Trinidad Grund H Apartment

No ha dejado ningún comentario.

Enjoyable
It was an apartment, no breakfast.
Things were fine

Genteel Home: Dear Hugh, firstly we would like to thank you for taking the time to review your stay.
We appreciate your comments, although it seems that some aspects of the stay did not meet your holiday expectations. We would like to take the opportunity to inform you that all Genteel Home Trinidad Grund properties are apartments, and this information is available online. We are very sorry that for some reason you did not see it before booking your stay and you had any inconveniences. For your future reservations please do not hesitate to contact directly our reservation department for any questions or information regarding our services you may need in order to decide which property suites the best your travel plans. It will be a pleasure to assist you.

We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

+ La amabilidad de Denis y la situación del apartamento.
- El tostador no funcionaba. Pero si lo actualizan, todo perfecto

Genteel Home: Gracias por elegirnos y por sus críticas constructivas. Nos alegra saber que disfrutó de nuestra hospitalidad excepcional y esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar las expectativas.

Aija T.
Departamento de Calidad

Beautiful familiy holiday
The location is perfect for the city center. The property has everything you need, one room with king size bed and one room with a small bed was perfect for us. The living room was playground for our baby girl. Maria Jose took really good care of us and ensured we can stay one more night.
The stairs are not safe for children because the stair railing is not secured and has a big hole between the bars of the railing.

Genteel Home: Dear Cristina, thank you very much for your feedback. We are glad to know that your family has a memorable stay with us and our team was able to help you.
We look forward to serving you again soon.

Aija T.
Quality Department

Lovely apartment at a perfect location. At intake we received a lot of information about best places to go, which was very useful. We had an amazing time. Thank you!!!

No ha dejado ningún comentario.

Very good communication, excellent location, we had a lovely week in Malaga!

Genteel Home: Dear Reda, thank you for reviewing your recent stay in our apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

Good stay

Genteel Home: Thank you so much Jason for your review. Rocio Genteel-Home Malaga

A great place in the centre

Everything was perfect and confortable!!

Pas propre : poussière au-dessus des poutres. Lorsque vous faites votre lit, la poussière vous tombe dessus et salis le lit également. Pas d´aspirateur ni de balais dans l´appartement. Les linges ne sentent pas le propre. Le fer a repasser est inutilisable car cassé. Vis-à-vis avec les voisins car le store vénitien pas installé. On entend absolument TOUT ce qui se passe partout. La terrasse inutilisable à cause des pigeons. Néanmoins jolie déco, mais je ne recommande absolument pas avec un enfant en bas âge !

Genteel Home: Dear Fayrouz, We are very sorry you are disappointed with the apartment. We always listen to our customers and we take all the feedback into consideration to keep improving our service. All our apartments are checked and cleaned before customers arrival. We supply all the utilities such as hoover and broom. We were not aware that the iron was not working and we already fixed it. Regarding the cleanness of the apartment, we always clean before the customers check in , please accept my apologies if it wasn’t up to standards . It is a main priority for us . In regards to the pigeons, it is something out of our control. Malaga has a lot of pigeons and they move freely. We have put different systems in place to discourage the pigeons to come back but some keep coming back. We hope that you enjoyed your stay in Malaga and we look forward to seeing you again . Regards, Gema Martin. Responsable de calidad genteel-Home Malaga.

Nice apartment in great location

Apartamentos elegantes, limpios, bien ubicados y cómodos.

Such a clean, bright and comfortable stay! Location was perfect for walking in town or to the beach. Laundry was also very nice to have. Great space!

Все было хорошо, если еще поедем в Малагу, то жить будем тут же

Denis, la encargada, nos atendió estupendamente bien!!! El apto. impecable!
Lo única negativo fue que tuvimos que dejar las maletas en el auto, ya que no había ascensor y subir cerca de 50 escalones con ellas era imposible

Fantastisk beliggenhet i Malagas Soho! Stille og rolig. Rent og pent. Skumle trappeløsninger inne i leilighetene, bl.a. rekkverk med store åpninger. Ikke oppvaskmaskin. Ingen utsikt. Ikke heis.

Genteel Home: Dear Elisabeth, thanks for your comment. We are glad to know that you liked the apartment, especially for its central location. It has been a pleasure to have hosted you, and we hope you enjoyed your stay with us despite the aspects that you have missed Fatima Roca - Chief of Customer Service

房间特别的棒，停车就在对面，20欧一天。房间很大，但是卧室的床很小。
办理入住太麻烦，我等了很长时间，之前留的电话一直打不通。

Genteel Home: Dear Xiaohu, thanks for your comment. We are sorry for the inconvenience with the check in, but as we indicated it is necessary to inform us of your arrival time in advance so that our colleagues can move and wait for you in the apartment at the agreed time. You never informed us of your arrival time and we did not contact you at the telephone number you indicated in your reservation, so when you arrived at the apartment you had to wait a bit for our partner to go to the apartment to receive you. We apologize for this and hope that despite this you have enjoyed your stay. Regards
Fatima Roca - Chief of Customer Service

Lovely place. Very good equipped, fully equipped kitchen, washing machine, washing machine capsules as well. Very good location, very very nice staff, they were very flexible with our arrival and leaving.

Stille og behagelig. Brødristeren virket ikke og de glemte å fortell hvor vi skulle gjøre av søppel.

Recomendable 100 x 100. La decoración del apartamento, era agradable estar en él. La amabilidad de Denis. Todo perfecto.

È un appartamento funzionale, ben arredato in posizione centrale e strategica. Accoglienza e assistenza impeccabili. Consigliato!!!

Die Unterkunft ist super schön. Sehr geschmackvoll eingerichtet. Wir kommen wieder!

Очень чистые и просторные апартаменты со всем необходимым для проживания. Великолепное расположение. Очень отзывчивая и помогающая в любых вопросах хост Gema - посоветовала вкуснейшие места для трапез.

Los baños
Las escaleras, no habia ascensor

Genteel Home: Gracias por su tiempo para dejarnos una reseña sobre su estancia. Sentimos que nos ponga esa puntuación, aunque nos gustaría puntualizarle algunas cosas, cuando hizo la reserva viene especificado q el apartamento no tenía ascensor lo pudo ver antes de hacer la reserva y los baños son tal y como salen en las fotos de la presentacion. Sentimos mucho que el apartamento no haya conseguido sus expectativas. Un saludo

Perfectooo !
L´accueil, les recommandations de Denis, l´emplacement, la beauté de l´appartement... Tout !!
Absolument rien, tout était parfait !

2 bathrooms is great for 5 persons, helpful personel, interesting design
The terrace was a little bit overrated

CALIDAD EN EL CENTRO DE MALAGA
El alojamiento es espectacular. La ubicación es espectacular. Un parking en la misma calle. Muy recomendable.

Location, location - close to everything actually! Very nice apartment. Take bus 11 or 3 to El Palo/Pedregalejo (5 km) and you have nice beaches + many good restaurants. Fin leilighet på to etasjer, veldig sentralt. Like ved "gamlebyen" og shopping, og med restauranter og barer i nærheten
The balcony could not be used due to pigeons and dirt. The big apartments are up 3 floors + small indoor stair. No elevator. Some noise from club across the street

Genteel Home: Dear Olaf, thank you for your comment. We are happy to know that you liked the apartment in all aspects, especially because of its location. We also appreciate your suggestions that will help us to continue improving and offer a better stay to our guests. It has been a pleasure to have hosted you. Regards

Perfect

Manglet varmtvann på kjøkken Madrasser kunne etter min smak vert mykere

Fantastico fin de semana. La ubicación. El trato, Belinda nos ayudó en todo.

Läget var bästa möjliga - nära till allt men lungt. Mysig lägenhet på två våningar och med allt som behövdes. Värden var mycket trevlig och hjälpsam och vi fick checka ut kl.13 istället för 11.
Balkongdörren gick inte att öppna och vi tog den lägenheten just för den lilla uteplatsens skull. Det var surt.

La ubicación es perfecta y el apartamento está muy bien decorado. Joao, el chico que nos entregó las llaves fue muy amable y nos facilitó información sobre supermercados cercanos y sitios de interés.
TODO MUY BIEN, lo único que se podría mejorar es la luz del piso de arriba (muy poca) y la hora de dejar el apartamento el último día (muy pronto).

Geheel aan verwachtingen voldaan
Ligging maar helaas geen mooi uitzicht en geen zonneterras

Sejour tout confort
J’ai passé un exellent séjour. L’appartement est spacieux et très propre. La decoration est de très bon gout. Aussi il dispose de beaucoup de placards et commodes de rangement. Des que nous voulions sortir, tout était à proximité. Je recommande fortement cet hebergement à quiconque souhaitant passer un bon séjour à Malaga ou sur la Costa del sol en général.

Buena elección en el centro (Localización, amplitud, comodidad).
Almohadas mejorables.

Genteel Home: Estimada Davinia, gracias por su comentario. Nos alegra saber que han estado a gusto en el apartamento y disfrutado de su estancia. Aunque siempre intentamos que todos nuestros productos sean de la mejor calidad para que garanticen el mejor descanso de nuestros clientes, hay ciertos aspectos con los que es muy dificil acertar en todos los gustos, como es el caso de las almohadas. En cualquier caso le agradecemos el comentario y lo tendremos en cuenta para seguir mejorando. Saludos

Perfekt placering! Skøn lejlighed!
Terrassen havde man ikke lyst at sidde på, da det er inde i midten af flere lejligheder.

Un lugar perfecto para estar y descansar.
Todo el alojamiento está cuidado al detalle. Su ubicación es inmejorable. La atención en todo momento de Rocío y Belinda, sinceramente como en casa. Volveremos en breve!