes precisam saber que o apartamento fica no segundo andar, com escadas estreitas de acesso.Por fim, tivemos uma estadia perfeita!
Respuesta del Departamento de Calidad

Dear Joelson,

Thank you for your glowing review. We are thrilled to hear that you enjoyed the high-standard apartment with its charming upstairs bedroom and wonderful terrace offering scenic views. It´s fantastic to know that the self-check-in system and the new, tasteful furnishings added to your convenience and satisfaction. We appreciate your detailed feedback on the location and amenities nearby. Your mention of the staircase will undoubtedly assist future guests. We are delighted to have provided you with a perfect stay. Should your travels bring you back, we look forward to hosting you again.

Elena García Molina9
DIC 2023
Excelente viaje a Sevilla /
La ubicación es excelente, ya que puedes recorrer el centro de Sevilla sin utilizar ningún transporte. La calle es muy tranquila, por lo que el descanso está garantizado.
Respuesta del Departamento de Calidad

Estimada Elena,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad

Va Lentina Mauro6
NOV 2023
The place is in a very nice area and very central, at walking distance from the many attractions in Seville. Check-in and check-out experience went smoothly, with clear instructions communicated beforehand. One thing worth commenting though, is that even if the description of the place says that he can have up to 6 people, the reality is that it’s okay for max 4 people. There are 3 bedrooms and only 2 bathroom, and 2 out of the 3 bedrooms do not have enough space to move and walk around the bed itself. 1 of the bedroom doesn’t have bedside table (whilst the pictures in the listing show the bedside tables). Cleaning of the flat was okay but not super accurate.
Respuesta del Departamento de Calidad

Dear Va Lentina,

Thank you for taking the time to provide detailed feedback on your recent stay at our apartment in Seville. We´re pleased to hear that you appreciated the central location and had a smooth check-in and check-out experience with clear instructions.

We always strive to be transparent with all our customers by providing detailed information about our accommodations on the website, which can be consulted at any time to make informed decisions. Therefore, we regret that in your case, you felt the apartment was not sufficiently large and missed having a bedside table. We will take your review into account to make the necessary improvements.

We appreciate your feedback on the cleanliness, and we´ll use this as an opportunity to refine our cleaning processes for greater accuracy.

Your input is invaluable to us, and we hope that despite the mentioned shortcomings, you were able to enjoy your time in Seville. Should you choose to stay with us again, we´ll make every effort to provide an improved and more comfortable experience.

Vicky Mantilla10
NOV 2023
El lugar es increíble. Tiene la mejor ubicación para conocer Sevilla. La empresa que lo maneja es muy amable y están pendientes de todo.
Respuesta del Departamento de Calidad

Estimada Vicky

Muchas gracias por sus amables palabras. Estamos encantados de saber que encontró nuestra ubicación ideal para explorar Sevilla. Nuestro equipo está comprometido en ofrecer un servicio excepcional, y es realmente gratificante saber que nuestros esfuerzos fueron apreciados. Sus comentarios tienen un valor incalculable para nosotros. Esperamos tener el placer de darle la bienvenida de nuevo para otra estancia memorable.

Kim Marquart10
NOV 2023
Charming Stay in the Heart of Seville. We recently stayed at this apartment in Seville for a conference and our experience was delightful. Nestled in a tranquil street, the apartment provided a peaceful retreat, yet its location was exceptionally convenient for reaching important sites around the city. Upon arrival, we were impressed by the cleanliness and tidiness of the space. The apartment was well-maintained and orderly. Moreover, the hosts had thoughtfully provided an abundance of towels and bedsheets, even an extra heater ensuring we had everything we needed for a comfortable stay. Also a dishwasher and a washing machine are available including supplies.
Respuesta del Departamento de Calidad

Dear Kim,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Petrice Scriven10
OCT 2023
No ha dejado ningún comentario.

Marino Serrano Hidalgo8
OCT 2023
Muy bien ubicado y limpio
Respuesta del Departamento de Calidad

Estimado Marino:

Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Es un placer servirle, y esperamos volver a recibirles en un futuro próximo.

Edwin Nagtzaam9
OCT 2023
Geweldig verblijf gehad in dit comfortabele appartement, Prettig contact met de verhuurder.
Respuesta del Departamento de Calidad

Dear Edwin,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department

Hector Avila10
OCT 2023
Todo muy bien, ubicación, limpieza, respuesta rápida. Volveríamos sin problema a hospedarnos ahí.
Respuesta del Departamento de Calidad

Estimado Hector,
Queremos expresar nuestro sincero agradecimiento por su positiva reseña. Nos llena de satisfacción saber que su experiencia fue satisfactoria y que pudimos contribuir a su estancia. Esperamos tener el placer de recibirlo/a nuevamente en el futuro y seguir siendo parte de sus viajes.
Saludos cordiales,

Departamento de Calidad

Em-living, lda8
SEP 2023
No ha dejado ningún comentario.

Emerson Alexandre Zacheo BASSI9
SEP 2023
No ha dejado ningún comentario.

Emerson Alexandre Zacheo BASSI9
SEP 2023
No ha dejado ningún comentario.

Stephanie Simon10
SEP 2023
Appartement très agréable situé dans une ruelle extrêmement calme, à quelques minutes de marche des attractions principales de Seville. La literie est absolument géniale. Un seul petit regret : le checking payant après 21 heures mais nous en avions été informé auparavant. Un système de boîte à clef pourrait être prévu pour éviter ça. En dehors de ça, vous pouvez y aller les yeux fermés.
Respuesta del Departamento de Calidad

Dear Stephanie,
Thank you for sharing your feedback on your recent stay in our apartment. We´re delighted to hear that you found the apartment very pleasant, situated in an extremely quiet alley, and within a short walk of Seville´s main attractions. It´s great to know that you were impressed with the quality of the bedding.

We want to clarify that information regarding the late check-in fee after 9 PM is clearly stated on our website before guests make a reservation to ensure transparency about our policies. We have designed our check-in system this way to provide a service that is as close and personalized as possible to our customers, ensuring a comfortable arrival in Seville.

We appreciate your feedback and we hope you had an enjoyable stay in our beautiful city.

Warm regards,

Quality Department

Fernando Recco Lourenco10
AGO 2023
Apartamento excelente Próximo de vários pontos turísticos Bem silencioso Tudo Funciona perfeitamente Obrigado Salvador pela atenção Esperamos voltar logo!!
Respuesta del Departamento de Calidad

Dear Fernando,
We´re delighted that you chose Galera III in Seville for your stay. Your positive feedback warms our hearts and reinforces our commitment to delivering a memorable experience. We hope to have the pleasure of hosting you again in the future.
Kind regards,

Quality Department

Adrian Sblendorio10
AGO 2023
Resumido en una palabra: maravilloso. Si pudiera poner 10 estrellas, lo haría. Creo que mi viaje à Sevilla fue tan génial sobre todo gracias a este airbnb que nos dio tanta tranquilidad en el centro de Sevilla. Lo recomiendo al 10000%. Muy bonito pero sobre todo muy limpio y los huéspedes eran muy amables. Cuando vuelve à Sevilla, espero volver a este lugar.
Respuesta del Departamento de Calidad

Querido Adrian,
Sus palabras amables en su reseña nos han alegrado el día. Saber que tuvo una estancia agradable es nuestra mayor recompensa. Nos complace haber cumplido con sus expectativas y haber contribuido a su comodidad y satisfacción.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y continuar brindando experiencias positivas.
Saludos cordiales,

Director de Calidad

Rameez Faheem8
AGO 2023
The team was lovely and very helpful. They were responsive and made our stay pleasurable. The apartment is very well situated and a lovely space to be. The only draw back was that there was pet hair on the furniture/ flooring when checking in but the team remedied this promptly by sending out the cleaning staff.
Respuesta del Departamento de Calidad

Dear Rameez,
We deeply regret the presence of pet hair on the furniture and flooring upon your check-in. We want to assure you that we take these comments seriously and apologize for any inconvenience caused.

We are pleased to learn that our team was able to take immediate action by promptly sending out our cleaning staff to address the issue. Guest satisfaction is our priority, and we are committed to providing a comfortable and enjoyable lodging experience.

We´re genuinely delighted that our staff left a positive impact on you during your time in Seville. Creating a warm and friendly environment in this vibrant city is something we deeply value. Knowing that our efforts resonated with you and added to your enjoyment of Seville encourages us to continue delivering exceptional service. Thank you for sharing your experience, and it was a true pleasure to have you as our guest. We can´t wait to have the pleasure of welcoming you back to Seville.
Kind regards.

Quality Department Manager

Siria Perrotta8
JUL 2023
Unterkunft süss und gemütlich. Terrasse mit Tisch und Stühlen auf dem Dach. Gut für Familien und Freunde. Eher kleine Zimmer aber reicht für ein paar Tage. Gut ausgestattete Küche. Tolle Lage. Zu beachten: Wohnung befindet sich im 2. Stock ohne Lift!
Respuesta del Departamento de Calidad

Dear Siria,
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is crucial for us to refine our services. We truly appreciate your understanding and constructive remarks.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Romain Jourdan10
JUL 2023
Bien placé, entrée et sortie fluide, terrasse agréable !
Respuesta del Departamento de Calidad

Dear Romain,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Salvador Navarrete10
JUL 2023
This apartment was perfect for our stay. Very walkable to the center of city and close by to some of Sevilla’s main attractions. The rooftop patio was our favorite part! We enjoyed dinner and drinks at night once it cooled down a bit. It was very nice to have air conditioning and a washer, and the apartment was super clean and stocked well. Our host helped us check in and provided some great local recommendations. Overall a great apartment and recommended to all!
Respuesta del Departamento de Calidad

Dear Salvador,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Julie Toanen10
MAY 2023
Notre séjour à Séville a été d´autant plus agréable que le logement était incroyable. Un logement spacieux, propre et très bien situé, avec un petit plus pour la terrasse ! Les hôtes étaient d´une très grande réactivité et disponibles à chaque moment de notre séjour. Je vous recommande vivement ce logement. Merci aux hôtes !
Respuesta del Departamento de Calidad

Dear Julie,
We´re delighted to hear that your stay in Sevilla was made even more enjoyable by our incredible accommodation. We take pride in offering a spacious, clean, and well-located apartment, with the added bonus of a terrace. Our team strives to provide excellent responsiveness and availability throughout your stay. Thank you for recommending our accommodation. We extend our gratitude to you for choosing us as your hosts!
Kind regards.
Jose L.H. Campos
Quality Department Manager

David Charles Seymour10
MAY 2023
Place is wonderful. Bigger than expected from photos and from other reviews. Was great for two couples.
Respuesta del Departamento de Calidad

Dear David,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Jose L.H. Campos
Quality Department Manager

Kylash Konanur10
MAY 2023
Great location and great host. Would recommend.
Respuesta del Departamento de Calidad

Dear Kylash,
Thank you immensely for your kind words and recommendation. We are truly delighted that our location and the hospitality of our host made your stay enjoyable. It is our greatest pleasure to ensure our guests have a wonderful experience. We look forward to the opportunity to welcome you again in the future.

Jose L.H. Campos
Quality Department Manager

Lourdes Insua10
ABR 2023
Muy buena situacion para visitar todo, gente amable, muy limpio. Recamendable
Respuesta del Departamento de Calidad

Estimada Lourdes:
Nos alegra saber que disfrutó de su estancia en nuestro apartamento en Sevilla y que encontró nuestra ubicación conveniente para explorar la ciudad. Gracias por su amable reseña y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Lucas Gamarnik8
ABR 2023
Great place to stay, super comfortable and reallly good location!
Respuesta del Departamento de Calidad

Dear Lucas,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Juan de la Fuente Galisteo10
ABR 2023
Apartamento recomendable
La limpieza, la amplitud, la decoración y la ubicación
La escalera para acceder a la habitación de la planta superior era bastante empinada
Respuesta del Departamento de Calidad

Estimado Juan:
Queremos expresar nuestro más sincero agradecimiento por su amable comentario sobre su estadía en nuestro apartamento. Nos complace enormemente saber que disfrutaron de su experiencia con nosotros y que quedaron satisfechos con el alojamiento que les ofrecimos. En nuestra continua búsqueda por brindar un servicio de calidad, valoramos enormemente los comentarios de nuestros huéspedes. Esperamos tener la oportunidad de recibirlos nuevamente en el futuro y hacer de su próxima estadía una experiencia aún más agradable.

Jose L.H. Campos
Director de Calidad

Fiona Mcgough10
MAR 2023
It´s a great apartment in a great location. It was easy to walk to everything from there. The place was spotless, and the hosts were really helpful with offering tips of where to go and were contactable if needed.
Respuesta del Departamento de Calidad

Dear Fiona,
Thank you for choosing us for your stay in Seville and for this wonderful review, highlighting the cleanliness and hospitality of our staff. We will be delighted to welcome you back again soon.

Jose L.H. Campos
Quality Department Manager

Karl Fardel10
FEB 2023
L´appartement est idéalement situé, nous avons tout fait à pied. La terrasse tout en haut est très agréable et en plein hiver elle était ensoleillée jusqu´à 17h. L´isolation était très bonne. Nous avons vraiment passé un excellent séjour avec nos deux enfants en bas-âge. Un lit-parapluie était à disposition. Nous reviendrons.
Respuesta del Departamento de Calidad

Dear Karl,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Stéphanie Fizailne10
FEB 2023
Super agréable
La situation, la terrasse, l´équipement lave-vaisselle, lave-linge, cafetière Nespresso
Respuesta del Departamento de Calidad

Dear Stéphanie,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Seville. We will be delighted to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

Dmytro Iabluchanskyi10
ENE 2023
The apartment is quite big (3 separate rooms), but no place to eat together. there is just one low table, rather for magazines. And there is a place for 2 people to eat. In the main room - air-conditioning wasn´t heating - and it was quite cold during winter there. The hall looks a bit bigger than in the photos. The kitchen was fully equipped, with a coffee machine and coffee capsules. Third room is on second level. Apart from these small things - everything was really good.
Respuesta del Departamento de Calidad

Dear Dmytro,
Thank you for choosing us for your stay in Seville and for taking the time to share your impressions with us. We have taken good note of your remarks, specially about the heating system, as we understand that a comfortable temperature is crucial for a good stay.
We appreciate your words and very much look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

María Isabel Ramírez Arroyo10
ENE 2023
Volveremos!!!!
La ubicación, y en general todo. Volveríamos a repetir sin dudarlo. Todo muy limpio,camas muy cómodas.
Nos gustó todo no hubo nada que tenga que poner comentarios negativos
Respuesta del Departamento de Calidad

Estimada María Isabel:
Ante todo agradecerle por haber elegido nuestro apartamento para su estancia en Sevilla y por el tiempo para escribir esta reseña. Nos llena de orgullo leer su comentario y saber que el alojamiento ha cumplido con todas sus expectativas. Esperamos poder volver a servirle muy pronto de nuevo.

Jose L.H. Campos
Director de Calidad

Angelina Koloskova10
ENE 2023
Comfy place, good location, easy check in.
Respuesta del Departamento de Calidad

Dear Angelina,
Thank you for your kind words about your stay at our apartment. We are thrilled to read that you felt comfortable and that the check in process was smooth. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Marina Ortegon6
ENE 2023
The place is located near many touristic attractions. Walkable to places of interest. Smaller than expected, especially the upstairs bedroom that couldn’t even fit the carry on luggage we took. We had to leave our luggage stored for a few hours before leaving Seville and they sent us to an office that I thought it was from the same company and it was a tour agency that charged us a fee. We only spent 2 nights and I thought it was not very convenient for the time we were there. The person that was responsible for contacting me was reachable and nice.
Respuesta del Departamento de Calidad

Dear Marina,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.

Jose L.H. Campos
Quality Department Manager

Andrea Costa7,5
NOV 2022
No ha dejado ningún comentario.

Konstantin Pomerancev9
NOV 2022
Comfortable accommodation in the middle of old city
Respuesta del Departamento de Calidad

Dear Konstantin,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Winnie Mathonsi10
NOV 2022
Amazing apartment, the location is great, it’s a walking distance to all beautiful places and restaurants and bars. Fully equipped and great communication with the owners
Respuesta del Departamento de Calidad

Dear Winnie, Thank you very much for staying with us. We are delighted to know that our location was a highlight of your stay. Thank you for sharing your experience with us. We look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

LLorente Zuazu10
NOV 2022
No ha dejado ningún comentario.

Chloe Pemberton9,3
OCT 2022
Lovely hosts, greeted us at arrival. Clean flat and great location

Andreas Nau10
OCT 2022
One of the best short-term apartments we have ever stayed in that ticked every box. It was perfectly located, very nicely decorated, clean, with no noise whatsoever, a great balcony, and had all the needed amenities. We would love to come back!

Paul Wales10
OCT 2022
Nice apartment with a lovely roof terrace in a super central location.

Conall O´Seaghdha10
OCT 2022
Great apartment in a fantastic location. Highly recommended!

Simon Mercer10
SEP 2022
This is a great apartment, very well located on a quiet street along which very little passes. It is well appointed and comfortable. We were very well met by Jose who was very helpful.

Corinne9
SEP 2022
Situation centre ville proche de tout et surtout des arènes.
Trop peu de vaisselle pour 6 et de chaînes en particulier sur la terrasse assez peu aménagée.
Respuesta del Departamento de Calidad

Dear Corinne, thank you very much for your constructive feedback, it means a lot to us. We hope to have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Ana Herráiz9,7
SEP 2022
Espectacular apartamento, Como en las fotos. Muy bien localizado, limpio y cómodo.
Respuesta del Departamento de Calidad

Estimada Ana, le agradecemos su amable opinión de nuestro apartamento y esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Dmtri Von9,3
SEP 2022
Very nice place; clean, well located. Much smaller than it appears in the pictures however. Was not able to even open my luggage with the available floor space in the upstairs bedroom, had to put it on the bed. The other two bedrooms were slightly bigger.
Respuesta del Departamento de Calidad

Dear Dmitri, thank you very much for staying with us and for reviewing your stay. We are glad to know that our prime location and the cleanliness of the apartment were highlights of your stay.
We hope you will visit us again in not too distant a future.

Aija T.
Quality Department

RUIJIE10
SEP 2022
No ha dejado ningún comentario.

Narda Rodriguez Roqueñi10
SEP 2022
El departamento está lindisimo decorado nos encanta llegar y ver que tienen el lugar acogedor y bonito decorado te cambia muchísimo tu estancia en el lugar
Respuesta del Departamento de Calidad

Muchas gracias Narda por sus comentarios. Nos alegra saber que tuvo una excelente estancia con nosotros. Gracias por tomarse un momento para destacar la belleza del apartamento, trabajamos duro para garantizar un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos.
Esperamos su próxima visita.

Aija T.
Departamento de Calidad

James Gibson10
SEP 2022
We had a great time staying here. The apartment was right around the corner from major attractions and restaurants. It was tidy and perfect for a group of 6 looking to see Seville. I’d highly recommend staying.
Respuesta del Departamento de Calidad

Dear James, thank you very much for staying with us and for taking the time to review your stay. We also appreciate your kind recommendation.

Aija T.
Quality Department

Keara Murphy10
AGO 2022
This was a perfect place to stay for a family visit to Seville. Comfy beds, nicely decorated, equipped kitchen, and a great location!
Respuesta del Departamento de Calidad

Dear Keara, thank you very much for your kind feedback. It is a pleasure to know that your family had a comfortable stay with us and we look forward to serving you again in the future.

Aija T.
Quality Department

Inês9,6
AGO 2022
Apartamento muito espaçoso e limpo. Tem tudo o que é necessário para uma estadia num apartamento. É pet friendly. Ficamos com o nosso cão e foi tudo ok, aproveitamos para fazer os passeios caninos junto ao rio. A localização é perfeita, perto de tudo a pé mas numa rua super calma e os vizinhos são simpáticos! O parque de estacionamento fica no mercado, a menos de 5 minutos do apt e é simples de fazer a reserva. Há também um supermercado "MAS" relativamente perto.
Atenção que este prédio (e a casa para acesso ao terraço) tem escadas e são daquelas estreitas à antiga. A considerar se viajar com crianças e animais!

Andrea Salvador10
AGO 2022
¡¡INMEJORABLE!! Agradecer la cálida bienvenida que nos dio la chica que se encargó de nuestro check-in. El alojamiento es magnífico y está super limpio y bien ubicado,...La única cosa es que está en una 2a planta sin ascensor pero vale mucho la pena hospedarse allí porque el resto es perfecto. ¡¡Felicidades por la excelencia!! Recomendamos sin duda, además las mascotas son bienvenidas independientemente del tamaño/raza.
Respuesta del Departamento de Calidad

Estimada Andrea, muchas gracias por compartir su opinión. Apreciamos sus encantadoras palabras con respecto a nuestro personal. Su amabilidad y gentileza son, sin duda, juega un papel clave para que nuestros huéspedes consigan una gran experiencia vacacional. Muchas gracias también por destacar la limpieza y la excelente ubicación del apartamento.
Esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Olivier Pognon9,3
AGO 2022
Great townhouse with sunny upstairs terrace. Perfect for a short stay in the great city of Sevilla.
Respuesta del Departamento de Calidad

Daer Olivier, we are delighted to know you had a great stay with us. We are looking forward to making your holiday experience even better in the future!

Aija T.
Quality Department

Jonne Kuyt10
JUL 2022
Dear Jonne, thank you for this very kind review of our apartment. We look forward to serving you again in the future.
Respuesta del Departamento de Calidad

Dear Jonne, thank you for this very kind review of our apartment. We look forward to serving you again in the future.

Aija T.
Quality Department

Jian10
MAY 2022
BEAUTIFUL apartment! Well located, great terrace, and lovely hosts. 10/10 would recommend !
Respuesta del Departamento de Calidad

Thank you very much for your comments regarding your stay and the highlights on the great location of the apartment.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Jeff10
MAY 2022
Place and layout worked great for our group (5 people - mom/dad, 2 daughters and one of their friends). Place was in great shape and very clean. Great location for us. It always takes a day or two to know your area and how to get around. But it worked out great for us. We had a fantastic time in Sevilla!
Respuesta del Departamento de Calidad

Dear Jeff, thank you for sharing your opinion. We are delighted to see that you really enjoyed your stay in our apartment and took the advantage of its great location.
Once again we thank you for your kind commentsregarding your stay and we look forward to serving you again in the future.

Aija T.
Quality Department

Elfrio9,6
MAY 2022
No ha dejado ningún comentario.

Brigitta9,7
NOV 2021
Beautiful and clean apartment in great location.
Respuesta del Departamento de Calidad

Thank you for your feedback regarding your stay with us.

We appreciate your highlights on the cleanliness and the excellent location of the apartment and we are glad to hear that we were able to match your holiday expectations.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Margot9,7
NOV 2021
Bel appartement! Très bien situé et propre. L’équipe est sympa et réactive.
Respuesta del Departamento de Calidad

Thank you very much for your positive feedback regarding your stay.

It is a pleasure for us to read that the apartment and our team’s performance exceeded your expectations.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Belen Martinez Forcada10
SEP 2021
Fenomenal
Respuesta del Departamento de Calidad

Estimada Belén, muchas gracias. Esperamos volver a tener el placer de recibirte. Un saludo

António Mendonça10
SEP 2021
You’ll only be positively surprised

MLuz Jiménez10
SEP 2021
La decoración es muy bonita. Es muy cómoda. Tiene una ubicación perfecta.
No había sábana bajera para el sofá cama, del apartamento de abajo. Del apartamento de arriba, la escalera para subir a la habitación de arriba es muy empinada.
Respuesta del Departamento de Calidad

Estimada MLuz Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro apartamento Genteel Home Galera. Su detallada opinión nos ayudará a continuar mejorando la calidad de nuestros servicios. Atentamente, Ana García, Dpto. de calidad

Editar

Fernanda Giacomelli9,3
AGO 2021
Great location in a very calm street. Apartment was very clean and the host was very helpful and easy to communicate with.

Radomir Bordon10
AGO 2021

Charlotte Tonin10
AGO 2021
Séjour parfait dans ce magnifique duplex. Tout était au rendez-vous : la propreté impeccable, l´équipement, la tranquillité de la rue, une petite terrasse bien agréable sans vis à vis, le confort de l´appartement et la réactivité d´Andréa. Un sans faute. Nous reviendrons avec grand plaisir.

Mari Luz10
NOV 2020
+ Desde el check-in, hasta que salimos fue todo perfecto. La chica que vino a recibirnos fue super amable y atenta. El apartamento es espectacular (elegí la habitación del piso superior por la pedazo de terraza, las otras dos habitaciones muy acogedoras también)y muy céntrico. No hay ascensor y era un tercero pero a nosotros al ser jóvenes no nos importo nada igual para alguien mayor no sería adecuado.
- No podernos quedar más días para disfrutar de la terracita por las noches.

Morgan SAUVAGET10
OCT 2020
El wifi perfecto!!

Arnaud10
ABR 2020
Appartement moderne Deux salles de bain La terrasse

Mark9
MAR 2020
Fijn appartement, knusse woonkamer en keuken, drie prima slaapkamers, fijne bedden en geweldig dakterras. Locatie is erg fijn. Midden in de stad, maar toch rustig.
Niets

PATRICIA MIRALLES CALZADO10
MAR 2020
Ha sido fantástico

Fatima9,5
FEB 2020
top
merci pour les pâtisseries la terrasse impeccable
rien à signaler

Pauline8,8
FEB 2020
Excellent city and great accommodation near to all the attractions.
Perfect location. Lots of restaurants and near to the tourist attractions. Bright, clean, with comfy beds and nice roof terrace. Would recommend.
No dining table. Lounge seating for 4 but the apt can sleep 6. Breakfast bar could only seat 2 . Would be difficult for families or large groups to eat in. We did know this before booking.

Pauline9,3
FEB 2020
Excellent city and great accommodation near to all the attractions.
Perfect location. Lots of restaurants and near to the tourist attractions. Bright, clean, with comfy beds and nice roof terrace. Would recommend.
No dining table. Lounge seating for 4 but the apt can sleep 6. Breakfast bar could only seat 2 . Would be difficult for families or large groups to eat in. We did know this before booking.
Respuesta del Departamento de Calidad

Dear Pauline,
We appreciate your review about your holidays in our apartment; The satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. We are very happy to read that you liked the apartment you stayed in and that you have found that it was clean and you would enjoy our terrace. We want to apologize for the issue by the space available for having lunch, however, as you indicate everything is described on our website so that our guests can book the accommodation that best suits their needs. We look forward to serving you again in the future.
Fátima Roca-chief of Customer Service.

Brian9
ENE 2020
The location is fabulous and we recommend not to bother with a bus pass.

John8
DIC 2019
Great location great value More toilet paper
Respuesta del Departamento de Calidad

Dear John, Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Fátima Roca-chief of Customer Service.

Tijs9,3
DIC 2019
TOP De locatie was Top. Het appartement lag midden in het mooie centrum van Sevilla. Het prachtige weer eind september. Niet te geloven. Het waren een paar mooie dagen. Wij zouden het volgend jaar zo weer doen. Met vriendelijke groet, Tijs Schipper niets.

Carol7,5
DIC 2019
It was an excellent location for our visit. The host was very helpful with all our concerns.
Respuesta del Departamento de Calidad

Dear Carol, We would like to thank you for your preference in selecting our apartment for your holidays in Seville, as well as for taking the time to tell us about your experience among us. We are also very pleased to read your complete satisfaction with the comfort of the room, location and our staff. We strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We look forward to having the opportunity to serve you again in the future. Fátima Roca-chief of Customer Service.

Minji9,5
DIC 2019
Home was very stylish and nice. Well located. Very communicative with quick responses. Only issue during our stay was that the hot water seemed to run out very quickly, but we had this issue in multiple places!

Maïté10
SEP 2019
Brillant

Pascale10
SEP 2019
superbe emplacement, accueil agréable, appartement très calme bien qu´en centre ville

Alberto7
JUL 2019
Tienen que mejorar. No está bien claro que no tiene ascensor y las escaleras estan sucias , son estrechas y empinadas. Nos quedamos sin servicio eléctrico por sobrecarga y no tenían personal técnico para resolver el problema.
Respuesta del Departamento de Calidad

Estimado Alberto, gracias por su comentario. En las características de la propiedad se indica claramente que el acceso es mediante escaleras, y en ningún momento se menciona que exista un ascensor, ya que en el edificio efectivamente no hay. Respecto al fallo eléctrico, fue momentáneo y tal y como le informamos cuando nos llamó, se debió a una sobrecarga al encender todas las luces, todos los electrodomésticos y aparatos de aire acondicionado a la vez, por lo que por motivos de seguridad, saltan los plomos del cuadro eléctrico y como le explicamos, solo es necesario volver a subir los plomos para restablecer la corriente. Esperamos que a pesar de esto hayan disfrutado de su estancia en Sevilla. Saludos

Susan10
JUL 2019
Excellent stay will come again!
Liked having a terrace though the wasps drove us in a few times! When we had to ring that electric was off someone came within 15 mins which was great. Very friendly hosts spoke excellent English too.
More cereal bowls only 4 for 6 people. More shelving in bedroom top one for storing things on.

Manuel10
MAY 2019
Muy céntrico y bien equipado

Nat5,3
MAR 2019
о-первых, нужно знать, что когда Вы смотрите фото в общем потоке, то видите фото разных апартаментов. В этом доме их несколько. Мы проживали в Duplex Apartment with 3 bedrooms and Terrace и мой отзыв конкретно об этих апартаментах. Наши апартаменты находились на 2 этаже. Лифта в доме нет. Поэтому если вы путешествуете с большим чемоданом или маленькими детьми – это надо учесть. 3-я спальня в апартаментах находится наверху и туда ведет довольно крутая лестница. Это тоже надо иметь в виду. Все «+» соответствуют отзывам: близко к центру, тихая улица, рядом есть платная парковка, на кухне есть всё необходимое, есть посудомоечная и стиральная машины.
Основные 2 проблемы. В ванной, расположенной на 1эт был неправильно установлен кран. Поэтому была или горячая, или только холодная вода. И дело не в том, что кран сломался, он изначально был так установлен. Вопрос:, как жили предыдущие гости (если они были) и как мыли и убирали апартаменты (по идее хозяева должны были знать об этой проблеме)? Нас было 5 взрослых людей. Для нас был принципиальный выбор апартаментов с 2-мя с/у. Соответственно, один из пунктов не был выполнен. Неработающий WIFI. Вернувший из отпуска, я перечитала еще раз отзывы более внимательно, отфильтровав их по дате, и обнаружила, что WIFI не работал еще с февраля. При этом нас уверяли, что это техническая проблема и вот-вот она решится. Получается, что нас обманули. Это очень неприятно и некрасиво. Наличие и хорошо работающий WIFI в гостинице или апартаментах – один из важных для меня пунктов, т.к. иногда мне приходится подключать свой ноут и работать. Хорошо, что у мы купили местную симку и могли переписываться с хозяевами по поводу наших проблем через WhatsApp. При этом они знали о проблеме с WIFI, но упорно нам писали через WA. Check out в апартаментах 11:00. Мы попросили продлить нам до 12, чтобы мы смогли нормально собраться при условии 1 работающего душа. Нам отказали в этой просьбе и вернули деньги за 1 ночь. Спасибо. Но комфортное проживание с нормальным душАМИ и WiFi – это одно, деньги – это другое! Кроме того: размер верхней спальни на 2,5х2,5. Т.е. в комнате есть только кровать, в маленькой нише шкафчик, вход в с/у и выход на террасу. Очень тесно, нет места разобрать и сложить чемодан. Из трех спален нормальный шкаф есть только в 1 спальне. При входе нет ничего, куда бы можно повесить верхнюю одежду. Если вы будете в Севилье поздней осенью или зимой, то одежду придётся бросать на кресла или диван. Нет нормального обеденного стола, только «журнальный столик». При этом нормальный стол находится на террасе. Странно.
Respuesta del Departamento de Calidad

Thank you very much for taken your time to leave us your review Nat, it always helps us to imprive and become better hosts. First of all we want to apologize again for all the incoviniences you have suffered for your stay, we are deeply sorry. As you were able to see, our apartment is brand new, it was inaugurated in february 2.019. Since then, none of our guests has told us anything about the problem with the shower, or it would have been solved as soon as we have known. About the wifi, we told you it was solved because the problem you had was due to the company that provides us had cuts during one of the days of your stay, but the rests of them was working properly. About the late check out, please understand tha we had a new guests coming who expected to check in at 3 pm, so we need to clean up the apartment to have it ready on time. We tried to offer you the best of the service we were able, and we refunded you one night as we though the inconviniences of the wifi and the hot water, even though they were solve as quickly as we could, deserved to be compensated. Anyway, we hope you and your family enjoyed our wonderful city. Best regards.