Magnifique appartement de deux chambres avec terrasse privée, situé dans l’une des principales artères de Séville.
Il est situé dans un bâtiment moderne avec ascenseur et a été décoré et meublé avec un grand luxe de dètails, avec des meubles de qualité et des éléments de design.
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Appartement Recaredo VIII
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Correcto
Ducha cuadrada y para un hombre es pequeño
Réponse du service qualité
Estimada Laura,
Agradecemos sinceramente sus amables comentarios sobre su reciente estancia en nuestro alojamiento. Nos complace saber que encontró todo en orden y que su experiencia fue positiva en general.
Respecto al cuarto de baño, intentamos siempre ser transparentes con nuestros clientes por lo que puede encontrar las características de nuestros alojamientos en nuestra página web, intentando evitar así, cualquier malentendido respecto a la distribución del apartamento. Le pedimos disculpas por cualquier confusión que haya podido suceder.
Esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro y brindarle una experiencia aún más satisfactoria.
Atentamente,
Departamento de Calidad
위치가 매우 좋고 청결한 아파트먼트입니다. 3-4인 가족에게 매우 추천합니다.
아쉬웠던 점이 없는 완벽한 숙소
Réponse du service qualité
Dear Sang-Hyeon,
Thank you for your glowing review. We´re thrilled you found our place amazing and enjoyed its convenient location. It´s wonderful to hear that the apartment met your expectations. We would be honored to host you again in the future.
Kind regards,
Quality Department
Location is good, not far from Santa Cruz (old part of town), aces able by taxi, good connections to airport or others town districts. Parking in soundings is a challenge but this is the same in all Sevilla.
Bathroom was really small and bad quality facility The shower cabin was super small ( we call it hobbits cabin) and not new. Fridge was warking so well that every morning my water was frozen so I have ice instead 😂
Réponse du service qualité
Dear Adrian,
Thank you for taking your time to write a review about your recent stay with us. We are glad to know the location of our apartment was convenient for you, and I hope it made your stay more pleasant.
On the other hand, we deeply regret the inconveniences you encountered during your stay. It is of utmost importance to us that our guests have a comfortable and enjoyable experience, and we are disappointed that we fell short of this goal during your visit.
We genuinely value feedback from our guests as it allows us to improve and rectify any issues promptly. In your case, had we been made aware of the challenges you faced, we would have taken immediate steps to resolve them and ensure the rest of your stay was as pleasant as possible.
Regarding the issue with the bathroom space, we always strive to be transparent with our customers to avoid any misunderstandings. Detailed information and photos of the layout of our accommodations can always be found on our website before making a reservation. In this case, we regret that the bathroom did not meet your expectations, and we will take note to improve it wherever possible. As for the refrigerator, it has already been inspected to enhance its performance.
We understand that sometimes issues can arise in any accommodation, but our commitment to your satisfaction remains unwavering. We hope you can find it in your consideration to provide us with another opportunity to host you in the future. Your feedback is invaluable to us, and we are dedicated to making your next stay a much better experience.
Kind regards,
Quality Department
Réponse du service qualité
Dear Monsef,
Thank you for your review and highlighting areas where we need to improve. We deeply regret any inconvenience caused during your stay. Your comments are invaluable and help us enhance our guest experience. We´re grateful for your feedback and commitment to helping us improve.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Franchisca,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards
Nothing
Réponse du service qualité
Dear Deborah,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sukaina,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Catarina,
Thank you for your kind words and recommendation. We´re delighted to hear that you had a very nice stay with us. Hope to see you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The apartments are nice and very comfortable. There is a place to park in the next street, supermarket 300m away.
The bathroon in the 1 bedroom apartament is really tiny, I had to shower with the door open. The neighborhood is not so inviting and I found it a bit far from the Sevilha main attractions....
Réponse du service qualité
Dear Flavia,
We appreciate you taking the time to write a review. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve. We´re grateful for your comments and assure you we will address your concerns.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Fernando,
Muchas gracias por tu valoración y comentarios, nos alegramos de que haya disfrutado la experiencia y tomamos nota de los aspectos a mejorar. Espero que podamos volver a darle la bienvenida pronto.
Un saludo.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Barbara, Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Aishath. Thank you for choosing our apartment for your holiday and for sharing your wonderful review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Stevie,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Daniel,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Rachel,
Thank you for choosing our apartment for your recent stay. We are truly grateful for your kind words regarding our staff´s service. We take immense pride in delivering exceptional service, and your satisfaction is our ultimate reward. It was a pleasure to have you as our guest, and we look forward to the opportunity to serve you again in the future. Please let us know if there is anything we can do to make your next stay even more memorable.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Andreas,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Hecham,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
La taza estaba estropeada, pero la arreglaron el mismo dia que avisamos
Réponse du service qualité
Estimada Teresa:
Nos alegramos enormemente de que disfrutara de su estancia. Agradecerle también la oportunidad que nos dio para reparar los imperfectos que describe. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
No recycling bins no outside bins to dispose of waste bin if full. No hoover/broom if floor needs cleaning
Réponse du service qualité
Thank you very much for staying with us and for your constructive feedback.
We would like to take the opportunity to point out that the recycling bins are available on the same street, and we do provide brooms and cleaning products during the stay. Next time please do not hesitate to contact our team in order to assistyou with any additional questions you may have, it will be a pleasure. We are always available.
Hope to meet you soon again.
Aija T.
Quality Department
espaço e conforto
máquina de lavar louça estava com defeito. falta de material de limpeza.
Réponse du service qualité
Dear Livia, thank you very much for choosing our apartment for your stay and for sharing your constructive feedback with us. We really appreciate your comments and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Great location. The apartment is very quiet and clean.
Réponse du service qualité
Thank you very much for your kind revier regarding your stay with us. We are glad to hear that the apartment matched your expectations and you had a memorable stay.
We look forward to serving you again soon.
Aija Teilane
Quality Department