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Albareda
Apartment

Seville · El Arenal

9.7 (115 valuations)


1-8
Guests

4
Bedrooms

3
Bathrooms

200 m2
Surface

About accommodation

Located in one of the most famous and central street of Seville, Albareda street, is where you will find this large four bedroom apartment, furnished and decorated with the highest quality and looking for the full comfort of the guests.

Two of the bedrooms have a double bed of 1.80 x 2.00 metres, another one has two single beds of 0.90 x 2.00, and there is a fourth which has a trundle bed of 0.90 x 2.00 each.

The apartment can accommodate up to 8 people. The dining room is independent of the kitchen and living room. The kitchen is large, with approximately 15 m2 and is fully equipped with everything you need, specially for families travelling with babies.

It has 3 full en-suite bathrooms, modern and functional.

The location of the apartment is unique, being located in the area with the best restaurants and shopping area of the city, very close to the luxury shops. In addition there are supermarkets and small food stores close by.

The most important monuments such the Cathedral, the Giralda, and the Alcázar, are also a few minutes walking.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 2nd Floor
Elevator Available
WiFi Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/SE/05754


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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Apartment’s Rating

9.7 (115 Valuations)

Location
9.8
Quality
9.5
Cleaning
9.8
Staff
9.5
Facilities
9.7
Recommendable
9.7

We are interested in your opinion


Our Guests’ Opinions

Ryan Welborn10
FEB 2024
Larger than expected. Great spot. Very professionally handled.
Response from the Quality Department

Dear Ryan,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Cecilia Prot10
FEB 2024
Excellent emplacement , très bel appartement décoré avec bcp de goût ! Seul bémol … fiesta dans le bar en bas le samedi soir jusqu a 2 h mais sinon tout était parfait
Response from the Quality Department

Dear Cecilia,

Thank you for your kind words. We´re glad to hear that you found our apartment beautifully decorated with excellent location. We apologize for any inconvenience with the noise. It depends on the time of year or festivities celebrated in the area. Nevertheless, we will review the insulation system to make improvements. We´re delighted that aside from that, everything was perfect for you. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.

Magdalena Aninat10
FEB 2024
El apartamento está muy bien ubicado, en una zona céntrica cerca de hitos a visitar, zona de tiendas y restoranes en la misma calle (lo que hace un poco ruidoso algunas habitaciones del piso). El piso estaba limpio y es muy grande y cómodo, amoblado como casa. Lo anfitriones muy amables y fáciles para coordinar la entrega y hacer recomendaciones para visitar la ciudad. Esperamos volver.
Response from the Quality Department

Estimada Magdalena:

Agradecemos sinceramente su comentario. Nos alegra saber que disfrutó de la ubicación privilegiada de nuestro apartamento, cerca de los principales lugares de interés, tiendas y restaurantes. Lamentamos cualquier inconveniente causado por el ruido en algunas habitaciones debido a la actividad en la calle, esto suele deberse a factores externos como festividades que se celebren puntualmente en en el centro de la ciudad por lo que nos disculpamos al respecto. Por otro lado, nos alegra saber que encontró el piso limpio, grande y cómodo, equipado como un hogar. Es un placer saber que nuestros anfitriones fueron amables y pudieron brindarle recomendaciones útiles para explorar la ciudad. Estaremos encantados de recibirle nuevamente en el futuro.

Millie Zelis10
FEB 2024
Perfect en ruim huis voor een gezelschap van 7/8 personen. Locatie top, midden in het centrum en dichtbij alle bezienswaardigheden! Flexibele check-in.
Response from the Quality Department

Dear Millie,

Thank you for your review. We´re delighted to hear that you found our house perfect and spacious for your group. It´s wonderful to know that you enjoyed the central location and proximity to all the attractions. We´re also pleased that you found our check-in process flexible. We appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future.

Jane Pritchard10
JAN 2024
This is a pereft place to stay. Right in the heart of town with great bars all around. Very responsive service when we had a small issue - so very positive. The front room is above the bar and is a bit noisy but the back bedrooms were quieter. Great space for hanging out and lovely to have some many bathrooms.
Response from the Quality Department

Dear Jane,

Thank you for your kind words. We´re delighted to hear that you enjoyed your stay and found our location perfect for exploring the town. We´re glad we could assist you promptly with any issues you encountered, and we appreciate your positive feedback about our service. We apologize for any unusual noise from the front room but are pleased to hear that the back bedrooms provided a quieter atmosphere for your comfort. We´re glad you enjoyed the spaciousness of the accommodation and the convenience of having multiple bathrooms. We hope to welcome you back for another enjoyable stay in the future.

Youngjun Ko10
JAN 2024
위치도 좋았고 무엇보다 집이 아주 넓어서 6명이 지내기에 너무 좋았습니다. 모든 것이 마음에 들었습니다. 다만 체크인 과정에서 기다려야 했다는 점이 아쉽습니다.
Response from the Quality Department

Dear Youngjun,

Thank you for your kind words. We´re glad to hear that you found the location convenient and, most importantly, that the house was spacious and suitable for your group of six. We appreciate your positive feedback on everything. We apologize for any inconvenience during the check-in process and will work to improve the waiting time, we assure you that this was an isolated situation and that we will avoid a recurrence in the future. We hope to have the pleasure of hosting you again in the future.

Claudia Cooper10
JAN 2024
Great apartment and fabulous location
Response from the Quality Department

Dear Claudia,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department

Simon Ozanne8
JAN 2024
Massive apartment in a central location. Excellent for long or short term stays. Would definitely book this place again if returning to Savilla.
Response from the Quality Department

Dear Simon,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department

Elina Barklon10
JAN 2024
Perfect stay! Absolutely stunning apartment, in an incredible area that was somehow also quiet inside of the apartment!! I have a baby so that was critical. But everything was right outside the door. Perfect place and location. The service was also 100% with help for anything I needed.
Response from the Quality Department

Dear Elina,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department

Bala Bharadwaj10
DEC 2023
The apartment was in a great neighborhood, walkable to many cafes, restaurants, shops, Cathedral and Alcazar palace.
Response from the Quality Department

Dear Bala,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department

Danny Seavey10
DEC 2023
This is a beautiful, very large apartment right next to Plaza Nueva, one of the nicest places we stayed in Spain, would love to stay here again. Great floorplan with two master bedrooms with nice king beds on opposite ends of the house, a third room with two twins, and 4th room that easily sleeps one.
Response from the Quality Department

Dear Danny,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department

Angie Ponce10
DEC 2023
Amamos nuestra estadía, muy flexible con el checking porque mi tren llegó antes y la limpieza excelente, está muy cómodo somos 8 y todos estuvimos muy cómodos cómo en casa, es muy céntrico y tienes muchas cosas muy cerca, super, restaurantes y las setas de Sevilla están algo cerca. Muy limpio, muy amables. Esta super recomendado.
Response from the Quality Department

Estimada Angie,
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros.
Saludos cordiales,
Departamento de Calidad

Jane Girdziusz10
DEC 2023
Great location, great host, highly recommend
Response from the Quality Department

Dear Jane,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Iris Wulf6
NOV 2023
Die Lage der Wohnung ist gut, allerdings wird direkt daneben ein Haus komplett saniert.
Response from the Quality Department

Dear Iris,
Thank you very much for your review.

We are sorry to hear about the noise problem. We were made aware of this problem on the day of your check-in, and although it is an external element that we are unable to control, we have offered you a 30% refund. The comfort and convenience of our guests is our priority and we are sorry for this situation caused by elements beyond our control.

We hope to have the opportunity to host you again in the future, offering you a better and noise free stay.
Best regards,
Quality Department

Mickael Wattebled10
NOV 2023
Très belle appartement au centre de la ville très bien situé.
Response from the Quality Department

Dear Mickael,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department

Katie Lowell10
NOV 2023
Spacious, well furnished apartment in an excellent and walkable location, although the front room was loud at night. Would recommend for a larger party.
Response from the Quality Department

Dear Katie,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us.

We will check and test the noise insulation system to improve the experience of our future guests, ensuring a noise-free stay.
Kind regards,
Quality Department

Jo Muse10
NOV 2023
Beautiful apartment, amazing location (so central, everything in short walkable distance), perfect for a weekend visit to beautiful Seville for 6 friends. So much space we never felt cramped. Host communication was very proactive, with helpful recommendations. Would definitely recommend and hopefully we´ll be back one day.
Response from the Quality Department

Dear Jo Muse,

Thank you for your delightful review. We´re thrilled to hear that you found our accommodation spacious and enjoyed the excellent location. Our team is dedicated to providing polite and helpful service, and we´re pleased they left a positive impression on your stay. Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience.

Julia Prodel10
NOV 2023
Wir waren mit ein paar Freunden in der Wohnung. Abends konnte man im Wohnzimmer sehr gemütlich zusammensetzen. Die Küche ist sehr gut ausgestattet. Es gab für jedes Schlafzimmer ein eigenes Bad, so dass wir trotz der vielen Personen morgens schnell aus dem Haus gehen konnten. Alles sehr sauber. Betten sehr bequem. Es ist nachts sehr ruhig. Super Lage für die Erkundung der Stadt. Gerne wieder!
Response from the Quality Department

Dear Julia,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department

JEan Claude Guillotin10
OCT 2023
Très bel appartement, idéalement situé près de la place Nueva. A 10 minutes à pied de la cathédrale, de l’alcazar, du quartier santa cruz…. Et les restaurants dans la rue sont très bons
Response from the Quality Department

Dear Jean-François,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Renada Rasmussen10
OCT 2023
Pictures do not do it justice. It was very spacious,, warm and inviting. Bedrooms are perfectly separated with their own bathroom. Close proximity to lots of attractions and restaurants. Response from owners were very prompt and helpful. This a great place to stay.
Response from the Quality Department

Dear Renada,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department

Emily Bentley10
OCT 2023
We loved our stay at this beautiful and very spacious flat!! Sevilla is a magical city and our visit was made even better since we were able to walk to all of the main sights! The darling pedestrian street does get a bit noisy in the evenings (only in front bedroom) however we liked the energy of this so weren’t bothered at all. Look no further—book this flat!
Response from the Quality Department

Dear Emily,
Thank you for choosing our spacious and beautiful flat for your stay in Sevilla. We´re delighted to hear that you had a wonderful time exploring the city and found the location convenient for visiting the main sights.

As for the noise issue you mentioned, we appreciate your understanding. While some noise is expected in the vibrant streets of the city, we aim to ensure that our guests have a comfortable and enjoyable stay. Your feedback is valuable to us, and we will continue to work on improving the overall experience for our guests.

We hope you enjoyed your time in Sevilla, and we look forward to hosting you again in the future. If you have any more comments or suggestions, please don´t hesitate to share them with us. Your satisfaction is our priority, and we are committed to providing a relaxing and enjoyable environment for our guests.
Kind regards,
Quality Department

Caroline Peslerbe8
OCT 2023
Très bien situé, appartement très confortable et bien équipé. Les 3 grandes chambres et leurs salles de bain sont tout confort. Le salon et la salle à manger sont idéaux pour un groupe.
Response from the Quality Department

Dear Caroline,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

Sofía McGregor Gómez8
SEP 2023
El departamento es bastante amplio y tienes cerca estación del metro y a unas cuadras de la gran vía
Response from the Quality Department

Estimada Sofía,
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento. Su satisfacción es nuestra meta y nos llena de orgullo haber cumplido con sus expectativas.
Saludos cordiales,

Departamento de Calidad

Angela Wray10
SEP 2023
I have stayed in numerous AbnB apartments in Europe and the US and this was the top place so far. The accommodations were outstanding and the decor was amazing! The kitchen was well stocked. I could have stayed there forever.
Response from the Quality Department

Dear Angela,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at Albareda in Seville. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. If you have more thoughts to share or if you´re considering returning, please know that we´re here to make your stay even better. Thank you for being our valued guest.
Kind regards,
Quality Department

Xinyi Ren10
SEP 2023
Amazing stay. The apartment takes up the whole floor, it’s really huge, but very clean and comfortable, Pablo was kind enough to let us stay past check out time to wait for our train (given that there were no new guests checking in that day), would recommend!
Response from the Quality Department

Dear Xinyi,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,

Quality Department

Irma Duran10
SEP 2023
From the amazing communication with the property managers to the beautiful apartment, our stay was absolutely wonderful. The apartment is located in downtown Seville so we were able to walk everywhere. There are tons of restaurants, shops, supermarkets, bars, coffee shops and everything you need just steps away. The property manager went above and beyond to make our stay comfortable. We hope to go back to Spain and if we find ourselves in Seville, this is the place to stay at. Thank you so much !
Response from the Quality Department

Dear Irma,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,

Quality Department

Casilda Pérez de Herrasti6
SEP 2023
Review without any comments.

Neslihan Sert10
SEP 2023
Great stay in Seville, right in the heart of everything and beautiful apartment. Hosts were also amazing, very flexible and helpful to us. Would definitely stay again.
Response from the Quality Department

Dear Neslihan,
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Kind regards,

Quality Department

Sara Rahmani-Azad10
AUG 2023
The best Airbnb experience to date. The customer service team is incredible! They were always available, including in the middle of the night when the power went out in the building. Although it came back on a few hours later, they had already set up someone to come help in the morning. Very helpful, kind and willing to accommodate. Would happily go back.
Response from the Quality Department

Dear Sara,
We´re absolutely thrilled that our staff played a part in enhancing your experience in Seville. It brings us immense pleasure to know that you felt welcomed and appreciated. Creating a warm and inviting atmosphere is at the heart of what we do. Your kind words serve as a reminder of why we love what we do. Thank you for sharing your feedback, and we eagerly await the opportunity to welcome you back to both our city and our hospitality.
Kind regards,

Quality Department

Samuel Martineau10
AUG 2023
Bel emplacement appartement très vaste qui permet de tout faire à pied, je recommande !
Response from the Quality Department

Dear Samuel,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,

Quality Department

Daniel Bouie10
AUG 2023
Great!
Response from the Quality Department

Dear Daniel,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards.

Quality Department Manager

Jen Gormanns10
JUL 2023
we had the best time here. we were a large family and the apartment was so big!! plenty of space and lots of bathrooms. it was so clean and although it is in the middle of the city, it was super quiet. we couldn´t believe how close we were to everything we wanted to see!! we went out a few times but had many dinners at the apartment and it had everything we needed. there are tons of restaurants around the apartment too. and we really appreciated the mid-week laundry service that came to change the sheets and towels. also, we felt very safe here. the host was very responsive and professional. overall, it was a highlight to stay here. it was the last stop on our vacation and we left feeling very happy. definitely would stay again and highly recommend
Response from the Quality Department

Dear Jen,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards.

Quality Department Manager

Jenee Littrell10
JUL 2023
Pablo’s place was the absolute perfect spot to walk around and see all of the points of his interest. The home was very comfortable and I highly recommend it to other travelers.
Response from the Quality Department

Dear Jenee,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards.

Jose L.H. Campos
Quality Department Manager

christine gauthier10
JUL 2023
Très bon séjour dans cet appartement confortable et luxueux! Emplacement parfait! Hôte réactif. Merci!
Response from the Quality Department

Dear Marilou,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Ameya Sapre10
JUL 2023
Fantastic place and great location. The check in and check out process was very smooth and the team was very communicative throughout. Would recommend. :)
Response from the Quality Department

Dear Ameya,
Thank you for your kind review! We´re thrilled you had a fantastic stay and enjoyed the great location. We appreciate your recommendation.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Jaime Doyle Lloyd10
JUN 2023
We loved this Airbnb. It was nice, clean and comfortable. Everything worked great. It is on a street with restaurants and rig HR next to a big shopping area which was fun. We had one loud night but I was fine with ear plugs. I think it was a Friday. We stayed with 4 adults and 3 teens and had plenty of room. All of us loved this Airbnb and would stay again. It was so easy to get everywhere!
Response from the Quality Department

Dear Jaime,
Thank you for your wonderful review! We´re thrilled to hear that you enjoyed your stay and found the apartment comfortable and convenient. We appreciate your feedback and hope to welcome you back soon!
Kind regards.
Jose L.H. Campos
Quality Department Manager

Andres Jaramillo10
JUN 2023
Excelente apartamento con excelente ubicacion
Response from the Quality Department

Estimado Andrés,
Gracias por su amable comentario. Nos alegramos de que disfrutara del excelente apartamento y de su magnífica ubicación.
Un saludo.
Jose L.H. Campos
Director de Calidad

Laura Palomo Martin10
JUN 2023
Nos encantó el trato y el lugar. Nos sentimos como en casa. 100 por 100 recomendable. Sin duda, repetiremos.
Response from the Quality Department

Estimada Lucía. Gracias por elegir nuestro apartamento para su reciente estancia. Apreciamos enormemente su opinión y esperamos que hayas tenido una experiencia maravillosa. Fue un placer hospedarle y sería un honor darle la bienvenida nuevamente en un futuro cercano. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de servirle nuevamente pronto. Jose L.H. Campos Director de Calidad.

Erica Sutton10
MAY 2023
Our family of eight stayed here and it was perfect! We loved everything about this place! We wished we could have stayed longer! Couldn’t recommend this place more!
Response from the Quality Department

Dear Erica, we would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Severine gregoire10
MAY 2023
Le logement est très bien situé, on a tout fait à pied. Je recommande.
Response from the Quality Department

Dear guest,
Thank you so much for your review. We´re glad you enjoyed our location and that you were able to explore everything on walking distance.
Jose L.H. Campos
Quality Department Manager

Anupam Joshi10
MAY 2023
the place is much better than it looks in pictures. very well located, tastefully decorated and exceptionally well maintained . the place was beautiful and the host was exceptional
Response from the Quality Department

Dear Anupam,
Thank you for your wonderful review. We´re thrilled to hear that our place exceeded your expectations and was well located. We take pride in our tasteful decorations and exceptional maintenance. It´s great to know that you found the place beautiful and our hosting exceptional. Thank you for choosing our apartment!
Jose L.H. Campos
Quality Department Manager

Anurag Sharma10
MAY 2023
We had a wonderful stay at the apartment which was spacious, well furnished and clean - just as advertised. No issues at all and a perfect location.
Response from the Quality Department

Dear Anurag,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Brian Harrison10
MAY 2023
Great apartment. Was an expensive one but the Spanish cup final was on so all things considered fair value. Super central, great host. Great weekend!
Response from the Quality Department

Dear Brian,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Lori Dunsmore8
APR 2023
Modern clean roomy apartment in the middle of the action in Seville. Apartment is as described. We visited during Feria de Abril so the noise was more bothersome than I suspect normally. We did have one small window closure issue and the property managers were very responsive and the issue was resolved very quickly.
Response from the Quality Department

Dear Lori,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Manon Vilcot10
APR 2023
Super séjour, la location est en plein centre ville. Le logement est spacieux. Nous recommandons
Response from the Quality Department

Dear Manon,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Rachel Scimone10
APR 2023
If you are looking for a place to stay in Seville, look no further. This home not only has the best location but it is well appointed and beautifully decorated. We travelled to Spain as a family of 8 and this home accommodated us perfectly. There is no better location in Seville. We were able to walk to all of the amazing sites such as the Seville Cathedral, Alcazar, the Plaza de Espana, and the riverfront. It is a very safe area. We had our kids out living like Spaniards eating tapas with us at 10-11pm at night. Even if you are overly safety conscience the home has a locked corridor so nobody can come to your front door without a key. All of the tapas you have been dreaming of is at your fingertips with a short walk downstairs to the many restaurants lining the charming streets. The staff at Genteel were also amazing. They stayed in contact with us through email prior to our trip and via whatsapp during the trip. Paula welcomed us to the home and couldn´t have been sweeter or more helpful. It really was an amazing trip and I give credit not just to the beautiful city and its amazing citizens, but also Genteel. Thank you for the wonderful memories.
Response from the Quality Department

Dear Rachel,
We would like to take this opportunity to thank you for these amazing review after your stay, specially for highlighting no only the many benefits of the apartment, but the professionalism and hospitality of our staff. At Genteel Home we aim to provide the best holiday experiences to our guests and there is nothing better than to know that we have suceded.
Thank you once again, we look forward to your next visit with us.

Jose L.H. Campos
Quality Department Manager

Alex Nelson10
APR 2023
Large apartment in heart of Sevilla - amazing location and tons of space. We stayed during Semana Santa, which was nuts. Two master bedrooms was great, but the one in the front above the bar was loud.
Response from the Quality Department

Dear Alex,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Ajay Bathija10
APR 2023
Highly recommended. Superb place, exactly as described. Communication was brilliant and the location was spot on.
Response from the Quality Department

Dear Ajay,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Claudia Herstel-Hilhorst10
MAR 2023
Dit was een schot in de roos, normaal ben ik niet zo van de recensie schrijven maar deze is zó verdiend. De locatie: op loopafstand van veel bezienswaardigheden, en in zo’n beetje het leukste straatje van Sevilla, met veel restaurantjes en bars. Het huis: met drie stellen plenty ruimte, fijne woonkamer om even (het leven speelt zich toch buiten af) te zitten en uit te puffen. Badkamers (3) keurig, eentje iets meer gedateerd, maar schoon. Keuken van alle gemakken voorzien, en ook wat koffie cupjes, jam en suiker, vaatwastabletten en waspods. Enorm vriendelijke ontvangst. Kortom, echt een aanrader!
Response from the Quality Department

Dear Claudia,
It is a great joy for us to read just how much you have enjoyed your stay with us and how the apartment helped making your trip an unforgettable one. Thank you for the detailed description, we are certain future guests will find it most useful. We look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Debra Chirichella10
MAR 2023
Great apartment - very spacious and comfortable for our family of five. The location is terrific - easily walkable to just about anywhere you want to go and on a vibrant busy street. We were there on a weekend and the noise was a bit loud in one bedroom but quiet throughout the rest of the apartment. Overall great stay.
Response from the Quality Department

Dear Debra,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Seville. We will be delighted to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

Helen Brocklehurst10
FEB 2023
Big, well-appointed three bed apartment in the heart of the city. All sights easily walkable. Pablo´s property is looked after by Genteel Homes who were really communicative and easy to talk to. They met us and showed us around the apartment on our arrival and could not have been more helpful.
Response from the Quality Department

Dear Helen,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

Pasquale Bova8
FEB 2023
excellent location, real central. big apt as described , kitchen well furnished only a small problem with hot water no biggie
Response from the Quality Department

Dear Pasquale,
Thank you for this review about your stay at our apartment and for the remarks. We are happy that you are satisfied with your stay. We would like to point out that we have already changed the water heater for a bigger one and the problem with the lack of hot water is now solved. Thank you once more, we hope to receive you again soon.

Jose L.H. Campos
Quality Department Manager

Normary Bermudez Lopez10
FEB 2023
En nuestra visita a España nos quedamos en tres distintos apartamentos y sin duda alguna este fue uno de los mejores. Todo espectacular, desde la atención con la que nos recibieron, localidad super céntrica a pasos del centro de Sevilla, muchos lugares de comer y pasar un buen rato al estilo Sevilla, el apartamento hermoso, espacioso y todo bien limpio. Eramos un grupo de 7 y fue muy cómodo y privado el espacio. Recomendado al 100%.
Response from the Quality Department

Estimada Normary,
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Adrian Dombrover10
JAN 2023
El apartamento de Pablo es tal cual se publica, amplio, super equipado, comodo, ideal para familias numerosas. Todo es de alta calidad. Esta en una super ubicación. Todo se puede hacer caminando. Los puntos turísticos, las tiendas, los barrios, y los lugares para comer están todos cercanos. Altamente recomendable.
Response from the Quality Department

Estimado Adrián:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento Albareda. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia con las prestaciones que ofrece el alojamiento, así como con lo céntrica que es su ubicación.
Estaremos encantados de volver a recibirles en su próximo viaje a Sevilla.

Jose L.H. Campos
Quality Department Manager

Ian Learmonth10
DEC 2022
Terrific location with the best bars & restaurants literally in the streets below - so close to the great Cathedral Apartment was easy & very comfortable
Response from the Quality Department

Dear Ian,
Thank you for this wonderful review and the remarks on the central location. We are very happy that you enjoyed your stay.

Jose L.H. Campos
Quality Department Manager

Frederic Testard9.3
DEC 2022
Logement très bien situé, la rue est animée le soir mais les fenêtres isolent bien du bruit et nous n´avons pas été génés.
Response from the Quality Department

Dear Frederic,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Tara Sims10
DEC 2022
This is an amazing apartment for seven people. Room to hang together in the living room or at the dining table - yet enough privacy when you need it. Very well appointed and a fabulous central location. Management was wonderful. Highly recommend.
Response from the Quality Department

Dear Tara,
We are delighted that you found your stay at the apartment a pleasant experience. Thank you for sharing your insights with us. We hope to welcome you again in the near future.

Jose L.H. Campos
Quality Department Manager

Nikki Davies10
DEC 2022
This place was amazing! So centrally located so you could walk everywhere. The place itself was really spacious and beautifully decorated and furnished. The host was really helpful, giving lots of local recommendations. Such a wonderful experience, definitely recommend.
Response from the Quality Department

Dear Nikki,
Firstly we would like to thank you for choosing our apartment for your holidays in Seville and for the review you shared with us, all of your kind words about your stay with us are great to hear

Jose L.H. Campos
Quality Department Manager

Jessica Seebeck10
NOV 2022
My family of six stayed at this apartment and it was absolutely wonderful. The space itself is so much larger than it appears in pictures with very spacious rooms and full size bedrooms and bathrooms. The space is decorated so cute and the location is incredible. Truly wouldn’t recommend anywhere else!!!
Response from the Quality Department

Dear Jessica,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Fei Ren10
NOV 2022
Great

Sylvain Collot10
OCT 2022
Great location, great place, great hosts! We enjoyed our first stay in Sevilla!
Response from the Quality Department

Dear Sylvail, Thank you for your lovely review praising our apartment and staff. We are happy we could make your stay an enjoyable one.

Jose L.H. Campos
Quality Department Manager

Kathy Cadavid10
OCT 2022
this apartment is right in the heart of everything the apartment is big enough where you can be alone if you want to but still come back together to eat or watch TV.

Mª Asuncion Iglesias Venero9.2
OCT 2022
Magnifico apartamento con excelente ubicación
Ubicación excelente y nos facilitaron un parking con tarifa especial para clientes del apartamento.Nos costó 16,50 euros diarios. Decoración y mobiliario super cuidado y moderno, las camas grandes y muy cómodas Todo tipo de detalles en menaje de cocina, no faltaba de nada(lavadora secadora, electrodomésticos de todo tipo)
Sin queja de nada, por decir algo.....poca intensidad en la iluminación de ciertas zonas de la casa. Y algún detalle para desayuno......solo habían dejado 8 cápsulas de café y el apartamento lo teníamos para 8 personas 4 días
Response from the Quality Department

Estimada Asunción:
Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el apartamento. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.

Jose L.H. Campos
Director de Calidad

Debora Arieta De Oliveira10
SEP 2022
We had a fantastic time at this place. It’s a prime location location - You can walk to the main spots easily and there are many bars and restaurans at this place’s doorstep. The checkin and checkout was super smooth. The whole communication was very easy and straightforward. The rooms are spacious, the kitchen is well equipped, the living room was great for us to hang out in the evenings and there is a dining space with a huge table where some of us worked from. We had a lovely time in this airbnb, thanks very much!
Response from the Quality Department

Dear Debora, thank you very much for your detailled feedback. Your comments are very importasnt to us. We are delighted that you ad such memorable stay with us and hope to meet you again in the future.

Aija T.
Quality Department

Kevin Horgan10
SEP 2022
excellent place to stay
Response from the Quality Department

Dear Kevin, thank you for your feedback. Great to know that you had a great stay with us and we would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Jose9.3
AUG 2022
Great location and professionalism
Response from the Quality Department

Dear Jose, thank you very much for your valuable review.
Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.

Aija T.
Quality Department

William Meldrum10
AUG 2022
The apartment was perfect, perfect location, perfect size and so lovely. Host was very helpful and communication was excellent. Thoroughly recommended. Thank you
Response from the Quality Department

Dear William, thank you very much for your kind feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
We look forward to serving you again soon.

Aija T.
Quality Department

Hege Anita Harbak10
AUG 2022
Perfekt location! Very nice and spacious flat, well equipped. We really lovedeour stay!
Response from the Quality Department

Dear Hege Anita, thank you very much for taking the time to review your stay in our apartment. We are glad to know taht we were able to match your holiday expectations. We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Krista Kay10
AUG 2022
Amazing apartment in a perfect location!! We are a family of five traveling Europe and have stayed at many Airbnb’s. This one is exceptional! The pictures don’t do it justice. If you are traveling to Sevilla this is where you want to stay!!!
Response from the Quality Department

Dear Krista, thank you very much for staying with us and taking a moment to review your stay. Your kind comments and recommendation is the best reward for us.

Aija T.
Quality Department

William8.7
AUG 2022
El apartamento es magnífico. Espacioso, amueblado con gusto, cocina muy bien equipada, buenísima ubicación. Inmejorable. ¡Gracias, Pablo, por una estancia memorable en Sevilla!
Response from the Quality Department

Estimada Isabel, gracias por compartir esta opinión sobre su reciente estancia en nuestro apartamento. Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo.
Esperamos volver a tener la oportunidad de servirla en un próximo futuro.

Aija T.
Departamento de Calidad

Irfan Waheed10
AUG 2022
We stayed 3 nights. Excellent location. Superb flat and no problems with check in etc…whatsoever. Highly recommended
Response from the Quality Department

Dear Irfan, thank you very much for your feedback and your kind recommendation to our future guests.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Mariana Morgenroth10
AUG 2022
Apartamento lindo, confortável, bem localizado, tamanho excelente para famílias ou grupos de amigos, limpeza impecável, utensílios da casa bem completo. Excelente estadia.
Response from the Quality Department

Dear Mariana, thank you very much for your feedback. We are glad to know that you had such a pleasant stay with us. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Ramesh Kumaran10
JUL 2022
Fantastic apartment. Great comms. Clean, great decor and very spacious. Perfect location. Wonderful city too!
Response from the Quality Department

Dear Ramesh, thank you for choosing our apartment for your holiday. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Carolina10
JUL 2022
Muy buena ubicación, excelente espacio para la familia. Muy buena comunicación con el anfitrión. 100 por ciento recomendable.
Response from the Quality Department

Muchas gracias por su reseña tan valiosa. Es muy importante para nosotros conocer la opinión de nuestros huespedes.
Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo.

Aija T.
Departamento de Calidad

Kristelle Chen10
JUL 2022
The apartment is clean and equipped with all necessities. The rooms are spacious, nice showers too. It’s definitely a home away from home. If planning a trip to Seville again, will surely want to stay here again.
Response from the Quality Department

Dear Kristelle, we are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience and we would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

C Ochoa10
JUN 2022
Incredible location! Just steps from everything, cathedral, Giralda, Shops and Every restaurant you can imagine. Beautiful space, we were 8 - 2 couples with teens and my elderly mother who was very thankful of the elevator. Super well appointed with coffee machine and every possible kitchen gadget an appliance. AC, washer and dryer -works very well which in Europe is a luxury! Pablo and then team were super helpful and responsive. We couldn’t have been happier. The reviews talking about the noise are accurate - if visiting in the summer be ready to welcome and adapt to the Spanish way…take a siesta late afternoon when is hot and wait until the sun is gone and go out and enjoy the restaurants and the people at night. Is definitely part of the charm and interest of the city! Enjoy!!
Response from the Quality Department

Thank you very much for choosing our property for your stay, it was a pleasure for us to assist your family during your time in Seville.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Catherine10
MAY 2022
Excellent large space and central location!
Response from the Quality Department

Dear Catherine, we are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your experience and we would love for you to come back and enjoy more fantastic holiday with us.

Rafael9.6
MAY 2022
(+) Era muy amplio, limpio
(-) El ruido de la calle por la noche.
Response from the Quality Department

Estimado Rafael, muchas gracias por valorar su estancia con nosotros. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.
Esperamos poder servirle de nuevo pronto.

Aija T.
Departamento de Calidad

Mirjam10
APR 2022
+We hebben een geweldige tijd gehad
-Bedbank
Response from the Quality Department

Dear Mirjam, thank you very much for your feedback and your insights following your recent visit. We always look for ways to improve and your comments are important to our future success.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

John9.7
APR 2022
Great house, very well located in the beautiful and friendly city of Sevilla.

Oren9.3
MAR 2022
The apartment is in a very central location with a lot of space and very comfortable beds and furnishings. Apartment is very clean. Bathrooms are beautiful but we did have some problem with the hot water in two of the bathrooms during our stay. Kitchen is great with all needs met. The pictures enhance the brightness and coloring of the apartment so the reality becomes a bit of a letdown. Overall it was a very good stay and excellent value for a family of five.
Response from the Quality Department

Dear Oren, thanks for your review.

Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.
We also would like to thank you for pointing out the good value for money of our apartment as we always strive to ensure the best pricing for our guests.
Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Bob10
MAR 2022
Fantastic place that is well appointed with comfortable beds. Location was close to a lot of interesting sights and only a short walk to the square Narrow streets with many tables for food and drink. Parking directly below the building but rather expensive. Great 1st time visit to the beautiful city
Response from the Quality Department

Dear Bob, thanks for your message.

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience.
We are glad to read that you enjoyed our unbeatable location to visit the wonderful places that Seville has to offer.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Carolina10
JAN 2022
Hermoso y cómodo departamento muy bien ubicado.

Guido10
DEC 2021
Pablo‘s place is perfect for spending time in Sevilla. It is right in the center of the old town and once arrived, everything one wants to do and see can be accomplished by walking. Parking is literally next door in an underground parking garage. The place is beautifully furnished, very comfortable and roomy. We stayed there with our family of 6 and had plenty of bedrooms and space. We can highly recommend Pablo‘s place.

Anne-Marie9.7
DEC 2021
Appartement très bien situé , très spacieux , très propre seul petit bémol la chambre côté bar bruyante le week end et la 4 éme chambre est plus adaptée à des enfants Appartement à recommander tout de même

Onaca10
DEC 2021
The apartment is wonderful. Very cozy, beautifully decorated , in the very heart of Sevilla, and what I have to say, is that we rest fantastic - super comfortable mattress. Al the team is wonderful and helpful! I’ll choose it again! Thank you guys, we had a great stay!

Mario8.7
OCT 2021
Sitio espectacular pero vecinos ruidosos, a las 3 AM nos despertaron dos de las tres noches, el patio interior es muy ruidoso, la habitación que da a la calle literalmente es como si durmieras en la calle por el ruido, entiendo que es el centro pero es un sitio muy ruidoso y deberían anunciarlo. Una pena, no volveremos.
Response from the Quality Department

Estimado Mario. Primero me gustaría agradecerle que haya elegido nuestro apartamento Albareda para sus vacaciones en Sevilla.

Sentimos mucho leer sus palabras, nos solidarizamos con usted y entendemos su preferencia por una ubicación más tranquila. Nuestro apartamento está situado junto a las principales atracciones de la ciudad, lo que facilita la estancia a nuestros clientes que no tienen la necesidad de usar el coche.

Gracias nuevamente por su visita y críticas constructivas, nuestro objetivo principal es asegurar que nuestros huéspedes se sientan cómodos y disfruten plenamente de sus visitas. Estamos ansiosos por tener la oportunidad de recuperar su confianza.

Saludos

Deborah Ovadia9.3
JAN 2020
Appartamento e arredamento molto curati e spazi ampi Bellissimo e centralissimo. Molto Disponibili e cortesi
Response from the Quality Department

Dear Deborah, We thank you for sharing your opinion about your stay in our apartment. It is wonderful to hear that we were able to make your stay special. Thank you for noting the beauty and comfort of our recently renovated rooms, designed to make our guests enjoy the most comfortable stay possible. Once again we thank you for this wonderful review, it has been a pleasure for us to read it and we look forward to serving you again soon. Fátima Roca-chief of Customer Service.

hamdan10
JAN 2020
شقة رائعة كانت تفوق توقعاتي اعجبتني كثيرا انا وعائلتي لا يوجد فيها عيب
لا شيء كل شيء كان رائعا

Celine7.5
JAN 2020
Bel appartement mais impossible de dormir coté rue même avec des boules quies!
La propreté des lieux, l´équipement, la décoration.. TROP TROP TROP bruyant. Le bar situé sous nos fenêtres est ouvert jusqu´à 3h du matin avec du simple vitrage Isolation phonique horrible
Response from the Quality Department

Chère Céline, Nous apprécions vos commentaires après votre récente visite. Puisque nous essayons toujours de nous améliorer, vos commentaires sont cruciaux pour notre succès futur. Merci d´avoir souligné la beauté de nos chambres ainsi que de mettre en valeur notre équipe qui joue un rôle fondamental pour nous. Nous faisons de notre mieux pour nous assurer que les niveaux de bruit sont toujours maintenus dans des limites raisonnables afin que nos clients ne soient pas dérangés par le bruit extérieur, bien que parfois il soit impossible de garantir cela. Cependant, nous allons essayer de trouver une solution immédiate pour que ce genre de plaintes ne se reproduise plus. Nous sommes impatients de vous servir à nouveau à l´avenir. Fátima Roca - Chef du service clientèle

Hannah10
JAN 2020
Utterly in love with the place. Can’t fault the location, right where you need to be. Kitchen is fully stocked with everything you could possibly need. The beds are incredible as is all the furnishings. One of the best apartments we’ve stayed in. Would love to come back.

IRAIA9.8
JAN 2020
Amplio, limpio y bonito
No tenía calefacción y por la noche pasamos un poco de frío y que no tenía persianas en algunas habitaciones y molestaba para dormir.
Response from the Quality Department

Estimada Iraia, En primer lugar, nos gustaría agradecerle que eligiera nuestro apartamento para sus vacaciones en Sevilla y por la opinión que compartió. Nos disculpamos por los problemas técnicos que se presentaron, pero nos sorprende que en su comentario diga que no hay calefacción, ya que el apartamento dispone de aparatos en cada una de las estancias. Nos habría gustado haber sido informados para poder ayudarle, sin embargo, no aparece en nuestros registros que nuestro personal haya tenido conocimiento de lo que relata durante su estancia con nosotros, ya que naturalmente, le habríamos asistido con nuestro personal de mantenimiento. Por favor, para una ocasión futura no dude en contactar con nuestro servicio de atención al cliente. Esperamos su próxima visita. Fátima Roca-responsable Dpto. de calidad.

jacques9
JAN 2020
très bon séjour d’une famille avec 4enfants et leurs grand-parents la qualite des équipements ,la literie l’entretien la situation
meriterait une meilleure insonorisation des fenetres sur cour et rue
Response from the Quality Department

Cher Jacques, Nous apprécions votre commentaire après votre récente visite. Puisque nous essayons toujours de nous améliorer, vos commentaires sont cruciaux pour notre succès futur. Nous sommes heureux de savoir que vous vous sentiez à l´aise en tout temps et que c´était un bon choix pour profiter de quelques jours de vacances en famille. Nous nous efforçons de veiller à ce que les niveaux de bruit soient toujours maintenus dans des limites raisonnables afin que nos clients ne soient pas dérangés, mais il est parfois impossible de le garantir en raison du bruit extérieur. Nous sommes désolés si cela vous a gêné. J´espère vous servir dans un proche avenir. Fátima Roca - Chef du service clientèle

Jane8.8
DEC 2019
A very well appointed apartment in a perfect spot for exploring Seville. All parts of Seville are easily reached by walking. The bars and restaurants on the ground floor are a bit noisy but gives a great chance to observe, and participate, with local residents!

Emin6.5
DEC 2019
The house is good but the management company is really bad and amateur company. We had a very bad experience in this house as a family. The company even didn’t know the exact location of the house and we move like 10 min by walk with our laugages to find the flat. The guy that welcomes us was his first time in the house and he also dont know where the house is ! When we enter the house, the flat was freezing cold , there is no central heating and the airconditions are not enough to warm the house! I would definitely not recommend this house , definitely not value for money.
Response from the Quality Department

Dear Emin, We want to apologize for not being able to make you feel supported during check-in. We do our best to offer you an attentive and personalized service with all possible solutions so that you can enjoy your stay with us to the fullest. The person who checked in was in the learning process, perhaps that´s why they got a little lost at the beginning of their arrival, but no more than 5 minutes. Please excuse us again. As for the heating, we regret if there was a confusion with the operation of the system in your room; we have appliances in every room. I just checked our registration panel and several colleagues tried to contact you and offered to go with a technician to do a full review to see if there were any inconveniences, but you did not accept our visit. We would have liked to be able to help you and make you enjoy your entire stay. Thank you again for making us your choice on this occasion, we look forward to serving you again in the near future. Fátima Roca-chief of Customer Service.

Caitlin10
DEC 2019
This apartment is on another level of excellence. The location, space, attention to detail, responsiveness of staff, is absolutely incredible. Would recommend this apartment in a heartbeat.

Noelia9.3
OCT 2019
La ubicación La limpieza y la amplitud.

Igor8.5
OCT 2019
Квартира очень большая,чистая.В каждой комнате есть своя душевая,что очень удобно при большом количестве в ней людей)На кухне тоже есть все для приготовления пищи!
Единственное что мешало жить в этой квартире это шум ...квартира находится в самом центре и шум от ресторанов попадает в несколько комнат,в остальных дальних комнатах был шум ночью примерно с 3-4 утра уже от соседей снизу у которых видимо бессонница и они любят послушать музыку оч громко!
Response from the Quality Department

Dear Igor, thanks for your comment. We are glad that you liked the apartment, although we are sorry that the noise coming from outside and from the neighbors has not allowed you to fully enjoy your stay. Being in the center of Seville and being high season it is possible that it felt some more noise from the street. We hope that despite this you have enjoyed your stay in Seville. Regards

Fatima Roca - Chief of Customer Service

LING10
OCT 2019
完美的体验了塞维利亚的风土人情,高级的艺术享受,这套公寓是所有对艺术有追求的人的梦想之家!
房间超级大!三个主卧室都有卫生间!书房小屋没有卫生间但是沙发床睡着也很舒服,整套房子的装修设计和软装饰都是艺术公寓级别的!厨房也超级大,设施非常齐全!位置那是相当的好,去主要景点都是步行距离!旁边就是一个大型停车场,可以停很大的车,我们停车两天给了30多欧,也可以接受。

Ali10
OCT 2019
Let me start a bit of my hotel habits. It’s been 4-5 years I’ve stayed mainly in 5 star chain hotels due to my contract with American Express and my job. This time since my family were late upon arrival, we missed our hotel options. So my assistant looked for an alternative option for us in Seville. The Genteel LUXURY Home was (luckily) the only option we had for big group of us. We booked that and everything went as smooth as it supposed to :) + the place definitely doesn’t differ at all from 5 star ‘you name’ it Hotels (Marriot, Hilton, continental etc.) even with the huge space, it’s in certain level/aspect comfier and better. + The lovely lady speaks fluent English and give us an amazing info-pack about the flat and outdoor places + Location is the heart of Seville + parking is just downstairs for only 20€/24h + 3-4 time cheaper 5 star hotels + huge windows/design of the place and comfortable furnitures will take u back to the memory of your honeymoon :) I must admit that I barely leave any feedback unless it’s a great surprise Thanks for the entire management team of Genteel Home Kind Regards from Rassouli Family

Nikita10
AUG 2019
My friends and I had the best stay at this apartment, it surpassed all our expectations. No stone was left unturned in making the place the best possible holiday home, the location was phenomenal with restaurant beneath us and tourist sights all within a short walking distance. I will definitely be returning should I ever visit Seville again!

Roberto10
AUG 2019
The best apartment rented so far!!! The whole team is very profesional, they give you local tips and very clear instructions for everything. The apt was very nice, confortable beds, great bathrooms, super location!!!! 5 star!!!

Chrystalla10
JUL 2019
The location was fabulous. The rooms were lovely and spacious with three of them en-suite. Very well equipped and spacious with good air con in all rooms. Close to all the bars, restaurants and shops. Close to cathedral and other attractions. We walked everywhere easily. Lots of towels and extra sheets. Lots of Loo paper, plenty of plug points and all mod cons! The hot water did not reach the back bedroom very well. I may have been doing something wrong but could not get hot water to come out of the shower. Not a problem, I used one of the other 2 bathrooms. No real gripes except the 4th “bedroom” is tiny and has a sofa in it and no wardrobes. If an adult wants to sleep in it, it is quite impossible as there is no room to really move around it and open the bed. It would be perfect for a child. Two of us shared so not a problem and the apartment was so lovely, no one cared. We would definitely stay again.

Cosmo10
JUL 2019
Un appartamento centralissimo e dotato di qualsiasi (e dico QUALSIASI) comfort.
Appartamento centralissimo, a due passi dalla Cattedrale di Siviglia. Dotato di ogni comforts (anche di oggetti di uso comune che non ti sogneresti neanche di trovare in un appartamento locato, ad es. colla, scotch, forbicine, pinze per sigillare bustine, insomma di tutto). Massima cura dei dettagli. Arredamento estremamente curato, di alta qualità e design. Massima pulizia di tutti gli ambienti. Non posso che esprimere tutta la mia soddisfazione per il soggiorno offertomi e fare i miei più sinceri complimenti alla gestione ed ai suoi architetti per l´eccellente lavoro svolto e la massima cura dei dettagli che rendono un soggiorno indimenticabile.

Mihály10
JUL 2019
kiváló helyen, csodálatos dizájn lakás !

ronen10
MAY 2019
מקום מעולה!!! דירה ענקית, מאובזרת, הרגשה ביתית, מיקום מעולה, מומלץ בחום!!!

Kumkum10
MAY 2019
Amazing apartment. Spacious, clean and excellent location. We had a fabulous time. Would definitely stay here again.

David10
APR 2019
Great location Most helpful host

Reyes10
MAR 2019
El apartamento es genial,amplio,limpio,excelente.
El calentador,para una casa tan grande tarda en llegar el agua caliente

Tomás9.5
FEB 2019
Excelente opción para alojarse en Sevilla.
Apartamento de lujo totalmente equipado. Al estar en una calle muy céntrica y con bares y restaurantes alrededor, se nota algo de ruido en la habitación que da a dicha calle.
La atención del personal de Genteel-Home es extraordinaria.

Cristian8.3
JAN 2019
Es amplia y comoda!!
No se pude dormir!! Toda la noche hay musica y gritos ! Ruidos molestos y gente alcoholizada peleando en la calle!!
Response from the Quality Department

Estimado Cristian, muchas gracias por su comentario. Nos alegra mucho saber que les ha gustado el apartamento en cuanto a su confort y amplitud. Sentimos mucho que el ruido exterior les haya molestado, pero si durante su estancia hubo alguna pelea en la calle y ruidos es algo completamente ajeno a nosotros y fuera de nuestro control, lo cual nos parece muy injusto por su parte que por este factor nos valore tan bajo en el aspecto de Personal. Esperamos que haya disfrutado de su estancia en Sevilla. Saludos

maria9.8
JAN 2019
Piso super grande,con 3 baños. Decoración moderna,nos gustó mucho. Estancias muy amplias. Lola muy simpática y amable,puntual oara la entrega de llaves. Volveremos sin duda.
La pega k ponemos es k a la ducha del fondo no llegaba el agua caliente. Para calentar el piso tienen aparatos de aire,no calefacciones

Nicola Irace8.8
JAN 2019
Situato nel cuore di Siviglia, a pochi passi da plaza nueva, a 5 min a piedi dalla cattedrale.
Appartamento con un bel salone tre camere da letto con bagno è un divano letto, cucina molto ben attrezzata con asciugatrice. Unico neo, si sente il vociare e la confusione che proviene dal bar Montecristo situato proprio sotto la casa, non facile dormire nella camera che si affaccia sulla strada, i bagni sono senza bidet.

Cristina9.8
DEC 2018
El espacio del apartamento y la ubicacion. La tv no funcionaba

Virginia10
NOV 2018
El alojamiento es increíble un apartamento precioso gigante y muy bien decorado, no le falta un detalle sin duda volvería a repetir. La ubicación es estupenda
Una de las habitaciones da a la calle principal y debajo hay unos bares que no cierran hasta las 2 o 3 de la mañana y se escucha jaleo, pero se puede dormir bien.