Apartamento Acanthus V

Super emplacement.

Genteel Home: Dear Lucie, thank you for choosing our apartment for your stay in Seville. We are glad to know that you had the opportnity to enjoy our unbeatable location in the city center.
We hope to meet you soon again.

Aija T.
Quality Department

Todo correcto
Ubicación
Un poco pequeño

Genteel Home: Estimada Ana, muchas gracias por elegir nuestro apartamento y por sus comentarios.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

No ha dejado ningún comentario.

Great place and great location. Very friendly and efficient check-in.

Genteel Home: Dear Flora,
Thank you for your lovely comments about the service you received from our check-in team members.
On the other hand, we are glad that you have been able to enjoy the wonderful location of our property.

We hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Séjour agréable
Très bon rapport qualité prix peut-être dû à la période , très bonne literie, idéalement placé , quartier au top, appartement équipé de micro-onde , frigo , bouilloire ce qui est très pratique. appartement décoré avec goût et très agréable. Nous reviendrons avec plaisir.
Jacuzzi fermé, une télécommande des climatisations sur les deux fonctionnaient, le coffre ne fonctionnait pas, sous la cuvette des toilettes un peu de pipi n’avait pas été nettoyé, le fait qu’il n’y est pas de réception nous ne pouvons pas laisser les bagages le jour du départ si le soir on part tard à l’aéroport, les cloisons sont fines, les deux derniers jours des jeunes femmes sont rentrées à toute les heures en faisant beaucoup de bruit, serviettes non changées pendant 6 jours un peu long….

Genteel Home: Thank you very much for your detailed feedback regarding your stay.

We are glad to hear that the location, installations and decorations exceeded your expectations and we are extremely sorry for the imperfections of our service described in your comments, as they do not reflect the usual standard of cleaning service we strive to ensure for our guests.
Also we would like to take this opportunity to point out that jacuzzi is available from June 1 to September 15, and it is mentioned in the descriptons of the property. We are sorry that for some reason you did not see this information and if this caused you any inconveniences.

Thank you again for choosing our apartment on this occasion and we hope to see you again in the future.

Aija Teilane
Quality Department

The was only one mirror in the toilet . More mirrors should be included. And checkout should be later. But overall very happy with the room.

Genteel Home: We sincerely appreciate your feedback regarding your stay with us. Thank you for sharing your comments and suggestions, they will help us to improve the services we offer our guests to have a comfortable stay.

Thank you for making us your choice apartment, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

Super Lage - sehr sauber.
Sehr zentrale Lage, abe trotzdem ruhig. Sehr gute Matratze und Ausstattung hatte alles, was man braucht.
„Wohnzimmer“ (Apartment 5) ist sehr dunkel und eigentlich nur ein Durchgangszimmer.

Genteel Home: Thank you very much for your review.

We are delighted that our superior location was a highlight of your stay, in addition to the cleanliness of the apartment as we know that these are one of the main aspects for a comfortable holiday experience in any apartment.

We look forward to serving you again in the near future.

Aija Teilane
Quality Department

Muy recomendable
La ubicación maravillosa, limpieza impecable y el apartamento muy cómodo.
P poner alguna pega, faltaba cápsulas para la máquina de café, 3 o 4 d cortesía

Genteel Home: Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros.
Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.

Esperamos su próxima visita.

Aija Teilane
Departamento de Calidad

No ha dejado ningún comentario.

Le personnel qui m´a accueilli parlait français et faisait beaucoup d´efforts. Accès à l´établissement (qui fonctionne comme un Airbnb) sécurisé par digicode. Appartement grand et lumineux. Quartier plaisant pour sortir le soir, assez animé sans être bruyant.
J´ai choisi cet établissement pour la jacuzzi qui est présenté en photo principale. Or ce jacuzzi ne fonctionne pas en cette saison malgré la température de 24 degrés les 18 et 19/11/2021. Le paiement par Booking a été très compliqué, il n´est pas possible en fait car l´établissement utilise en autre mode de paiement en ligne qui a mis beaucoup de temps a se valider. La machine a laver collective lave mal, le sèche-linge sèche mal

Genteel Home: Thank you for the time you spent to share your holiday experience in our apartment.

We are glad to hear that you took the advantage of the location of the apartment and we are sorry that some aspects of the stay did not meet your expectations. Regarding the jacuzzi, we deeply regret your disappointment however we would like to take the opportunity to point out that the information about the season when it is available is mentioned in the description of the property online and also in the information provided in the confirmation email. We are sorry if for any reason you did not see it.

Thank you again for making us your choice apartment on this occasion and we look forward to serving you again in the near future.

Aija Teilane
Quality Department

The apartment was absolutely lovely and the location fantastic, also there was a great bar right next door.

Genteel Home: Thank you very much for your positive review. We are glad to hear that you enjoyed the excellent location of the apartment and your stay met your expectations.
We hope to meet you in near future again.

Aija Teilane
Quality Department

Tudo muito bom.