Magnifique duplex, moderne et confortable en même temps, avec deux grandes terrasses privées pour profiter d’un séjour inoubliable à Séville.
En entrant dans l’étage principal on arrive directement à une salle confortable avec canapé-lit double et salle à manger avec table et 6 chaises. Depuis la salle, nous trouvons une cuisine moderne, entièrement équipée, dans un espace ouvert avec bar.
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Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Duplex Francos Terrace V
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Réponse du service qualité
Estimada Patricia:
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Departamento de Calidad.
Réponse du service qualité
Dear Lena,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Réponse du service qualité
Estimada Rosana:
Agradecemos sus comentarios sobre nuestro dúplex. Nos complace que disfrutaran de la ubicación céntrica y las terrazas. Valoramos su reconocimiento a la atención de Pablo y el check-out tardío sin costo. Lamentamos cualquier inconveniente causado por elementos estropeados y la limpieza del suelo. Trabajaremos para evitar que esta situación se repita en el futuro, ya que no refleja los estándares de calidad con los que estamos comprometidos. Quisieramos destacar que el problema con el ruido exterior puede ser puntual, dependiendo de las festividades en la ciudad. Aun así, revisaremos la insonorización para posibles mejoras. Su retroalimentación es invaluable para nosotros, y nos alegramos que en general su experiencia haya sido muy buena. Esperamos darles la bienvenida nuevamente y ofrecerles una experiencia mejorada.
Réponse du service qualité
Dear Nigel,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Everything is fine. Such as comfortable apartment, great furniture and good service as well. Define with good location as well.
Réponse du service qualité
Dear Zhimin,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Dominik,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Denise,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Réponse du service qualité
Dear Claire,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Laurence,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Amazing central location, walkable to all the sights . Three spacious bedrooms (the one upstairs is on an open plan mezzanine level ). Well equipped kitchen and comfortable lounge area. Lovely roof terrace and the two downstairs bedrooms had balconies. The check in was in person and very thorough. Beds incredibly comfortable.
Nothing to fault.
Réponse du service qualité
Dear Mary,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
Réponse du service qualité
Dear Dee,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department
Réponse du service qualité
Dear Magdalena,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sophie,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Ludovic,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sylvie,
We sincerely appreciate you sharing your experience at our apartment. Your feedback is invaluable to us as it helps us continually enhance our services.
We are delighted to hear that you enjoyed the apartment´s ideal central location, making it convenient for accessing the main attractions, restaurants, and entertainment options in the area. However, we regret the inconvenience caused by the lack of soundproofing in the windows. We have taken note of this issue and will explore solutions to mitigate noise disturbances, ensuring a more peaceful stay in the future.
We are pleased that you found the apartment clean with a pleasant decor. Additionally, we are thrilled that you enjoyed our well-appointed terrace. Your satisfaction is our goal, and we are glad that your stay was enjoyable in our apartment despite the mentioned drawbacks.
We thank you once again for choosing our apartment for your stay, and we hope to have the opportunity to welcome you back in the future. We are constantly working to improve our facilities and guest experience, and your feedback greatly contributes to this effort.
Please do not hesitate to reach out if you have specific needs during your next visit. We are here to provide you with an even more enjoyable stay.
Best regards,
Quality Department
Réponse du service qualité
Estimado Ricardo,
Su generosa retroalimentación es muy apreciada. Es alentador saber que nuestros esfuerzos han tenido un impacto positivo en usted. Esperamos tener la oportunidad de alojarle de nuevo pronto.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Vaska,
Thank you for highlighting the positive aspects of our location in Seville. Being near the main attractions is a key focus for us. We´re pleased that our location enhanced your experience. We look forward to welcoming you back to Seville in the future.
Kind regards,
Quality Department
Casa con tutti i confort e assistenza immediata avendo avuto un inconveniente . La posizione stupenda
Sarebbe stupendo se sul terrazzo dove ci sono le sdraio ci fosse una vasca idromassaggio e la doccia utilizzabile
Réponse du service qualité
Dear Simona,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards.
Quality Department Manager
Réponse du service qualité
Dear Nikoletta,
We are delighted that you enjoyed our apartment and our hospitality. We look forward to welcoming you back soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sandrine,
Thank you for sharing your experience with us. In regard to the rooftop terrace, we´re grateful for your observation. We recently acquired new sofa covers for the terrace furniture, but we will certainly evaluate the overall condition of the terrace to ensure it meets our high standards of quality and comfort.
On the other hand, regarding to the hot water in one of the two bathroom, we are really sorry about it, we tried to solved the problem to offer you a good stay the day that you were with us, but it was impossible for us due to technical issues and how little time we had to fix it. We have taken note of everything and the problem with the hot water is solved now, thank you for notify it to us. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Best regards,
Quality Department
Réponse du service qualité
Dear Timofy,
We´re absolutely thrilled that our staff played a part in enhancing your experience in Seville. It brings us immense pleasure to know that you felt welcomed and appreciated. Creating a warm and inviting atmosphere is at the heart of what we do. Your kind words serve as a reminder of why we love what we do. Thank you for sharing your feedback, and we eagerly await the opportunity to welcome you back to both our city and our hospitality.
Kind regards.
Quality Department Manager
Réponse du service qualité
Dear Debra,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Elaine,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear John,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodation is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Mathieu,
Thank you for your lovely feedback. We´re thrilled you had a great weekend at our place. Your kind words mean a lot to us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Aleksandra.
Thank you for your kind review. We´re delighted you enjoyed the beautiful apartment and our helpful customer service.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Greg,
Thank you for your review, it will help us to improve our service to our future customers.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sundeep,
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated our central location and friendly service. We hope to welcome you back again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Gaurav,
Thank you for your feedback and for choosing our apartment. We apologize for any inconvenience you experienced and appreciate your recommendation. We´ll work on improving the AC and addressing the other issues. We hope to welcome you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Andrea,
Thank you for your lovely review. We´re delighted to hear that you and your family enjoyed our beautiful and spacious flat, as well as the outdoor open space. We appreciate your high recommendation and hope to welcome you back soon in Sevilla.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ann, on behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. We hope that your time with us was truly memorable. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again. Please do not hesitate to let us know how we can make your future visits even more delightful.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Brandone. We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Angie,
Thank you for sharing your experience. We apologize for any inconvenience caused by the issues you encountered. We wish we had known about these problems during your stay, as we could have assisted in locating the washing machine on the terrace or replenishing missing kitchen items.
We appreciate your compliments on our location and regret any discrepancies between the photos and the current state of the terrace. We also acknowledge your concerns about the air conditioning, toilet, keys, and overall maintenance. We assure you that these matters will be addressed promptly.
Once again, we sincerely apologize and thank you for your valuable feedback, which will help us improve our service and facilities. We hope to have the opportunity to welcome you back for a more satisfactory experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ajay,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Gideon,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Annika,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Alex,
Thank you for choosing our apartment and for writing this review, highlighting the cleanliness and the terraces. It has been a pleasure hosting you and we look forward to hosting you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sébastien,
First and foremost thank you for making us your choice apartment for your stay in Seville. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear JC,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
The property is in an excellent location, less than 5mins walk from both the cathedral and the Setas de Sevilla as well as around 25mins walk to Plaza de Espana. Although not located on a road with vehicular access (a positive in my view) it was only 2mins walk from where the taxi dropped us off. The property itself was a good size, although given we were travelling as 4 adults and 2 infants the kitchen was a little cramped. The shutters meant the rooms were very quiet and dark at night, a big plus when travelling with infants. The lounge and dining area was a good size and practical and the hosts very kindly arranged 2 high chairs and travel cots for the infants. The rooftop terrace was a bonus, the view from it was pretty good but just having a large outdoors and safe area for our kids added real value to the property. Lovely and warm in the February sun but I imagine a bit too hot in summer. There is step free access via a lift to the apartment on the 2nd floor (note it is a duplex so those staying on the top floor will need to climb stairs, was fine for us).
The property was a little more tatty than the pictures suggested, the ´Genteel Home´ chain very much portrays a high-quality/high-spec brand but in reality this particular property could do with a bit of redecorating and the bathrooms both look quite tired and in parts, grubby. There was some internal noise from surrounding properties, but this didn´t spoil the stay for us. The main negative was that the upstairs bedroom was not ´closed off´, it was more of a mezzanine with a rail which a) made it very dangerous for anyone with a kid (a bit of a death trap, very easy for young kids to fall through/off) and b) meant privacy was a little bit lacking if you are travelling with friends. Going back through all the photos, there isn´t one that explicitly shows this arrangement and for that I´m a little frustrated. Some of the sockets/electricals looked a little dodgy/broken, I think the hosts should seriously consider getting them looked at as they could be very dangerous for little fingers.
Réponse du service qualité
Dear Christopher,
Thank you very much for the time you spent to share your personal impressions of your stay at our apartment. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night.
We lament if you feel that the pictures were misleading to the actual arrangement of the apartment. We thank you for the constructive critics of the potencial improvement that you suggest.
Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Mali,
Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Mathieu,
Thank you for taking the time to write this wonderful review about your stay with us. We read with great pleasure how much you have enjoyed the apartment. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Paulo,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Christopher,
At Genteel Home customer satisfaction is our primary goal. We are very happy to know that we succeded and that you had a wonderful stay. Thank you for the review. We look forward to receiving you again soonn.
Jose L.H. Campos
Director de Calidad
Excelente ubicación, wifi, cama muy cómoda
La presión del agua no era buena en los baños
Réponse du service qualité
Estimado Sebastián:
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Aditya,
Thank you for staying with us and for this great review. We are very happy to know that you found everything that you needed in the apartment to make your stay comfortable.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Duncan,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Mitali,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Hajar, Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay among us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jill, Our staff welcomes each guest with Genteel Home´s spirit and strives to assist in any possible way to ensure everyone has a pleasant stay; it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you for your heart lifting review. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Drew, Thank you for this review and feedback. We look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sara, thank you very much for your time to review your personal experience in our apartment. We highly appreciate your feedback and look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Rui, thank you very much for sharing your personal experience in our apartment. We are delighted to know you enjoyed our great location with access many key sites in the city.
We look forward to serving you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Carlos, we are pleased you enjoyed your stay with us and appreciated the location and quality of our installations.
We certainly hope you will give us the opportunity of welcoming you back in the near future.
Aija T.
Quality Department
Réponse du service qualité
Dear Nicolas, thank you very much for staying with us and taking the time to share your personal experience and opinion regarding your stay. We highly appreciate your constructive feedback.
We hope that we will have the opportunity to welcome you back in the future and exceed your holiday expectations.
Aija T.
Quality Department
Réponse du service qualité
Dear Kiana, we are glad to read that you enjoyed your time in our apartment as well as our great location.
We look forward to welcoming you back for another visit in Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Danielle, thank you very much for sharing your personal experience with us. We appreciate your highlights on the comfort and the views of the apartment, and we are glad to know that our team’s performance exceeded your expectations.
We hope we´ll see you on future trips to Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Tom, thank you very much for your kind feedback and for sharing the highlights of your stay with us.
Next time you visit our city, we would love to have you stay with us again.
Aija T.
Quality Department
Réponse du service qualité
Dear Theresa, thank you for highlighting the friendliness and enthusiasm of our team, we always strive to offer an unforgetable experience to our guests.
We look forward to your next visit.
Aija T.
Quality Department
It´s also centrally located, yet very quiet. The 2 terraces are a wonderful addition to the property.
Highly recommended.
Réponse du service qualité
Dear Karry, thank you very much for your kind feedback. We are delighted to read that you have been able to enjoy both the apartment and its unbeatbale location.
It has been a pleasure for us to welcome you and we hope to do so again very soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Kimberly, thank you very much for your kind feedback.
We are very thankful for giving us the opportunity to assist you during your stay in Seville and hope to meet you soon again.
Aija T.
Quality Department
Réponse du service qualité
Dear David, thank you very much for your positive feedback and recomendation.
We hope to have the opportunity to meet you soon again.
Aija Teilane
Quality Department
Réponse du service qualité
Dear Olivier, thanks for your review.
We would like to express our appreciation for the comments you made about your recent visit. They help us understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to know that your vacation has been pleasant except for some of the noise caused by being in the center. We continually strive to deliver high standards and ensure that all of our guests leave with beautiful vacation memories.
Once more we thank you for sharing your experience with us and hope to meet you in near future again.
Checkin feito com mta pressa pela recepcionista que não nos explicou nada. Rede elétrica não suporta mais que 2 equipamentos ligados ao mesmo tempo. A chave cai o tempo todo. Local de colocação do lixo distante da moradia.
Réponse du service qualité
Dear Anna Maria, we highly appreciate your time and your feedback.
Thank you very much for your constructive insights regarding your stay with us. We would like to appologies for the imperfections of service you experienced upon your arrival. Your review will be discussed with our team in order to avoid any similar situation in the future.
Regarding the waste disposal points in Seville, we are sorry to inform you that in the city center there is a very limited number of places where you can dispose waste, but we are working on updated information regarding the closest points to our apartment, in order to maintain our guests informed.
We look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija Teilane,
Quality Department
Réponse du service qualité
Thank you very much for your positive comments regarding your stay in our apartment.
We are delighted that our superior location was a highlight of your stay and you enjoyed your stay in Seville.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Réponse du service qualité
We first would like to thank you for choosing our apartment for your holidays in Seville and for letting us know your concerns related to your stay as your comments give us an opportunity to look at areas which we may have to improve.
We highly appreciate your feedback and hope to see you again in the future.
Aija Teilane
Quality Department
Réponse du service qualité
Dear Alexandra
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Francos Terrace apartment and are delighted to read that we were able to match your holiday expectations. Regards
Réponse du service qualité
Thank you for your review Maricer. We are sorry for the works next to the apartment, but unfortunatelly this is out of our control. We take note about your suggestion in order to improve and we hope that you had a nice stay and you could enjoy the city and the prime location of the apartment. Fátima - responsable de calidad de Genteel Home
The apartment was extremely comfortable and the outside terraces were a real bonus with lovely views across the rooftops and the Cathedral. We were in easy walking distance of tourist attractions, shops and lovely bars and restaurants. Apartment was a short walk from a supermarket which even had a lovely bakery.
Not a complaint but the only thing missing from the kitchen were egg cups.
Réponse du service qualité
Thank you for your review Nikita. We have pt a lot of effort in the decoration, and do our best to give the nicest welcoming to our guests. First of all I want to apollogize for the inconnviniences caused for the neigbour, she ie very sensitive to the noyse, and we have been told she is looking for a solution. And I beg your pardon, again, for not answering you sooner (you wrote me at 10 pm and and I replayed you at 9 am) I gave you another telephone number just in case I couldn´t answer my phone when I wrote you the day after you checked in, so it´s a pity you didn´t try on that one. We are pleased to know you have appreciated the location and facilities of our apartment, and hope you have a good memories from your trip to Seville.
Everything about the place is wonderful. However on the top floor bedroom, there were a ton of ants in the bed, pillow cases and bed sheets. We have to literally take off all the bed sheets and remove the ants so as to have a good sleep. It was gross. Later on in the day we found more ants in the bottom floor bathroom. Don´t know where they came from. But this made the stay uncomfortable.
Réponse du service qualité
Dear Sophia, thank you for your comments. We are happy to know that you liked the apartment, especially for his central location, his beautiful decoration, and his great terrace. We are sorry for the incident that you comment with the ants. This is the first time we have this problem and we assume that it is because the previous guests left scraps of food in the kitchen or in the bedroom. In any case, we appreciate that you have informed us of this and we have already solve it. Regards
Again, thank you very much! Everything was perfect.