C’est un bel appartement avec une chambre et une salle de bain situé dans un bâtiment historique du centre de Grenade, qui a été entièrement restauré, en respectant les éléments architecturaux de la façade.
En entrant dans l’appartement, nous accédons directement au salon, décoré avec des meubles de qualité et qui dispose d’un canapé-lit double de 1,50 cm, d’une table d’appoint, de chaises et d’une Smart TV de 50 pouces. La cuisine est ouverte sur le salon et dispose de tous les ustensiles nécessaires pour rendre votre séjour plus confortable. À côté de la cuisine, il y a une table à manger avec des sièges pour 4 personnes. Cette chambre est très lumineuse car elle dispose de 3 balcons avec vue sur la Rue Mesones et la Placeta de Santo Cristo.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de réception et de garde de bagages. Inclus dans le prix.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Mesones I
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El sofá cama muy incómodo
Réponse du service qualité
Estimado Jose Luis:
Agradecemos sinceramente sus comentarios positivos sobre la ubicación, la limpieza y los servicios de nuestro establecimiento. Lamentamos mucho escuchar que el sofá cama no cumplió con sus expectativas en términos de comodidad.
Tomamos en cuenta su retroalimentación y la pasaremos al equipo correspondiente para revisar esta situación y buscar maneras de mejorar.
Departamento de Calidad
Réponse du service qualité
Estimada Paola:
Gracias por sus amables palabras sobre su reciente estancia con nosotros. Nos complace mucho saber que encontró nuestro alojamiento excepcional, con atención al detalle y un alto estándar de limpieza. También nos alegra saber que disfrutó de la ubicación. Su recomendación significa mucho para nosotros, y sería un honor recibirle de nuevo para otra estancia en el futuro.
Departamento de Calidad.
Réponse du service qualité
Estimada Hernández Fumero, Leticia:
Agradecemos sinceramente su comentario positivo acerca de nuestro establecimiento. Nos complace saber que ha apreciado la limpieza, el orden y la reciente actualización de nuestras instalaciones. Nos esforzamos continuamente para ofrecer un ambiente impecable y moderno a nuestros huéspedes, y su reconocimiento nos motiva a seguir manteniendo estos estándares. Esperamos tener el privilegio de recibirle nuevamente en el futuro y proporcionarle una experiencia igualmente agradable.
Departamento de Calidad.
Letto scomodo , appartamento NON insonorizzato nonostante sia di recente ristrutturazione. I tappi per le orecchie non sono sufficienti !!!!
Réponse du service qualité
Dear Alice, Thank you for sharing your feedback on your recent stay. We´re glad to hear that you appreciated the location and cleanliness of the apartment. We sincerely apologize for the inconvenience caused. It´s worth noting that the noise issue is not typical and may be specific to certain times or events throughout the year. However, we want to emphasize that our team is always ready to address any issues, as guest comfort is our top priority. Your insights are invaluable, and we are committed to making necessary improvements to ensure a more pleasant experience in the future. We appreciate your understanding and hope to have the opportunity to provide an enhanced service on your next visit.
Quality Department
Réponse du service qualité
Estimada Lara:
Agradecemos su retroalimentación y lamentamos que su experiencia no haya cumplido completamente sus expectativas. En nuestra página web, proporcionamos información detallada sobre las características y distribución del apartamento para que nuestros huéspedes tengan una visión clara del espacio. Lamentamos si, bajo su percepción, la vivienda no cumplió con sus expectativas. Tomaremos en cuenta su comentario sobre el sofá para futuras mejoras. Valoramos sus comentarios y apreciamos su elección. Esperamos tener la oportunidad de brindarle una experiencia más positiva en el futuro.
Réponse du service qualité
Estimada Penélope, Nos complace saber que disfrutó del apartamento en pleno centro de Granada y que se cuidó cada detalle para ofrecer comodidad, funcionalidad, limpieza y estética. Es estupendo saber que contaba con todo lo necesario para una estancia perfecta y que la comunicación fue excelente e inmediata. Agradecemos sus amables palabras. Estaremos encantados de recibirle nuevamente en el centro de Granada.
Departamento de Calidad
Réponse du service qualité
Dear John,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Réponse du service qualité
Dear Gabriel,
Thank you so much for your incredibly kind words. We are truly honored by your enthusiastic review and thrilled to hear that our place exceeded your expectations. It´s a joy to know that you consider it your favorite among all the places you stayed in Spain.
We take great pride in our central location and are delighted that it allowed you to explore Granada with such ease. Your comment about our place being "worth every cent" is immensely rewarding and motivates us to continue providing exceptional experiences for our guests.
If your travels bring you back to Granada, we would be absolutely delighted to host you again.
Réponse du service qualité
Dear Cristina,
Thank you immensely for sharing such a delightful review. It brings immense joy to know that you found our apartment charming and that its modern, elegant, and comfortable ambiance added to the enjoyment of your stay. We take pride in maintaining a fresh and new atmosphere for all our guests.
We´re thrilled that you appreciated the convenience of our location in a pedestrian-friendly area and that your week-long stay was met with satisfaction. It´s wonderful to hear that the cleaner´s visit during your time with us was an added bonus for your experience.
Your recommendation means a lot to us, and we´re genuinely grateful for your kind words. Should your travels bring you back this way, we´d be honored to host you once again.
Réponse du service qualité
Dear Alice,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed th location and found the apartment lovely. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Jinhee,
Thank you for your kind review. We´re delighted to hear that you found our accommodation perfect in terms of cleanliness, recent renovation, convenient location near attractions and restaurants, and in terms of communication. It´s a great compliment to consider it couldn´t be better.
We´re pleased to have contributed to making your experiences in Granada even better, and that you enjoyed your stay at Roberto´s place. Roberto´s prompt and responsive communication is an important aspect for us, and we´re glad to know you had a positive experience in that regard.
We appreciate your recommendation and look forward to welcoming you again in the future. Thank you for choosing to stay with us.
Réponse du service qualité
Dear Ayan,
Thank you for your concise and positive feedback. We´re thrilled to hear that you had a great stay wit us. Providing a wonderful experience for our guests is our top priority, and your appreciation means a lot to us. If your travels ever bring you back to the area, we´d be delighted to host you again.
Réponse du service qualité
Dear Fatima,
Thank you for taking the time to share your feedback. We´re delighted that you found the apartment beautiful, clean, and well-maintained. Providing a comfortable and pleasant stay is of utmost importance to us.
We´re also pleased to hear that our host was responsive and that you had a cleaning service during your stay. The convenient location, within walking distance of key attractions, adds to the overall experience.
Your kind words are greatly appreciated, and we would be more than happy to host you again should your travels bring you back to the area.
Réponse du service qualité
Estimada Molina,
Gracias por compartir su reseña con nosotros. Lamentamos la confusión respecto al apartamento reservado. Nos gusta ser siempre transparentes con la información ofrecida a nuestros huéspedes, por lo que, para evitar este confusiones, cuando se realiza la reserva enviamos un correo electrónico con toda la información necesaria para que nuestros clientes puedan verificar que han reservado el apartamento de su elección y con las características deseadas. Por otro lado, sentimos no haber podido ofrecerle otro apartamento con terraza, ya que el ofrecimiento del mismo queda sujeto a la disponibilidad que tengamos en el momento de la solicitud. Lamentamos estos inconvenientes, y las confusiones ocasionadas. Esperamos nos dé la oportunidad de recibirles de nuevo en el futuro para poder ofrecerles una estancia placentera y de su agrado.
Departamento de Calidad.
Réponse du service qualité
Dear Melissa, We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Quality Department
Réponse du service qualité
Dear Mumtaz, Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
Quality Department
Réponse du service qualité
Dear Michael,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you enjoyed your stay with us. We´re pleased that the cleanliness, kitchen and bathroom, and overall comfort made you feel at home. It´s great to know that the AC, washer, and dishwasher met your expectations, and we´re glad you found the towels to be of good quality.
On the other hand, we´re sorry to hear about the noise at night that affected your experience, and also about provision of essentials like detergent, paper towels, and toilet paper, We usually leave this type of essential as a courtesy to make our clients´ stays more comfortable, but we regret that in your case it was not enough. We will take a note about your feeback which is valuable in helping us enhance our services.
Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Sandra,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Réponse du service qualité
Dear Jessica,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Réponse du service qualité
Dear Greg,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Réponse du service qualité
Dear Phoebe Lau,
We´re so grateful for your glowing review. Thank you for highlighting the cleanliness in our apartment. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
Réponse du service qualité
Dear Clarissa,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Réponse du service qualité
Dear Imane. Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Steven. We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Rhiannon,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Ramiro:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
El sofá-cama no es muy comodo.
Réponse du service qualité
Estimado Javier:
Muchas gracias por tomarse el tiempo para compartir sus pensamientos sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutaron su estadía y esperamos que hayan creado algunos recuerdos maravillosos durante su tiempo con nosotros. Esperamos con ansias su próxima visita.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Mireya,
Thank you for choosing us for your stay in Granada and for taking the time to review us. We are happy that you enjoyed your stay and very much look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Nina,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Mariana:
Nos complace saber que disfrutó de su estancia en nuestro apartamento en Granada y que encontró nuestras instalaciones y servicios a su satisfacción. Agradecemos su tiempo para escribir una reseña y esperamos que se convierta en uno de nuestros clientes habituales.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Serena,
We are delighted to receive your feedback and to know that you had a wonderful holiday in SGranada. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Elisa,
We are grateful for your feedback after your stay at our apartment in Granada. Your kind words about our accommodation and services are highly appreciated, and please accept our apologies for the inconveniences you describe. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Decoração de muito bom gosto. Conforto e Limpeza. A anfitriã respondia imediatamente qualquer dúvida. Embaixo tem um bar ótimo e as janelas barram perfeitamente o barulho, não nos incomodou.
Não tem depósito de bagagens. Bem antes do horário do checkout, que é bastante rígido, a senhora da limpeza esmurrou a porta para nós expulsar antes do horário estipulado.
Réponse du service qualité
Dear Fátima,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Laura,
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Heat pumps were able to heat our place sufficiently.
Réponse du service qualité
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Irene:
Gracias por elegirnos y por escribir esta gran reseña. Nos alegra enormemente que disfrutara de su estancia con nosotros. Esperamos volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Colin,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Milagros:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
location
the noise from outside at night
Réponse du service qualité
Dear Idzik,
We are most grateful for this review and the time you have taken out of your day to write it. Thank you for the remarks on the insulation. This will help us know which aspects we can still improve. We hope to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Mindy,
We are delighted to know that you had an amazing time in Granada with us. Thank you for the recommendation. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Goyo:
Muchas gracias por esta reseña sobre su estancia y el apartamento. Estaremos encantados de volver a recibirle.
Jose L.H. Campos
Director de Calidad
Els vespres se sent renou de la gent
Réponse du service qualité
Estimado Juan:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y de los alrededores con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Limpieza y ubicación
Puntualidad de anfitriona, pero se mostró amable y se disculpó
Réponse du service qualité
Estimada Inmaculada:
Le damos las gracias por compartir su opinión sobre su estancia en apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia y estamos deseosos de poder volver a recibirla en un futuro cercano.
Jose L.H. Campos
Director de Calidad
TV didn’t work, toilet stopped flushing
Réponse du service qualité
Dear Janey,
Thank you for taking the time reviewing your recent stay with us. We wish you had brought to our attention the inconveniences you experienced in order to assist you. Do not hesitate to reach us for future reservations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Muchas gracias por su amable comentario. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos su próxima visita.
Aija T.
Departamento de Calidad