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Galera II Apartment

2 Bedrooms
2 Bathrooms
55 m2
1-4 Guests
Internet Fiber internet
Ground floor floor 1 floor
Private Terrace Private Terrace
Air conditioning
Heating
Cot
Pets allowed Pets allowed

DESCRIPTION

Galera II, located in the prestigious Arenal district, is a cozy apartment perfect for a comfortable stay in Seville. Show more

ROOMS

Living room
> Sofa
> Plasma TV
Bedroom 1
> 2 single beds
> Bed linens and towels
Bedroom 2
> Double bed
> Bed linens and towels
Bathroom 1
> Shower
> W.C
> Hair dryer
Bathroom 2
> Shower
> W.C
Kitchen
> Mixer
> Coffee Maker
> Kettle
> oven-microwave
> Refrigerator and freezer
> Washing machine
> Dish washer

REVIEWS

9.3
  • LOCATION

    9
  • QUALITY

    9
  • CLEANING

    9
  • STAFF

    9
  • Victoria Zafra

    AUG 2020

    La ubicación es muy buena.

  • Linda

    MAR 2020

    De vriendelijkheid van het personeel bij het inchecken en de hulp die we kregen tijdens verblijf. Prachtig appartement op mooie centrale locatie.

  • Cristina

    MAR 2020

    Todo bien

  • Alberto

    MAR 2020

    Fantastica Todo Que me cobrasen un extra por abrirme la puerta

    Genteel-Home: Estimado Alberto, En primer lugar, nos gustaría agradecerle que eligiera nuestro apartamento para sus vacaciones en Sevilla y por la opinión que compartió, estamos encantados de saber que disfrutó de su estancia. Sin embargo, queremos pedirle disculpas si hubo algún malentendido en el proceso de check in. Tal y como se le informa previa su llegada, todos los check in se realizan personalmente para que el huésped se sienta bienvenido y acompañado en todo momento. Aquellos check in en los que su llegada son a partir de una hora determinada, conllevan un gasto adicional que se detalla y explica mediante email después de confirmar su reserva. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro. Fátima Roca-responsable Dpto. de calidad.

  • mohamed abdelkrim mouline

    MAR 2020

    très bien

  • Zeynep Yildiz

    JAN 2020

    Tavsiye ederim! / I would recommend that place!
    Someone welcomed us when we arrive and she was super nice. She told us about the property and the city in detail. The house was nice, clean and big and comfortable enough for our family (two rooms). The decoration was nice. Location was nice. The parking lot was 150 meter away, it was a public parking space but it was easy to park. Lokasyon iyiydi. Bizi karşılayan kişi de çok tatlıydı ve bize çok yardımcı oldu. Odamız güzel döşenmiş, rahat ve temizdi. Park yeri 150 metre uzağındaydı odamızın, halka açık park alanıydı ama gayet kolaydı park etmek.
    There was an extra cleaning fee, which we did not realise during online reservation, 48 euros. Ekstra temizlik ücreti alındı, bunu rezarvasyon yaparken fark etmemiştik, 48 euros.

  • Leanne

    JAN 2020

    Loved Seville.
    Met at property with full explanation of all facilities and local attractions. Loved it.
    Hot water system I think was storage, so not always hot, but we worked it out.

  • Lisa

    DEC 2019

    In an ideal position, close to all amenities. Everything is provided in the property & we had a lovely rooftop terrace

    Genteel-Home: Dear Lisa, We appreciate your lovely words regarding our service as well as our staff. Your kindness and kindness are undoubtedly one of the main assets of our apartment. We will congratulate all members of the various teams on their contribution to ensuring their well-being during their stay with us. We look forward to welcoming you back again very soon. Fátima Roca-chief of Customer Service.

  • John

    DEC 2019

    Great location great value More toilet paper

    Genteel-Home: Dear John, Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Fátima Roca-chief of Customer Service.

  • Doug

    DEC 2019

    Property was centrally located in old town and easy access to historic highlights. Plenty of good places to eat and sighted to see.
    No lift, stairs and luggage is not a good combination. More stairs takes you to interesting outdoors terrace.

    Genteel-Home: Dear Doug, First of all, we would like to thank you for choosing our apartment for your holiday and for sharing your opinion about your experience with us. Thank you for noting the location as well as all the possibilities that the Arenal area offers. In relation to the comment about the elevator, we are sorry for the inconvenience caused, for that reason you put it in our announcement before making your reservation. For a future occasion, please do not stop consulting us with all the questions about your reservation. We look forward to serving you very soon. Fátima Roca-chief of Customer Service.

  • TJI Ophelders

    DEC 2019

    Genteel Home Galera nov 2019 De bedden, de kamers, twee badkamers, dakterras, de lokatie midden in centrum. Het appartement an sich helemaal perfect op de gehorigheid na. De gehorigheid van het pand. Geluid van de straat, van de bovenburen of de benedenburen. Bijna woordelijk conversatie kunnen volgen tot 00.00 uur ´s nachts.

    Genteel-Home: Dear TJI Ophelders, We are very pleased to read your complete satisfaction with the comfort of the room, the terrace and ultimately for the apartment in which he has stayed. We are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay with us. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior noise. Sometimes it is impossible to guarantee this, so sorry for the inconveniences. We look forward to serving you again soon. Fátima Roca-chief of Customer Service.

  • Alex

    DEC 2019

    Nice apartment, but needs a bit of TLC and DIY.
    Very nice welcome by one of the Genteel staff. Good location. Prompt response from management when toilet would not flush. A tradesperson was sent straight away and it was fixed by the time we returned to the apartment.
    The roof terrace is two floors up from the apartment (36 steps!). This should be clearer in the description as it was really not ideal given I was travelling with my parents. The apartment is not quite as slick as it looks in the photos - e.g. scruffy rug, towel rail hanging off wall, curtain rail falling off wall when trying to draw the curtains.

    Genteel-Home: Dear Alex, Thank you very much for sharing this good review. Thank you for your kind comments regarding the service of the customer support team you received, we will make sure to share your kind words, as we know it will mean a lot to them. The comments of our guests give us the opportunity to see our apartment through their eyes, which gives us an idea of ​​any service that may have room for improvement for future guests. Once again, thank you and we look forward to your next visit. Fátima Roca-chief of Customer Service.

  • Joan

    DEC 2019

    Nice!

  • Cristina

    SEP 2019

    La struttura bella e comoda a due passi dal centro ma fuori dal caos turistico. Nelle immediate vicinanze ottimi ristoranti e tutti i servizi necessari per rendere ancora più incantevole il soggiorno a Siviglia

  • María Soledad

    SEP 2019

    Ubicación perfecta y sin embargo calle tranquila.
    La terraza separada en otra planta

  • Guylaine

    SEP 2019

    Très bien situé! Tout étais bien

  • elaine johnson

    SEP 2019

    Area, clean and comfy apartment. Everything you would need for a stay, washing machine was a welcome bonus.
    Noise made by people using stairs to enter other apartments, especially at night.

  • Maria

    SEP 2019

    La ubicación muy próximas al centro. Apartamento cómodo

  • Fabio

    SEP 2019

    Soddisfacente
    L’arredamento, la cura dei dettagli, la vicinanza dal centro.
    Al secondo giorno si sono formati tanti moscerini in un bagno.

  • Michel

    SEP 2019

    Très agréable...
    Très bel appartement rénové avec goût, climatisation dans chaque pièce et salles de bains attenantes à chaque chambre. L´appartement est très bien situé près du centre ville et des restaurants. Une terrasse privative en rooftop à 2 étages au dessus de l´appart. La petite cour anglaise à coté de la cuisine pour les petits déj. en extérieur...
    Rien, tout était parfait.

  • Apoorv Bamba

    SEP 2019

    Location. Space. Rooftop!
    Everything was awesome!

  • Sophie

    JUL 2019

    The property was clean and comfortable and the private rooftop terrace a bonus.
    The apartment was fully equipped with the basics and when the kettle didn´t work on our first morning the proprietors quickly addressed the issue and replaced it with a new one.
    It would have been nice if a few basic provisions such as water and milk had been left in the fridge as the shops were closed by the time we checked into the apartment in the evening.

  • Victoria

    MAY 2019

    Everything went as planned. We loved the upstairs private balcony.

  • Sarah-Jane

    APR 2019

    Fantastic place with bonus of roof terrace- just perfect!
    great communication with hosts - and very helpful when locked out!

  • Cristina

    MAR 2019

    Muy cómodo, limpio y acogedor.

  • Gil

    MAR 2019

    Appartement à la décoration soignée , cosy et chaleureux. De plus la situation est vraiment idéale pour visiter à pied, on se trouve au centre tout en étant au calme Une belle adresse,vraiment

  • Manuel

    FEB 2019

    Nos ha gustado todo en general, muy acogedor no Le falta un detalle, tranquilo y bien ubicado. Volveríamos a repetir.

  • Aurelie

    FEB 2019

    proximité du centre ville, rue calme, appartement très fonctionnel et agréable, deux salles de bains, accueil agréable, disponibilité d´un parking à proximité
    2 coupures d’électricité en 2 jours et le WIFI n´a jamais fonctionné, notre hôte nous a imposé de redonner notre numéro de CB alors que les nuitées étaient payées.

    Genteel-Home: Chère Aurélie, merci beaucoup pour votre commentaire. Nous sommes très heureux de savoir que vous avez aimé l´appartement, en particulier pour son emplacement central mais calme et son grand confort. Nous sommes désolés pour le désagrément causé par les coupures d’électricité, mais cela était dû à un problème inhabituel de la compagnie d’électricité de la région, indépendante de notre volonté. Nous vérifierons le signal Wi-Fi et informerons la société afin qu’elle puisse être résolue. Sur la lettre de crédit, comme il a été expliqué, votre réservation était déjà payée à l´avance (vous avez payé l´agence), mais nous la demandons simplement pour garantir tout dommage éventuel ou dommage, car l´agence ne nous fournit pas votre carte de crédit et uniquement responsable du montant lié à la réservation et non des dommages éventuels. Nous sommes heureux de savoir que vous avez apprécié votre séjour à Séville. Salutations

  • Linden

    FEB 2019

    Basic accommodation with no Wi-Fi.
    Good location, comfortable beds, clean. Nice roof garden.
    It didn’t look like the photos at all, very basic accommodation. Wi-Fi was utterly useless. Some heaters didn’t work. “Parking available” in a very expensive, very difficult car park 5 minutes walk away.

    Genteel-Home: Dear Linden, we are very surprised with your comment. The photos clearly show how is the apartment. If you had any problems with the Wi-Fi, we would have liked you to have informed us of this in order to notify the company or find another solution. As for parking, you can clearly see that there is public parking available nearby, which you was previously informed of the distance to the apartment and the special price of 7€/day we have agreed with them, and that you asked us to reserve a place knowing these details. We are happy to know that, at least, you liked the central location, cleanliness and high comfort, and the terrace. Regards

  • Алексей

    FEB 2019

    Все прекрасно и полностью соответствует фото на сайте. Удобные кровати, два санузла, даже есть принадлежности для душа. Есть терраса, на ней даже лежаки и столик. Но всё это упаковано на зиму. Летом позагорать наверно неплохо. Неподалеку огромная платная парковка под рынком, места всегда есть. Встречающая девушка (Лола) любезно все рассказала/показала, снабдила картой города и порекомендовала замечательные тапасные.
    Достаточно прохладно, существующие кондиционеры нагнетают тепло ОЧЕНЬ МЕДЛЕННО. Когда заехали (в 15:00), температура в номере была 16 градусов. Только под утро стало немного комфортнее (+23). Не нашли утюг. Бочка горячей воды заканчивается, когда одновременно моются в обоих санузлах аккурат под смывание моющего средства.

  • Nipurama

    DEC 2018

    Very disappointed
    Toilet was was not working in one bathroom, informed management, we came back to the apartment in the evening, still same problem called again the lady on call Valeria, took the time to come, confirmed the problem, and said plumber is not answering the phone so cannot be fixed. A big inconvenience. Asked her if we can store the luggage since we had a late flight, she advised us to go Bell hop and they are open late, we drag our luggage there only to find out they close at 6 pm. The staff of Genteel cannot be giving misguided information and causing inconvenience.

    Genteel-Home: Dear Nirupama, we would like to say in the first place that you made a reservation for 2 people in an apartment that has a maximum capacity of up to 4 people. However, 5 people were lodged illegally and without sufficient beds. You called to our colleague Valeria because the vater´s cistern did not work, and the "problem" was that you had locked the water key. After that, you kept calling my colleague during all the weekend with no real problems, demanding that we pick up your bags and keep them and transport them, which our colleague also accepted and went to your apartment on Sunday exclusively for this. All your requests were made to our staff in a very rude and aggressive way, treating us at all times really badly. That is why we would not recommend you as a guest to any lodgement. Our goal is always to try to help our clients as much as possible and make them feel at home, but with guests like you it is exhausting and unhelpful. Even so, we will continue working to improve and offer the best service to our guests, and luckily, they are usually respectful and educated people. Regards.

  • Anne-Sophie

    NOV 2018

    Right in the center of Sevilla, clean, light and calm.
    No washing up liquid though there was both washing machine tablets and dish washer tablets. Right now building noises from the upstairs apartment.

  • Mary

    NOV 2018

    Easy to walk everywhere.

  • Audrey

    OCT 2017

    Appartement au top !
    Situation géographique excellente, a 2 minutes à pied des Arènes.
    55m2 pour 4 peut vous paraître petit, mais il est tellement bien structuré et aménagé que les pièces sont très agréables.
    Nous y avons séjourné à 4 et nous ne nous sommes jamais sentis à l´étroit !
    Je recommande vivement cet appartement !
    De plus la gentille demoiselle qui nous a accueilli nous avait fait de précieuses recommandations de restaurants ! Merci !!!
    2 fois que je réserve avec Genteel et toujours très satisfaite.

  • JEAN CLAUDE

    JUN 2017

    tout était parfait appartement identique aux photos, bien placé, (carrefour market et centre ville ville à côté) tout à notre disposition (jusqu´au papier toilette, pochette pour douche, produits ménagers, même vinaigre et huile) appartement très propre sommes très satisfaits de notre séjour nous retenons genteel home pour d´autres séjours en Espagne MERCI

  • Belen

    MAY 2017

    El patio es estupendo lo único que huele mucho a tuberías y es una pena. Por lo demás todo estupendo.

  • Ángel Germán Branger Moreno

    MAY 2017

    Excelente apartamento, tal y como lo muestran en sus fotos, el personal de Genteel Home en realidad muy atento y agradable, los recomiendo 100%, sin duda lo volvería a ocupar durante una próxima estancia

  • Pawel

    APR 2017

    I was in this apartment with my beyonce. Location is perfect, everything is near. Apartment is very nice and comfortable. In the future when we wont to go to Sevilla we will back there with a pleasure.



CHECK AVAILABILITY

In this apartment the following services are provided:

• cleanup services, change of bed linen and towels etc in the middle of the stay, only for the stays for at least 6 nights, and weekly cleanup services and change of bed linen and towels for tha stays for at least 14 nights. Both included in the total price.

*As long as it appears in your Booking Confirmation included in the price, otherwise, it would have a separate price.

*Possibility to add daily cleaning service for an additional price of 12€/h + VAT (min 2 hours)

• Luggage storage service. On request.

• Private transfer service (airport or bus / train station). On request.

• Public parking reservation management (some of parkings in the area). On request.

• Catering service: breakfast, lunch or dinner in the apartment. On request.

We are interested in your opinion

We only accept comments from real guests who have stayed in this apartment, so you must indicate the e-mail with which you made the reservation

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