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Appartement
Padre Marchena IV

Séville · El Arenal

9,4 (116 évaluations)


1-6
Voyageurs

2
Chambres

2
Salles de bain

75 m2
Surface

À propos du logement

Cet appartement spacieux est situé au premier étage d’une belle maison typiquement sévillane restaurée située dans le célèbre quartier d’Arenal.

Il se compose d’un beau salon avec haut plafond, d’une salle à manger et d’une cuisine moderne, ouverte sur le salon et entièrement équipée avec tout ce dont nos clients peuvent avoir besoin. Les chambres disposent de deux salles de bain avec douche, l’une avec un lit double de 1,60 * 1,90 cm et l’autre avec deux lits simples de 0,90 * 1,90 cm.

La rue Padre Marchena est l’une des plus calmes du centre et de la région d’Arenal. Il y a de nombreuses maisons exclusives avec l’architecture typique de Séville, et le quartier est complètement sûr. Il y a de nombreux bars à proximité de l’appartement, et il est facile de trouver certains des restaurants les plus célèbres de la ville, ainsi que des petites boutiques et deux supermarchés. En outre, les monuments les plus importants de la ville, tels que la cathédrale, l’Alcazar ou la Giralda, ne sont qu’à quelques minutes à pied de l’appartement.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage 1er Étage
Ascenseur Pas disponible
Canapé-lit Capacité 1-2 personnes
WiFi Gratuite
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/06287


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,4 (116 Évaluations)

Emplacement
9,9
Qualite
9,1
Nettoyage
9,5
Personnel
9,4
Équipements
9,2
Recommandable
9,2

Votre avis nous intéresse


Avis de nos clients

Antony Norris10
FÉVR. 2024
Just a short walk from the action, but a surprisingly quiet street!
Réponse du service qualité

Dear Antony,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department

Maria Raquel Da Cunha Chaves10
JANV. 2024
O apartamento é muito confortável, espaçoso, decoração bonita e com todos os equipamentos e objetos necessários para uma boa estadia. A localização é ótima, pois fica perto da maioria dos pontos turísticos. Não há barulho, pois a Rua é muito tranquila. Recomendo esse apartamento.
Réponse du service qualité

Dear Maria Raquel,

We sincerely appreciate your kind words and recommendation. We are pleased to know that you found the apartment comfortable, spacious, well-equipped, and with a pleasant decoration. It´s gratifying to learn that the location met your expectations, being close to points of interest and on a quiet street. We value your recommendation and look forward to having the honor of hosting you again in the future.

Mohamed Lemsioui10
JANV. 2024
Superbe appartement son emplacement est stratégique au centre, idéale pour découvrir le belle ville de Séville.
Réponse du service qualité

Dear Mohamed,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department

Pavla Krnavkova10
DÉC. 2023
Great location, comfortable beds.
Réponse du service qualité

Dear Pavla,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department

Thomas Brisson8
DÉC. 2023
appartement au coeur de Séville, emplacement top !
Réponse du service qualité

Dear Thomas,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department

Forutan Razi10
DÉC. 2023
Loved our stay! Nice, clean, good amenities and perfect location!
Réponse du service qualité

Dear Forutan,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department

Jaione Gonzalez8
DÉC. 2023
Es tal cual se ve en las fotos, no es muy grande pero perfecto para 4 personas, quizas los baños algo pequeños, el baño de la habitación de las cama doble huele a alcantarilla, y el otro baño es todavía más pequeño y se hecha de menos no tener un espacio para poner tus accesorios,el piso estaba limpio,tienen el detalle de dejarte una botella de agua, monodosis de aceite, vinagre, algo de cafe,azúcar y edulcorante. Las sartenes, platos, etc esta todo como nuevo, otra cosa que hemos hechado de menos es un escurridor de platos y un trapo para secar los platos, y otro para limpiarte. Esta en una zona tranquila y a su vez muy bien situado a 5-10 minutos andando de la catedral, alcázar, ayuntamiento, de la zona de tiendas y bares. Si tengo que poner una pega es que en los 4 días que hemos estado hemos sido incapaces de poder ver la tv, ya que sólo coge 12 canales que la mayoría son de tarot y 2 o 3 andaluces. La chica que vino de la agencia a hacer el chek in muy amable.
Réponse du service qualité

Estimada Jaione,
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento, el excelente estado de los utensilios de cocina, y que los pequeños detalles que dejamos como bienvenida hayan sido de su agrado.

Por otro lado, sentimos mucho que echara en falta los artilugios mencionados, nos habría gustado tener esta información durante su estancia para así poderles proporcionar lo que necesitaban.

Con respecto a los cuartos de baños, lamentamos que el tamaño de los mismo no fuera de su agrado, y lamentamos también la presencia de olores en uno de ellos, cabe destacar que el clima puede ser una de las causas por lo que puede producirse algún olor diferente puntual. También nos disculpamos por el incorrecto funcionamiento de la TV. Tomaremos en cuenta su comentario para revisar el correcto funcionamiento de los electrodomésticos.

Su retroalimentación es fundamental para ayudarnos a mejorar nuestro servicio. Agradecemos su comprensión y esperamos tener la oportunidad de hacer su próxima estancia más agradable.
Saludos cordiales,
Departamento de Calidad

Javier Cardenas10
NOV. 2023
Great
Réponse du service qualité

Dear Javier,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Francisca Nicolau Mayol10
NOV. 2023
La estancia fue muy bien. Solo decir, que el baño da agua en la entrada, mejor que lo miren
Réponse du service qualité

Estimada Francisca. Apreciamos profundamente el tiempo que se tomó para escribir esta crítica positiva. Sus percepciones y satisfacción significan mucho para nosotros. Gracias por destacar las áreas en las que necesitamos mejorar o poner especial atención. Agradecemos su comprensión y esperamos tener la oportunidad de hacer su próxima estancia más agradable en otra ocasión.
Departamento de Calidad.

Laure Perroncel8
OCT. 2023
emplacement très bien. isolation du logement de moindre qualité mais la rue et peu passante ce qui nous sauve bien. pas de contact avec l´hôte, il s´agit d´une agence de gestion qui ne prend pas vraiment le temps. logement très bien équipé et vraiment sympa pour accéder à pied a la totalité de Séville. nous y avons passé un excellent séjour, je recommande.
Réponse du service qualité

Dear Laure,

Thank you for sharing your feedback with us. We´re pleased to hear that you found the location of our property to be excellent and that it allowed you to explore all of Seville easily.

We apologize if the level of isolation in the accommodation did not meet your expectations, and we appreciate your feedback on this matter, however, we are glad aswell that, dispate this, you found the neighborhood quiet and perfect for resting. We also take note of your comments about the limited contact with the host, as we strive to continuously improve our guest experience. Rest assured that we will review our communication processes to ensure a more personalized and attentive service in the future.

It´s wonderful to know that despite these considerations, you had an excellent stay and found the property well-equipped and enjoyable. We value your recommendation and hope to have the opportunity to host you again in the future.

Courtney O´Brien-Mcfarland8
OCT. 2023
Flat was as pictured, however bathrooms were very small and one bedroom barely had enough room to walk around bed. Location was good, near restaurants, shopping and attractions.
Réponse du service qualité

Dear Courtney. We regret that the apartment did not meet your expectations in terms of its layout and size. We strive to be transparent about this information with all our guests, and you can find details about the apartment´s layout and features on our website, which can be accessed whenever needed. We apologize again for any misunderstanding in this regard. Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Quality Department.

Claire Weiner6
OCT. 2023
This apartment was spotless, in a good location on a very quiet street. It was very small. We had only carry on luggage and it was difficult to find places for it. So make sure you are traveling light!
Réponse du service qualité

Dear Claire,
Thank you for your feedback, and we´re pleased to hear that you found the apartment spotless and located on a quiet street. We aim to maintain high standards of cleanliness and provide a peaceful environment for our guests.

Regarding the size and storage space, it´s important to mention that our apartments are typically designed to make the most of available space, and we provide descriptions and photos on our website to give our guests a clear understanding of what to expect before making a reservation.

Your input is valuable to us, and we appreciate your comments.
Kind regards,
Quality Department

David Gatrill-Smith10
OCT. 2023
We enjoyed the apartment very much, especially the efficient air conditioning, as it was in the mid 30´s when we were there. It was very good to be able to have a siesta for an hour or so, in the afternoon in the cool. It was very quiet considering we were near all the main tourist spots, and convenient to walk to them, as well as plenty of restauants and tapas bars. Our highlight was the flamenco show at the flamenco museum, but all the main sights were well worth seeing, especially the palace gardens. The only hitch was that we could not make the tv work. It appeared that you need to pay to see anything. We are not very good at IT so it may have been our misunderstanding. It wasn´t too much of a problem as we had plenty of books to read with us, but thought it useful to tell people in case they like to watch TV,
Réponse du service qualité

Dear David,
We´re delighted to hear that you enjoyed your stay in the apartment and found the air conditioning efficient during the hot weather. We apologize for any misunderstanding regarding the TV. You should not need to pay to watch television in our apartments. It seems there may have been some confusion, and we regret that this wasn´t clarified during the check-in process.

Had we been informed of the issue during your stay, we would have been more than happy to assist you in getting the TV to work properly. We appreciate your feedback and will ensure that our guests receive clear instructions about using the amenities in the future to avoid any confusion. We hope you still had a pleasant stay overall and enjoyed your time exploring the city´s attractions.
Kind regards,
Quality Department

Daniel Hersee10
OCT. 2023
Excellent location, nice building, clean apartment - it had everything we needed and the host was very helpful
Réponse du service qualité

Dear Daniel,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department

Yushu Zhang10
SEPT. 2023
quiet and lovely house
Réponse du service qualité

Dear Yushu,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

Georgie B.10
SEPT. 2023
This was a great location for 6 girlfriends traveling together. Close to everything yet you could not hear any noise from nearby restaurants. Only problem we had was somehow the hot water was turned off so we didn´t have hot water for showers the first day. Host was responsive when we let her know and had someone out there within a few hours to turn it back on. Also, was kind enough to let us leave our luggage there before check in time while they cleaned. This was great and made it so we didn´t have to find someplace else to store our luggage for a few hours. That said, there are many place close by we could have used. Would recommend this place.
Réponse du service qualité

Dear Georgie,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,

Quality Department

ESTHER FERNANDEZ10
SEPT. 2023
Évaluation sans commentaire.

Natalie Sturdevant10
JUIL. 2023
The location and apartment were perfect! We’d stay again!
Réponse du service qualité

Dear Natalie,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Eric Reubel10
JUIL. 2023
Lovely, quiet apartment in Seville, close to all the sights, restaurants and a convenient carrefour express right around the corner. You will not regret staying here - perfect.
Réponse du service qualité

Dear Eric,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards.

Rocio Ortega10
JUIN 2023
Excelente lugar, muy cuidado y con una magnífica ubicación!
Réponse du service qualité

Estimada Rocío,
Muchas gracias por tus amables palabras. Nos alegra saber que disfrutaste de tu estancia en nuestro apartamento y apreciaste su excelente ubicación y estado de conservación.
Un saludo.
Jose L.H. Campos
Director de Calidad

Erika Povea10
JUIN 2023
Great place! Quiet despite being in a central location. It’s really easy to get around just walking. Clear instructions for the check in. Very accurate to the description and pictures.
Réponse du service qualité

Dear Erika,
Thank you for your wonderful review! We´re glad to hear that you enjoyed your stay and found the place great. It´s great that despite the central location, it was quiet and easy to get around on foot. We´re happy that the check-in instructions were clear and that the apartment matched the description and pictures accurately. Thank you for choosing our property, and we hope to host you again in the future.
Best regards.
Jose L.H. Campos
Quality Department Manager

Lynda Evers10
JUIN 2023
Lovely! Great location
It was perfect.
Réponse du service qualité

Dear Lynda. We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon. Jose L.H. Campos.
Quality Department Manager.

Syb Rahim10
MAI 2023
We had an absolutely wonderful stay at this listing, Teresa and the whole team at Genteel Homes are very responsive and helpful. This was a perfect stay for the 4 of us. The location is absolutely perfect - a short walk to so many restaurants, shops, sites and more, and in the evenings it is nice and peaceful. I would happily stay here again and recommend without hesitation.
Réponse du service qualité

Dear Syb, we would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Enrico Amico9
MAI 2023
Een top locatie en prachtig appartement
de locatie was top! Het appartement ziet er heel mooi en netjes uit, wij hadden twee slaapkamers en twee badkamers en alles was eeg netjes en leuk ingericht, wij zouden dit zo weer boeken!
straat is krap voor met een auto maar goed dat weet je in een grote stad. parkeren was onduidelijk maar uiteindelijk goed gekomen.
Réponse du service qualité

Dear Enrico,
We would like to take a moment to express our sincere appreciation for choosing our apartment for your recent stay. Your choice of accommodation holds great importance to us, and we are delighted that we had the opportunity to serve you. We hope to have the chance to welcome you back and provide you with another outstanding experience. Please let us know if there is anything we can do to make your future visits even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Ana Maria8
MAI 2023
The apartment is lovely and in a central but very quiet area of town. and it was clean and easy to find. Could improve in a a few things, could have more kitchen towels available and in the small bathroom a shelf for toiletries would be useful, but overall the apartment was wonderful.
Réponse du service qualité

Dear Ana,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Yan-Yan Lee10
MAI 2023
Wonderful hosts. Great place to stay at and centrally located. Very clean and comfortable unit.
Réponse du service qualité

Dear Yan-Yan,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.

Jose L.H. Campos
Quality Department Manager

michele martinez9
AVR. 2023
Pratiquement tout Surtout l´emplacement et la propreté.
Il manque une cafetière électrique . La 2ème salle d´eau est minuscule et pas pratique.
Réponse du service qualité

Dear Michele,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Tony LEPLAT7
AVR. 2023
Évaluation sans commentaire.

Tara Deeny10
AVR. 2023
Lovely stay - central and comfortable. Would recommend
Réponse du service qualité

Dear Tara,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Seville. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Ashley Iaci10
MARS 2023
Our group of 3 adults, a toddler, and infant stayed here for a week. The apartment was perfect for us a a home base to explore Sevilla. It was well equipped to cook meals in, do laundry, and relax. It is also well situated to walk to anything you want to see in the city.
Réponse du service qualité

Dear Josh,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

MARIA OLGA DE LA TORRE9
MARS 2023
Buena ubicación y apartamento muy bonito
La ubicación es perfecta. LLegas a todos los sitios de interés turístico en pocos minutos y hay mucha oferta gastronómica según sales del apartamento.
No poder dejar el equipaje en ningún sitio tras el check out. Aunque nos informaron de consignas para dejar el equipaje cercanas y baratas.
Réponse du service qualité

Estimada María Olga:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Johanna Oostenbrink9
MARS 2023
Évaluation sans commentaire.

Behram Mohmand10
MARS 2023
Cozy apartment in a great location and a quiet street. Very clean. Many restaurants within a few min walk. There is a grocery store 2 min by walk. I drove to Sevilla and parked in a paid garage nearby where the host kindly made reservation at a discounted rate.
Réponse du service qualité

Dear Behram,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Alison Wiseman8
FÉVR. 2023
The apartment is a lovely and in a very central part of town, near lots of shops, restaurants and tourist attractions. The flat itself was very clean and easy to find. There were a few things missing - tea towels, hand towels - but generally the flat was well equipped and homely.
Réponse du service qualité

Dear Aliso,
Thank you for choosing our apartment and for the praising words you have taken the time to write. We are happy that you felt comfortable and welcome and very much look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Pietro Giola10
FÉVR. 2023
Ottima esperienza! L’appartamento si trova in pieno centro, in una via tranquilla e silenzioso. In tre minuti a piedi si è alla Cattedrale. L’appartamento è ben arredato, comodo e funzionale. Noi eravamo in quattro e i due bagni sono stati molto utili. Abbiamo avuto un problema con la luce, ma sono subito intervenuti per sistemare. Se dovessi morire tornare a Siviglia, prenoteremo sicuramente qui.
Réponse du service qualité

Dear Pierto,
It has been a pleasure reading your review. Thank you for the recomendation. It will be our pleasure hosting you back.

Jose L.H. Campos
Quality Department Manager

Robert Bergazzi8
JANV. 2023
Excellent location, fairly quiet street, but you will hear street and bldg noise. BRs small, 1 shower small, 1 big, LR spacious, kitchen good. Host met us early for luggage dropoff. Unexpected bonus: Linens were changed halfway thro our 7 night stay The place is owned/operated by Genteel Home, with additional rules posted in apt that were not listed in Airbnb. One rule was "compulsory" to put out the trash at a location 1/2 km from the apt. When I texted the host about this, I was told to take the issue to the "Guest Service Team", who that is I do not know. Not the response I would expect from a host, nevermind a superhost.
Réponse du service qualité

Dear Robert:
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Jose L.H. Campos
Quality Department Manager

Hubert Espeisse10
JANV. 2023
Very good stay spent in this apartment in the heart of Seville. Well located and perfect for 4 people.
Réponse du service qualité

Dear Hubert,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville . We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Jozane Resende10
JANV. 2023
Teresa is the best!! We loved the place!
Réponse du service qualité

Dear Jozane,
We would like to thank you for choosing our apartment and for your kind words towards it. To be considered the best accommodation you have ever stayed at is a great honour for us. We look forward to receiving you again very soon.

Jose L.H. Campos
Quality Department Manager

Paolo Riccardi8,3
DÉC. 2022
Évaluation sans commentaire.

Bassam Kasir10
DÉC. 2022
Teresa´s place was located in a pretty quiet area but very walkable to popular attractions. Apartment was pretty spacious and we were a family of 4. Would definitely recommend.
Réponse du service qualité

Dear Bassam,
We are delighted that you had a lovely time and that the apartment offered everything that you needed. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Manuel Renteria10
DÉC. 2022
Simplemente excelente, sin duda regresaremos
Réponse du service qualité

Estimado Manuel:
Muchas gracias por alojarse con nosotros y dejar esta maravillosa reseña. Estaremos encantado de volver a recibirle en su próxima visita a Sevilla.

Jose L.H. Campos
Director de Calidad

Alba Suarez10
DÉC. 2022
Évaluation sans commentaire.

Almudena Calero Garcia10
DÉC. 2022
La ubicación
Poco menaje de cocina (vasos y tazas) para 5 personas
Réponse du service qualité

Estimada Almudena:
le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.

Jose L.H. Campos
Director de Calidad

Dasy Andrea Calle Correa10
DÉC. 2022
La atencion fue excelente, muy clara la comunicacion, excelente ubicacion.
Todo me gusto
Réponse du service qualité

Estimada Dasy,
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Danila Moretti8,8
NOV. 2022
Évaluation sans commentaire.

Amy Holt10
NOV. 2022
The apartment was wonderful and as explained. Highly recommended!! Everything we needed was supplied and it’s in the perfect location to walk to everything you should visit. In a quieter street so no noise during the night. A supermarket at the end of the road and luggage storage around the corner if needed. Excellent communication and help if required throughout the stay.
Réponse du service qualité

Dear Amy, Thank you very much for staying with us. We are delighted to know that our location was a highlight of your stay. Thank you for sharing your experience with us. We look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Collette Clay5,8
OCT. 2022
Ideal location to enjoy Seville. Easy access to sites, shops and restaurants. Ole!
The location of the apartment was ideal for exploring the old town. It was conveniently located to main visitor attractions, shops, restaurants and bars. Everything was in a easy walking distance. The facilities of having a fridge and tea/coffee making equipment was good and useful.
The apartment was small and in the bathroom/shower areas you did not have room ´to swing a cat´. This made it very difficult when two of the guests were 6Ft 2". Ventilation in one of the bathroom areas was by opening a window - due to this the ceiling above the shower area had obvious mould and was unsightly. I would warn guests to be careful when using Booking.com that the 35 images do not clearly represent which apartment you will be using when booking. The communication from the provider showed me 1 image that matched the Booking.com website and unless you worked for the company you would not know which one that correlated to. We were disappointed with the apartment we got because it was not what we thought had been booked. Every day is a school day!
Réponse du service qualité

Dear Collete,
Firstly, we would like to thank you for the lovely comment regarding the central location of the apartment.
Although we sincerely regret reading that your stay fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We are happy now to confirm that the ceiling has been repaired and this is thanks to reviews such as yours.
We are sorry that all pictures on the advertisement do not represent each individual apartment and that for this information it is necessary to go into each specific link. Please note that this is something beyond us and we always try to clarify which apartment has been booked when we first contact you after the reservation has been made.
Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.
Jose L.H. Campos
Quality Department Manager

Charlotte Madeline10
OCT. 2022
Nous avons passé un excellent séjour chez Teresa ! L’appartement était idéalement situé, à moins de 10min à pieds de la cathédrale et du cœur animé de la ville, mais dans une rue suffisamment calme pour ne pas être dérangé la nuit. L’appartement était bien équipé, très propre, et la literie était très confortable ! L’arrivée s’est fait sans problèmes, très arrangeant, nous avons pu déposer nos affaires en avance par rapport à l’heure du check-in. Parfait !
Réponse du service qualité

Dear Charlotte, We want to thank you for the time writing a review of the apartment. We are happy that you enjoyed your stay and we look forward to meeting you again in the near future.

Jose L.H. Campos
Quality Department Manager

Natasa Novakovic6,7
OCT. 2022
The apartment is not that bright as on the pictures but that is not such a problem. The main problem is poor communication with someone who was responsible for our stay. We asked if he can call us a cab from the airport and he refused telling me that they are not giving that services and after we just asked that they help us with a cab the very first day till we figure out how everything function because we had a big scenography to transport from the apartment and the answer was the same and came after one day. Also on the very last fay we asked to leave the luggages in the corridor after check-out because we had our flight at night and the answer was no. It never happened to me something like that when I was making reservations through airbnb.

Isidor8,8
SEPT. 2022
Évaluation sans commentaire.

Yusuke Okabayashi10
SEPT. 2022
Not just clean, but also one of the best supplied apartments I have stayed in - not just soap and shampoo and coffee but even small packs of olive oil, which I hadn’t seen before. That was pretty impressive to me since we had taken to carrying around a small bottle of cooking oil on our trip Clean and quiet and walking distance to pretty much all the sights we wanted to see. Recommended!
Réponse du service qualité

Dear Yusuke, thank you very much for staying with us and for taking the time to share your opinion. We are glad to know that we were able to make your stay more comfortable, and we appreciate your recommendation to our future guests.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Jiexin9,7
JUIN 2022
Extremely well located flat, and having two bathrooms is great.
Réponse du service qualité

Thank you for your kind feedback, we are glad to know that the apartment met your expectations and we hope we will see you on future trips to Seville.

Aija T.
Quality Department

Clay10
JUIN 2022
We stayed at 5 different airbnbs across Spain and this was our favorite. Very clean and modern in an excellent location in Sevilla! We wished we would have booked for longer!
Réponse du service qualité

Dear Clay, thank you very much for your valuable review. It is very important for us to know the opinion of our guests. We are glad to know that you enjoyed your stay in our apartment so much.
Thank you for making us your choice accommodation on this occasion; we would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

Kelly10
JUIN 2022
Teresa was a fabulous hostess! Very helpful and communication was excellent!
Réponse du service qualité

Thank you very much for your comments regarding your stay with us. It is such a pleasure to know that we were able to match your holiday expectations.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Mario10
MAI 2022
Todo muy bien
Réponse du service qualité

Muchas gracias Mario por su opinión. Nos alegra saber que disfrutó de su experiencia en nuestro apartamento y esperamos verle de nuevo muy pronto.

Aija T.
Quality Department

Ellen10
MAI 2022
This apartment was absolutely lovely. The neighborhood was wonderful and the rooms were gorgeous. The wifi was also very fast and great for working remotely. The only time it was loud was a Friday night but even then, we just closed the shutters and the sound was deadened. Highly recommend this apartment for your stay in Sevilla!
Réponse du service qualité

Dear Ellen, thank you very much for your feedback, it really helps us to understand how our guests enjoy their stays with us.
We hope to have the opportunity to host you soon again.

Aija T.
Quality Department

Diane9,3
MAI 2022
This apartment is in a great location. However it is very small, and the pics make it look bigger than it actually is. Cute little street albeit a bit loud at night. We kept the doors open a lot bc it does get a bit stuffy. And the flat is a bit dark. But the communication with managers was fine and it was easy in and easy out. All in, if you’re not around a lot this place is fab!
Réponse du service qualité

Dear Diane, we greatly appreciate the time you took to review your experience in our apartment.
Thank you for choosing our apartment for your stay in Seville, we hope to have the opportunity to serve you again in the future and to exceed your expectations.

Aija T.
Quality Department

ISAAC7,5
AVR. 2022
Pasable
La ubicación
Es muy pequeño para 6 personas
Réponse du service qualité

Estimado Isaac, le damos las gracias por compartir su opinión sobre su estancia, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir su opinión y comentarios constructivos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Alvaro10
AVR. 2022
Super centrico

Viktoriya10
AVR. 2022
My guests and I had a pleasant stay at Teresa´s apartment. Very convenient location close to center as well as charming micro neighborhoods and the place itself was clean and quiet.

Mehdi9,7
AVR. 2022
Superbe appartement très bien placé en plein cœur de Séville. Parfait pour une famille de 4. Très bons accueil et communication

Behnia10
MARS 2022
This cute little apartment is charming, very close to the historic center, with lots of bars and cafes nearby it make it a perfect get away. We stayed here as a family with small kids, everyone had a good time and enjoyed the orange blossoms! This second floor apartment so you take stairs going up, also the second bathroom is a bit Small but the main bathroom is nice and roomy, and makes up for it. Kitchen is well equipped and we overall we had no issues staying here, the internet WiFi speed was super fast! the host was very accommodating about our check in and check out process.
Réponse du service qualité

Dear Behnia,
First of all we would like to thank you for your time and your detailed comment, which serves as an example to our future guests, for which they will also be grateful.
We are glad that it has met your expectations and that you have been able to enjoy one of the best locations.
On the other hand, we would like to thank you for your lovely message about our check-in team.
We are looking forward to welcoming you back as soon as possible. It has been a pleasure.

Cécile5,8
FÉVR. 2022
Déçue par le manque de place et de confort
la situation de l´appartement très centrale
- l´étroitesse de l´appartement et le manque de confort - les équipements et matériaux qui n´ont pas l´air de très bonne qualité (vitre cassée dans la cuisine) - le manque de place dans la salle de bain, pas possible de poser même une brosse à dent - la description du loueur n´est pas conforme : la taille de l´appartement est bien inférieure à ce qui est mentionné (45/50m² au plus et non pas 75)
Réponse du service qualité

Dear Cécile, we sincerely appreciate your feedback. Thank you for highlighting the excellent location of the apartment. It definitely has one of key roles in our guests´ experience.

We are sorry that the size of the apartment did not meet your expectations. The information provided online is based on the official cadastral information of each apartment. For a future ocasion please do not hesitate to contact our Reservation department in order to make sure the apartment you are willing to book suits the best your needs.

Thank you for making us your choice apartment and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Qualitu Department

Leticia8,8
FÉVR. 2022
Évaluation sans commentaire.

Ingrid10
FÉVR. 2022
This apartment is in a great location, central, close to many restaurants and bars, but very calm. The apartment was also heated, so not humid as most times in typical southern houses that are built for the heat but can be frozen in winter. Size wise, it is small, as most places in the ity center, but very well organised. As a family of 5 it was perfect, with the 2 bedrooms and 2 bathrooms, plus Teresa made us find a baby bed and a high chair for our little one. The beds were also incredibly confortable. The kitchen was equipped but we ate all the time outside, except for breakfast. Communication eith Teresa was perfect as well as the check-in.

Alba7,5
FÉVR. 2022
Évaluation sans commentaire.

Karl7
FÉVR. 2022
L´appartement est conforme à la description. Il est propre et très bien placé. Vous pouvez visiter à Séville à pieds. Il nous a manqué juste quelques conseils de la part de Teresa pour nous guider ou nous donner de bons plans. A réserver sans attendre !!!
Réponse du service qualité

Dear Karl, we appeciate your kind feedback and your constructive criticism.
Thank you for choosing our apartment for your holiday and we look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

Pablo10
FÉVR. 2022
Departamento muy agradable, muy iluminado, bien ventilado, tranquilo y excelentemente ubicado, todo muy cerca, desde el Carrefour Express y todo tipo de Tabernas y restaurantes, hasta los principales atractivos de la ciudad como La Catedral y La Maestranza

Pablo10
FÉVR. 2022
Ubicación perfecta, muy cerca de todo lo maravilloso que se debe conocer, un súper muy cerca, y cafés, tabernas y restaurantes por todos lados alrededor

Vishal10
FÉVR. 2022
all good well located

Liam9,3
JANV. 2022
Our stay was lovely. The location is great, along a very quiet street. The place is very clean and well-stocked, although it took us a while to find the kettle in the cupboard opposite the kitchen, after we had already boiled a saucepan of water instead! The walls are a little thin so the neighbours can be heard but it didn´t stop me from sleeping, although my wife was woken up on one night by a loud phone call conversation. We took our baby daughter and the host was great in supplying a high chair for us in advance of our stay. There was confusion at check-in however, as there was no travel cot initially as we were expected to have requested that in advance, even though it shows up as an item on the listing. our host quickly found one for us in time for that evening thankfully. Overall I would recommend this place without hesitation.

Lina10
JANV. 2022
excelente ubicacion
Réponse du service qualité

Muchas gracias por elegir nuestro apartamento en esta ocasión y por sus comentarios.
Esperamos volver a tener la oportunidad de servirle en un próximo futuro.

Aija Teilane
Departamento de Calidad

Polina10
DÉC. 2021
Very clean , really good location and great design !
Réponse du service qualité

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Aija Teilane
Quality Department

Nelson10
DÉC. 2021
Excelente servicio, comunicacion 24:7. Localizacion unica, el apartamento estaba limpio y espacioso. Nos recibieron con chocolates y una tarjeta de bienvenida. Recomendado
Réponse du service qualité

Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.

Muchas gracias por elegir nuestro apartamento en esta ocasión, esperamos volver a tener la oportunidad de servirla en un próximo futuro.

Aija Teilane
Departamento de Calidad

Mélanie9,3
DÉC. 2021
Appartement très fonctionnel et extrêmement bien placé. Literie confortable. Très bon accueil et excellente communication. Seule la propreté pourrait être un peu améliorée : à notre arrivée, nous avons dû demander à ce que quelqu´un revienne pour le ménage car l´appartement n´était pas très propre. Mais toute l´équipe s´est mobilisée immédiatement et notre demande a été prise en compte avec beaucoup de gentillesse et d´excuses.
Réponse du service qualité

Thank you very much for choosing our apartment for your stay in Seville and for your kind feedback.

We are also grateful for your highlight on the efforts of our team to correct the imperfections which were not in accordance with our established standards, as the cleanliness is one of the most important aspects for us.

We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

Karine Et Patrick10
NOV. 2021
Nous sommes enchantés par ce séjour dans ce mignon appartement, très bien situé pour tout faire à pied, avec de nombreux restaurants à proximité, tout en bénéficiant du calme de la rue. Nous le recommandons chaleureusement.
Réponse du service qualité

Thank you for choosing our apartment for your stay in Seville and for the time you spent to share your experience.

We are glad to hear that you stay met your expectations and we hope to see you again in the future.

Aija Teilane
Quality Department

Trine9,7
NOV. 2021
Beautiful, clean and well located apartment. Can really recommend this.
Réponse du service qualité

Thank you so much for taking the time to leave us such a positive comments.
We are very pleased to read that you did like the apartment and that you found it to be clean and well located for your stay in Seville.

Once more we thank you for sharing your experience with us and look forward to assisting you again soon.

Aija Teilane
Quality Department

Peter Carty10
OCT. 2021
A nice comfortable apartment, very close to restaurants and the sights of Seville

Alexandra10
OCT. 2021
Close to everything, yet in a quiet street. Clean and well equipped. Highly recommended.
Réponse du service qualité

Thank you very much for your excellent comments.
We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Seville.

We certainly look forward to serving you again in a not too distant future.

Aija Teilane
Quality Department

Piotrek Piechota9,2
SEPT. 2021

Hector Portillo10
AOÛT 2021
All around excellent: location, comfort, space, well equipped, great value
The microwave didn’t heat, we could have waited for them to fix it as they offered but it wasn’t really needed
Réponse du service qualité

Dear Hector, thank you for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Ana García, Dpto. de calidad

Luis Ricardo9,3
MAI 2021
El piso es estupendo, ubicación perfecta, muy cerca de la puerta de Triana y de la plaza nueva. La calle es muy tranquila.

Mario9,5
AVR. 2021
Exelente lugar Nos vemos pronto

Emilia10
NOV. 2020
Un apartamento de diez en pleno centro de Sevilla. La ubicacion es perfecta, pues, aunque está en el mismo centro, es una calle muy tranquila y no hay nada de ruido. Nos recibió Fatima que fue super atenta y muy amable, nos explicó muchas cosas y nos dejó un contacto por si necesitabamos cualquier cosa a cualquier hora. El apartamento esta muy limpio y muy bien equipado, con todas las comodidades, ademas de que esta decorado con mucho gusto. No pudimos estar mejor!! Volveremos seguro

Reyes9
OCT. 2020
+ Ubicación
- La tv no sintonizaba bien

elke9
FÉVR. 2020
mooi appartement op toplocatie
MOOI APPARTEMENT OP SCHITTERENDE LOCATIE. voorzien van alle comfort. heel netjes.

Chiara8
FÉVR. 2020
Mooie accommodatie op een fijne locatie

Fidias10
FÉVR. 2020
Excelente
Todo
Nada

Valentina10
JANV. 2020
Excelente ubicación, el apartamento esta en perfecto estado y muy limpio todo, lo recomiendo 100%

Sophie10
NOV. 2019
Very well situated. Nice and cosy appartment.

Maica10
NOV. 2019
Ha sido perfecto!

Ghalia8,8
NOV. 2019
L emplacement , central. La proprete
Réponse du service qualité

Chère Ghalia, Avant tout, merci d’avoir choisi notre appartement Père Marchena IV pour votre visite à Séville. Tous vos aimables commentaires sont pour nous une grande source de motivation. Nous sommes heureux d’apprendre que notre emplacement a été un point essentiel pour votre séjour. Merci encore de nous avoir choisis et nous espérons dépasser les attentes dans un avenir proche. Fátima Roca - Chef du service clientèle, merci d’avoir choisi notre appartement Père Marchena IV pour votre visite à Séville. Tous vos aimables commentaires sont pour nous une grande source de motivation. Nous sommes heureux d’apprendre que notre emplacement a été un point essentiel pour votre séjour. Merci encore de nous avoir choisis et nous espérons dépasser les attentes dans un avenir proche. Fátima Roca - Chef du service clientèle

Deniz9,3
NOV. 2019
Perfecto.

Ivana 6810
NOV. 2019
Appartamento perfetto in pieno centro
La posizione centrale, le camere con bagno privato. L´arredamento.
Nulla, era tutto perfetto.
Réponse du service qualité

Dear Ivana,
We would like to express our gratitude for the comments you made about your visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Padre Marchena IV was an enjoyable one. We look forward to welcoming you back again very soon.
Fátima Roca-chief of Customer Service.

Laidath9,5
NOV. 2019
Perfecto!

Gilles9,5
NOV. 2019
Parfaitement parfait, situation géographique, propreté, équipement, décoration de goût. L´emplacement idéalement situé à deux pas du centre, l´équipement de l´appartement et le confort, les salles de bain attenantes aux chambres, la déco et l´ambiance, on se sent vite bien dans les lieux. Rien à redire
Réponse du service qualité

Cher Gilles, Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous. Merci pour avoir choisi notre appartement pour votre visite à Séville. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Fátima Roca - Chef du service clientèle

Sabrina Vettore10
NOV. 2019
Esperienza fantastica Appartamento molto bello e ben organizzato (eravamo in 6 persone ) In pieno centro storico . A due passi dalla cattedrale di Siviglia. Lola è stata gentilissima, ci ha dato molte informazioni sulla città e sui ristoranti. Consigliatissimo!
Niente perfetto sotto tutti i punti di vista.
Réponse du service qualité

Dear Sabrina, Thank you very much for sharing this great review of your stay in our apartment. We are thrilled that you have enjoyed and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. Once again, thanks for your very kind recommendation to the travelers, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Hope to see you again soon. Fátima Roca-chief of Customer Service.

Ricky A,9,5
NOV. 2019
Perfecto

Teresa9,5
OCT. 2019
Lovely stay in a quaint neighborhood. Perfect location. Driving is a challenge so park and walk if possible. I would return. 😊

Mohammed8,3
AOÛT 2019
Rust
Geen Strijkijzer

Sara10
AOÛT 2019
L’appartement est situé en plein centre, nul besoin de se déplacer en voiture ni même de prendre des transports en communs. La propreté des lieux est sans failles et la décoration est très sobre, cozy, on se sent très vite chez soi. Autre grand atout de l’appartement: la climatisation centralisée qui assure un confort total avec les fortes chaleurs que peut connaître Séville.

Tricia8
AOÛT 2019
Great apartment with superb location 😊
Bijou apartment, in walking distance from all the tourists attractions, restaurants and local amenities. The apartment was big enough for 4 people with 2 bedrooms (double and twin rooms) and 2 bathrooms. The kitchenette was adequate, just enough equipment to prepare a breakfast and a light snack. The apartment is within a 10 - 15 minutes walk from the shops and the Cathedral and Alcazar. We would definitely consider using the apartment again when we return to Sevilla.

Vrajesh Amin9,5
AOÛT 2019
Perfect

Polina9,3
AOÛT 2019
Nice place. Were very accommodating to our needs.
Booking and check-in had to contact too many different people. One single contact would be better.

Anónimo8,3
AOÛT 2019
Justo para 5 personas. Ideal para 4

Christa Mariel Lolim7,3
AOÛT 2019
We had a black out for a few hours. The woman who came thought it was our fault, thinking we left the aircon on for 24 hrs because apparently it will cause a blackout if you leave on the aircon for 24 hours. So she was rude at first a little bit accusing us that the black out was our fault. She did however apologize at the end. However we were already inconvenience with the black out, we didnt need to be treated rudely. Also when we were washing the dishes, their pipe in their sink broke causing all the water flooding in the floor. We also need to throw all our trash 500 meters away from the apartment which is not very convenient
Réponse du service qualité

Dear Christa, thanks for your comment. We are glad to know that you liked the central location and comfort of the apartments. We are very sorry for the inconvenience with electricity, the problem has already been checked and solved. We also apologize if our colleague attributed the problem to an over-functioning of appliances, as this is usually the cause of these failures. We hope that despite this you have enjoyed your stay. Regards

Pablo10
AOÛT 2019
Perfect

Anónimo10
AOÛT 2019
I would recommend this apartment to anyone traveling to Seville. A great value. The staff was very helpful. Great location. Perfect accommodations for a family.

Марина10
AOÛT 2019
Очень понравилось местоположение апартаментов. Самый центр ,но, при этом, очень тихо . До главных достопримечательностей 5-10 мин пешком. Апартаменты чистые , светлые, новые, располагают всем необходимым. Хозяева отзывчивые, были постоянно на связи . Да, и ещё плюс, в 200-ах метрах находится прекрасных ресторан ( имеет звезду Мишлена)

Martina9
JUIL. 2019
Hell, freundlich, sauber, gute Lage, typisch andalusische Gasse.

Manuel10
JUIL. 2019
ESTANCIA PERFECTA, MUY BUENA ASISTENCIA, Y SITUACIÓN IDEAL.

Annie10
JUIL. 2019
Le calme.La proximité des resto,sites touristiques.

David Villanueva10
JUIN 2019
Todo perfecto

Carmen10
MAI 2019
Todo muy agradable, y la ubicación perfecta.
Todo correcto, muy agradable y confortable. La ubicación muy buena.
Creo que siempre hay que avisar, si no se trata de un piso en planta baja, si tiene o no tiene ascensor, por si viaja una persona que no pueda subir escaleras. Por lo demás, todo genial.

Alienor10
MAI 2019
Tout vraiment parfait!

Inma10
MAI 2019
Hemos tenido una estancia genial, gracias