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Apartamento
Carmen San Ignacio II

Granada · Alhambra

9,6 (112 valoraciones)


1-6
Huéspedes

3
Dormitorios

3
Baños

130 m2
Superficie

Sobre el alojamiento

Este encantador apartamento está ubicado a los pies de la Alhambra, y en el podrá pasar unos días de ensueño disfrutando de patios típicos granadinos, piscina exterior y con unas prestaciones de lujo.

El Carmen al completo es una antigua construcción, con más de 150 años de historia, y que acaba de ser totalmente rehabilitada. Se ubica en el histórico barrio del Realejo, conocido por sus tapas y su encanto, a 15 minutos a pie de la Alhambra y del centro de la ciudad, con transporte público próximo.

Esta planta del Carmen, totalmente independiente, tiene entrada por la calle Mirador de las Vistillas. Cuenta con capacidad para 6 personas, y se compone de salón con smart TV, comedor, cocina equipada con todo el menaje necesario para su estancia, 3 habitaciones dobles con baño completo en suite, siendo una de ellas con cama de matrimonio de 180x200 cm, y dos con camas dobles de 100x200 cm, magnífica terraza privada, garaje privado incluido para 1 coche con instalación de cargador eléctrico tipo 2, y parking público a 2 minutos a pie. Todo el apartamento ha sido amueblado y preparado con calidades de primera y con una cuidadosa decoración, apuntando a conseguir la máxima comodidad y confort de nuestros huéspedes.

Y además de un interior de primera, cuenta con una amplia zona exterior, compartida con el apartamento Carmen San Ignacio I, en la que encontrarán un maravilloso patio andaluz con mesas, sillas y bancos, y una estupenda piscina con zona para tomar el sol.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Piscina Comunitaria
Mascotas No permitidas
Cuna Disponible
Terraza Privada
Planta 1ª Planta
Ascensor No disponible
Parking Privado
Fibra óptica Gratis
Televisión Smart TV
Patio Andaluz Comunitario
Cargador coche Eléctrico 2 x 7,4kW tipo 2 Mennekes (Sin manguera)
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.

> Piscina: Abierta todo el año.

> VUT/GR/03789
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Código descuento
APLICAR
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Solicita información

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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:




• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,6 (112 Valoraciones)

Ubicación
9,5
Calidad
9,5
Limpieza
9,9
Personal
9,6
Instalaciones
9,6
Recomendación
9,8

Nos interesa tu opinión


Opiniones de nuestros clientes

Cruz Esteban9
FEB 2024
Todo en general. Amplio, limpio y todo lo necesario.
La falta de aparcamiento. Para un apartamento de seis personas solo una plaza y el parking más cercano siempre completo. En los alrededores es muy difícil encontrar sitio.
Respuesta del Departamento de Calidad

Estimada Cruz:

Agradecemos sinceramente su comentario y nos complace saber que, en general, su experiencia en nuestro apartamento fue satisfactoria. Nos esforzamos por proporcionar un espacio amplio, limpio y equipado con todo lo necesario para que nuestros huéspedes disfruten de una estancia cómoda. Sin embargo, lamentamos que la plaza de garaje ofertada en nuestro alojamiento para facilitar la estancia de nuestros huéspedes no haya sido suficiente para usted, entendemos que en periodos de alta demanda sea un poco más complicado encontrar un estacionamiento, pero lamentablemente, la disponibilidad limitada de plazas de garaje es una situación que a veces escapa a nuestro control, especialmente en zonas centricas de la ciudad. Queremos asegurarle que nuestros compañeros de atención al cliente están siempre disponibles para ayudar a encontrar la mejor opción de aparcamiento disponible en la zona. Siempre estamos dispuestos a proporcionar asistencia y orientación para garantizar que nuestros huéspedes tengan una experiencia lo más libre de estrés posible.

Apreciamos sinceramente su comprensión y paciencia en esta materia, y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

Departamento de Calidad.

ANA AMELIA FIGUEIREDO DINO DE CASTRO E COSTA10
FEB 2024
Fantastic house! Beautiful, well decorated and equipped and very very comfortable. The courtyard is wonderful and nice. At night we would gather in the family courtyard to enjoy the cold, have a wine looking at the sky and the view of the lit city and remember the beauties of the day. Close to everything. 10-15 minutes walk from Isabel the Catholic square. Met by bus lines 30 and 32 that go to the Alhambra. At the end of the day, already tired to walk, we would go home easily by bus, at the cost of 1.40. Our stay there made our trip a complete joy. If we go to Granada again we will definitely stay there.
Respuesta del Departamento de Calidad

Dear Ana Amelia,

Thank you so much for your glowing review. We´re thrilled to hear that you found our house fantastic, beautiful, well decorated, and equipped for your comfort. It warms our hearts to know that you enjoyed the courtyard and found it wonderful for gathering with your family in the evenings. We´re delighted that our convenient location made exploring Granada easy for you, and that your stay with us contributed to the joy of your trip. It would be our pleasure to welcome you back again if you return to Granada.

Quality Department.

Rolando Bianchi10
ENE 2024
Ubicación , cómoda bonita y súper la atención!
Nada
Respuesta del Departamento de Calidad

Estimado Ronaldo:

Agradecemos sus amables comentarios sobre la ubicación, comodidad y atención durante su estancia. Nos complace saber que disfrutó de su experiencia en nuestro establecimiento. Siempre estamos aquí para brindarle un servicio excepcional, y esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

Departamento de Calidad.

Jane Matz10
DIC 2023
Carmen San Ignacio is a lovely, well-furnished apartment in an excellent location. It is walking distance from the Alhambra (although it is a very steep climb!) and has easy access to nearby plazas and restaurants. The living room/kitchen/dining area is spacious and comfortable with room for 6 people to spread out. The bedrooms are relatively small, as are the ensuite bathrooms, although they work for a short stay. The patio adjacent to the apartment is beautiful as is the upper patio with the pool. Unfortunately, we were there in winter so the unheated pool went unused. I would recommend better supplies in the kitchen and bathrooms. One dish towel is not enough for for 4 days and there was no soap provided for the kitchen or bathrooms. Nor was there any detergent for the clothes washer. When one travels from abroad, one can´t bring along these kinds of supplies. And a few extra bath towels would have been appreciated. Otherwise, Genteel Home provided us with a wonderful experience in Granada. They were responsive to all our questions, recommended an excellent private guide for the Alhambra and accommodated us at checkout when we needed a late checkout because of an emergency medical issue. We were very grateful. We would be delighted to stay again in this lovely apartment if we returned to Granada.
Respuesta del Departamento de Calidad

Dear Jane,

We appreciate your detailed feedback on your stay. It´s wonderful to hear that you enjoyed the lovely, well-furnished apartment in its excellent location, with proximity to the Alhambra and local amenities. We are pleased that Genteel Home provided you with a positive experience, responding to your needs and accommodating a late checkout. We would be delighted to welcome you back on any future visits to Granada.

Quality Department

Sahar Rooholamini10
DIC 2023
Beautiful historic home tucked away off a main street, a short drive from Alhambra and a short walk to the city center. Incredibly comfortable and clean inside with excellent AC/heat.
Respuesta del Departamento de Calidad

Dear Sahar,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department

Gregoire De Langlade6
OCT 2023
The place was comfortable, clean and functional - like one would expect in a hotel. But that was it. A handful of things disappointed us: despite an abundance of plates and glasses, the kitchen did not have a lot of utensils (very few pots and pans, no can opener, no peeler for vegetables, no flat spatula for flipping food). Upon arrival, one bathroom sink was detaching itself from the wall so we informed management right away and decided not to use it. Another bathroom sink was wobbly too, but at least it was straight against the wall. Finally, this upper apartment has internal stairs going down to another self-contained apartment below. The door separating the two flats offers very little in the way of insulation: we could hear the downstairs guests partying loudly until late, as if they were inside our flat. So really not great, this door needs serious improvement.
Respuesta del Departamento de Calidad

Dear Gregorie,

Thank you for taking the time to share your feedback with us. We appreciate your kind words about the comfort, cleanliness, and functionality of our property. However, we sincerely apologize for the inconveniences you experienced during your stay. We would have liked to have information about the incidents you mention during your stay in order to have been able to provide an appropriate response to them.

We have taken your comments regarding the kitchen utensils into serious consideration and have already addressed this issue by replacing and replenishing the utensils in the kitchen to ensure a more well-equipped space for our guests.

We also apologize for the maintenance issues you encountered in the bathrooms. Your report allowed us to promptly address the situation, and we assure you that necessary repairs have been made to ensure a more comfortable experience for our future guests. Regarding the noise from the downstairs apartment, we are truly sorry for any disturbance this may have caused. We are actively exploring solutions to improve the insulation of the door between the two apartments to enhance the overall soundproofing.

Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance the overall guest experience. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.

Thank you once again for bringing these matters to our attention.

Marlene Ellmann10
OCT 2023
Wunderschöne Wohnung in fußläufiger Entfernung zur Altstadt und Alhambra! Die obere Wohnung ist sehr hell und hat einen traumhaften Blick über die Stadt. Die Ausstattung lässt keine Wünsche offen. Der schön gestaltete Hof und Pool bieten verschiedene Möglichkeiten, je nach Wunsch in der Sonne oder im Schatten zu sitzen und Privatsphäre in dem gemeinsamen Aussenbereich zu haben.
Die Wohnungen sind über ein Treppenhaus miteinander verbunden, das zwar verschlossen jedoch sehr hellhörig ist. Da die Mieter der anderen Wohnung leider etwas ausgelassen gefeiert haben, konnten wir erst schlafen, als die es auch getan haben…
Respuesta del Departamento de Calidad

Dear Marlene,

We appreciate your kind words and the time you took to share your experience with our beautiful apartment. It brings us immense joy to hear that you enjoyed the convenient location near the old town and Alhambra, as well as the fantastic view from the upper apartment. We´re delighted that the equipment provided everything you needed for a comfortable stay.

Our courtyard and pool area are indeed designed to provide a relaxing and enjoyable experience for our guests, offering both sun and shade options while ensuring privacy in the shared outdoor space.

We apologize for the inconvenience you experienced due to noise from the adjacent apartment. We understand how this can impact your stay, and we´ll take your feedback seriously. We´ll explore ways to further enhance sound insulation to ensure a more peaceful environment for all our guests in the future.

Your feedback is invaluable to us, and we appreciate your understanding. We hope this isolated issue doesn´t overshadow the positive aspects of your stay, and we would be delighted to welcome you back in the future for an even more serene experience.

Thank you once again for choosing our accommodation, and we look forward to the opportunity of hosting you again in the near future.

Quality Department.

Karen Bleach10
OCT 2023
Great place to stay. Great location. Great patio.
Respuesta del Departamento de Calidad

Dear Karen,

Thank you for sharing your feedback. We´re thrilled to hear that you had a great stay and enjoyed our great location and patio. Your positive comments mean a lot to us. Your satisfaction is our priority. We hope to have the pleasure of hosting you again in the future.

Kimberlee Bendeck Dykes10
OCT 2023
The photos do not do the home justice. Not sure you can really capture how beautiful it is. Highly recommend. The house was in great condition and had everything my family needed. The pool was an added bonus for my kids to cool off and play all afternoon. Host was amazing and very responsive. We were able to walk and also take the local small red bus from just a block away. Having a bathroom in each room was amazing!
Respuesta del Departamento de Calidad

Dear Kimberlee,

Thank you for your kind words. We´re thrilled to hear that our home exceeded your expectations and that he photos didn´t do it justice. We´re delighted that you had a great stay and the house had everything your family needed. It´s also wonderful to know that the pool was a hit with your kids, and we´re pleased that our host was responsive to your needs. The convenience of the location and the individual bathrooms in each room are added advantages. We appreciate your recommendation and hope to welcome you and your family back in the future. Thank you for choosing to stay with us.

Natalia Yraola Meins8
SEP 2023
La casa es muy bonita, está muy cuidado todo y la ubicación perfecta. Sin embargo no hubo flexibilidad con la hora de entrada (te cobran un suplemento por llegar unos minutos más tarde de las 9 pm) y la salida. Solo incluye una plaza de parking.
Respuesta del Departamento de Calidad

Estimada Natalia:

Apreciamos sinceramente su reseña. Estamos encantados de saber que encontró la casa hermosa y bien cuidada, y que la ubicación fue perfecta para su estancia.

En cuanto a la hora de entrada y salida, lamentamos cualquier inconveniente que esto haya causado. Entendemos su preocupación y agradecemos sus comentarios al respecto. Nos gustaría señalar que la política de llegada y salida, incluyendo cualquier suplemento por llegada tardía, está disponible en nuestro sitio web para informar a nuestros huéspedes de antemano. Apreciamos su comprensión al respecto.

Referente al estacionamiento, ofrecemos esta plaza de parking para intentar hacer más placentera la estancia de nuestros huéspedes. Si viniesen en más de un vehículo, siempre estaremos encantados de ofrecerles las mejores opciones donde puedan estacionar.

Una vez más, agradecemos su valiosa retroalimentación y esperamos que su experiencia general haya sido positiva. Esperamos tener la oportunidad de recibirlo nuevamente y ofrecerle una experiencia aún más satisfactoria en su próxima visita. Gracias por su estancia con nosotros.

Roisin Gray10
SEP 2023
We stayed for a week and really enjoyed our time in Granada. The accommodation was exactly as described and very comfortable, especially the beds. It was surprisingly peaceful in the evenings considering it is in the city and only a short walk from busier areas. We found lots of good places to eat within walking distance in the evenings. The pool was perfect for cooling down in and there was plenty of space in the shared areas for everyone to enjoy. Excellent hosts and a fantastic place to stay. We’d be very happy to return.
Respuesta del Departamento de Calidad

Dear Roisin,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay in Granada and found our accommodation to be exactly as described and comfortable, especially the beds.

We take pride in providing a peaceful house in the heart of the city, and we´re glad you appreciated the tranquility despite our central location.

Your kind words about our hosting mean a lot to us, and we would be absolutely delighted to welcome you back in the future. Please don´t hesitate to reach out if you plan another visit to Granada.

María Merás Fernández10
SEP 2023
Escapada con amigas. Nos gustó todo. Sinceramente, no hay queja posible. El apartamento está genial: tremenda cocina y sala de estar, dormitorios amplios con camas cómodas, y cada uno con baño propio. El patio, una auténtica pasada. Piscina espectacular. En resumen: más que recomendable.
Respuesta del Departamento de Calidad

Estimada María:

Agradecemos que haya compartido su experiencia sobre su reciente estancia en nuestro apartamento. Es gratificante saber que las instalaciones del mismo cumplieron sus expectativas y que pudo disfrutar de una estancia agradable. Es un gusto atender a clientes como usted, y esperamos verle pronto en el futuro.

Departamento de Calidad

Hadjer Salem10
AGO 2023
Tout était parfait ! L´appartement est idéal pour découvrir Grenade dans d´excellentes conditions ! Nous recommandons totalement cet endroit.
Respuesta del Departamento de Calidad

Dear Hadjer,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Amanda Rodriguez10
JUL 2023
This home is beautiful! It was very comfortable, clean and spacious. The pool was a fantastic addition and was perfect for the heat of our visit. Would absolutely stay there again!
Respuesta del Departamento de Calidad

Dear Amanda,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Jonathan Hawthorn10
JUL 2023
No ha dejado ningún comentario.

Mandy Saber10
JUN 2023
No ha dejado ningún comentario.

Sol Pangelinan10
JUN 2023
It was a nice place to decompress and Carlos was attentive to our needs! It was clean and decorated nicely. My family loved the location and the gentleman that received us was so polite and informative. When I go back to Granada I will definitely try to book this place first!!
Respuesta del Departamento de Calidad

Dear Sol Pangelinan,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Jane Foster9
JUN 2023
Great location, nice hosts and beautiful villa.
Comfortable beds, nice facilities, a few basic items provided such as washing up liquid a few coffee capsules and soap, bathing towels and sun lounger towels. Loved the outside space and pool. Such a lot to like here.
A couple of the hairdryers didn’t seem to work, not a fan of the shared pool space with the downstairs flat. Could have done with extra tea towels and cleaning cloths.
Respuesta del Departamento de Calidad

Dear Jane,
Thank you for your feedback! We´re delighted that you enjoyed the great location, beautiful villa, comfortable beds, and lovely outside space with a pool. We apologize for the inconvenience, we´ll take note of your suggestions. Thank you again for putting your trust in us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Lara Gut10
JUN 2023
Appartamento bellissimo proprio come nelle foto, ho soggiornato per due settimane e ho avuto la fortuna di avere tutte le parti esterne comuni per me. Piscina e patio sono condivisi con un’appartamento anch’esso al piano inferiore della casa. La piscina di acqua salata è perfetta e in 10/15 minuti a piedi si arriva in centro. Pulizia ottima, il proprietario è gentilissimo e a cadenza regolare è venuto a pulire il patio dalle foglie, … il garage è un plus non indifferente. Guardate bene l’ubicazione sul navigatore per arrivarci perché bisogna imboccare una stradina proprio vicino ad un incrocio e potreste passarci davanti tre volte prima di trovarlo. Torneremo l’anno prossimo sicuramente!
Respuesta del Departamento de Calidad

Dear Lara Gut,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Anne Cherry9
MAY 2023
what a lovely apartment great spec close the town and very relaxing east transport options to the Ahlumbra close by
Respuesta del Departamento de Calidad

Dear Anne,
Thank you for your lovely review. We´re glad you enjoyed our lovely apartment, we hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Chris Knaggs10
MAY 2023
Everything was walkable from this location. Alhambra and the town centre. Place was very clean and perfect for what we were looking for.
Respuesta del Departamento de Calidad

Dear Chris,
Thank you for your very positive review. we are glad you found the location convenient, and it´s great to hear that the apartment suited your needs.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Angela D´Amico10
MAY 2023
Wonderful. Would highly recommend
Excellent accommodation. Comfortable and clean. Easy walk into town centre. Great facilities. Beautiful outdoor area and pool area.
Would have appreciated extra towels and toiletries
Respuesta del Departamento de Calidad

Dear Angela,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Sonja Kietzke9
MAY 2023
No ha dejado ningún comentario.

Nuria Goás9
MAY 2023
No ha dejado ningún comentario.

Igor Prusiecki10
MAY 2023
wspaniałe patio, doskonałe do odpoczynku, ale raczej po lekcjach w sąsiedniej szkole.
Brak noża do pieczywa no i niestety uszkodzony korkociąg
Respuesta del Departamento de Calidad

Dear Igor,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.

Jose L.H. Campos
Director de Calidad

Ustenko Maksym10
ABR 2023
Awesome place with private pool and garden! Nice and new furniture! Really close to the city center! 3 bedrooms and 3 bathrooms! Loved it!
Respuesta del Departamento de Calidad

Dear Ustenko,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

jan willem meijer8
ABR 2023
prachtig appartement met tuinen zwembad op toplocatie
prachtig ingericht mooie tuin zeer centraal gelegen
met de auto wat moeilijk te vinden
Respuesta del Departamento de Calidad

Dear Jan,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Tiago Oliveira9
ABR 2023
No ha dejado ningún comentario.

Deirdre Gray9
ABR 2023
Fabulous
Amazing apartment. Was very clean, comfortable and well equipped. The outdoor area was fabulous and a great place to relax. Within easy walking distance to the town and Alhambra.
Parking a little tight.
Respuesta del Departamento de Calidad

Dear Deirdre,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Fabian Reckmann10
MAR 2023
No ha dejado ningún comentario.

Carla Yperlaan10
MAR 2023
Great stay, great location, beautifull appartements (we stayed with our group in the whole house)!
Good communication, we were able to check in earlier then expected!
Respuesta del Departamento de Calidad

Dear Carla,
First and foremost thank you for making us your choice apartment for your stay in Granada. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Gerda Munneke10
FEB 2023
Fijn huis om heerlijk tot rust te komen na een dag in Granada of na het skiën op de Siërra Nevada.
Luxe, comfort, grote en fijne bedden, elke slaapkamer heeft een badkamer. stijlvol ingericht en brandschoon.
Het was iets verder lopen naar het centrum, maar daarvoor heb je dan ook een tuin/terras/ zwembad. Het appartement is moeilijk te vinden, ondanks navigatie en het inparkeren met de auto ingewikkeld door de nauwe straat.
Respuesta del Departamento de Calidad

Dear Gerda,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Anónimo10
FEB 2023
demasiado buena, enormemente agradecidos , bien ubicada ademas
super funcional, comoda, cada cuarto c baño privado, el patio central
Respuesta del Departamento de Calidad

Estimado huésped:
Ante todo agradecerle por habernos elegido para su estancia en Granada y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.

Jose L.H. Campos
Director de Calidad

Elena Villalvilla9
ENE 2023
No ha dejado ningún comentario.

Rejane Toigo8
ENE 2023
Excelente apartamento!
Respuesta del Departamento de Calidad

Dear Rejane,
Thank you for choosing our apartment for your stay in Granada. We are thrilled that you have enjoyed your stay with us and that the apartment met all your expectations. We look forward to meeting you again soon.

Jose L.H. Campos
Quality Department Manager

Karen West10
NOV 2022
No ha dejado ningún comentario.

Carlos Adarve10
NOV 2022
No ha dejado ningún comentario.

Jan Sewell9,3
NOV 2022
We enjoyed this beautiful apartment in a residential area. The parking included was a bonus! When we arrived in Granada, we parked our car and walked everywhere. The property was very clean, comfortable and nicely decorated. The beds were comfortable and made up with nice linens.
Respuesta del Departamento de Calidad

Dear Jan, Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay.

Reyes Cerezo8,7
OCT 2022
La casa es como se ve en las fotos. Está muy bien ubicada y la limpieza es de 10. Comparada con otras casas de su precio está por debajo de la media en detalles como secadores de pelo de baja calidad, amenities de baño escasos, pastillas lavavajillas 2 contados para dos días… como digo, detalles. A mejorar la plaza de parking. La casa era originalmente una, que han dividido en 2 apartamentos, pero el garaje es uno, amplio caben 2 coches pero siempre y cuando el vecino que tenga a bien tocarte, recuerde que sois 2. No hay división de plazas en el garaje, petición de mejora que hemos hecho a Carlos. En nuestro caso, el vecino aparcaba sin dejarnos espacio. Uno de los días no podíamos aparcar, llamamos a Arabela para que nos ofreciera una solución… pero salvo intentar localizar sin éxito a los vecinos, no nos ofreció ayuda, según sus palabras “de ella no dependía, ella avisaba a todos los clientes de que la plaza se compartía “. No volvería a esta casa.
Respuesta del Departamento de Calidad

Estimada Reyes: Ante todo agradecerle el tiempo que se ha tomado en escribirnos una reseña y comentarios. Estos nos ubican en la posición de nuestros huéspedes y nos dan la oportunidad de descubrir aspectos en los que podemos seguir mejorando. Hemos tomado nota de sus sugerencias para organizar el aparcamiento entre los usuarios y la hemos hecho llegar a la persona correspondiente. En cuanto a la comunicación, leemos con gran preocupación sus comentarios sobre nuestro personal, ya que su servicio ha sido elogiado repetidas veces por su profesionalidad y amabilidad, por lo que lo que usted escribe no es habitual para nosotros. Apreciamos que haya compartido con nosotros su experiencia personal y le aseguramos que su opinión será transmitida a todos los jefes de departamento para la evaluación y posterior toma de decisiones que sean necesarias. Una vez más, realmente apreciamos el tiempo que dedicó a informarnos sobre los inconvenientes que experimentó durante su estancia y esperamos sinceramente que nos dé una nueva oportunidad para demostrarle nuestro verdadero nivel de hospitalidad e interés en servirle adecuadamente en el futuro. Atentamente Jose L.H. Campos

Matthew Philip Beaumont10
OCT 2022
Really great apartment and a fantastic location. Modern and stylish, with a lovely outside area. Would recommend!
Respuesta del Departamento de Calidad

Dear Sian, We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to the travel community.

Kathryn Winland10
OCT 2022
The loveliest home with all the right touches to make it feel warm and welcoming. We didn’t want to leave.

Jacob Ekstein10
OCT 2022
Beautiful well decorated and equipped house Located in a reasonable convenient location not far from the centre of the city An important plus is the parking if you come with a car The swimming pool is small but lovely and fun and is shared with the other apartment in the place The only disadvantage I can say is that the place is so comfortable that you might have difficulty to leave it and explore the (beautiful) city..

Jane Clavet10
OCT 2022
Loved our stay, location was great and home was immaculate!
Location was great, space was modern and clean.
A little tough leaving the property by car - on a very narrow, two way street with little room to turn in or out.
Respuesta del Departamento de Calidad

Dear Jane,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.

Jose L.H. Campos
Quality Department Manager

Bob Vautin10
OCT 2022
Awesome home. Great courtyard and pool. Secure parking was nice. About a mile walk to the old city but so much fun. We’d definitely stay there again!

Rosemarie Montgomery8,8
SEP 2022
No ha dejado ningún comentario.

Justin Herbert10
SEP 2022
Amazing apartment - super clean, well located, very spacious. Each room has en suite which is a fantastic feature. Highly recommend!
Respuesta del Departamento de Calidad

Dear Justin, thank you very much for your feedback. We are delighted to know that our apartment met your holiday expectations, and we appreciate your kind recommendation. Hope to meet you again in the future.

Aija T.
Quality Department

Elizaveta9,6
SEP 2022
No ha dejado ningún comentario.

Lucie10
AGO 2022
Outstanding!
This accomodation is stunning! The apartment is well situated - we have a 7 year old and we were easily able to walk everywhere. It is modern, well equipped, beautifully decorated and true to the photos. The pool area and terrace is so nice, perfect to jump in to after a full day exploring to cool off. It is on a tiny road so for us parking was a bit tricky as we’re less used to these types of road. Our stay was perfect, we’d definitely recommend and stay again.

laetitia10
AGO 2022
très bel endroit
déco magnifique, très bien équipé, calme, possibilité de stationner sur place. ils ont même accepté que l’on quitte le logement un peu plus tard. (a midi au lieu de 11h)
Respuesta del Departamento de Calidad

Dear Laetitia, thank you very much for your feedback. It is such a pleasure to know that we were able to match your holiday expectations and we hope to see you on future trips to Granada.

Aija T.
Quality Department

Lancy8,8
AGO 2022
非常满意的一次住宿,有机会重游会再次选择这间公寓
设备和清洁度都很好
Respuesta del Departamento de Calidad

Dear Lancy, comments like yours make our day, as they show that our hard work has paid off. We are glad to know that you had a pleasant stay with us and are willing to come back. We hope to see you again.

Aija T.
Quality Department

Lisa Turton10
AGO 2022
Fantastic apartment absolutely beautiful decor and outside space. Perfect thank you
Respuesta del Departamento de Calidad

Dear Lisa, we are delighted to know that you had a pleasant stay with us and you enjoyed our installations designed to make our guests´ stay as comfortable as possible.
We hope you will visit us again in not too distant a future.

Aija T.
Quality Department

Judith9,6
AGO 2022
Top! Echt een aanrader
zwembad, tuin, appartement was super schoon, modern en comfortabel.
Respuesta del Departamento de Calidad

Dear Judith, thank you very much for your feedback. We are delighted to see that you had a remarkable stay and loved the apartment for its comfort, cleanliness and garden. It is our pleasure to succeed in exceeding your expectations.
We hope you will give us the opportunity of welcoming you back in the near future.

Aija T.
Quality Department

Elizabeth Elias10
JUL 2022
What a spectacular place to stay in Granada! We are a family of five and it suited us perfectly. A little oasis of calm but so close to everything. We walked everywhere. We really enjoyed the outside spaces and pool. Inside, the apartment was spotlessly clean and well presented - it felt like staying in a high end hotel. The hosts were responsive and helpful, including sending us useful tips on where to go and how to get around. Would definitely stay again
Respuesta del Departamento de Calidad

Dear Elizabeth, thank you for reviewing your stay in our apartment. It is wonderful to know that we were able to make your stay special and we would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Ernst9,6
JUL 2022
beautiful, comfortable apartment with parking and a pool!
Respuesta del Departamento de Calidad

Dear Ernst, thank you very much for staying with us and for highlighting the beauty and comfort of our apartment. We are glad to know that you had a pleasant stay.
We look forward to seeing you again soon.

Aija T.
Quality Department

Patricia9,6
JUL 2022
Schöne außergewöhnliche Wohnung mit Pool in Granada
Wohnung war toll gelegen, super schöne Patio und kleine, aber feine pool, perfekt zum Abkühlen. Die Wohnung hatte eine tolle Einrichtung und jedes Zimmer sein eigenes Badezimmer. Küche sehr funktionell, aber ausreichend. Sehr gut gelegen.
Sehr schwierig zu finden und keine Anweisungen von Gastgeber.
Respuesta del Departamento de Calidad

Dear Patricia, thank you for making us your choice accommodation on this occasion and for taking the time to review your personal experience in our apartment.
We are pleased you enjoyed your stay with us and hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Troy8,3
JUL 2022
gorgeous property, squeaky clean, pool a must during Spanish summer. FYI location is about 15 min walk from town center but a very nice walk.
Gal who checked us in couldn´t wait to get out of there--so felt that we did not get a good lay off the land before she bolted.

MarcelK9,6
JUL 2022
Oase van luxe en rust
Oase van rust, en dichtbij stad, restaurants, winkels en Alhambra
Lastig straatje om in te komen, en garage krap als er twee auto´s moeten staan. Bij ons niet het geval
Respuesta del Departamento de Calidad

Thank you very much for sharing your personal experience in our apartment. We really appreciate your constructive feedback.
We are glad to know that you enjoyed your stay in our apartment and hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Sara10
JUN 2022
An incredible home, lovely pool, perfect walkable location to all of the major things to do and see in beautiful Granada. The communication was fantastic and Elvira was so helpful with welcoming us in and sharing recommendations in the area. Would recommend to any families or groups traveling who would like their own bedrooms and bathrooms. So wonderful — thank you
Respuesta del Departamento de Calidad

Dear Sara, thank you for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
We look forward to serving you again soon.

Aija T.
Quality Department

Rachel10
JUN 2022
Wonderful!!!
Respuesta del Departamento de Calidad

We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.

Aija T.
Quality Department

Garrett10
JUN 2022
The perfect oasis in Granada.
This must be, probably the best accomodation in Granada. The design of the property, both inside and out is simply first class. The courtyard, outside kitchen, pool area and sunbathing facilities are superb. The apartment interior is wonderful, with everything you might need provided. Returning from a day sightseeing to here, is a delight. A big thank you to Pilar for helping us with our bad sense of direction. A perfect oasis in the middle of Granada. This should be your first option, if visiting the city.
Respuesta del Departamento de Calidad

Thank you very much for choosing our apartment for your stay in Granada. We highly appreciate your comments as they help us to understand how our guests enjoy their stays with us.
We are glad to hear that you experienced our exceptional hospitality and hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Mariam10
JUN 2022
Absolutely gorgeous place. Big, comfortable, located in a lovely neighbourhood. Granada in itself is incredible, but this place made our stay that much more special. Don’t hesitate to book!
Respuesta del Departamento de Calidad

Thank you Mariam for your kind feedback and for sharing the highlights of your stay.
We are glad to know that you had a memorable stay and hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Marie10
MAY 2022
superbe séjour !
Respuesta del Departamento de Calidad

Dear Marie, thank you for reviewing your stay, we are glad to know that it was a memorable one.
We would love for you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

Russell10
MAY 2022
No ha dejado ningún comentario.

Pretty10
MAY 2022
No ha dejado ningún comentario.

Antonio10
ABR 2022
El espacio, la comodidad y la ubicación.
Los vecinos de abajo que tenían la música muy alta y estaban de fiesta.
Respuesta del Departamento de Calidad

Muchas gracias Antonio por compartir su experiencia personal en nuestro apartamento. Ha sido un placer para nosotros leer su valoración y esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Nicolas Barquero10
ABR 2022
Simplemente excepcional!

Frederik9,2
MAR 2022
No ha dejado ningún comentario.

Jennifer10
FEB 2022
Beautiful and well appointed flat in a great location.

patrick9,6
NOV 2021
very comfortable cosy app with patio and swimmingpool. Good beds. Full kitchen. Garage with even for electric cars
Respuesta del Departamento de Calidad

Thank you very much for your positive feedback regarding your stay.
It is a pleasure for us to read your complete satisfaccion with the apartment and your stay with us.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Aija Teilane
Quality Department

Zeev10
OCT 2021
Просто замечательная вилла. Мы так не хотели уезжать... Прекрасный дизайн, тихая, светлая - много света и пространства. Мы чувствовали там как в раю. Агент нас встретила, помогла с ориентироваться на местности. Ответила на все наши вопросы. Вообщем 5 звезд по всем категориям. Хотим еще!!
Respuesta del Departamento de Calidad

Thank you very much for taking the time to leave us this amazing review.

It is such a pleasure to read that your stay with us have met your expectations in all the aspects. Moreover, we thank you for your kind words towards our team, we are glad to hear that the received service contributed to your wellbeing whilst staying with us.

Thank you for making us your choice accommodation in Granada. We look forward to welcoming you back again very soon.

Aija Teilane
Quality Department

Martin9,6
OCT 2021
Mooie, schone locatie op loopafstand van Alhambra en het gezellige stadscentrum van Granada Prachtige, schone, luxueuze accommodatie, op 20 minuutjes loopafstand van het bruisende centrum van Granada

Liv10
OCT 2021
Everything about this place is perfect!
Wonderful apartment. Fresh, spotless and extraordinary good. Superb service. We loved every minute. Perfect location for visiting both the city and Alhambra. And even a charger for electrical cars in the garage.
Nothing could have been better!
Respuesta del Departamento de Calidad

First of all we would like to thank you for the praising review you shared following your recent visit in our apartment.

We are delighted to read that we were able to match your expectations and we are also very pleased to know your complete satisfaction with the comfort, cleanliness and location of the apartment.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Aija Teilane
Quality Department

Francisco Cunha Ferreira9,3
SEP 2021
Ótimo para famílias com crianças

Dominic Monkhouse10
AGO 2021
Pool was magic.
Location was great. Pool a hit with the kids. Everything high quality and very clean. Lovely fluffy towels. Parking is easy.
It was fabulous.
Respuesta del Departamento de Calidad

Dear Dominique
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Best Regards
Ana García, Customer Service

yolanda jodar morales9,2
AGO 2021
Casa preciosa, con una reformada preciosa.
Casa preciosa, reformada totalmente hace poco, y la zona exterior increíble. Las camas muy cómodas.
Está en el centro pero en una zona un poco más alejada del casco antiguo, a unos 15 minutos. Poco negativo que decir, quizás q las habitaciones no tienen persianas y molesta la luz, y el WiFi dentro de casa fallaba, sin embargo en la terraza iba perfecto. También estaría a la altura de la casa una Nespreso.
Respuesta del Departamento de Calidad

Queridos Yoly y Carlos Muchas gracias por vuestro fabuloso comentario, tomaremos nota de vuestras observaciones. Gracias de nuevo Atentamente Ana García, Dpto. de calidad

Tomás10
ABR 2021
Increíble casa con piscina y patio exterior!!

LIBE9
ABR 2021
Todo fantastico.

E.9
NOV 2020
Todo perfecto. Mejor, incluso, de lo esperado

CArghirescu9
SEP 2020
Las camas eran muy cómodas!!!

Marjolaine10
SEP 2020
Everything was amazing, the location, the pool, the place itself! We will definitely come back!

Evelyne9
AGO 2020
+De romantische setting. Het binnenkoertje. Je moet het zwembad slechts met 1 ander appartement delen. Wij waren hier volledig alleen, zalig!
- De airco had iets beter kunnen werken.

Raimon8
AGO 2020
Las vistas desde la habitación eran inmejorables
Respuesta del Departamento de Calidad

Muchas gracias por su comentario. Nos encantará volverles acoger. Equipo de Genteel Home

Carlos Delgado Pérez9,5
JUL 2020
Camas muy cómodas!!

Roser10
JUL 2020
+ La decoración, los servicios (tiene de todo), la ubicación, la piscina, etc.
- Por decir algo, la piscina era de agua salada y las fuentes del patio no funcionaban.

Chiara10
FEB 2020
De locatie en de ruimte van het appartement. Er waren genoeg voorzieningen aanwezig. Het was een heel mooi appartement, dicht bij het Alhambra, maar het centrum is ook niet ver weg.

Xi10
FEB 2020
很棒的公寓,新装潢,设施都很新。三个房间都有带卫浴,方便。热水充足暖气很暖,厨房碗盘也很多。离阿尔罕布拉宫走路20分钟内可以到。旅行中最棒的一间公寓,非常推荐。
有一点点不方便的是,洗衣机没有烘干功能。但有提供晒衣架。总体是非常棒非常推荐的公寓。

Min10
FEB 2020
非常棒
设施 舒适度 自己地理位置都不错! 推荐 管家也很热心 一直会和你联系 到了之后还会介绍附近的游玩

maria10
ENE 2020
Todo perfecto

emad10
DIC 2019
Spacious, clean, well maintained, have all you need in the kitchen. Best are the quality of beds and location of the property

Maria10
DIC 2019
Todo perfecto

abdel9,8
DIC 2019
Rocio très gentille et très serviable. Merci.
Manque de professionnalisme de l´agence.

Marcin9,3
OCT 2019
Everything perfect.

Jacqueline Provost9
OCT 2019
Nous vous recommandons ce logement très bien situé et très fonctionnel. Belle piscine surplombant un agréable patio.

Veronique martinez9,3
SEP 2019

Sharon10
SEP 2019
Lovely property with secure parking. There was a pretty courtyard with tables that led up to a small swimming pool, equipped with a shaded seating area, sun beds, shower and a toilet. The outside area is shared with the other apartment but this wasn’t a problem. Whilst the property is only a short walk in to the main area there is a bus for those that prefer not to walk too far. The apartment is well equipped and comfortable. Emilia, the lady that met us to give us the keys and showed us around, also gave us a very good recommendation of a place to eat called Tocateja. We ate here two of our three nights as it was so good. Highly recommended as a place to stay.
This is on the edge of town but much easier if you have a car as the roads are very narrow. There are a few steps to get up to the pool.

Virginie10
AGO 2019
A very nice place. The swimming pool is a plus. The autrement is clean and seems to be brain new. The location is convenient and quiet. do the Alhambra. You have a bus direct or plenty of taxis. I recommend.

Chad10
AGO 2019
Fabulous stay in a beautiful place.
Absolutely fabulous place to stay. I was telling my wife that we should have ended our 2 week trip to Spain at this place. It was so comfortable and nice it we talk about it in the stories we tell friends. Great pool, parking included, air conditioning and a clothes washer. I am ready to go back and book both the 4 bedroom below and 3 bedroom upstairs and invite family and friends.
There is a little bit of noise from the other apartment below.

مشهور9,8
AGO 2019
الازعاج خصوصا في الليل نظرا لانها تقع في وسط المدينه
Respuesta del Departamento de Calidad

Thank you for your review. The thing is that this apartment is not located at the center of the city but we are grateful for your score to us and we hope that you enjoyed your stay. Genteel Home Team

Agnes9,5
JUL 2019
Airbnb exceptionnel. A recommander

Jared9,8
JUL 2019
Very nice place, professionally managed & friendly hosts

Wendy10
JUL 2019
Gorgeous space. 3 full master bedrooms...each bedroom has a bathroom in it. Our family of 6 enjoyed our stay and hosts were extremely responsive when we had questions. Close to everything. We purchased the 2 day Granada city trolly pass and stop #11 was a 5 minute walk.

Lucas10
JUL 2019
The apartment is modern, extremely well taken care of and very spacious (3 rooms each with its own en-suite bathroom!). The kitchen and bathrooms are amazing and bedrooms quite large. The pool is of very good size and the pool area is super inviting... it exceeded my expectations!

Leanne10
JUL 2019
Loved it!
All good! Excellent value. No complaints.

Anwar8,5
JUL 2019
قصر غرناطة يستحق الزيارة
المكان نظيف وبه ثلاث غرف نوم وبكل غرفة نوم حمام ، هدوء المكان
المكان بعيد قليلاً عن وسط البلد ، طبعاً المشكلة ليست في بعد المسافة ولكن المشكلة ان الطريق فيه طلوع ونزول وهذا متعب حتى لو كانت المسافة قصيرة
Respuesta del Departamento de Calidad

Thank you for your review Anwar. You can check the location of the apartment before your reservation. The apartment is located very close to the Alhambra, so it´s not possible to stay at the center of Granada too. Anyway, we are grateful for your words. Genteel Home Team

Heather McGrath9,8
MAY 2019
Wonderful, modern apartment with every amenity you could think of. The staff was incredible and the pool was a highlight for our kids. Wifi is a little slow but that’s my suggestion for improvement. Otherwise absolutely incredible - would highly recommend!

Leah10
MAY 2019
Can we go back yet?
Location was perfect, the apartment clean, the bed comfortable, and the pool was perfect for siestas. Walking distance to the different neighborhoods and Alhambra. The host was very helpful as well, even when we messed up our first attempt to get there. It was just me and my husband, but there is plenty of space for a family or additional friends.
No toiletries provided, so just anticipate that when packing. I went to the local farmacia to get some shampoo

Hadi Sattari10
MAY 2019
Lovely place. Our family had a great time. Large enough and the courtyard was amazing. Highly recommend. Easy check in and communication with hosts.

Kaja Krogh10
MAY 2019
Excellent apartment. Located close to the city centre so we could walk to every attraction in Granada.

Isabelle Rouviere8,8
MAY 2019
Séjour parfait Petite suggestion: une cafetière plus grande aurait été appréciée...

James D10
ABR 2019
Couldn’t be any better. Host very helpful and on point. Perfect location and private parking was a massive bonus...thank you. Will use again next time in Granada.

Thin-Hinane Younsi10
ABR 2019
Excellent ! Magnifique appartement :)

Mariangeles Muñoz10
MAR 2019
Una casa encantadora, comoda y muy bonita. Un patio estupendo, lleno de luz y armonia. Inolvidable