Nicola Stevens 20.0
April 2024
FANTASTIC!! The views are so beautiful, absolutely magical, the beds are very comfortable, the terrace is the most wonderful place to sit and look at The Alhambra. Everything about this place is perfect. The host was wonderful, helpful, friendly and approachable. I would absolutely love to stay here again. Granada is so interesting and beautiful I would recommend anyone to stay here!!
Genteel-Home
Dear Nicola,
Thank you for your enthusiastic feedback. We´re thrilled to hear that you had a fantastic experience and enjoyed the beautiful views, comfortable beds, and the magical ambiance of our terrace overlooking The Alhambra. It´s wonderful to know that everything met your expectations and that our host provided excellent service.
We truly appreciate your recommendation and would be honored to welcome you back for another stay in the future. Granada is indeed a captivating city, and we´re delighted that you had the opportunity to explore its beauty.
Quality Department.
Erin Hull 20.0
April 2024
Absolutely amazing spot!!! Amazing views!!! Great location!!! I would highly recommend!!!!
Genteel-Home
Dear Erin,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Sandra Constantin 16.0
April 2024
Le logement est très bien situé. Il offre une magnifique vue sur l’Alhambra. Nous avons toutefois été surpris de découvrir que le logement est mis en location par une agence et pas par un particulier. Nous avons reçu des informations standardisées, mais aucune recommandation personnalisée et spécifique pour les festivités de Pâques.
Genteel-Home
Dear Sandra,
Thank you for sharing your feedback with us regarding your recent stay. We´re thrilled to hear that you found the accommodation to be conveniently located with a magnificent view of the Alhambra.
We understand your surprise regarding the management structure of the rental. As an agency specializing in managing various vacation rentals on behalf of individual owners, we strive to ensure a seamless experience for our guests while maintaining the unique charm of each property.
Regarding your suggestion for personalized recommendations, we appreciate your input. While we provide standardized information to ensure a consistent level of service, we will certainly take your feedback into account to enhance our offerings, especially during festive occasions such as Easter.
It´s important to note that our hosts are available 24/7 to address any inquiries or concerns that may arise during your stay. Please do not hesitate to reach out to them for assistance, as they are dedicated to ensuring your comfort and satisfaction.
Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even more memorable experience in the future.