C’est un magnifique penthouse situé dans un bâtiment exclusif et historique dans lequel la hauteur de ses plafonds ainsi que son bel escalier ancien, typique des maisons historiques de Séville, est frappante.
L’appartement est accessible depuis sa propre terrasse privée, qui est meublée avec des meubles de jardin et est à l’usage exclusif de l’appartement. En entrant dans la maison, nous accédons à un salon charmant et magnifique, très lumineux, meublé de qualité et très confortable, disposant également d’un canapé-lit de 1,50 x 1,90. À travers le salon, nous atteignons la cuisine, entièrement équipée avec des meubles de qualité et divers éléments pour cuisiner.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Service de réception et de garde de bagages. 5€ par valise et par jour.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Penthouse San Laureano Terrace
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Die Möbel sind etwas abgewohnt, im Gegensatz zu den Fotos im Internet und es könnte etwas sauberer sein.
Réponse du service qualité
Dear Jutta,
Thank you for sharing your feedback with us. We´re pleased to hear that you appreciated our central location and spacious terrace. However, we apologize for any disturbance caused by noise the unusual noises are often due to external factors such as local festivities or the time of year. We also apologize if the condition of the furniture did not meet your expectations and if cleanliness fell short of our standards. Your comments will be addressed promptly to ensure a more enjoyable experience for future guests. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.
Quality Department.
Réponse du service qualité
Dear Domenico,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
Perfect location.Lovely rooftop and quiet
To many chairs inside
Réponse du service qualité
Dear Tim,
Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that you enjoyed the perfect location, the lovely rooftop, and the peaceful ambiance during your stay.
We appreciate your comment about the number of chairs inside the apartment. Your feedback is valuable to us as we continuously strive to enhance the comfort and convenience of our accommodations for all our guests.
Should your travels bring you back to Seville in the future, we would be honored to welcome you again and provide you with another memorable experience.
Warm regards,
Quality Department
Que tuviera q pagar 50 euros por llegar a las 00:30. Cuando el retraso lo causó una prueba médica urgente e informé debidamente
Réponse du service qualité
Estimada Lurdes,
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento.
Lamentamos sinceramente cualquier inconveniente relacionado con el check-in tardío. Siempre procuramos ser transparentes con usted, por lo que la información sobre nuestra política de check-in tardío y los cargos asociados está disponible en nuestro sitio web y puede ser consultada por usted antes y después de hacer la reserva. Aunque entendemos sus preocupaciones, nos esforzamos por brindar un servicio de check-in personalizado para garantizar una experiencia de llegada cálida y acogedora para usted, razón por la cual el check-in se realiza en persona. Lamentamos cualquier malentendido en este sentido.
Saludos cordiales,
Departamento de Calidad
Roof terrace. Location.
Two flights of stairs. Not problem to us. But could be to some.
Réponse du service qualité
Dear Apps,
Thank you for taking the time to share your feedback about your recent stay with us. We´re pleased to hear that you found the apartment´s central location to be positive aspects of your stay.
First at all, due to our location on the city centre, it´s important to mention that in some buildings with significant historical value, the installation of elevators may be prohibited due to the importance of preserving their architecture and cultural heritage. On the other hand, our aim is always to be transparent with our clients, so the photos and characteristics of the building can be consulted on our website, where you will find information on the structure of the flat to prevent any misunderstanding regarding the stairs or layout of the rooms.
Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future and provide an even better experience.
Kind regards,
Quality Department
Ich habe nichts zu beanstanden.
Réponse du service qualité
Dear Mela-SFS,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Que no tenía ascensor, y tuvimos que subir tres pisos con las maletas
Réponse du service qualité
Estimada Cristina,
Agradecemos sus comentarios sobre la limpieza, ubicación y equipamiento de nuestro alojamiento. Estamos encantados de saber que su estancia fue en su mayoría satisfactoria.
Entendemos que la falta de ascensor puede ser un inconveniente, especialmente al subir tres pisos con maletas. Sin embargo, queremos señalar que en nuestra descripción y fotos en la web, tratamos de proporcionar a nuestros huéspedes una visión precisa de lo que pueden esperar en cuanto a la disposición del apartamento. Dado que estamos ubicados en un lugar céntrico en un edificio histórico, a veces no es posible incorporar modificaciones como la instalación de ascensores. Lamentamos cualquier molestia que esto haya causado y agradecemos su comprensión.
Esperamos que, en general, hayan disfrutado de su estancia en nuestro alojamiento y que consideren volver en el futuro. Gracias por elegirnos. Estamos a su disposición para cualquier otra consulta o solicitud que puedan tener.
Saludos cordiales,
Departamento de Calidad
Not such a good location for restaurants, bars
The terrace could have been swept and more welcoming, perhaps some plant pots, wall features and nicer furniture but inside reallly lovely and clean , lovely decorated .
Réponse du service qualité
Dear Royston,
Thank you for sharing your feedback on your recent stay. We apologize for any inconvenience you experienced with the keys and the timing of the staff´s visit. Your comfort and peace of mind are important to us.
Regarding the location, we want to clarify that our apartment is situated in the historic center of Seville, which means it´s in close proximity to many historic sites, including the Cathedral and Alcazar. However, we understand that preferences for restaurants and bars can vary, and we appreciate your input on this matter.
We´ll take your suggestions into account for the terrace area and work on making it a more inviting space with plant pots, wall features, and improved furniture.
Inside the apartment, we´re delighted to hear that you found it lovely, clean, and well-decorated. Your satisfaction is our goal, and we´ll continue to make improvements based on your feedback.
We hope you enjoyed exploring Seville and that you had an overall positive experience during your stay. If you decide to visit Seville again, we would be delighted to host you and provide you with an even more enjoyable stay.
Kind regards,
Quality Department
Apartament czysty na ostatnim piętrze budynku wyposażony w cały niezbędny sprzęt łącznie z pralką. Do apartamentu wchodzi się przez prywatny taras dostępny tylko dla użytkowników apartamentu.
Nie dotyczy
Réponse du service qualité
Dear Mateusz,
Thank you for your kind review! We´re glad to hear that our apartment was the ideal place for your visit to Seville. We appreciate your positive comments about the cleanliness and amenities. Your satisfaction is our priority.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Eleanor,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Magdalena,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Andrea,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Seville. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Olía a desagüe, y subir las maletas 2 pisos sin ascensor.
Réponse du service qualité
Estimada M. Dolores:
Gracias por elegir nuestro apartamento para su estancia en Sevilla y por escribir sus críticas constructivas, ya que nos ayudan a entender cómo viven nuestros huéspedes su estancia y nos da lugar a mejorar nuestros servicios. Esperamos tener la oportunidad de volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
No habia ascensor y tuvimos que subir a una mujer mayor por las escaleras con dificultades
Réponse du service qualité
Estimado Jesús:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Es pequeño para cuatro personas, el colchón es incómodo y faltaban algunos elementos básicos como una escoba y estropajo
Réponse du service qualité
Estimada Vanesa:
Gracias por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas.
Jose L.H. Campos
Director de Calidad
Check in: owner should find another way to give access to apartment like a keybox or door code Could do better in term of comfort in living room Storage very limited if you stay for several days. Should offer more furniture with storage space or drawers (like bedsides or bathroom cabinet) Guests need to know that access to apartment at second floor is not easy (steep stairs and no lift) Get hot water in the kitchen was very long and sometimes shower was not warm enough despite we did not overuse water
Réponse du service qualité
Dear Philip & Cara,
In Genteel Home we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests´ expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Thank you for making us your choice apartment and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Jose L.H. Campos
Quality Department Manager
The size of the terrace that was counted in the size of the apartment.
Réponse du service qualité
Dear Frederic,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area and for sharing this wonderful review. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Selling a facility for potential 4 people, when it´s max for 2 people. Smell of sewage always present. No night privacy. Bathroom only and definitely allocated in a very wrong position. Once you open the sofa bed (very comfortable) you can no longer do anything, not even go out or enter the room Definitely not recommended if not for just 2 people. Price definitely very high also because there is no elevator. 2 floors with non-small steps, with a physical problem, even a minimum, it is definitely not functional.
Réponse du service qualité
Dear Bruno,
Thank you for sharing your experiences at our apartment. We will certainly use them in order to improve our services.
We would have loved to know during your stay that the apartment didn’t meet your expectations. Do not hesitate to contact us for future reservations. Our dedicated team will be delighted to help you with any concern that you may have.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ekaterini, thank you very much for sharing your personal experience in our apartment. We appreciate your constructive comments and we are sorry for any inconveniences that the air conditioning system may cause you. Next time, please do not hesitate to contact our guests to inform about any isses you have during the stay with us.
We look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Réponse du service qualité
Dear Afassi, thank you for choosing our apartment and for your review. We are glad to read that you enjoyed your time in our apartment as well as the service provided by our team.
We look forward to welcoming you back for another visit in Sevilla.
Aija T.
Quality Department
Location is great. Property was clean and well organized. Fast wifi. Just be aware that flat is in the top floor in a building without lift
A bit pricey
Réponse du service qualité
Thank you very much for choosing our apartment for your stay in Seville and for your detailed feedback.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Buona posizione, alloggio arredato con stile e una splendida terrazza privata
Nell´appartamento c´era un odore non proprio gradevole (sembrava odore di spezie tipo cumino) e sicuramente il fatto di dover pagare 30 euro per il check-in dopo le 21 (c´era scritto anche nella descrizione ma era difficile da trovare)