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Appartement
Murillo II

Séville · La Encarnación

9,4 (92 évaluations)


1-4
Voyageurs

2
Chambres

1
Salle de Bain

51 m2
Surface

À propos du logement

Cet appartement lumineux, situé dans la rue Murillo et récemment rénové, a tout ce dont nos clients ont besoin pour passer un excellent séjour, avec en plus l’avantage d’un emplacement parfait.

Il y a une salle de séjour avec salon et salle à manger séparés et une cuisine intégrée équipée de tout ce dont nos clients pouvent avoir besoin. L’appartement dispose de deux chambres, l’une avec un lit double de 1,50 * 1,90 m et l’autre avec des lits jumeaux de 0,90 * 1,90 m chacune. Il a une salle de bain complète avec douche. Toutes les chambres sont très lumineuses et décorées avec les moindres détails.

Et le meilleur de tous est qu’en plus du confort offert par l’appartement, il est entouré des principales rues commerçantes de la ville, de nombreux bars à tapas et restaurants où vous pourrez profiter du meilleur de la gastronomie sévillane, et à quelques minutes à pied du les principales attractions touristiques de la ville telles que la cathédrale, la Giralda ou les Reales Alcázares.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage 3e Étage
Ascenseur Disponible
Fibre optique Gratuite
Téléviseur Smart TV
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/05693


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,4 (92 Évaluations)

Emplacement
9,7
Qualite
9
Nettoyage
9,5
Personnel
9,5
Équipements
9,2
Recommandable
9,3

Votre avis nous intéresse


Avis de nos clients

Annelieke van Berkel9
FÉVR. 2024
Évaluation sans commentaire.

alessandra tartarelli10
FÉVR. 2024
Ottima soluzione, appartamento accogliente e dotato di tutto il necessario
Posizione centrale ottima per visitare la città
Forse la via è un po´ rumorosa
Réponse du service qualité

Dear Alesandra,
Thank you for your kind words regarding your recent stay with us. We´re delighted to hear that you found our apartment cozy and well-equipped, and that our central location suited your needs perfectly for exploring the city.

We regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.

We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department

Anthony Lodge10
FÉVR. 2024
Évaluation sans commentaire.

Todd Mays9
JANV. 2024
Helpful Host
Great location. Host was very helpful with suggestions of things to do, restaurants, ect. Very comfortable. Nice to have laundry and kitchen.
No luggage storage
Réponse du service qualité

Dear Todd,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings.

Unfortunately the flats do not have a reception service so it is not possible to leave luggage after check out time, as we have to prepare the flat for our future guests. However, our customer service team is always at your disposal to recommend you the nearest lockers where you can leave your luggage while you enjoy your last day in the city.
We look forward to hosting you again in the future.
Kind regards,
Quality Department

Oliver Clark6
DÉC. 2023
So central -although at Christmas this meant noise until 3am!
Réponse du service qualité

Dear Celia,
Your feedback emphasizing the central location of our apartment is highly appreciated.

Additionally, we regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.

Your feedback is appreciated, and we hope to provide you with a more pleasant stay on your next visit to our apartment.
Kind regards,
Quality Department

Claire Icel10
DÉC. 2023
Great apartment, as lovely as the photos. hosts were very responsive and helpful. Would stay again.
Réponse du service qualité

Dear Claire,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Lopez Vanessa10
DÉC. 2023
La ubicación, camas muy cómodas.
Réponse du service qualité

Estimada Lopez,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad

Jack Payne9
NOV. 2023
Brilliant location, brilliant room, lovely city.
The rooms were lovely. The location was perfect, in the middle of Seville. Staff were very helpful and always willing to help out with locations and place to eat/drink and attractions.
Réponse du service qualité

Dear Jack, We sincerely appreciate your kind words regarding your recent stay. It brings us immense joy to learn that you found our location brilliant and our rooms delightful. We are pleased that our staff´s assistance and recommendations added value to your experience. It is our goal to ensure guests have a memorable and enjoyable stay, and your positive feedback is a testament to our commitment. Thank you for choosing our establishment, and we look forward to the opportunity of welcoming you back.

Quality Department

Dumitrache Delia Roxana10
NOV. 2023
Évaluation sans commentaire.

Monika Schön9
NOV. 2023
Évaluation sans commentaire.

Meline Navasartian8
NOV. 2023
the location and the staff was very great. also the beds were very comfortable! unfortunately only the bathroom was a little small for a family of 4
the floor was not cleaned properly and there were ants in the bathroom
Réponse du service qualité

Dear Meline,
Thank you for your review and for recognising the central location of our flat and the work of our dedicated staff. However, We are sorry about the bathroom was not to your liking. Our aim is to be transparent with all our guests, so the distribution of the house and its characteristics can be consulted at any time on our website. We regret any any misunderstanding in this regard.

On the other hand, we sincerely apologize for the issues you mentioned regarding cleanliness and the unusual appearance of ants. This does not meet our usual standards of cleanliness and quality, and we assure you that we will take steps to address these issues thoroughly. Regarding the pets, we have already taken measures to prevent them from appearing again in the future. Our team is committed to maintaining a clean and comfortable environment for all our guests to ensure their satisfaction..

Your feedback is invaluable to us, as it helps us identify areas for improvement. We hope you´ll give us another chance to provide you with the exceptional stay you deserve.



Kind regards,
Quality Department.

Eva Maria Michelic10
NOV. 2023
Great location and great service!
Great 2 Room Apartment a few meters from the center. And the care by the staff was first class.
We missed tea towels and tabs in the kitchen for the dishwasher.
Réponse du service qualité

Dear Eva Maria. We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. Our staff is available to help you and provide you with whatever you need, we do everything in our power to offer the best services. . It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Quality Department.

SILVINA TORTORELLA10
OCT. 2023
Excelente
Muy bien ubicado, moderno, completo con todas las comodidades
Réponse du service qualité

Estimada Silvina,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad

Giorgia Borriello10
OCT. 2023
Tutto perfetto!
L´estrema pulizia, l´arredo moderno e la posizione!
Réponse du service qualité

Dear Giorgia,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department

Hulda Helgadóttir9
SEPT. 2023
Very pleased
Clean, good service, friendly staff, super good location, all information easy, everything worked
Can’t think of anything
Réponse du service qualité

Dear Hulda,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,
Quality Department

ANAIS ALMEIDA9
SEPT. 2023
Très bien situé propre idéal pour un week-end
L´emplacement vraiment top, tout à pu être fait à pied
Réponse du service qualité

Dear Anais,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Luis Gomes8
AOÛT 2023
The location was perfect to visit the city center as well as restaurants and groceries store.
A bit noisy but due to the central location, it´s normal.
Réponse du service qualité

Dear Luis,
We apologize for the inconvenience you experienced due to the noise during your stay. While it´s not common for there to be excessive noise in our apartment, it´s possible that during the high tourist season, as you mentioned, there was a bit more noise than usual due to the lively activity in the city center.

We value your feedback and will take it into consideration to improve the quality of your stay in the future. We will review the apartment´s insulation to ensure our guests enjoy a quiet and comfortable environment at all times. We appreciate your comments and hope that, despite this inconvenience, you had an enjoyable experience in our central location.
Kind regards,

Quality Department

Angelo Salvatore Nicolosi7
AOÛT 2023
Évaluation sans commentaire.

Débora Daniel10
AOÛT 2023
A localização é ótima…
Réponse du service qualité

Dear Débora,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,

Quality Department

Diogo Marques8
AOÛT 2023
Ótima localização.
A localização é excelente. A minutos da baixa (centro histórico), conseguindo em poucos minutos ir a qualquer dos pontos mais importantes da cidade. A limpeza e acomodação excelentes.
Nada a apontar.
Réponse du service qualité

Dear Diogo,
We´re glad you enjoyed the great location and the convenience of being minutes away from the historic center. It´s wonderful to hear that you found the cleanliness and accommodations excellent. We appreciate your positive comments and hope to welcome you back in the future.
Kind regards,

Quality Department Manager

Sandra Nizan10
AOÛT 2023
Appartement idéalement placé pour visiter Séville
Idéalement placé pour visiter Séville, l’appartement est fonctionnel et adapté à une famille de 4 personnes. Décoré avec goût , il est suffisamment équipé.
Certaines nuits, le quartier peut être un peu bruyant et malgré un 3ème étage, nous pouvons entendre certaines voies venant de la rue.
Réponse du service qualité

Dear Sandra,
We truly value your feedback and apologize for any discomfort you experienced during your stay. Your review is vital to our continuous improvement. We appreciate your kind comments and are committed to ensuring a better experience on your next visit.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Arun Dr. Chaudhuri9
AOÛT 2023
Gute Lage und freundlicher CheckIn
Gute Lage. Guter CheckIn.
Zu wenig Hilfe, um vegetarische Restaurantempfehlungen zu bekommen.
Réponse du service qualité

Dear Arun,
Thank you for your feedback.
We´re pleased to hear that you found our location convenient and appreciated our friendly check-in service. We apologize for any inconvenience you experienced in obtaining vegetarian restaurant recommendations. We´ll certainly take this into consideration and work on improving our assistance in this area.

If you decide to stay with us again, we´ll make sure to provide more comprehensive recommendations that align with your preferences.
Best regards,

Quality Department Manager

Abbas Hasan4
AOÛT 2023
Évaluation sans commentaire.

Henriette Hansen10
JUIL. 2023
Fantastisk lejlighed til 4 personer. Alting er i gåafstand fra lejligheden. Der er en lille åben plads ca. 25 meter fra hoveddøren, hvor man kan sidde og nyde solen og varmen. Alt gik nemt fra indtjekning til udtjekning. Eneste lille minus var, ar dørene knirkede rigtig meget, så man vågnede hvis der var en der gik på toilettet om natten.
Réponse du service qualité

Dear Henriette,
Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will take the necessary steps to address your concerns. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Melissa Estremera10
MAI 2023
The apartment is in a good location. We were able to walk to most places. Check in was easy - for a fee we were able to check in at 1am due to a late flight. They require a person to meet you to let you in and pay the tourist fee. It was very clean and we found the size to be very comfortable for me and my parents. I’d definitely recommend!
Réponse du service qualité

Dear Melissa,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.

Jose L.H. Campos
Quality Department Manager

Leah Mitchell10
MAI 2023
Really nice and clean place that we were happy to call home while in Seville. Very responsive host too. Highly recommend.
Réponse du service qualité

Dear Leah,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Vera Sekulic10
AVR. 2023
Everything was perfect, it is very well positioned, right in the center and walking distance to everything that is important
Réponse du service qualité

Dear Vera,
We read with great joy how much you have enjoyed your stay at our apartment. Thank you for the praising words towards the location. We look forward to your next visit.

Jose L.H. Campos
Director de Calidad

Anónimo10
AVR. 2023
50 euro extra on ur late check in
Réponse du service qualité

Dear Guest,
Thank you for choosing us and for writing a review. All the information regarding different facer and prices are available on the advertisement for your convenience.
We look forward to having the opportunity to host you again.

Jose L.H. Campos
Quality Department Manager

George Barrett10
MARS 2023
Highly recommended!
Réponse du service qualité

Dear George,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Seville. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Irina Mirzoyan Vasilyan10
MARS 2023
Todo perfecto, la localización es excelente y todo muy limpio! Volveremos sin duda!!
Réponse du service qualité

Estimada Irina:
Gracias por elegir nuestro apartamento Murillo II para su estancia en Sevilla y por escribir esta gran reseña.
Nos alegramos de que el apartamento cubriera todas sus necesidades.

Jose L.H. Campos
Director de Calidad

Dean Cowell10
MARS 2023
Great location, clean modern apartment.
Réponse du service qualité

Dear Dean,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Abigail Wyckoff10
FÉVR. 2023
Teresa’s apartment was very clean. Communication was excellent. This was a great location - near lots of restaurants and shopping and an easy walk to everything. It was also surprisingly quiet. We enjoyed our stay and recommend it.
Réponse du service qualité

Dear Abigail,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Jesus Sánchez De La Cruz10
FÉVR. 2023
Todo perfecto. Súper bien ubicado.
Réponse du service qualité

Estimado Jesús:
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.

Jose L.H. Campos
Quality Department Manager

Tomáš Roman9
JANV. 2023
Confortable
- good location in city center (near to catedral or alcazar), - confortable beds and good equipped kitchen.
- LED lightings above the bed which was impossible turn off.
Réponse du service qualité

Dear Tomas,
Thank you for staying with us and for taking the time to share such a lovely review. For future stays we encourage you to contact our team should you find any imperfection. They would have been more that delighted to show you how to switch off the light you mention.
Thank you again for the review, we hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Janine Baier8
JANV. 2023
The apartment completely matches the pictures and description, it is beautiful! Teresa and her team are lovely people and great hosts! We felt at home in the apartment. What we did not like was the air conditioner/heater which gave off an unpleasant smell when used, we reported it to the hostess. Since there are also some people on the streets at night and unfortunately I am one of those people who have a sensitive or light sleep, the nights were very short for me. Otherwise, everything was to our complete satisfaction!
Réponse du service qualité

Dear Janine,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations. Thank you as well for bringing the issues with the AC to our knowledge. We hope to have the oportunity to host you again in the future.

Jose L.H. Campos
Quality Department Manager

david mardesson10
DÉC. 2022
l’emplacement, la fonctionnalité de l’appartement, la luminosité et la vue de la chambre.
merci à Paula de nous avoir laissé posé nos bagages malgré le fait que nous somme arrivé avant le Check in.
Réponse du service qualité

Dear David,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

david mardesson10
DÉC. 2022
Great location
the location, the functionality of the apartment, the brightness and the view of the room. thank you to Paula for letting us put down our luggage despite the fact that we arrived before Check in.
Réponse du service qualité

Dear David,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

Carlos Ramos Carranza10
DÉC. 2022
Évaluation sans commentaire.

Mihai-Catalin Onel10
NOV. 2022
Évaluation sans commentaire.Évaluation sans commentaire.

Lillian Grace King9,2
NOV. 2022
Excellent location and value for money Very comfortable for 4 people
Nothing

Andrea Plata robledo7,9
OCT. 2022
lo mejor sin duda era la ubicación en el centro de todos los sitios de interes de la ciudad
que no dispone de un espejo de cuerpo completo en ninguna estacia de este, y el baño es demasiado pequeño
Réponse du service qualité

Estimada Andrea:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos. Esperamos que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos en su viaje. Esperamos poder darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad

Diana López9
OCT. 2022
Ubicación perfecta.
Ubicación y limpieza.
tenía todos los utensilios que te puedes imaginar.

Maria Angeles Arias Pineda8,3
OCT. 2022
Évaluation sans commentaire.

Sue Taylor10
OCT. 2022
Great central location in which to explore Malaga
location, spaciousness, beautifully styled and surprisingly quiet given all the bars downstairs
hairdryer was cheap
Réponse du service qualité

Dear Sue,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager

Concepción Vidal Trèmols10
SEPT. 2022
Very good situation! Well equipped!!
Once the reservation was made, we were warned that the building seemed unsafe! or that they thought we could be dangerous! The reception and the "person" who received us on the contrary was very kind, correct and everything went very well!

Adrian Botnarasu9,2
SEPT. 2022
Évaluation sans commentaire.

Concepcion10
SEPT. 2022
Évaluation sans commentaire.

Tania10
SEPT. 2022
Fin de semana con amigas
Apartamento centrico y bien comunicado. Nos gusto porque tiene dos habitaciones. Cocina equipada con lo necesario. Zona de bares y restaurantes cerca del apartamento

joaquin9,2
SEPT. 2022
La comodidad de la cama
El ascensor no funcionaba, pero entiendo que es algo puntual. También se echa de menos un sofá más cómodo

JOAO10
AOÛT 2022
Adorámos
(+) Excelente localização e comodidade.
(-) Elevador do prédio.
Réponse du service qualité

Dear Joao, thank you very much for takinf the time to share your opinion about your stay in our apartment. We appreciate your constructive feedback and hope to meet you soon again.

Aija T.
Quality Department

Sonja8,3
AOÛT 2022
Évaluation sans commentaire.

Bogdan10
AOÛT 2022
The location is good, it´s even better than the center because you have quick access to taxis.
The elevator is weird, it only goes to the 4th floor then you have to descend to the 3rd floor. It never came to the 3rd floor so you always had to take the stairs
Réponse du service qualité

Thank you very much for staying with us and taking the time to review your stay. We really appreciate your constructve feedback and hope to see you on your future trips to Seville.

Aija T.
Quality Department

christian9,6
JUIL. 2022
Hermoso departamento para una estadía en Sevilla.
la atencion de la anfiotriona Paula fue muy buena, muy amable y bien predispuesta, nos ayudo con tips relacionados a la ciudad, siempre atenta al wsp ante cualquier requerimiento, antes y durante nuestra estadia. El departamento es muy comodo, bien equipado, limpio, muy bien ubicado, comodas camas, buen servicio wi fi, nos consiguieron parking cercano con descuento. Muy recomendable para una agradable estadia en Sevilla.
No tengo critica alguna para hacer.

Rachid8,3
MAI 2022
The Location was very good and the flat clean and new
There was an extra charge for the late check in and no space where to leave the luggage after the check out
Réponse du service qualité

Dear Rachid, first of all we would like to thank you for choosing our apartment for your stay in Seville.
We appreciate your feedback. We are sorry to read that apparently you were not properly informed about the checkin hours and the cost of late checkin. We would like to take the opportunity to point out that a full description of our apartment´s services is available online and is being sent to the guests after the reservation is confirmed. We are sorry that for some reason you did not see this information.
Thank you once again for making us your choice accommodation and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Douglas10
MAI 2022
Andrea was a brilliant host and the apartment provided an excellent escape from the heat of Sevilla
Réponse du service qualité

Dear Douglas, thank you very much for sharing your positive feedback.
We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. We always are aiming to offer a high standard of service and a memorable experience.
We look forward to serving you again in the future.

Aija T.
Quality Department

Irina8,3
AVR. 2022
El apartamento era agradable y limpio, bien ubicado, bien equipado para una familia de 4 personas. Y Sevilla es una cuidad muy hermosa.
La lavadora-secadora hace ruido infernal mientras está funcionando. Durante la Semana Santa esta zona de la cuidad está cerrada al tráfico. No se puede acercarse al apartamento con el coche o taxi. Es mejor saber esta información antes de hacer reserva.

Kemal8,8
MARS 2022
ÇOK İYİ
Otelin konumu çok iyi. Biz arabayla ulaşım sağlayıp hemen arka sokaktaki otoparaka par ettik. Şehir içinde yürüyerek her yeri gezebiliyorsunuz. Otopark gecelik 29,70 euro çok pahalı
Réponse du service qualité

Thanks for providing us with feedback about your stay with us.
We agree that the central location of the apartment usually is one of the highlights of our guests´ stays. We are glad to know that you enjoyed it.

Regarding the parking, the apartment does not have parking options, but we do have agreements with public parkings in the area with the prices starting from 15 euros per day.

We hope t have the possibility to meet you soon again.

Aija Teilane
Quality Department

Louise & Romain8,7
FÉVR. 2022
The place is very small but very tidy and the location is good. It is nevertheless way too expensive …

Pablo10
JANV. 2022
Espectacular!! súper recomendable
impecable todo, muy bien equipado y todo nuevo
Réponse du service qualité

Nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

Esperamos volver a tener la oportunidad de servirla en un próximo futuro.

Aija Teilane
Departamento de Calidad

Stiven Bralo10
JANV. 2022
Very nice and clean apartment. We had an excellent stay in Sevilla in this apartment.
Réponse du service qualité

Thank you for choosing our apartment for your holiday, we are glad to hear that we were able to meet your expectations and and look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

VLADIMIR9,2
JANV. 2022
Рекомендуем для короткой поездки с детьми.
Идеально расположенные апартаменты,в центре,но на спокойной улице.Есть абсолютно всё необходимое для отдыха с семьёй.За углом El Corte Ingles с его супермаркетом на цокольном этаже и стоянкой такси.До всего самого интересного и вкусного несколько минут пешком.
Réponse du service qualité

Thank you for choosing our apartment for your family holiday. It was a pleasure for us to assist you.
We are glad to hear that you had a memorable experience with us and we look forward to serving you again in the near future.

Aija Teilane
Quality Department

João10
DÉC. 2021
We stayed for the New Year’s weekend. The apartment was impeccable, although it is smaller than the pictures make it seem. The location is perfect at walking distance of pretty much everything and there’s a public parking right next to it for that extra peace of mind. Teresa is a great host and replied promptly to every communication. The young lady (didn’t get her name) who performed our check in was most friendly and even pointed out the best places to watch the fireworks. Will be sure to stay again when we return to Sevilla.
Réponse du service qualité

Thank you for choosing our apartment to spend such an important dates in Seville.
We highly appreciate your detailed review regarding your stay and we hope to see you again in the future.

Aija Teilane
Quality Department

José Maria10
NOV. 2021
The apartment was great. It was very well equipped for simple cooking, and it was cleaned. Small but comfortable lounge. The location is excellent, a walking distance from the main sites in Seville.
Réponse du service qualité

Thank you very much for sharing this positive review.

We are delighted to hear that your stay in our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

We highly appreciate your comments, and we hope to meet you in near future again.

Aija Teilane
Quality Department

Maria Eugenia Gonzalez9,6
SEPT. 2021
Excelente
Para lo que teníamos que hacer la ubicación era ideal. Además hay de todo cerca
La almohada Algo incontrolable pero Unos vecinos que hicieron fiesta en una terraza enfrente. El apartamento tiene doble ventana pero aún así se escuchaba la música.
Réponse du service qualité

Estimada María Eugenia, lamentamos profundamente los inconvenientes que pudo sufrir durante su estancia debido a los ruidos externos, como usted bien dice, tenemos doble ventana y hacemos todo lo posible para evitar este problema, aún así agradecemos su puntuación y sus comentarios positivos. Muchísimas gracias. Ana García, Dpto. de calidad

Giulia Rossetti10
SEPT. 2021

ANA COTERO10
AOÛT 2021
Muy buena ubicación

Mª José10
AOÛT 2021
Apartamento bonito, muy limpio, confortable, ubicación excelente.
Réponse du service qualité

Muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros.

Montserrat Montalá10
JUIL. 2021
Todo perfecto.
Para 4 personas, si la estancia es larga, se puede quedar un poco justo.
Réponse du service qualité

Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.

Joaquim Baião10
JUIL. 2021
La centricidad del apartamento
Réponse du service qualité

Gracias por su comentario, esperamos volver a verle pronto

Fatima9
NOV. 2020
Una gran estancia, trato muy agradada. Volveremos a repetir.

Ana Belén8,5
MARS 2020
Las almohadas no suficientes, coincidimos las 4 personas alojadas. Pondría algún espejo para poder verte de cuerpo entero.

laurent9,5
MARS 2020
Literie excellente et emplacement top
Mauvaise insonorisation au niveau des volets roulants. Et pommeau de douche défectueux.

Cyrille9
FÉVR. 2020
Was mooi schoon ruim appartement en locatie was top!
2 verdiepingen lager waren ze nog nieuwe appartementen aan maken. Hierdoor smorgens vroeg al veel lawaai rond 7/7.30 uur

Jean9,3
JANV. 2020
Great little apartment and location
Great location. Within easy walking distance of most amenities. The apartment was spotlessly clean and had good quality crockery etc. The management were very good about arranging an early check in for us-shame our plane was diverted due to bad weather and we arrived late but they were very understanding. We wouldn´t hesitate to stay here again on our next visit. It was pleasantly quiet during our stay which was surprising given the city centre location.
The only major complaint was the blinds (or lack of) in the bedrooms They were flimsy white drapes which looked lovely but did nothing to make the bedrooms dark enough to be able to get to sleep quickly and obviously they let light in in the mornings also. Also, they could lose the row of dim lights over the beds which couldn´t be switched off at all.

FOUAD10
JANV. 2020
Très bon emplacement appart confortable propre et agréable
Réponse du service qualité

Cher Fouad Nous vous remercions d´avoir choisi notre appartement pour vos vacances et nous espérons avoir la possibilité de vous servir à nouveau à l´avenir. Fátima Roca - Chef du service clientèle

Elvira Trejo Martin10
JANV. 2020
Me gustó de igual manera tanto la limpieza, decoración como la ubicación que es perfecta. Totalmente reformado y sin falta de detalles, cuna plancha secador, cafetera y todo lo necesario para tener una estancia perfecta. Lo recomiendo y espero volver pronto. Sin duda repetiré
Réponse du service qualité

Estimada Elvira, Le agradecemos que eligiera nuestro apartamento para esta ocasión, así como su amable recomendación a la comunidad de viajeros. Estas opiniones tan positivas son una herramienta de motivación para mejorar continuamente la calidad de los servicios que ofrecemos. Gracias por señalar la belleza y el confort de nuestras habitaciones, recientemente reformadas y diseñadas para que nuestros huéspedes disfruten de una estancia lo más cómoda posible. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto. Fátima Roca-responsable Dpto. de calidad.

Ali Aferyad9,5
JANV. 2020
C´est très propre et agréable. L´équipe me rappelle mes voyages au Japon. Serviable, à l´écoute en permanence et très professionnelle. Pour l´absence du parking, l´équipe de Genteel Home mon réservé un parking public à 3mn de l´appartement
Absence de parking
Réponse du service qualité

Cher Ali, Merci pour avoir partagé ces merveilleux commentaires, nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous. Nous tenons à vous remercier pour vos compliments envers notre personnel, car ils s´efforcent de garantir que tous nos clients se sentent pris en charge à tout moment et sont sans doute un de nos meilleurs atouts. C´est pourquoi nous transmettrons vos éloges à l´ensemble de l´équipe car nous savons qu´ils seront ravis de savoir que vous avez apprécié leur professionalisme. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Fátima Roca - Chef du service clientèle

Sze Chew10
OCT. 2019
Perfect

Alessandra10
OCT. 2019
La posizione , le attrezzature e la pulizia

Helene9,8
OCT. 2019
Estancia muy agradable
La ubicacion y la calidad de la cama y colchones
Los neones led que no conseguimos apagar para tener oscuridad por la noche

Lazane Bihari Maria10
OCT. 2019
If we are going to visit Seville next time we will surely book this apartment again and recommend it
The apartment was better equipped than we expected. It had a proper espresso maker and ground coffee. Dishwasher tablets and washing powder were provided. It also had Netflix and HDMI cable for the TV. Clean and comfortable.

Klaudia10
OCT. 2019
Everything was great, apartament is very clean and close to most attractions. Easy check-in and check-out

Marlena10
OCT. 2019
Todo perfecto

Felipe9,3
OCT. 2019
Muy buena ubicación y buen apartamento
Buena limpieza

Roxana10
OCT. 2019
The location, design of the apartment and cleanness. It was one week Sevilla, and we would have love to stay more days. We stayed as a family of 3 and a family of 4 can stay here easily. Genteel was very profesional in handling the arrival. The house was super clean and location amazing! Walking distance to the shopping street, lots of restaurants close by and many local attractions just minutes away. We will for sure stay back at Genteel Magdalena for our next visit to Sevilla.

Firas Seifaldeen10
JUIL. 2019
انصح بالمكان لقربه من المركز - لا يتوفر موقف سيارات مجاني والسعر الموقف يصل 25 يورو بالليله
المكان والإستضافة وبالقرب من القصر والكتدرائيه والمدينه القديمة - سرعة الإنترنيت خيالية -
الدوش في الحمام يعاني من مشكلة تهريب الماء يجب تجديه

Grazia10
JUIL. 2019
Posizione,pulizia. 2 camera letto troppo piccola

Maddalena10
JUIL. 2019
Appartamento nuovissimo, molto funzionale, letto comodissimo e cucina attrezzata, aria condizionata, arredamento moderno.

Hanane9,5
MAI 2019
L appartement est très bien situé, bien équipé très propre, très bon plan pour une famille.
Le bruit à l extérieur

Carmen10
MAI 2019
estuvimos pasando un fin de semana con nuestro bebe y fue estupendo, la calidad, servicio y localización del apartamento estupenda, muy cómodo. nos sentimos como en casa

Peter10
AVR. 2019
Excellent. The whole experience was very good.
Because of the easter processions the area gets closed to services i.e. Transport

Matthias8,8
AVR. 2019
Die Lage des Apartments ist perfekt. Alles locker zu Fuß erreichbar und sehr gute Parkmöglichkeiten. Die Wohnung war schön eingerichtet und hatte alles, was man für ein paar Tage benötigt. Die Wohnung ist klein, aber sehr geschickt eingerichtet und die Schränke super. Das Bad ist ebenfalls klein, aber sauber und ausreichend. WLAN und Fernsehen einwandfrei. Waschmaschine und Spülmaschine top. Leider kein Backofen, aber auch nicht unbedingt notwendig.
Die Wohnung ist leider sehr hellhörig (Fenster zwar dicht, aber der ganze Straßenlärm kommt Innen voll an. Für uns kein Problem, und sogar unsere 6 Monate alte Tochter hat ordentlich geschlafen. Die Rolläden sind komplett dicht.