María Zambrano Apartment

wasmachine kregen we niet aan de praat en we kregen geen uitleg over hoe deze werkte.

Genteel Home: Thank you very much for choosing our apartment for your stay, and for taking the time to review your personal experience.
Our staff´s professional and kind service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed on this occasion.
Please know, our team is always available should you need anything to make your stay complete, and regarding our records our did ask you if you needed help with the washing machine, but unfortunately did not have any respond. We are sorry if there was any misunderstanding in the communication.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Excellent!
We were allowed in early which was great as one of the group wasn’t very well. Excellent service. very clean. Spotless. Good location but take a map! We did lots of circles!!!! Lovely pool although only used it once. could do with a few more glasses, but just a minor thing.

Genteel Home: We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

Lovely apartment, very clean and had all the facilities, shower v good and a v spacious apartment
About a 20/25 min walk to the city center, longer than advertised and very quiet area, all residential . A lovely pool but unfortunately no sunbeds & a bit of a deal that our flight was at night & slightly delayed, but good in general but be prepared to get taxis 😊

Genteel Home: Thank you Anne for choosing our apartment for your stay in Malaga and for sharing your feedback, both positive and constructive. We highly appreciate your comments and look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Era cómodo y de buen tamaño, estaba bien ubicado, no exactamente en el centro pero muy cerca, bonito y perfecto para estar con niños…
Para los días que íbamos a estar no hubo suficiente papel de baño o servilletas, no era muy cerca de la playa y aunque en general estaba muy limpio, en la terraza los muebles estaban un poco sucios y llenos de polvo y en lugares como abajo del sillón 😐… aunque son solo pequeños detalles en general lo recomendaría mucho, muy buen alojamiento, con que pongan un poco de atención en ese tipo de cosas y es perfecto!

Genteel Home: Estimada Adriana, muchas gracias por elegir nuestro apartamento y por el tiempo que se tomó para compartir su experiencia personal.
Nos gustaría expresarle nuestras más sinceras disculpas por las imperfecciones en el servicio que describe en su opinión, y aunque sus comentarios no parecen coincidir con las valoraciones habituales que recibimos, nos aseguraremos de compartir su opinión con todo el equipo con el fin de evitar la recepción de este tipo de opiniones en el futuro. Para una ocasión futura, por favor no dude en contactar con nuestro equipo inmediatamente para señalar cualquier imperfección en el servicio. El equipo actuará rápidamente con la intención de abordar la cuestión y corregir cualquier situación que no está de acuerdo con nuestros estándares establecidos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.

Aija T.
Departamento de Calidad

No ha dejado ningún comentario.

Great apartment we will definitely return. Asis the caretaker was wonderful

Genteel Home: Dear Joanne, thank you for choosing our apartment for your stay in Malaga. We are delighted to read that you enjoyed your stay with us and hope to welcome you again very soon.

Aija T.
Quality Department

Great apartment with excellent facilities. Rooftop pool was fantastic
Coffee machine didn´t work

Genteel Home: Dear Jim, thank you very much for taking the time to leave us your comments regarding your stay. We really appreciate your feedback and hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Amazing stay. Adults and kids loved it!
It worked smooth and we were able to check in early which was priceless since we traveled with kids!
Loved everything but the potpurry ;) dried plants have a funny smell.

Genteel Home: Dear Camilla, we would like to thank you for choosing ourapartament for your holidays in Malaga and for your review you shared with us and other guests. We highly appreciate your comments as they help us to understand how our geusts experience their stays with us.
We look forward to serving you again soon.

Aija T.
Quality Department

This apartment is lovely, pictures are exactly as shown in the photos. The beds and pillows were comfortable and the linens were like new, lovely and crisp. The kitchen is very well stocked if you want to cook. The apartment building is new, very well maintained and in a quiet residential area, the only downside is there is not a local supermarket or small convenience store right outside the building or close by, as they usually are in Spain. There is secured parking inside the building and also a very cool elevator that takes your car down into the underground, very slick. The location is good, about a 20 minute walk to the sights you want to see. Would we stay there again? Absolutely!

Fin ny leilighet , men dårlige senger og takterasse uten solsenger
Fin leilighet
Dårlige senger de var hard å ligge på. Ingen solsenger på takterassen

Genteel Home: Thank you very much for your comments regarding your stay with us.
We strongly believe that there is always room for improvement and your comments will help our team in their continuous efforts aimed at meeting our guests´ expectations. We greatly appreciate the time you took out of your day to share your constructive comments.

We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

first class property. the neighbourhood was not the most central, but the standard of service and cleanliness made it wo
fantastic clean and brand new property.
our hosts were amazing. thank you Gema - for the most spectacular restaurant/ tapas recommendations in Malaga

Genteel Home: Dear David, thank you very much for taking the time to leave us your positive feedback.
We are glad to hear that our team’s performance exceeded your expectations and we appreciate your highlights on the cleanliness of the apartment.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Genial, buen lugar

No ha dejado ningún comentario.

No ha dejado ningún comentario.

neues, helles Apartment in ruhiger Seitenstraße, gutes Wlan,
harte Betten,

Genteel Home: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

We hope to have the opportunity to meet you again in the future.

Aija Teilane
Quality Department

Sehr gut vom Flughafen erreichbar und sehr zentral gelegen.
Keine deutschen TV Sender.

Genteel Home: We would like to thank you for your review you shared following your recent stay in our apartment and we look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

No ha dejado ningún comentario.

Schöne und saubere Wohnung, tolle Lage! Alles hat super funktioniert und wir haben unseren Urlaub sehr genossen!

Genteel Home: Thank you very much for taking your time to leave us such a positive comment. We are glad to hear that your stay in our apartment met your expectations.

Aija Teilane
Quality Department

Nytt og fint; perfekt med basseng på taket. Stod opprinnelig at leiligheten var 148 kvadrat, så ble litt skuffet da vi oppdaget at den var under halvparten så stor. Sikkert bare en konverteringsfeil med tallene, men vi hadde kanskje valgt noe større om vi visste den egentlige størrelsen. Litt trangt med en tenåring som sov i stuen hele uka. Ellers veldig fin. Hyggelig mottakelse.
Burde vært stoler/solstoler/flere sitteplasser ved bassenget på tanket. Litt dårlig utstyrt med glass, tallerkener osv

Genteel Home: Thank you for taking the time to share your comments regarding your stay in our apartment. We are happy to hear that you have felt welcome, our team works very hard every day to ensure that our clients feel well cared for at all times. We are very sorry that the size of the apartment did not meet your expectations. We have reviewed the apartment description in detail and corrected the information on the size of the apartment, since until now this information included other areas of the apartment, for example, the private parking. To avoid any misunderstandings in the future we have modified it. We really appreciate your feedback and your constructive comments and we hope to meet you in the near future again. Aija Teilane Quality Department

Very nice apartment with a rooftop and pool. Excellent situated in Malaga. Nice and clean apartment. Thanks

Genteel Home: Dear Berith-Eva
Firstly we would like to thank you for choosing our GH María Zambrano apartment for your holidays in Málaga and for the review you shared with us, all of your kind words about your stay with us are great to hear. Regards

Enjoyed the stay, nice clean apartment, great pool

Genteel Home: Dear Nathan
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Regards

Vi var 4 veninder afsted og havde den skønneste ferie. Lejligheden var dejlig stor, lys og faciliteterne gode. Den ligger i en stille gade og kort gå afstand til indkøb, byen, strande og havnen. Der var en dejlig poole på taget til fri afbenyttelse, samt et spise område som var utrolig hyggeligt at benytte til en sen aftensmad og et glas vin. Der mangler en støvsuger, så man undervejs på ferien lige kan fjerne det værste skidt efter madlavning og lignende.

Genteel Home: Dear Johanne, thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.

Great place in a good location, 5 minute walk from the main train station and maybe 15 mins from the centre of Malaga. The place is new and very clean, with all amenities such as WiFi and dishwasher working perfectly. The rooftop pool is lovely if maybe a bit small but each time our group used it, we were the only ones up there so it felt like a private pool. Also within 2 minute walk from the apartment there are all your basic needs such as supermarket, atm, multiple gyms, pharmacy etc. 5 star from me!