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Apartamento
Zacatín 101

Granada · Centro

9,6 (83 valoraciones)


1-4
Huéspedes

1
Dormitorio

1
Baño

50 m2
Superficie

Sobre el alojamiento

Precioso y tranquilo apartamento con encanto ubicado en un edificio recién rehabilitado en pleno centro de Granada. Con vistas a calle Zacatín se encuentra en la zona más comercial e histórica de la ciudad, situación privilegiada cercano a los monumentos más relevantes.

Se trata de un amplio apartamento con un agradable salón con balcones tradicionales, desde los cuales se puede contemplar la emblemática calle Zacatín y su conexión con plaza Bib Rambla. El salón dispone de un sofá-cama de 150 cm, un sillón, una Smart TV y una mesa para 4 comensales.

La cocina está equipada con todo lo necesario para su estancia incluido lavadora y secadora.

Consta de un amplio dormitorio con una cama de matrimonio de 150 cm, una Smart TV y un armario empotrado. Dispone de cuarto de baño completo con ducha y bidé.

El inmueble cuenta con calefacción y aire acondicionado en todas las estancias lo que sin duda hace que la comodidad sea muy alta.

La privilegiada ubicación del apartamento le permitirá disfrutar de la ciudad y de todos los atractivos turísticos del centro. Sin duda, una elección inmejorable para conocer los encantos que ofrece la ciudad.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Planta 1ª Planta
Ascensor Disponible
Sofá-cama Capacidad 1-2 personas
WiFi Gratis
Balcón Con vistas al exterior
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> A/GR/00328


De acuerdo al informe de clasificación de proyecto emitido por el departamento de instalaciones y obras de la DELEGACIÓN TERRITORIAL DE CULTURA, VIVIENDA, TURISMO Y DEPORTE de fecha 20/02/2017, a la vista de la documentación aportada y del análisis del Proyecto, y una vez comprobado el cumplimiento del art. 19.4 del Decreto 193/2014, determina la procedencia de la dificultad técnica según memoria justificativa del arquitecto proyectista, por la grave dificultad técnica y el nivel de catalogación/protección que ostenta el inmueble, del cumplimiento de:

Apartado 1.4 8) Zona de comunicaciones. Escaleras. Anchura mínima escaleras de usuario

Al tratarse de un inmueble protegido según Ficha Catalogo n 04.188 del Plan Especial del Área Centro de Granada con un nivel de Catalogación/Protección A2,

Se aportan como medidas compensatorias:

1.1. Dotación interpretativa del edificio o del elemento con protección.
1.3. Iluminación artística.
1.5. Información sobre museos/exposiciones/actividades de relevancia del municipio

Dichas exenciones están recogidas en

- Anexo V del Decreto 194/201 O "Requisitos relativos a la clasificación cuyo cumplimiento puede ser objeto de exención".

- Anexo VI del mencionado Decreto 194/2010 "Compensaciones necesarias para la exención de requisitos relativos a la clasificación" Punto 1. "Compensaciones para establecimientos en inmuebles protegidos".
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Solicita información

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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:




• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,6 (83 Valoraciones)

Ubicación
9,8
Calidad
9,4
Limpieza
9,5
Personal
9,3
Instalaciones
9,4
Recomendación
9,6

Nos interesa tu opinión


Opiniones de nuestros clientes

Kadriye KURT9
MAR 2024
ideal location to discover the center of Granada, very nice apartment
central location
no access by car, but it´s classic in the city center
Respuesta del Departamento de Calidad

Dear Kadriye,

Thank you for your positive feedback and for highlighting the ideal location of our apartment for exploring the center of Granada. We´re glad to hear that you found the apartment very nice as well. While we understand the limitation of no access by car, especially in city centers, we appreciate your understanding of this aspect.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.


Quality Department.

Andrew Holman10
FEB 2024
We stayed at 4 different Airbnbs over our extended trip to Spain and this apartment in Granada was the best of the best. Not only was it beautiful and clean inside, the location was amazing and there were so many tremendous restaurants nearby.
Respuesta del Departamento de Calidad

Dear Andrew,

We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your opinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.

Alexandria Garza10
FEB 2024
Great location - safe, private and within walking distance to everything you’d want to do. Parking at el real parking garage was close as well. We were met at the location for instructions and the keys, and it was easy to communicate with the host during the stay.
Respuesta del Departamento de Calidad

Dear Alexandria,

Thank you for sharing your positive experience. We´re delighted to hear that you enjoyed the convenient and safe location of our property, as well as the ease of access to nearby amenities and parking facilities. We strive to ensure a seamless experience for our guests, and we´re glad to hear that communication with our host was straightforward. Should you choose to visit again, we would be more than happy to welcome you back.

PAOLA CALZADO LIARTE10
FEB 2024
La ubicación estupenda. Nada de ruido
Nada
Respuesta del Departamento de Calidad

Estimada Paola,

Nos alegra saber que disfrutó de la excelente ubicación de nuestro establecimiento y que pudo descansar sin ningún ruido. Su satisfacción es nuestra prioridad y esperamos poder recibirla nuevamente en el futuro para brindarle otra estancia tranquila y placentera.

Departamento de Calidad.

Filippo Scaletta8
FEB 2024
No ha dejado ningún comentario.

Vucaj Ivana10
ENE 2024
Everything is perfect!
Nothing!
Respuesta del Departamento de Calidad

Dear Vucaj,

Thank you so much for your wonderful review. We are thrilled to hear that everything was perfect during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to the opportunity of hosting you again in the future.

Quality Department.

John Roche10
ENE 2024
Communication from start to finish was superb. The apartment was perfect spotless clean and warm. Brilliant location.We ran in to a problem the morning we were leaving and within 15.mins somebody arrived at the apartment to sort it out for us. Really 5 Star treatment all the way. We will definitely be back. John Roche
Respuesta del Departamento de Calidad

Dear John Roche,

Thank you for your fantastic review. We´re delighted to hear that you had a superb experience from start to finish, appreciating the cleanliness, warmth, and brilliant location of the apartment. We´re glad we could promptly address the issue you encountered, providing you with 5-star treatment. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit.

Tatiana Chevtchouk10
ENE 2024
Top location in the very centre of Granada, wonderful shops, cafe’s and restaurants nearby. Very clean and nice apartment with everything you need. If we ever come to Granada again we would be happy to stay here again!
Respuesta del Departamento de Calidad

Dear Tatiana,

Thank you for your kind words and positive review. We´re delighted to hear that you enjoyed the top location in the heart of Granada, surrounded by wonderful shops, cafes, and restaurants. It´s wonderful to know that our apartment met your expectations in terms of cleanliness and amenities. We would be thrilled to host you again if your travels bring you back to Granada. Your satisfaction is our priority, and we appreciate your feedback.

Kate Seville10
DIC 2023
Roberto’s place was easy to fine and centrally located making it ideal for walking.
Respuesta del Departamento de Calidad

Dear Kate, We appreciate your feedback and we´re glad to hear that it was easy to find and centrally located, making it ideal for walking. We value your input and hope to have the opportunity to host you again.

Quality Department

Xiaoling Song5
DIC 2023
装修时尚 厨房很好 床铺舒服
尽管在到达前半个小时应告知准确的到达时间,但是等待取钥匙还是让我们在冷风中等了足足十五分钟。 很严格不太友好的房东,只是要求晚15-30分钟离开房间,以还有新房客入住为由,不同意。 窗外就是商业街,噪音大,夜深时还有喝醉酒的人的大声叫喊声。 停车场到住宿房源不是很近。
Respuesta del Departamento de Calidad

Dear Joy,

Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you enjoyed the stylish decoration of the kitchen and found the bed comfortable. We sincerely apologize for any inconvenience you experienced. Delays in key handovers are not typical of our service, and we regret that you had to wait for it. Please be assured that we will investigate this matter to identify any unforeseen circumstances that may have caused the delay. Regarding check-out flexibility, we regret to inform you that, as you mentioned above, due to the need to prepare the apartment for the next guests, we are unable to extend check-out times.

We regret any disturbance caused by the street noise and understand that its intensity may fluctuate based on seasonal factors and events in the city center. We apologize that your experience coincided with heightened noise levels due to these factors. Nonetheless, we will explore the potential for enhancing soundproofing in the future to mitigate such impacts.

In terms of car accessibility, being located in the vibrant center of our wonderful city, surrounded by monuments and within a pedestrian zone, does pose a challenge regarding parking availability. Nevertheless, our team is readily available to offer guidance on the most convenient parking options in the vicinity. We appreciate your understanding, and we hope you enjoyed your overall stay, and should your travels bring you back, we would be grateful for another opportunity to provide you with a more seamless experience.

Quality Department.

Daniel & Geraldine Rikely10
NOV 2023
Roberto was a very responsive host. We arrived early in Granada and Roberto was flexible with our check-in time. We were met by a lovely young man who checked us in, walked us through the apartment and gave us his contact information in the case of any difficulties. Roberto’s apartment is exactly as described. It had everything we needed for our three day stay. It was in a location that was very walkable to the Alhambra and the train station and provided us with a perfect location from which to explore Granada. We would definitely recommend this apartment.
Respuesta del Departamento de Calidad

Dear Daniel & Geraldine,

Thank you for your kind words. We´re delighted to hear you had a positive experience with Roberto as your host. Flexibility with check-in and the thorough introduction to the apartment are aspects we prioritize. It´s wonderful to know our central location and amenities contributed to your enjoyable stay. Your recommendation means a lot to us. We look forward to hosting you again whenever your travels bring you to Granada.

Laura Koppes8
NOV 2023
Very nice place. But there is no "Roberto". This is run by a company.
Respuesta del Departamento de Calidad

Dear Laura,

Thank you for your kind words about our place. We´d like to clarify that Roberto may not be an individual host, but rather, our property is managed by a dedicated staff who always be there to assist you. We appreciate your understanding and are glad you found the place enjoyable. If there´s anything specific you´d like to share or inquire about, please feel free to reach out. We hope to have the opportunity to host you again in the future.

Lucy Rodgers10
NOV 2023
Great ace to stay.
Respuesta del Departamento de Calidad

Dear Lucy,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jasmine Koh10
NOV 2023
This place is walking distance from all the main attractions! And the apartmentwas beautiful esp w the balcony! Highly recommended if ur in Granada!
Respuesta del Departamento de Calidad

Dear Jasmine,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Caitlin Klopfer10
OCT 2023
Great stay in the heart of the city! You can walk to everything, including the Alhambra (we chose to take a bus there which was also easy to get to). The apartment is perfect!
Respuesta del Departamento de Calidad

Dear Caitlin,

Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.

Tannis Montalbetti8
OCT 2023
Great stay. Thanks Roberto for being so responsive to our needs.
Respuesta del Departamento de Calidad

Dear Tannis,

We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.

Chris Hosey10
OCT 2023
The apartment is in a great location, a minute or two from the numerous bars and restaurants all around this area. It still manages to be peaceful, especially in the evening although there is the natural hum of the street in the daytime with the windows open, but it really is not a problem. The apartment is in very good order throughout. The living space, kitchen and bathroom are very nice with all the bits you would want. It´s easily accessible on the first floor either by stairs or the lift. The AC works well throughout via a central system. The pictures are representative. The only improvement suggested is that as this seems to be owned by a company, I received a number of messages from different people before checking-in, which was confusing and this needs to be improved. However, the person who eventually met us at the apartment was polite and helpful and was very responsive when we had a small issue that needed attending to. All in all, a very good apartment and recommended.
Respuesta del Departamento de Calidad

Dear Chris,

We greatly appreciate your detailed review of your recent stay in our apartment. It´s wonderful to hear that you enjoyed the central yet peaceful location, as well as the well-maintained condition of the apartment and its amenities.

We apologize for any confusion caused by multiple pre-check-in messages. We´ll certainly work on improving this process. Your positive feedback and recommendation are valuable to us, and we hope to have the pleasure of hosting you again.

Kelly Goodall10
OCT 2023
We had a wonderful stay in Granada. This place is right in the heart of the busiest area of the city. The area is a little loud (which we liked) with the windows open, but very well insulated with the windows closed. You are in easy distance from buses that can take you to the Alhambra and other parts of the city and an easy walk to other places. The place itself is fantastic. Check in and check out was very easy. We had a great stay
Respuesta del Departamento de Calidad

Dear Kelly,

We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.

Marlen Domann10
OCT 2023
Es war einfach alles top. Der Kontakt zur Schlüsselübergabe war hervorragend. Es gab rechtzeitige Hinweise zu Parkmöglichkeiten, super Restauranttips. Die Wohnung ist sehr geschmackvoll eingerichtet, es hat an nichts gefehlt. Die Lage ist unschlagbar perfekt in Granada
Nichts
Respuesta del Departamento de Calidad

Dear Marlen,

Thank you so much for your kind words. We´re thrilled to hear that you had such a wonderful experience during your stay. It´s great to know that you found our communication, parking information, location and restaurant recommendations to be helpful. We take pride in offering tastefully decorated apartments with all the necessary amenities. We appreciate your feedback and hope to welcome you back soon.

Quality Department.

Cathy Prévost10
SEP 2023
Nous recommandons assurément ce logement: très propre, bien situé, bien insonorisé, bien aménagé, bien équipé…il ne manquait de rien. Tout près des stations de bus. A proximité d’activités touristiques, de magasins, de nombreux restaurants et de cafés. Confortable, accès sécurisé et le logement est fidèle aux photographies sur le site. Finalement, les communications avec l’hôte ont été faciles et réactives. Un excellent choix !
Respuesta del Departamento de Calidad

Dear Cathy,

Thank you for your enthusiastic recommendation. We´re delighted that you had such a positive experience during your stay with us. It´s wonderful to hear that you found our accommodation to be exceptionally clean, well-located, soundproof, and well-equipped. We take pride in providing a comfortable and secure environment for our guests, and we´re pleased that you enjoyed our proximity to bus stations, tourist attractions, shops, restaurants, and cafes.

We appreciate your kind words about the accuracy of our listing photos and our responsive communication. Your satisfaction is paramount to us, and we´re thrilled that you consider us an excellent choice. We look forward to welcoming you back in the future.

Daniel O´Malley10
SEP 2023
Great location and amenities.
Respuesta del Departamento de Calidad

Dear Daniel,

Thank you for your kind review. We´re delighted to hear that you appreciated our great location and amenities. We strive to provide a comfortable and convenient experience for our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future.

Julie Jensen10
SEP 2023
We loved to apartment. Great area.
Respuesta del Departamento de Calidad

Dear Julie,

Thank you for your concise and positive review. We´re delighted to hear that you loved the apartment and enjoyed the surrounding area. If you ever decide to visit again, please know that we´d be more than happy to welcome you back. Your satisfaction is important to us, and we hope to provide you with another great experience in the future. Thank you for choosing our apartment for your stay.

Deb Haughton10
SEP 2023
Beautiful apartment right in the centre of Granada. Well furnished & perfect for a couple to stay. Location was excellent with shops, restaurants & tourist spots close by. Highly recommended
Respuesta del Departamento de Calidad

Dear Deb,

Thank you very much for your gracious review. We´re delighted to hear that you found our apartment beautiful and well-furnished, making it an ideal choice for a couple´s stay. Our central location is indeed a prime feature, and we´re pleased to know that it provided you with easy access to shops, restaurants, and tourist attractions.

It would be a pleasure to welcome you back, and we hope your next visit is just as enjoyable as this one.

Steve Harris10
AGO 2023
A wonderful stay in a beautiful city.
Perfectly located near lots of shops and restaurants, within easy walking distance of attractions. A wonderful apartment with excellent facilities and cleanliness. Excellent communication and efficient and friendly arrival with the apartments representative (Marta) I would recommend this apartment highly.
Everything about the apartment was excellent.
Respuesta del Departamento de Calidad

Dear Steve,

Thank you for your kind words highlighting the location of our apartment, facilities and cleanliness. we are delighted to know that we met your expectation about the apartment, and also we are glad to hear that our doveted staff was very helpfull and friendly, making your stay more pleasant. We are continually striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.


Quality Department

Marco Liam Guariniello10
AGO 2023
This stylish apartment is located moments away from the Catedral de Granada and is surrounded with lots of things to do. The place itself is very comfortable and has excellent facilities. The air conditioning worked very well and allowed us to sleep very comfortably. Elvira checked us into the property on Roberto’s behalf. She was extremely friendly and very helpful. Highly recommend!
Respuesta del Departamento de Calidad

Dear Marco,

Thank you for sharing your positive experience with us. We´re delighted that you enjoyed the stylish apartment´s convenient location near Catedral de Granada and the variety of activities in the area. It´s wonderful to hear that you found the place comfortable with excellent facilities, and that the air conditioning ensured a comfortable night´s sleep. We´re glad Elvira provided you with friendly and helpful service during check-in. Your recommendation is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.

Inin Lim10
AGO 2023
Apartment is right in the middle of city center, next to the cathedral. The friendly and helpful host checked us in. We felt right at home. The only thing is the washer cum dryer is hard to operate. Good to reach out to the host for instructions.
Respuesta del Departamento de Calidad

Dear Inin,

We´re grateful for your thoughtful review of your stay at our city center apartment, located conveniently next to the cathedral. It´s wonderful to know that our friendly and helpful host ensured a smooth check-in experience for you. We´re delighted that you felt right at home during your time here.

We apologize for any inconvenience you encountered with operating the washer cum dryer. Your feedback is important to us, and we appreciate your suggestion to reach out to the host for instructions. We´ll work on providing clearer instructions to make the appliance easier to use for our guests.

Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your future visits.

Dallas Pesch10
AGO 2023
Roberto’s Airbnb was located in a perfect location in the heart of Granada. The apartment was super clean and well organized. Air conditioning was really nice as well to escape the heat during the peak time of days. Would stay again.
Respuesta del Departamento de Calidad

Dear Dallas,

We are glad to know that you found the location of our apartment, cleanliness and facilities convenient for your stay. Knowing that our apartment met was up to the task make us very happy. It´s a pleasure serve clients like you and we hope to see you again in the future.

Burak Tertemiz10
JUL 2023
Tolle und gepflegte Wohnung im Herzen der Innenstadt von Granada. Sobald man draußen ist, befindet man sich direkt in der Fussgängerzone. Dadurch ist alles so nah und zu Fuß erreichbar. Einfach herrlich! Ansonsten ist die Wohnung sehr gepflegt und sauber. Zudem ist die Einrichtung sehr stylisch und modern. Durch das innenliegende Schlafzimmer, bekommt man vom Trubel draußen nichts mit. Ich würde jederzeit wieder in dieser Wohnung übernachten.
Respuesta del Departamento de Calidad

Dear Burak,

Thank you for noting the convenient location of our apartment, facilities and claening in your review. We strive to provide a comfortable stay and knowing that we met your expectations motivates us to improve every day. We appreciate your kind words and we´re looking forward to the opportunity to serve you again.

Amechi Egbe10
JUL 2023
Amazing stay!! I’d recommend to anyone!
Respuesta del Departamento de Calidad

Dear Amechi,

Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and we are glad to know that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.

Britt Wilker-Haberstroh10
JUL 2023
Traumhafte Wohnung in toller Lage! Die Wohnung von Roberto liegt super zentral in der Altstadt und ist sehr geschmackvoll eingerichtet Wir haben uns absolut wohlgefühlt und können diese Wohnung uneingeschränkt weiterempfehlen!
Respuesta del Departamento de Calidad

Dear Btitt,

Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.

Rohan Dalvi10
JUL 2023
This is a wonderful apartment right in the heart of Granada. We loved being able to step right out into the activity of the city and it was a great place to explore. Thank you for the wonderful visit!
Respuesta del Departamento de Calidad

Dear Rohan.

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Taylor Seery10
JUN 2023
We loved our stay in Granada! Incredible location and newly styled renovated apartment. Very well equipped with effective air conditioning, kitchen utilities and a washing machine. Would recommend to anyone staying in Granada.
Respuesta del Departamento de Calidad

Dear Taylor,

Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.

Alex Dick10
JUN 2023
A lovely apartment, located right next to the Cathedral Granada in the Medina Zacatin. The host helped us with cheaper parking in a nearby car park, which was a 5 minute walk to the apartment. can´t wait to return!
Respuesta del Departamento de Calidad

Dear Alex,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

María Isabel Fenández Ramos10
JUN 2023
A very clean apartment, all the facilities you need and in a great location.
Respuesta del Departamento de Calidad

Dear Maria Isabel,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Fabiola Bazo10
JUN 2023
Apartment in an excellent location with all the amenities you need to stay for a week in Granada.
Respuesta del Departamento de Calidad

Dear Fabiola Bazo,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Enzo Sati10
JUN 2023
Great location and professional host.
Respuesta del Departamento de Calidad

Dear Enzo. We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service. Jose L.H. Campos. Quality Department Manager.

Diana Fante10
MAY 2023
Excelente ubicación, sobre una calle peatonal preciosa, al la vuelta de la Alcaicería, cerca de la Catedral y de la plaza Romanilla. A dos calles hay carrefour express. Está aproximadamente 5 calles de la Plaza Nueva donde paran los buses a la Alhambra y al mirador de San Nicolás. Si bien Zacatín es bastante concurrida, el apartamento estaba aislado acústicamente del exterior y decorado con muy buen gusto. Muy cómoda la cama y almohadas. Si tuviera que decir algo en contra, es que habiendo lavaplatos, hay que lavar a mano, ya que la vajilla es literalmente para 2 personas, así como tampoco había artículos esenciales como aceite, vinagre, azúcar, té o agua. Por lo demás, nada que objetar, todo es a favor. Volvería sin dudarlo. Ellvira y Roberto muy atentos, contestaron todas nuestas inquitudes. Lugar encantador.
Respuesta del Departamento de Calidad

Estimada Diana. Apreciamos que destaque la ubicación central de nuestro apartamento. Es gratificante saber que consideró nuestra ubicación como un factor positivo en su estancia. Gracias por su valiosa retroalimentación y esperamos la oportunidad de servirle nuevamente en el futuro. Jose L.H. Campos Director de Calidad.

Sean O´Donovan10
MAY 2023
This is a lovely apartment right in the centre. Yet, despite the bustle of people on Calle Zacatin it’s super quite for sleeping, as there are no restaurants or bars within 50 + meters. Great location to access all that you would want to see
Respuesta del Departamento de Calidad

Dear Sean. We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.Jose L.H. Campos.
Quality Department Manager.

Meredith Blais10
MAY 2023
Thank you so much for a memorable stay in your beautiful apartment and city. We loved Granada and our ‘home away from home’!
Respuesta del Departamento de Calidad

Dear Meredith,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Jose L.H. Campos
Quality Department Manager

Miriam Nuccio10
MAY 2023
Very nice place, uniquely decorated. Great location near many sites and restaurants. Loved Granada! But be prepared to climb!
Respuesta del Departamento de Calidad

Dear Miriam,
On behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. We hope that your time with us was truly memorable. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again. Please do not hesitate to let us know how we can make your future visits even more delightful.

Jose L.H. Campos
Quality Department Manager

Rachel Scott8
MAY 2023
Nice, clean apartment and great location
Respuesta del Departamento de Calidad

Dear Rachel,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are pleased to know that you enjoyed our location and found our accommodation comfortable and convenient for your needs. Your opinion is very important to us, and we take it into account in our continuous effort to provide exceptional service. We hope to have the opportunity to welcome you back in the near future and offer you another enjoyable experience.

Jose L.H. Campos
Quality Department Manager

Anapaula Dlc10
ABR 2023
Excelente ubicación
Respuesta del Departamento de Calidad

Estimada Anapaula:
Muchas gracias por elegirnos para su visita a Granada y por escribir este comentario remarcando la ubicación. Esperamos recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Graeme Brock8
ABR 2023
Very good location, so close to restaurants, shops, Alhambra and no vehicle is needed. Good modern contemporary style with two balconies.
Respuesta del Departamento de Calidad

Dear Graeme,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Yves Mercier10
ABR 2023
Appartement, bien situé et chambre calme ne donnant pas sur la piétonne. Appréciable.
Respuesta del Departamento de Calidad

Dear Yves,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Colleen Johns10
ABR 2023
Roberto’s apt was excellent! It was spotless and extremely comfortable for my husband and me. The kitchen is well appointed, the bed comfortable and bedroom quiet. Our check in was easy. Fredrico was very helpful orienting us.
Respuesta del Departamento de Calidad

Dear Collen,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Lorena Menéndez7
ABR 2023
Que la habitación daba a un patio interior
Respuesta del Departamento de Calidad

Estimada Lorena:
Lamentamos sinceramente que su apartamento diera a un patio interior. Nosotros siempre nos esforzamos por cumplir con las expectativas de nuestros huéspedes, pero en esta ocasión, parece que no hemos cumplido con las expectativas en cuanto a la vista del apartamento.

Es importante destacar que en nuestro bloque de apartamentos ofrecemos una amplia variedad de opciones, tanto en interiores como en exteriores, por lo que esperamos poder ofrecerle una experiencia más satisfactoria en el futuro. Agradecemos, no obstante, el comentario positivo sobre la ubicación del apartamento, lo cual nos complace.

Agradecemos sinceramente por elegirnos para su estancia y esperamos tener la oportunidad de recibirle de nuevo en el futuro para brindarle una experiencia excelente.

Jose L.H. Campos
Director de Calidad

Dustin Shirah10
MAR 2023
Roberto and his cohosts were excellent hosts! The space was perfect for the two of us. The location is incredible, and close to lots of great restaurants and shopping. Also very close to the Cathedral and the old silk market. The open balconies made us feel like we were part of the bustling streets. Would recommend this stay for anyone traveling in the area! Great hosts, great location, clean apartment. Very satisfied overall!
Respuesta del Departamento de Calidad

Dear Dustin,
We would like to thank you for choosing to stay at our apartment in Granada and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Brian Wizard10
MAR 2023
Fantastic location right in the middle of Granada and great little flat.
Respuesta del Departamento de Calidad

Dear Brian,
Thank you for choosing our apartment for your holiday in Granada and for sharing your wonderful review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Pedro Ruiz10
MAR 2023
Situación perfecta, bien insonorizado y todo en buenas condiciones
Respuesta del Departamento de Calidad

Estimado Pedro:
Gracias por elegir nuestro apartamento para su estancia en Granada. Estamos encantados de saber que ha disfrutado del apartamento. Esperamos volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Robert Robinson10
MAR 2023
2 concerns Our first concern was noise as the suite is located above a very busy pedestrian street. Turned out to not be an issue, as the bedroom is located away from the street noise. Our second concern was the building entrance door did not latch every time it was closed. Reported, but still did not latch on first attempt when we left.
Respuesta del Departamento de Calidad

Dear Robert,
Thank you for taking the time to share your feedback with us. We are pleased to hear that your initial concerns regarding noise were not an issue during your stay thanks to the interior design of the apartment and the quality noise insulation. Our team takes great care to ensure that our guests enjoy a comfortable and peaceful stay.

We do apologize for the inconvenience caused by the building entrance door not latching properly. Our team has taken note of this issue and is working diligently to rectify it. We appreciate your patience and understanding in this matter.

Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.

Jose L.H. Campos
Quality Department Manager

Keshia Ashaari10
MAR 2023
Roberto and colleagues were very nice and helpful. The apartment is amazing, right in the heart of the city centre. The place is also equipped with everything you need. We would totally book this place again if we ever come back to Granada!
Respuesta del Departamento de Calidad

Dear Keshia,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Dittmer Immanuel8
MAR 2023
die Lage war ausgezeichnet.
Respuesta del Departamento de Calidad

Dear Dittmer,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Mags Scrimgeour10
FEB 2023
This is a lovely apartment in a great, really central, lively location. In warm weather, with the windows open, it will probably be a bit noisy, but that’s a small price to pay for such a great location - and, importantly, the bedroom is quiet and peaceful. Also, the bed is very comfortable! Would recommend.
Respuesta del Departamento de Calidad

Dear Mags,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Maria Azucena Blanco Perez9
FEB 2023
No ha dejado ningún comentario.

Corine Dubbeld10
FEB 2023
een mooi en sfeervol appartement. in een gezellige winkelstraat, maar je hebt geen last van de geluiden als de ramen dicht zijn. je voelt je gelijk thuis en alles is dichtbij. netflix aanwezig. wij zouden dit weer huren.
Respuesta del Departamento de Calidad

Dear Corine,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Léonie Paquette10
ENE 2023
Logement très bien situé! Le lave vaiselle et la grand réfrigérateur était un gros plus! Je recommande!
Respuesta del Departamento de Calidad

Dear Léonie,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.

Jose L.H. Campos
Quality Department Manager

Victor10
ENE 2023
Gran piso, localizado en el corazón de Granada. Muy bonito, organizado, limpio... un lujo
Respuesta del Departamento de Calidad

Estimado Víctor:
Muchas gracias por compartir sus experiencias en nuestro apartamento Zacatín 101 con nosotros. Es un honor leer que encuentre el apartamento todo un lujo gracias a la decoración y limpieza, así como la ubicación. Tenemos un gran equipo que trabaja a diario para entregar cada apartamento en óptimas condiciones y nos alegra leer que así lo encontrara usted.
Gracias nuevamente por sus palabras, esperamos poder volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Nicholas Jones10
ENE 2023
Truly a lovely property! It’s accessible and centrally-located to everything. No complaints whatsoever and I’d definitely stay here again
Respuesta del Departamento de Calidad

Dear Nicholas,
We are extremely happy to know that our apartment has met all of your expectations and that you enjoyed your stay with us to the utmost. We will be delighted to welcome you back again on your next trip.

Jose L.H. Campos
Quality Department Manager

Ivette Mas10
ENE 2023
El apartamento es genial para conocer Granada. Al ser una ciudad pequeñita estas a un paso de todo y tener el “campamento base” en pleno centro rodeado de oferta gastronómica, entretenimiento, trasporte, lugares de interés… es GENIAL! Ademas el apartamento es precioso y hemos estado súper a gusto. Repetiremos!
Respuesta del Departamento de Calidad

Estimada Ivette:
Ante todo agradecerle por habernos elegido para su estancia en Granada y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.

Jose L.H. Campos
Director de Calidad

Melanie Stiebner10
ENE 2023
We really enjoyed our stay here - the apartment was clean, very nicely furnished (kitchen was perfect!!), and the location is absolutely great. Right in the city center, on a busy shopping street. This means a little noise during the day, but at night everything is quiet. And you can walk all over the place! One of the entrances opens up right into the "bazaar" area which gives additional flair to the location. We would definitely stay here again!
Respuesta del Departamento de Calidad

Dear Melanie,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Eva Torralba10
DIC 2022
No ha dejado ningún comentario.

kelly mole10
DIC 2022
No ha dejado ningún comentario.

Daniella Herrera10
DIC 2022
We had a great stay in this apartment. It was beautiful and really well located. I really recommend this place if you’re visiting Granada.
Respuesta del Departamento de Calidad

Dear Daniella,
Thank you for the review and for the recommendation. Knowing that you were comfortable in the apartment is our greatest satisfaction.

Jose L.H. Campos
Quality Department Manager

RODOLFO DELGADO10
DIC 2022
No ha dejado ningún comentario.

George Duran10
NOV 2022
This place is awesome. Right in the midst of food, shopping, sites, food and more food. the apartment is immaculate with two balconies onto the street. Double paned so noise is silenced but nice when open for fresh air and ambiance. We stayed for three weeks and I had a hard time leaving.
Respuesta del Departamento de Calidad

Dear George,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy we were able to meet all your needs during your stay and hope to welcoming you back very soon.

Jose L.H. Campos
Quality Department Manager

Trevor Beslanwitch10
OCT 2022
A fabulous location and apartment for everything one needs. The apartment is beautifully designed and quiet for being in heart of the old city. We loved the location, it was great to be able to walk to all the historic sites and restaurants. Highly recommended.

Rebecca Maher9,3
OCT 2022
Great location, nice apartment, however there was an incident on our last night where someone threw a firework from a nearby apartment onto our apartment balcony. It was unfortunate as this left our otherwise positive stay on a bad note.
Respuesta del Departamento de Calidad

Dear Rebecca, First of all we would like to express our sincerest gratitude for your trust and loyalty to Genteel Home for your holidays and for choosing our apartment this time around, it is indeed a great source of satisfaction to read that you had a pleasant stay with us. We are sorry to hear that on the last day you had an incident involving someone unconnected to us. It is not common to have fireworks lit in the city and we are sure it was unintentional. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Gerben Boersma9,2
OCT 2022
The shower and the bedroom. Bed slept very well.
It was a little more noisy than I expected. We could hear the upstairs neighbors and also outside the apartment was a lot of noise. Also made devices in the apartment made noises that I had to get used to.
Respuesta del Departamento de Calidad

Dear Gerben,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Jose L.H. Campos
Quality Department Manager

Rob Hope10
OCT 2022
Incredible location, professional team member who let us in, very equip apartment, wish we stayed longer than 3 nights!

Antonio6,7
SEP 2022
No ha dejado ningún comentario.

barbara6,7
AGO 2022
appartamento ben accessoriato e arredato, buona posizione
accettazione complicata e confusionaria , informazioni inesatte e poco chiare, persona con cui era difficile comunicare (ci siamo dovuto fare anche il letto)

Laura9,2
AGO 2022
No ha dejado ningún comentario.

Cristina10
JUL 2022
Bonito apartamento, buena ubicación, todo bien y limpio.
El interfono no funciona bien, creo que los timbres están cruzados.
Respuesta del Departamento de Calidad

Estimada Cristina, muchas gracias por elegir nuestro apartamento y por su calificación positiva de la estancia. Nos alegra saber que la ubicación, belleza y la limpieza del apartamento fue lo mas destacado de su experiencia. Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Aleksandra9,6
JUL 2022
Cosy but spacious apartment in the great location
Cozy apartment, right in the city center. Great amenities, including a washing machine with a dryer. Perfect for a couple. Good design and space, for a really good price.
It´s a bit dark, but I guess that´s normal in the buildings in the city center. It wasn´t really a problem anyway.
Respuesta del Departamento de Calidad

Dear Aleksandra, thank you very much for choosing our apartment for your stay and for sharing your constructive feedback with us.
It would be a pleasure to welcome you back anytime you plan a visit to Granada.

Aija T.
Quality Department

Isabel Herrera10
JUL 2022
Apartamento totalmente recomendable. Estratégicamente situado, sin ruidos, con todo lo necesario para pasar unos dias y con una decoración funcional y elegante (tal como aparece en fotos). Tanto la cama como el sofá muy cómodos y las sábanas y toallas de calidad. La limpieza insuperable y la atención de Elvira genial en todo momento. Qué más se puede pedir? Sin duda repetiriamos.
Respuesta del Departamento de Calidad

Estimada Isabel, muchas gracias por su reseña tan valiosa. Es muy importante para nosotros conocer la opinión de nuestros huéspedes.
Nos alegra saber que disfrutó de su estancia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo.
Nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.

Aija T.
Departamento de Calidad

Hansen8,8
JUN 2022
Good location. Excellent value for the money.
- Location was close to the main areas in Granda. - Host were friendly at check-in and showed us around the apartment. - Came to meet us so we could store our luggage a couple hours after checkout. - Very well priced, but next time I would opt for a 2 bedroom for 4 people (they didn´t have 2 bedroom because we booked late.) - It has a clothes washer AND dryer! A lot of service apartments only have a washer and no dryer, so this was a huge plus!
- Did not have a give us an option to store luggage prior to check-in. Options provided would have cost us 60+ euros which wasn´t a good solution for us. - The hot water tank was really small so we could only get 2 showers in before having to wait for the hot water tank heat up again. - Apartment was very tight, but the space was well designed.
Respuesta del Departamento de Calidad

Dear Hansen, thank you for sharing your valuable feedback on your recent holiday experience with us, we really appreciate your comments.
It would be a pleasure to welcome you back anytime you plan a visit to Granada.

Aija T.
Quality Department

Ami9,6
JUN 2022
No ha dejado ningún comentario.

Xuan10
JUN 2022
No ha dejado ningún comentario.

Alejandro10
MAY 2022
Todo, espectacular ubicación, todo muy bonito y muy limpio
Respuesta del Departamento de Calidad

Estimado Alejandro, le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso leer que fuimos capaces de hacer especial su estancia.
Esperamos su próxima visita.

Aija T.
Departamento de Calidad

N.Clivaz9,2
MAY 2022
No ha dejado ningún comentario.

Sonia10
MAY 2022
Genial estancia
Muy buena ubicación, limpieza y decoración esmerada del apartamento. Elvira nos recibió a la llegada, dispuesta a facilitarnos la estancia con múltiples detalles y recomendaciones que nos han sido muy útiles!
Respuesta del Departamento de Calidad

Estimada Sonia, muchas gracias por compartir su experiencia personal y por sus amables palabras hacia nuestro personal. Estamos encantados de saber que todos ellos han contribuido a su bienestar durante su estancia entre nosotros.
Esperamos que nos visite de nuevo en el futuro.

Aija T.
Departamento de Calidad

Rubio Polinario10
ABR 2022
No ha dejado ningún comentario.

Michael Dembina8,8
OCT 2021
No ha dejado ningún comentario.